Should I charge the battery before installing the ARCCTV solar security camera?
Yes, it is highly recommended to fully charge your ARCCTV solar security camera before installation. While the solar panel will maintain the charge once…
Manuals+ Q&A
Wireless Outdoor questions & answers
Browse answered questions about Wireless Outdoor, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
How do I change the video recording length to be longer than 10 seconds in the Vicohome app?
To change the video recording length for your Vicohome Bird Feeder camera, you can adjust the settings within the app. According to the manual's…
Should I charge the battery before installing the camera?
Yes, it is highly recommended to fully charge the camera's battery before installation. The product includes a Type C Charging Cable (shown on page…
How do I remove the Rebluum RB-3PT1 camera from its mounting anchors?
Based on the mounting diagram in the user guide (page 4), the Rebluum RB-3PT1 camera is secured to the wall bracket using a sliding…
Can the Rebluum RB-3PT1 camera be programmed to work with a local recorder?
Based on the provided manual, the Rebluum RB-3PT1 is primarily designed for standalone use with the CloudEdge app and does not explicitly mention support…
How do I troubleshoot Wi-Fi connection issues and QR code scanning in the Vicohome app?
To resolve Wi-Fi connection and QR code scanning issues with your Vicohome Bird Feeder Camera, please follow these troubleshooting steps based on the manual:…
How do I rename my bird feeder camera in the Vicohome app?
To rename your bird feeder camera within the Vicohome app, follow these steps based on the device settings interface: Open the Vicohome app on…
Where can I order a replacement monitor and charging cable for the Tonton MO74JN2-B NVR system, and is a larger monitor available?
To order a replacement monitor or charging cable for your Tonton MO74JN2-B (7-inch LCD NVR), you should contact Tonton's official technical support directly, as…
How do I troubleshoot a TONTON security monitor that will not turn on?
If your TONTON security monitor is not turning on, please follow these troubleshooting steps based on the product manual: Check Power Connections: Ensure the…
How do I troubleshoot or charge the battery on my Vicohome Bird Feeder Camera?
If your Vicohome Bird Feeder Camera indicates the battery is out or low, please follow these steps to recharge or troubleshoot the power connection:…
How can I get a replacement for the broken wire inside the bird feeder that connects to the camera device?
The provided user guide for the Vicohome Bird Feeder with Camera does not contain information on how to obtain replacement parts for internal components…
Why has my Vicohome bird feeder camera stopped recording sightings at night?
If your Vicohome bird feeder camera has stopped recording at night, please check the following settings and hardware conditions: Night Vision Settings: Open the…
How can I get a replacement perch for my Vicohome Bird Feeder?
The provided manual for the Vicohome Bird Feeder does not list specific part numbers or a direct link for purchasing replacement perches. To obtain…
Where can I get replacement parts for the Vicohome bird feeder pole?
The provided manual for the Vicohome Bird Feeder does not list specific replacement parts or a dedicated parts catalog for the mounting pole. However,…
How can I share my bird feeder camera feed with someone at another location?
To let someone else see your bird feeder camera from another location, you can use the Share feature in the Vicohome app. Follow these…
How do I share my bird feeder camera access with another person?
To share your Vicohome Bird Feeder camera with someone else, follow these steps: Invitee Setup: The person you want to invite must download the…
I have a camera with a dual lens, and the fixed lens is not working. I believe it's a contact problem. Can I have an exploded view to disassemble it and check? Thank you.
I understand you're experiencing an issue with the fixed lens on your Tenda CH7 security camera and are looking for an exploded view to…
Why am I failing to receive the privacy/verification code when trying to register an account in the ARCCTV app?
If you are unable to receive the verification code while registering for the ARCCTV app, please try the following steps based on the manual…
How do I delete videos in the CloudEdge app for Rebluum security cameras?
To delete recorded videos from your Rebluum RB-3PT1 camera using the CloudEdge app, follow these general steps typically found in the app interface: Open…
How do I troubleshoot the intercom/two-way audio on my Rebluum RB-3PT1 camera?
To resolve issues with the intercom (two-way audio) on your Rebluum camera, please check the following settings in the CloudEdge app: App Permissions: Ensure…
How do I remove the Rebluum RB-3PT1 camera from its mounting bracket?
Based on the installation diagrams in the manual (page 4), the Rebluum RB-3PT1 camera uses a slide-in mounting system rather than a dedicated mechanical…
How do I set up the Virtavo 57401 Security Camera Wireless Outdoor?
To set up the Virtavo 57401 Security Camera Wireless Outdoor, please follow the steps below: 1. Ensure that you have a 2.4GHz WiFi network…
How do I set up the Codnida CD320 Security Camera?
To set up the Codnida CD320 Security Camera, please follow the steps below: 1. Unbox the camera and ensure that all the included accessories…
How long does the battery last without a charge?
The EKEN Solar Security Camera Wireless Outdoor has a built-in 6000mAh rechargeable battery that can last for about 1-2 months without a charge. However,…