Why does my FitCloudPro smartwatch keep switching itself off?
If your FitCloudPro smartwatch keeps switching itself off, it is likely related to power supply, battery health, or a software glitch. Based on the…
Manuals+ Q&A
FitCloudPro questions & answers
Browse answered questions about FitCloudPro, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
How can I find a replacement charging cable for the FitCloudPro P97 smart watch?
To find a replacement charging cable for your FitCloudPro P97, you should look for a magnetic charging cable specifically designed for this model. According…
My watch is not charging; a green lightning bolt appears when I plug it in but disappears immediately. What should I do?
If your FitCloudPro DA03 Smart Watch shows a green lightning bolt that disappears immediately, it usually indicates a poor connection or insufficient power. Please…
How do I add new sports modes to my FitCloudPro DA03 smart watch and manage existing ones without overwriting them?
Based on the FitCloudPro DA03 manual and app functionality, the watch has a limited number of slots for custom sports modes. To manage your…
How do I change the battery in my Fitcloudpro Smartwatch?
The provided Fitcloudpro Smartwatch Troubleshooting Guide does not contain instructions on how to physically change the battery. It only offers advice on how to…
Why has the map stopped displaying for individual exercises?
If the map for your exercises has stopped displaying in the FitCloudPro app, it is usually related to GPS permissions or background data settings…
How can I customize the 8 sport modes and remove presets like football and basketball on the FV21 smartwatch?
To customize the sport modes on your FitCloudPro FV21 smartwatch, you must use the FitCloudPro app on your smartphone. While the manual does not…
Why am I not receiving text message notifications on my FitCloudPro 2BDIZ-C58 smartwatch even though other notifications like email work?
To resolve issues with text message notifications on your FitCloudPro 2BDIZ-C58 Sport Smart Watch, please check the following configuration steps based on the user…
How do I sync steps from the FitCloudPro app back to the I50 smart watch?
Based on the FitCloudPro I50 manual, data synchronization typically flows from the watch to the app rather than the other way around. Smartwatches like…
How do I change the watch face and where can I find the 200 advertised watch faces?
To change the watch face (dial) on your FitCloudPro bracelet, you can use the following methods based on the manual: On the Device: According…
Is there a way to keep the display on all the time?
Based on the provided manual for the FitCloudPro K62 Smart Watch, there is no specific mention of an "Always On Display" (AOD) feature. The…
How can I prevent unauthorized Bluetooth connections and music playback on my DT96 smart watch?
The FitcloudPro DT96 smart watch uses Bluetooth for both data synchronization and media control. If unauthorized individuals are connecting to your watch, it is…
How do I enable and configure sound or vibration notifications for the FitCloudPro bracelet?
To ensure your FitCloudPro bracelet provides audible or vibrating notifications, please follow these steps based on the manual: Enable App Permissions: Open the FitCloudPro…
How can I change the running function display from step count to distance in kilometers?
Based on the FitCloudPro Bracelet manual, the device displays Sport data including mileage (distance), calories, and steps simultaneously or sequentially during activity. To ensure…
How do I customize or replace the sports modes on the FitCloudPro K62 smartwatch?
To customize the sports modes on your FitCloudPro K62 smartwatch, you typically need to use the FitCloudPro App on your smartphone, as the watch…
How do I find and download additional watch faces for the K62 Smart Watch in the FitCloudPro app?
According to the FitCloudPro K62 Smart Watch manual, there are over 100 watch faces available through the application. To find and download them, please…
Is there an application or mode for water gymnastics (aquaforme) available for this bracelet?
Based on the FitCloudPro Bracelet manual, there is no specific application or dedicated sport mode listed for water gymnastics or 'aquaforme'. The manual lists…
Why is my Fitcloudpro smart band history not updating?
If your activity history is not updating, it is usually due to a synchronization issue between the band and the FitCloudPro app. Please try…
How can I keep the display on all the time on the K62 smart watch?
Based on the provided manual for the FitCloudPro K62 Smart Watch, there is no specific mention of an "Always-On Display" (AOD) feature. The manual…
Does the FitCloudPro K62 Smart Watch measure blood pressure or only heart rate?
Based on the FitCloudPro K62 Smart Watch User Manual, the device does not appear to have a dedicated blood pressure (BP) monitoring function. The…
How can I adjust the volume of the phone ringtone on the FitCloudPro 2BCU8-L69 Smart Watch?
To adjust volume settings on your FitCloudPro 2BCU8-L69 Smart Watch, please try the following steps based on the manual's 'Set up' and 'Music' functions:…
How do I find and download the correct app for the FitCloudPro I50 Smart Watch?
To use your FitCloudPro I50 Smart Watch, you need to download the FitCloudPro application. You can find it using the following methods: App Store…
How can I delete pre-installed sports or add new ones on my Luna Smartwatch using the FitCloudPro app?
Based on the FitCloudPro DT96 manual, the sports modes are managed as follows: Accessing Sports: You can enter the multi-sport mode directly on the…
How can I change the volume so that I can hear a call?
To ensure you can hear or feel an incoming call on your FitcloudPro DT96, please check the following settings: Vibration Intensity: From the standby…