My Hero Band watch provided sleep hours for 15 days and then nothing. Why?
It's concerning that your Hero Band III stopped tracking sleep after 15 days. While the manual doesn't specify a reason for sleep tracking to…
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Hero Band III User Manual — questions & answers
Read product questions and troubleshooting answers linked to Hero Band III User Manual.
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Answered questions
My screen remains black. What can I do?
If your Hero Band III screen remains black, please try the following troubleshooting steps: Charge the device: Connect the bracelet to the charging clip.…
Why is my Hero Band III watch not recording steps?
If your Hero Band III is not recording steps, please try the following troubleshooting steps based on the manual and user experiences: Sync the…
Can I swim with the Hero Band III watch?
According to the Attention section on page 9 of the Hero Band III User Manual, you should not wear the device when bathing or…
How do I change the watch face on my Hero Band III?
To change the watch face (interface) on your Hero Band III, follow these steps based on the manual: On the Bracelet: Lightly press the…