Which SFP+ modules are compatible with the UGREEN UM106X 2.5Gb 6-Port Ethernet Switch?
The UGREEN UM106X features a versatile 10Gb SFP+ port that supports 1G, 2.5G, and 10G optical modules as well as RJ45 copper modules. While…
Manuals+ Q&A
UGREEN questions & answers
Browse answered questions about UGREEN, including setup, troubleshooting, compatibility and maintenance.
Browse topics
Answered questions
Why is the LED light not turning on for my UGREEN 40759P Bluetooth Audio Adapter even though my mobile phone shows it is connected?
If your mobile phone indicates a connection but the LED light on the UGREEN 40759P is not on, please check the following: Power Connection:…
Where can I find an explanation of how to use the keys outside the QWERTY area on the UGREEN K552 Multi-mode Wireless Keyboard?
The UGREEN K552 Multi-mode Wireless Keyboard uses the keys outside the standard QWERTY area for media controls, system switching, and connectivity management. These are…
How do I reset the UGREEN Nexode 130W 20000mAh Power Bank (PB721) if it is not charging and the display is dead?
Based on the official manual for the UGREEN Nexode 130W 20000mAh Power Bank (Model PB721), there is no documented "hard reset" button combination. If…
How can I fix my UGREEN MU101 mouse if it won't pair with the dongle and the cursor shakes?
It sounds like you have already attempted the standard forced pairing steps, but here is a summary of troubleshooting for the UGREEN MU101 to…
How do I reset the Car Safety Hammer & Seatbelt Cutter?
The Car Safety Hammer & Seatbelt Cutter is a mechanical emergency tool and does not have an electronic "reset" function or button. Depending on…
How do I find my UGREEN DXP2800 NAS on Windows if it is not appearing in the directory, and how can I contact support?
If your UGREEN DXP2800 is not appearing in your Windows directory, please follow these steps to ensure it is correctly initialized and connected: Network…
My notebook does not have a USB-C port; can you recommend an adapter to convert USB-C to a standard USB or HDMI for the UGREEN 90909A Wireless HDMI Transmitter?
Based on the manual for the UGREEN 90909A Wireless HDMI Transmitter (TX), you do not necessarily need a USB-C port on your laptop for…
Does the UGREEN 10903 USB-C Multifunction Adapter support B+M key internal SATA hard drives?
Based on the specifications for the UGREEN 10903 (CM400), this device is an M.2 NVMe SSD enclosure. It is designed to support M-Key or…
How do I use the UGREEN Smart Pro (CM916) finder to ring my Samsung S23 Ultra phone?
Based on the UGREEN Smart Pro (CM916) user manual, the device is designed to be located by your phone using the Find Hub app…
How do I resolve Wi-Fi configuration and firmware upgrade issues on the UGREEN X783 charger when the menus are grayed out?
It appears you are experiencing a common synchronization issue between the Ugreen Home app and the X783 charger. To resolve the grayed-out Wi-Fi and…
How do I reset the UGREEN Tracker Slim (CM830)?
To reset your UGREEN Tracker Slim (CM830), follow these steps while the device is powered on: Press the function button 5 times rapidly. Immediately…
How do I set up my UGREEN FineTrack CM816 on a new iPhone if the device was previously paired and is not beeping?
To set up your UGREEN FineTrack CM816 on a new iPhone, especially if it was previously paired or is not responding correctly, you should…
Why is there sound leakage from my UGREEN HP203 HiTune Max5c headphones?
Sound leakage in over-ear headphones like the UGREEN HiTune Max5c is often related to how the ear cups fit against your head. Based on…
How do I type the at symbol (@) on the UGREEN 35075 Bluetooth keyboard?
To type the at symbol (@) on the UGREEN 35075 keyboard, the method depends on your operating system and the keyboard's current layout mode.…
What should I do if my UGREEN Bluetooth Transmitter Receiver (Model 80893) does not enter pairing mode even after pressing the button for 3 seconds?
If your UGREEN Bluetooth Transmitter Receiver (Model 80893) is not entering pairing mode (indicated by the status light flashing red and blue) after holding…
Should I eject the internal SSD and turn off the UGREEN U716 docking station daily when putting my MacBook Pro into sleep mode?
Based on the UGREEN U716 manual and general best practices for docking stations with integrated storage, here is guidance for your setup: SSD Safety:…
How do I turn on the UGREEN X774 160W GaN Charger, and how can I see the charging progress on the display?
To turn on and use your UGREEN X774 160W GaN Charger, follow these simple steps: Powering On: There is no separate power switch. Simply…
Where can I find the instruction manual for the UGREEN S550 65W GaN Universal Travel Adapter?
You can find the comprehensive instruction manual for the UGREEN S550 65W GaN Universal Travel Adapter right here. Below is a summary of the…
Why did my UGREEN PB561 wireless charging stop working after placing it on a metal surface?
Placing a wireless charger on a metal surface can trigger the Foreign Object Detection (FOD) safety mechanism or, in some cases, cause an internal…
Is the UGREEN CD271 GaN 200W Desktop Charger compatible with PPS?
Yes, the UGREEN CD271 GaN 200W Desktop Charger is compatible with the PPS (Programmable Power Supply) protocol on its USB-C ports. According to the…
How do I check the battery life of the UGREEN LP452 Smart Stylus Pen?
To check the battery life of your UGREEN LP452 Smart Stylus Pen, you can use the following methods based on the device's features: iPad…
How do I pair a third device with the UGREEN CM309 by replacing an existing pairing?
The UGREEN CM309 supports Dual Link Connectivity, meaning it can be paired with and connected to a maximum of two devices simultaneously. It does…
How can I make the UGREEN CM123 stay in search mode or reconnect automatically after being away?
The UGREEN CM123 Bluetooth 5.3 Receiver is designed to automatically reconnect to the last used device when it is powered on. However, if the…