Why does the app show the printer as not connected even though it is connected via Bluetooth?
If your POLONO D810 is connected via Bluetooth in your device settings but appears as "not connected" in the app, please follow these troubleshooting…
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POLONO D810 PORTABLE THERMAL PRINTERS USER MANUAL — questions & answers
Read product questions and troubleshooting answers linked to POLONO D810 PORTABLE THERMAL PRINTERS USER MANUAL.
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Answered questions
Is it possible to get the manual in French?
Currently, the official POLONO support page only lists the English version of the user manual for the D810 model. While other models like the…
Why did my printer stop after 5 sheets, and does it use ink?
The POLONO D810 is a thermal printer, which means it does not use ink or toner. It uses heat-sensitive thermal paper to create images.…
How do I remove the paper from the POLONO D810 printer after printing?
To remove the paper from your POLONO D810 portable printer, you should follow these steps based on the manual's design: Tear the paper: The…
Why is the printer continuously feeding paper?
The most common reason for the printer continuously feeding paper is the presence of residue or debris on the sensors or print head. To…