How do I type the greater than (>) and less than (
To type the greater than (>) and less than (
Manuals+ Q&A
ESR questions & answers
Browse answered questions about ESR, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
I accidentally clicked "Forget This Device" for my ESR Flex Keyboard Case and now I can't find it on my iPad to reconnect. What should I do, and how do I perform a factory reset?
If you have forgotten the ESR Flex Keyboard Case in your iPad's Bluetooth settings, you need to put the keyboard back into pairing mode…
My ESR Flex iPad Air Keyboard trackpad suddenly stopped responding, and after disconnecting Bluetooth, I can no longer reconnect it to my iPad. How can I fix this?
To resolve the connection and trackpad issues with your ESR Flex iPad Air Keyboard, please follow these troubleshooting steps based on the manual: Forget…
Can I turn off the iPad's power using the keyboard?
Based on the user manual for the ESR iPad 10th Generation Keyboard Case, you cannot completely turn off the iPad's power (shut it down)…
How can I turn off the trackpad on the ESR Magnetic Keyboard for iPad Air 13-inch?
Based on the manual for the ESR iPad Air 13 Inch Case Keyboard (Model 6B023), there is no dedicated physical switch or specific key…
Pencil is charged and is paired with Bluetooth… But it doesn’t write
If your ESR Geo Digital iPad Pencil (Model 6C006) is paired and charged but not writing, please follow these troubleshooting steps based on the…
Why is the CryoBoost cooling fan not spinning on my ESR OmniLock MagSafe Car Mount Charger despite the blue LED being on?
Based on the specifications for the ESR OmniLock Qi2.2 Certified 25W MagSafe Car Mount Charger, the CryoBoost cooling fan is designed to activate specifically…
What should I do if my ESR Rebound 360 keyboard case arrived bent?
Based on the manual for the ESR Rebound 360 Magnetic Suspension Keyboard Case (Model 6B014), there are no instructions for repairing physical structural damage…
What does a blinking blue light on the ESR Magnetic Wireless Car Charger mean?
A blinking blue light on your ESR Magnetic Wireless Car Charger typically indicates a charging error or a protection mode activation. Please check the…
Why is my ESR keyboard not typing?
If your ESR Ascend Keyboard Case Lite is not typing, please follow these troubleshooting steps based on the manual: Check Power: Ensure the keyboard…
How do I turn off the trackpad on the ESR 6B014 Rebound 360 keyboard case?
Based on the provided manual for the ESR 6B014 Rebound 360 Magnetic Suspension Keyboard Case, there is no specific key combination or hardware switch…
How do I disable the touchpad on the ESR 6B018A Ascend Keyboard Case?
According to the instruction manual for the ESR 6B018A Ascend Keyboard Case, the correct shortcut to enable or disable the touchpad is Fn +…
How do I fix issues with text scrolling using the trackpad on the ESR 6B003 Rebound Magnetic Keyboard Case?
While the manual for the ESR 6B003 Rebound Magnetic Keyboard Case does not provide a specific list of trackpad gestures for scrolling, you can…
My ESR Ascend Keyboard Case Lite is not turning on after only three days of use. What should I do?
If your ESR Ascend Keyboard Case Lite is not turning on, please try the following troubleshooting steps based on the manual: Check the Power…
Where can I find a readable version of the ESR 6B012A Rebound Magnetic Keyboard Case user manual?
We understand that the physical manual can be difficult to read. Below is a clear, digital summary of the essential instructions for your ESR…
Where can I find a readable digital version of the user manual for the ESR 6B012A Rebound Magnetic Keyboard Case, and what is the correct support email?
You can find a high-resolution, readable version of the ESR 6B012A Rebound Magnetic Keyboard Case manual directly on this page. Since the physical documentation…
Why is my ESR 2C522D Magnetic Wireless Car Charger not charging and the side light is blinking?
When the side indicator light on your ESR 2C522D Magnetic Wireless Car Charger is blinking and the device is not charging, it typically indicates…
Why is my ESR 6B018A keyboard turning off unexpectedly or failing to stay powered on?
If your ESR 6B018A Ascend Keyboard Case is turning off or failing to stay on, please follow these troubleshooting steps from the manual: Check…
Why is my ESR 6B012A keyboard case not charging or turning on?
If your ESR Rebound Magnetic Keyboard Case (Model 6B012A) is not responding to charging or turning on, please follow these troubleshooting steps from the…
How do I toggle the touchpad on/off, and why is the auto sleep/wake function not working?
To toggle the touchpad on or off, use the dedicated shortcut key located on the top row of your keyboard. According to the manual,…
Why is the mouse cursor not appearing on my iPad screen even though the keyboard is typing?
If you can type but cannot see the mouse cursor (trackpad pointer), please try the following steps based on the ESR iPad Keyboard Case…
Is it possible to turn off the startup sound?
Based on the available user guide for the ESR 6C006 Geo Digital Pencil, there is no mention of a setting or physical button combination…
How do I install the ESR MagSafe Car Mount Charger in my car?
To install the ESR MagSafe Car Mount Charger in your car, please follow these steps: 1. Choose a suitable mounting location on your car's…
How do I pair the ESR ID715A Stylus Digital Pen with my iPad?
To pair the ESR ID715A Stylus Digital Pen with your iPad, please follow these steps: 1. Ensure that Bluetooth is enabled on your iPad.…