myConnect Mobile Emergency Response System
Feature
- Small lightweight design
- Water resistant
- Long lasting battery
- Easy to charge
- Clear two-way voice
- Fall detection technology
- Wi-Fi and GPS location services
- Full coverage in North America
- Easy to update remotely
- Activity tracker
Installation of the myConnect is easy!
- Plug the charging cradle into power. Make sure the outlet is NOT controlled by a light switch. Make sure the power cord does not cause any trip hazards.
- Place myConnect into the charging cradle so that the charging contacts connect with the contacts inside the charging cradle. myConnect will say “Charging” once properly placed.
- Perform a test into the monitoring center by pressing and holding the help button until you hear “calling for help.” After a short pause you will be able to talk to a monitoring center representative.
Status Light Chart | ||
| Status Light | Definition | Visual |
| Solid Red | Fully Charged |  |
| Flashing Red | Charging |  |
| Solid Blue | Placing a call |  |
| Flashing Blue | Normal operation mode for Advanced mode |  |
| No Light On | Normal operation in Basic Mode or device battery is depleted and needs to be charged.* |  |
*Steps to confirm battery status:
- Place the device in the charging cradle until it announces “charging.”
- Remove device from cradle.
- Press the battery test button within 15 minutes.
- Device will state “Battery Low” or “Battery Okay.
Advanced mode characteristics
- 4-6 days of battery life.
- myConnect makes outbound call within 6 seconds after help button is pressed.
- Allows for Fall Detection to be enabled.
Basic Mode characteristics
- 45+ days of battery life.
- Fall detection feature cannot be used when myConnect is in Basic mode.
- myConnect makes outbound call approximately 30 seconds after help button is pressed.
Tips and reminders
- It is essential to test your myConnect device monthly to ensure it is functioning properly.
- Your myConnect device may have fall detection included as an option. No fall detection device can detect 100% of falls. You should always push the button for help.
- Your myConnect device is water resistant. However, it should never be fully submerged in water.
You should have:
- The myConnect mPERS device.
- A Lanyard: This attaches to myConnect to wear it around your neck (has a magnetic clasp).
- The Charging Cradle: Used to charge the myConnect.
Specific parts of the myConnect:
- The Speaker: This is used to hear the monitoring center.
- The Help Button: This is used to call the monitoring center to test, or for help.
- The Status Light: This light will indicate various conditions the myConnect unit is in. For full details on status light see chart.
- The Microphone: This is used to talk to the monitoring center operators when a call has been placed.
- The Charging Contacts: These contacts are found on the back of the device and are used to charge myConnect when it is properly placed.
- Battery Test Button: Used to check battery level.
Cloud Based Mobile Emergency Response System
Documents / Resources
 | myConnect Mobile Emergency Response System [pdf] User Guide Mobile Emergency Response System, Mobile, Emergency Response System, Response System |
 | myConnect Mobile Emergency Response System [pdf] User Guide Mobile Emergency Response System, Emergency Response System, Response System |
