Why can't I view photos copied from my iPhone to the JD Drive on my TV?
If you have copied photos from your iPhone to the JD Drive but cannot view them on your TV, please consider the following troubleshooting…
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JD Drive User Manual — questions & answers
Read product questions and troubleshooting answers linked to JD Drive User Manual.
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Answered questions
Why is my computer not recognizing the JD Drive flash drive after I uploaded photos from my iPhone?
If your computer is not recognizing the JD Drive flash drive after using it with your iPhone, there are several common causes and troubleshooting…
How can I contact tech support for the JD Drive flash drive if my PC is not recognizing it?
According to the JD Drive User Manual, you can contact technical support through the following channels: Email: doralin147@gmail.com or service@szjdtech.com Official Website: http://www.szjdtech.com Video…
Why is my PC not recognizing the JD Drive flash drive after I uploaded photos from my iPhone?
When using the JD Drive on a computer (Windows or Mac), it functions as a standard USB flash drive and does not require the…
How can I change the photo file extension from HEIC back to JPG when copying from JD Drive?
The change from JPEG to HEIC is typically caused by iOS settings rather than the JD Drive app itself. Apple introduced HEIC as a…
How do I delete photos from my phone after downloading them to the JD Drive?
To delete photos from your phone after they have been downloaded or backed up to the JD Drive, you have two primary methods within…
Why does the USB capacity not increase after deleting files on my JD Drive?
It is common for flash drives to not immediately reflect changes in available space if the deletion process was not fully completed or if…
After transferring photos to the JD Drive, is it safe to delete them from my iPhone and iPad to free up space?
Yes, it is safe to delete photos and videos from your iPhone or iPad once they have been successfully transferred to the JD Drive,…
How do I transfer photos from my iPhone to the JD Drive?
To transfer photos from your iPhone to the JD Drive, please follow these steps: 1. Install the JD Drive app from the App Store…
Why is external storage not appearing in the JD Drive app on my iPhone, and why does sharing a video to my Mac fail?
If the JD Drive app is only showing internal storage and you are unable to transfer videos, please try the following troubleshooting steps based…
Why is external storage not appearing in the JD Drive app on my iPhone, and why does sharing videos to my Mac fail?
It appears your iPhone is not recognizing the external flash drive, which is why the app only shows internal storage and sharing fails. Please…