Why does my Pets Alive Smitten Kitten not purr when I wipe its head or feed it with the bottle?
If your Pets Alive Smitten Kitten is only making sounds when the paws are pressed but not during feeding or head interaction, please check…
Manuals+ Q&A
Pets Alive questions & answers
Browse answered questions about Pets Alive, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
Why is my Pets Alive Smitten Kitten not responding to head petting or the milk bottle despite having new batteries?
It sounds like your Smitten Kitten may be experiencing a sensor malfunction or is stuck in a specific mode. Since the paw meow is…
How do I activate the feeding sounds on the Pets Alive Smitten Kittens Series 2 (Model 9568A), and where exactly should the milk bottle be placed?
To activate the feeding sounds and reactions for your Pets Alive Smitten Kittens Series 2, follow these steps: Placement: Place the included milk bottle…
Why is my Pets Alive Polly The Magic Bird (Model 9561) not repeating words?
If your Pets Alive Polly The Magic Bird (Model 9561) is not repeating words, or if the voice repetition is unclear or distorted, the…
Why is my Pets Alive My Magical Unicorn (Model 9502D-S001) making distorted sounds and not repeating my voice even after installing new batteries?
If your Pets Alive My Magical Unicorn is making distorted sounds or failing to repeat your voice after a battery change, please check the…
I purchased the Pets Alive Magic Bunnies and my child loves it, but we lost the magic wand. Is it possible to purchase the wand separately?
Based on the product manual for the Pets Alive Magic Bunnies (Model 9549A), the magic wand is a critical component used to trigger the…
How do I turn the Pets Alive Mommy Turtle Surprise (Model 9560) off when not in use? It clicks constantly.
Based on the Pets Alive Mommy Turtle Surprise (Model 9560) manual, there is no dedicated physical power switch. The toy is designed to activate…
What happens if a child ingests the healing elixir? Is it toxic and what are its ingredients?
The Pets Alive 9540B Electronic Yorkshire Pets Toy is stated to be made from non-toxic materials suitable for children aged 3 years and older.…
We lost the egg with the baby bird in it for our Pets Alive Polly The Magic Bird (Model 9561). How do we get a replacement?
The instruction manual for the Pets Alive Polly The Magic Bird (Model 9561) does not list individual replacement parts for purchase. To obtain a…
How many different songs can the Pets Alive 9561 Magic Bird Toy sing?
The official documentation for the Pets Alive 9561 The Magic Bird Toy (Polly) does not specify an exact number of unique songs. While the…
How do I activate the "Speak and Repeat" feature on the Pets Alive 9532E Pet Shop toy?
To activate the "Speak and Repeat" feature on the Pets Alive 9532E Pet Shop toy, please follow these steps: 1. Take the Pets Alive…
How do I turn on the Pets Alive 9543D Interactive Hamster Mania Toy?
To turn on the Pets Alive 9543D Interactive Hamster Mania Toy, follow these steps:1. Locate the switch on the toy. The switch is usually…
How do I turn on the Pets Alive 9521 Interactive Dancing Plush Puppy?
To turn on the Pets Alive 9521 Interactive Dancing Plush Puppy, make sure you have inserted 4 AA batteries into the battery compartment on…
How do I install the batteries in the Pets Alive 9542B Electronic Pooping Puppies?
To install the batteries in the Pets Alive 9542B Electronic Pooping Puppies, please follow these steps: 1. Carefully take the puppy out of its…
How do I change the batteries in the Pets Alive 9516 Dancing Robotic Fifi Plush?
To change the batteries in the Pets Alive 9516 Dancing Robotic Fifi Plush, please follow these steps: 1. Make sure the toy is turned…
How do I install the batteries in the Pets Alive 9522 Dancing Frankie the Flamingo?
To install the batteries in the Pets Alive 9522 Dancing Frankie the Flamingo, please follow these steps: 1. Locate the battery compartment on Frankie's…
How do I operate the Pets Alive 9543A Electronic Hamster?
To operate the Pets Alive 9543A Electronic Hamster, follow these steps: 1. Install Batteries: Open the battery compartment located on the underside of the…
How do I turn on the Pets Alive PEL00000-03 Interactive Smitten Kitten?
To turn on the Pets Alive PEL00000-03 Interactive Smitten Kitten, you need to locate the power switch. The power switch is usually located next…
How do I replace the batteries in the Pets Alive 9540A Electronic Pomeranian Pet Toy?
To replace the batteries in the Pets Alive 9540A Electronic Pomeranian Pet Toy, follow these steps: 1. **Identify Battery Compartment:** Locate the battery compartment…
Why isn’t my Pets Alive 9540D Electronic ZURU Collie Puppy turning on?
If your Pets Alive 9540D Electronic ZURU Collie Puppy is not turning on, there are a few troubleshooting steps you can take: 1. **Check…
How do I clean the Pets Alive 9542D Electronic Pug Toy?
To clean the Pets Alive 9542D Electronic Pug Toy, follow these care and maintenance guidelines provided in the user manual: 1. **Handle Gently:** Avoid…
How do I replace the batteries in the Pets Alive 9540G Electronic Bull-Dog Toy?
To replace the batteries in the Pets Alive 9540G Electronic Bull-Dog Toy, follow these steps: 1. **Identify Battery Compartment:** Locate the battery compartment on…
How can I replace the batteries in my Pets Alive 9540H Electronic Cocker Spaniel Toy?
To replace the batteries in your Pets Alive 9540H Electronic Cocker Spaniel Toy, follow these steps: 1. **Identify Battery Compartment:** Locate the battery compartment…
How do I replace the batteries in the Pets Alive 9532D Electronic Puppy Interactive Toy?
1. **Identify Battery Compartment:** Locate the battery compartment on the puppy. It is usually located on the underside or back of the toy. 2.…