How do I set up or fix sleep tracking on the FitCloudPro HM57?

To ensure your FitCloudPro HM57 records your sleep accurately, please check the following settings and requirements:

• Wear the device correctly: The watch must be worn snugly on your wrist (about one finger-width above the wrist bone) while you sleep. If it is too loose, the sensors cannot detect your sleep patterns.
• Automatic Detection: Most FitCloudPro devices track sleep automatically between 9:00 PM and 9:00 AM. Ensure you are sleeping within this window for the data to register.
• Sync with the App: Open the FitCloudPro app on your smartphone in the morning and pull down on the home screen to sync the data from the watch to the app.
• Check Permissions: Ensure the app has all necessary permissions enabled in your phone's settings, particularly those related to background activity and data sharing.
• Battery Level: Ensure the watch has at least 20% battery, as low power modes may disable sensor tracking to save energy.

If the device still fails to record sleep, try restarting the watch through its settings menu and toggling the Bluetooth connection on your phone off and back on.