How can I find and download the driver software for the BENGOO DM-1 RGB Gaming Mouse?
To find the software for the BENGOO DM-1 RGB Gaming Mouse, please follow these steps: Check the Physical Manual: The manufacturer states that you…
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BENGOO questions & answers
Browse answered questions about BENGOO, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
Why is my BENGOO KM-1 mouse not responding even though the lights are on and the USB receiver is recognized?
Based on the BENGOO KM-1 user guide, there are several steps you can take to resolve a non-responsive mouse when lights are active: Charge…
How do I change the dial on my Bengoo keyboard to control volume instead of lighting effects?
On most gaming keyboards equipped with a multi-function dial, such as those from Bengoo, you can switch between controlling the backlight brightness and the…
I am using the BENGOO G9000 gaming headset, but when playing music, the vocals are heavily suppressed and the audio sounds incorrect. Even with all settings turned off, the modulation is strong and hard to hear. Character voices in games are also very difficult to hear. Are there any solutions?
The symptoms you are describing—suppressed vocals and distorted audio—are often caused by a partial connection or a hardware mismatch rather than software settings. Here…
How can I swap the left and right audio channels on the BENGOO G9000 headset?
The BENGOO G9000 is designed with a fixed physical layout where the microphone and cable are attached to the left earcup. There is no…
Why did my BENGOO G9700 headset stop working after using it with an Oculus device?
If your BENGOO G9700 has stopped working after being used with an Oculus device, please try the following troubleshooting steps to determine if the…
How do I connect the KM-1 Wireless Gaming Mouse to my computer?
To connect the KM-1 Wireless Gaming Mouse to your computer, follow these steps: 1. Locate the USB receiver: The KM-1 mouse uses a USB…
How do I connect the BENGOO V-4 Gaming Headset to my Xbox One?
To connect the BENGOO V-4 Gaming Headset to your Xbox One, please follow these steps: 1. Check your Xbox One controller: If you have…
How do I connect the BENGOO G9000 gaming headset to my PS4?
To connect the BENGOO G9000 gaming headset to your PS4, follow these steps: 1. Plug the 3.5mm jack of the headset into the gamepad…
How do I change the DPI settings on the BENGOO Gaming Mouse?
To change the DPI settings on the BENGOO Gaming Mouse, follow these steps: 1. Locate the DPI button on the mouse. It is usually…
How do I connect my BENGOO G9700 Gaming Headset to my Xbox One?
To connect your BENGOO G9700 Gaming Headset to your Xbox One, please follow these steps: 1. Plug one end of the 3.5mm cable (included…
How do I download the 7.1 driver software for the BENGOO G9800 Gaming Headset?
To download the 7.1 driver software for the BENGOO G9800 Gaming Headset, please follow these steps: 1. Visit the official BENGOO website. 2. Look…
How do I connect the BENGOO TA83 Wireless Gaming Headset to my PS4?
To connect your BENGOO TA83 Wireless Gaming Headset to your PS4, follow these steps: 1. Plug the 2.4G Wireless Adapter into the Gamepad. 2.…