Read product questions and troubleshooting answers linked to iCam365 Camera App User Guide.
The official iCam365 app is a free download and does not require payment or credit card information for basic activation or operation. According to…
We apologize for the difficulty you are having reading the current manual. To assist you with the iCam365 Camera App, you can access clearer…
To turn your camera on or off within the iCam365 app, follow these general steps: Open the iCam365 app on your mobile device. Locate…
To connect your iCam365 dual-lens camera to a Tenda NVR via ONVIF, you must first ensure that the ONVIF protocol is manually enabled within…
To turn on your iCam365 camera, follow these general steps based on standard camera hardware for this app: Connect to Power: Plug the camera…
Generally, the iCam365 app does not send a notification to other users or the camera's owner when someone is viewing the live feed. However,…
If you are unable to log into the iCam365 app to manage your subscription, you should cancel the recurring payment through your smartphone's app…
If the iCam365 app indicates that a video or image has been saved to your album but you cannot find it in your Samsung…
Yes, you can view the camera feed on multiple devices. To do this, you have two main options: Account Sharing: You can share access…
Based on the official iCam365 website and available documentation, Czech (Čeština) is not currently listed as a supported language for the app or official…
To permanently save your recordings from the iCam365 app, you have two primary options: Cloud Storage: You can subscribe to the iCam365 cloud service.…
Based on the iCam365 documentation and official resources, here is the information regarding recorders and PC software: Recorders (NVR/DVR): iCam365 cameras typically support the…
The error message indicating that the camera is already in use means the device is currently bound to another iCam365 account. For security reasons,…
To stop the camera from lighting up at night, you need to adjust the Night Vision Mode settings within the iCam365 app. Follow these…
To switch from continuous recording to event-based recording in the iCam365 app, please follow these steps: Check Recording Settings: Open the iCam365 app, select…
If you are unable to view recordings in the iCam365 app, please check the following common causes and troubleshooting steps: Storage Status: Check if…
To add multiple cameras to the iCam365 app, you must repeat the pairing process for each individual device. If your second and third cameras…
Yes, you can use iCam365 on a PC. To view your camera's live feed on a desktop computer, you typically have two options: Official…
If your iCam365 camera is not reading the QR code during setup, please try the following troubleshooting steps: Check Distance and Angle: Hold your…
To resolve issues with sharing your iCam365 camera to a second phone, please ensure you are following these steps: Separate Accounts: The second user…
Error 51021 in the iCam365 app typically indicates a network communication failure or a region mismatch during the login process. Please try the following…
