How can I update my phone number or delete my account data to transfer devices to another person?
If your phone number has changed and you are unable to register again, it is likely because your devices are still linked to your…
Manuals+ Q&A
TuyaSmart APP User Manual — questions & answers
Read product questions and troubleshooting answers linked to TuyaSmart APP User Manual.
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Answered questions
How do I find or create the numeric password required to open a TMEZON video doorbell via the TuyaSmart app?
When using a TMEZON video doorbell with the TuyaSmart app, the numeric password requested for unlocking the door is typically a security feature called…
How can I log in to the TuyaSmart app if I forgot the phone number I used for registration?
If you cannot remember the phone number you used to register your TuyaSmart account, you can try the following methods to regain access: Check…
Where can I find my account number to activate an existing TuyaSmart account?
In the TuyaSmart app, your "account number" is not a unique numeric ID assigned by the system; rather, it refers to the mobile phone…
How do I change the language to Spanish in the Tuya Smart app?
The Tuya Smart app typically follows the language settings of your smartphone's operating system. To change the app to Spanish, please try the following…
Can two people in the same house access the TuyaSmart app using different accounts or a single shared account to control lights?
Yes, two people in the same house can control the lights using either method, though using separate accounts is generally recommended for security and…
How do I delete my TuyaSmart account?
While the provided manual focuses on registration and device setup, account deletion in the TuyaSmart app is typically handled through the user profile settings.…
Why am I not receiving notifications from the TuyaSmart app on my iPhone despite having all settings enabled?
If you have already verified your iPhone system settings (Settings > Notifications > TuyaSmart), please check the following within the TuyaSmart app itself: App…
Why am I not receiving notifications from the TuyaSmart app on my iPhone despite having all iOS notification settings enabled?
If your iPhone settings (banners, sounds, etc.) are correctly configured but you still do not receive notifications, the issue may be within the TuyaSmart…