How do I switch off the anti-theft doorbell to charge the battery?
To charge the battery, you must detach the doorbell from its mounting bracket. The manual does not specify a separate software "switch" for anti-theft,…
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aosu Video Doorbell and WiFi HomeBase User Guide — questions & answers
Read product questions and troubleshooting answers linked to aosu Video Doorbell and WiFi HomeBase User Guide.
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Answered questions
Why is there a delay in receiving the signal and image from my aosu Video Doorbell?
Delays in receiving notifications and video feeds on your aosu Video Doorbell are typically related to network connectivity or motion detection settings. To improve…
Why can I hear visitors through my aosu Video Doorbell, but they cannot hear me?
If you can hear visitors but they cannot hear you, it typically indicates an issue with the microphone permissions on your mobile device or…
Why does my aosu Video Doorbell stop recording when I enable the snooze feature?
The snooze feature in the aosu app is primarily designed to temporarily silence motion notifications on your phone, but it should not stop the…
How do I add a second aosu door camera to my existing setup, and do I need a separate WiFi HomeBase?
You do not necessarily need a separate WiFi HomeBase for a second camera, as aosu systems are designed to support multiple devices on a…
How do I delete activity and system history in the aosu app?
To delete activity and system history in the aosu app, follow these general steps typically found in the interface: Open the aosu app and…
How do I install the aosu Video Doorbell if I don't have existing doorbell wiring?
If you don't have existing doorbell wiring, you can use the battery-powered option for the aosu Video Doorbell. Here are the steps to install…