Why can't I view video playback on my ZOSI DVR, and is it restricted to only one user?
If you are unable to view playback on your ZOSI DVR, please check the following troubleshooting steps based on the user guide: Check the…
Manuals+ Q&A
ZOSI Digital Video Recorder User Guide — questions & answers
Read product questions and troubleshooting answers linked to ZOSI Digital Video Recorder User Guide.
Browse topics
Answered questions
How can I turn off the ZOSI DVR before disconnecting it from power?
To properly shut down your ZOSI Digital Video Recorder (DVR) before disconnecting the power, follow these steps using the system interface: Access the Main…
Why did two of my cameras stop providing video and what is the solution?
If two of your cameras have stopped providing video, please check the following troubleshooting steps based on the ZOSI manual: Check Connections: Ensure the…
How do I add an ONVIF camera to my ZOSI DVR?
To add an ONVIF camera to your ZOSI DVR, you can use the IPC Channel Config menu. Please follow these steps: Ensure your ONVIF…
How can I remove unused camera channels from the monitor display on a Zosi 8-channel DVR?
To remove the image of unused cameras from your monitor on a Zosi 8-channel DVR, you need to adjust the Multi-screen display settings. Follow…
How do I reset my password if I've forgotten it?
Yes, you can change your password if you have forgotten it. To do so, follow these steps: In the live viewing screen, right-click the…
Why can't I record or back up files on my ZOSI DVR?
If you are unable to record or back up files on your ZOSI DVR, please check the following troubleshooting steps based on the user…
How do I troubleshoot missing audio during playback and navigation issues on my ZOSI DVR?
Based on the ZOSI Digital Video Recorder manual and system configuration, here is how to address your audio and navigation issues: 1. Audio Playback…
How do I reset the password or the entire system on a ZOSI DVR if I am locked out of the admin account?
If you are locked out of your ZOSI DVR and cannot access the Main Menu because the password has been changed or forgotten, please…
How do I connect the ZOSI Digital Video Recorder to the internet?
To connect the ZOSI Digital Video Recorder (DVR) to the internet, follow these steps: 1. Make sure your DVR is connected to your router…