Urbanears questions & answers

To resolve a volume imbalance or erratic behavior with your Urbanears wireless headphones, follow these troubleshooting steps: Cleaning: Regularly clean the speaker mesh and…

To resolve a volume imbalance or erratic behavior with your Urbanears wireless headphones, especially if one earbud is quieter than the other, follow these…

The manual for the Urbanears Jakan suggests a reset procedure. To reset your Urbanears Jakan earbuds, you should: Ensure your headset is turned on.…

To pair your Urbanears Boo Tip earbuds, follow these steps: Place both earbuds in the charging case and keep the lid open. Press and…

If your Urbanears Boo case LED remains solid green and does not change to blue or purple when pressing the button, it indicates the…

To pair your Urbanears wireless headphones (specifically the Boo Tip model) and activate the blue pairing light, follow these steps: Place both earbuds in…

According to the Urbanears Alby user guide, the earbuds are designed to turn off automatically when they are placed in the charging case. If…

Based on the Urbanears Alby manual, you should try a hardware reset first, followed by a factory reset if the issue persists. Since your…

If one of your Urbanears Alby earbuds has no sound and the LED is flashing, it likely needs to be reset to synchronize the…

Based on the Urbanears Luma User Guide, the earbuds do not have built-in touch controls for volume adjustment. You must use your connected device…

The Urbanears Alby manual suggests two levels of resetting to address erratic or unresponsive earbuds. If you have only been performing a hardware reset,…

If your Urbanears Alby earbuds have experienced a sudden drop in volume that persists after a factory reset, please consider the following troubleshooting steps:…

If your Urbanears Luma earbuds are appearing as two separate devices in your Bluetooth menu, they have lost their internal sync. To fix this,…

Based on the Urbanears Alby User Guide, please follow these troubleshooting steps to resolve issues with unresponsiveness and pairing: Check for Protective Strips: Ensure…

If your Urbanears Luma charging case LED is not lighting up and the device is not pairing, follow these troubleshooting steps: Check the Charging…

To pair your Urbanears Alby earbuds with your iPhone 6, follow these standard setup steps: First Time Setup: Open the charging case and take…

If your Urbanears Alby earbuds are alternating connections instead of working together, you likely need to perform a factory reset to resync them. Since…

If you are having trouble pairing both sides of your Urbanears Luma earbuds, you should perform a factory reset to synchronize them. Follow these…

The Urbanears Boo earbuds feature an open-fit design without silicone ear tips, which means achieving a secure fit depends on how they are positioned…

To pair your Urbanears 4091672 On-Ear Headphones with a Bluetooth device, follow these steps: 1. Ensure that your headphones are turned off. 2. Press…

To pair your URBANEARS Boo Wireless In-Ear Earbuds with your device, follow these steps: 1. Put both earbuds in the case and keep the…

To pair the URBANEARS Boo TIP Wireless Headphones with your device, follow these steps: 1. Put both earbuds in the charging case and keep…

Yes, you can customize the touch controls on your URBANEARS Juno Wireless Noise Canceling Earbuds using the Urbanears app. Here's how you can do…