Haylou T15 TWS BT Earphones — questions & answers

If your new Haylou T15 earbuds are not turning on after charging, please check the following common issues: Remove Protective Stickers: New Haylou earbuds…

It sounds like your earbuds are out of sync or stuck in a specific state. To resolve the issue where only one side responds…

If your Haylou T15 earbuds are not pairing with your phone, please follow these troubleshooting steps based on the manual: Initial Setup: Ensure you…

Before seeking a repair shop, you should try a factory reset, as audio imbalances are often caused by software synchronization issues or debris. Follow…

Modern Bluetooth 5.0 devices like the Haylou T15 typically do not require a PIN code. If your phone is asking for one, it usually…

If a factory reset did not resolve the volume imbalance on your Haylou T15, please try the following troubleshooting steps: Check for debris: Earwax…

If your Haylou T15 charging case is not charging, please check the following troubleshooting steps based on the manual: Check the LED Indicators: When…

The USB port on the front of the Haylou T15 charging case is an output port that allows the case to function as a…