What should I do if one of my i7s TWS earphones is not working and they are not pairing together?
If only one of your i7s TWS earphones is working, it usually means the two earbuds have lost their connection to each other and…
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i7s TWS Earphones User Manual — questions & answers
Read product questions and troubleshooting answers linked to i7s TWS Earphones User Manual.
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Answered questions
Can I use a Bluetooth transmitter plugged into an LG TV USB port with i7s TWS earphones?
Yes, you can use a Bluetooth transmitter with your i7s TWS earphones. The manual states that these earphones can "connect any device with Bluetooth…
Can I use the i7s TWS earphones as an external microphone for my phone?
Yes, you can use the i7s TWS earphones as an external microphone for your phone. The earphones are equipped with a built-in microphone (labeled…
How do I lower the volume on i7s TWS earphones?
The i7s TWS earphones do not have built-in volume control buttons on the earbuds themselves. The multi-function button on the earbuds is limited to…
Are the i7s TWS earphones prone to exploding?
There are no documented reports in the user manual regarding the i7s TWS earphones exploding. However, like all devices containing lithium-ion batteries, proper care…
How do I make and manage phone calls with i7s TWS earphones?
To manage phone calls with your i7s TWS earphones, ensure they are paired and connected to your mobile device. Note that only one earbud…
Why do my i7s TWS earphones turn off after 5 minutes of use?
There are two primary reasons why your i7s TWS earphones might be turning off after 5 minutes: Automatic Power Off: The manual states that…
Are the i7s TWS earphones waterproof?
No, the i7s TWS earphones are not waterproof. The user manual specifically warns to "keep away from wetness and heat" to prevent damage to…
How do I pair both i7s TWS earbuds together if only one side is working?
To pair both sides of your i7s TWS earphones so they work together, follow these steps: Enter Pairing Mode: Long press the multi-function buttons…
What is the battery life and running time for the i7s TWS earphones?
The running time for the i7s TWS earphones varies depending on whether you are using one or both earbuds: Single Earbud Mode: 5 to…
How do I adjust the volume on i7s TWS earphones?
Based on the i7s TWS Earphones manual, the earbuds do not have dedicated volume control buttons. The multi-function button on the earbuds is used…
How can I fix unbalanced volume between the left and right i7s TWS earbuds?
If you are experiencing unbalanced volume between your i7s TWS earbuds, try the following troubleshooting steps: Check for debris: Inspect the dust-proof mesh on…
Why is my i7s TWS earphone battery only lasting one hour instead of the advertised 4-5 hours?
The i7s TWS Earphones are rated for 4-5 hours of play time when used as a pair, and 5-6 hours in single earbud mode.…
What should I do if an i7s TWS earbud is stuck in the charger and the bottom of the earbud has broken?
If your i7s TWS earbud has physically broken at the bottom (likely near the charging port or contacts) and is stuck in the charger,…
Is it normal for the i7s TWS earphones to charge while stored in the case, and can this damage them?
Yes, it is normal for the i7s TWS earphones to charge whenever they are placed inside the charging case. The case is designed to…
Why are my i7s TWS earphones not charging past 10% and showing a red light?
According to the i7s TWS Earphones manual, a red LED light indicates that the device is currently charging. The light should turn blue once…
Why is there noise in my i7s TWS earphones? Is it caused by interference from routers and other devices, or is it a factory defect?
The noise you are experiencing is likely due to signal interference rather than a factory defect. The i7s TWS Earphones manual specifically warns to…
How do I adjust the volume on i7s TWS earphones?
The i7s TWS earphones do not have built-in volume control buttons on the earbuds themselves. According to the manual, the multi-function button is used…
Why won't my i7s TWS earphones light up even though they are fully charged?
If your i7s TWS earphones are fully charged but not lighting up, try the following troubleshooting steps: Power On: Long press the multi-function button…
How do I go back to the previous song using the i7s TWS earphones?
Based on the i7s TWS Earphones manual, the multi-function button has limited playback controls. While the manual confirms you can play and pause music…
How do I go back to a previous song using the i7s TWS earphones?
Based on the i7s TWS Earphones User Manual, the earphones have limited playback controls. The manual specifies the following for music mode: Play/Pause: Shortly…
Why do my i7s TWS earphones only connect while in the case and turn off when removed?
It sounds like your i7s TWS earphones may be entering a power-off state automatically or failing to maintain a charge once removed from the…
How do I change the language on my i7s TWS earphones without turning them off?
To switch the language on your i7s TWS earphones from Chinese to English (or vice versa), you must ensure the earbuds are in pairing…
Where can I buy a replacement charger for the i7s TWS earphones?
The i7s TWS earphones use a standard Android (Micro-USB) charging port on the charging case. If you have lost the cable, you can use…