How do I stop the myConnect device from repeating the 'Battery Okay' voice announcement?
The "Battery Okay" announcement is triggered by the Battery Test Button, which is located on the side of your myConnect device. If the device…
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myConnect Mobile Emergency Response System User Guide — questions & answers
Read product questions and troubleshooting answers linked to myConnect Mobile Emergency Response System User Guide.
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Answered questions
Where can I get a replacement magnetic lanyard for the myConnect mPERS device?
The myConnect user guide does not list a direct parts store or specific contact number for replacement accessories. However, because this device is a…
How can I get a replacement belt clip for my myConnect Mobile Emergency Response System?
The provided user guide for the myConnect Mobile Emergency Response System does not list a belt clip as a standard included accessory; it only…
Why is the blue call indicator light still on after completing a test call on my myConnect device?
According to the Status Light Chart in your myConnect User Guide, the light indicators mean the following: Solid Blue: This indicates the device is…
Why is my myConnect device not charging or working?
If your myConnect device is not charging or responding, please try the following troubleshooting steps based on the user guide: Check the Power Source:…