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PYRAMID 3800 Auto Totaling Time Clock

PYRAMID-3800-Auto-Totaling-Time-Clock-PRODUCT

PRODUCT OVERVIEW

Thank you for choosing a 3800 Auto Totaling Time Clock! The 3800 features automatic employee time totaling for accurate, error-free payroll tracking. Total weekly, every 2 weeks or bi-monthly pay periods for up to 50 employees. Simple set-up, simple operation and simple ribbon changes make this time clock a favorite with small business! Please read through this User Guide for simple set-up and operation.

AUTO TOTALING TIME CLOCK: FEATURES

Employee Capacity 50
Card Alignment Top
Auto Totaling Yes
Pay Period Weekly, every 2 weeks, bi-monthly
Punch Rounding 0, 5, 10 or 15 minute intervals
Ribbon Ink Black
Bell Interface No
Wall Clock Interface No
Language Printing English
Display Time, Date and Day of Week, backlit LCD screen
Printing Format Date, Time (select AM/PM, military or true military)
Printing Dot matrix
Automatic Time Reset Short months, Leap Year and Daylight Saving Time USA
Battery Back-Up Safeguards data and SETTINGS for up to 30 days without power
Tamper-Proof Security lock protects against costly time theft
Warranty 1-Year manufacturer’s limited warranty

CONTENTS

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WHAT YOU WILL NEED

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WALL MOUNTING

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  1. Select a location convenient to employees clocking IN and OUT. Be sure power outlet is within 4 feet of mounting location.
  2. Use masking tape to hold mounting template (located on last page) on wall, making certain template is positioned so bottom of time clock is approximately 45 inches from floor.
  3. Drill holes using template as a guide.
  4. Remove template from wall and install #10 screws, leaving approximately 3/16 inch of screws exposed. For sheetrock walls, use plastic anchors.
  5. Hang time clock on wall, aligning keyholes on the rear with screw heads. Press downward on time clock until it lowers onto screws. Plug unit into AC wall outlet.
  6. It is recommended to remove the clock from bracket to complete programming set up which begins on.

PROGRAMMING

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Use the key to unlock and remove top/front cover.

BUTTONS

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DISPLAY/BUTTONS

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PROGRAMMING

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SET YEAR

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  1. The default SETTING is current year.
  2. In SET mode, press “+” or “-” to change current year.
  3. Press “ENTER” to confirm.
  4. The SET mode advances to “02”.
  5. Continue to next steps or slide the “SET” switch to the left to exit SETTING mode.

SET DATE 

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  1. In SET mode, press “+” or “-” to advance to current month.
  2. Press “ENTER” to confirm.
  3. In SET mode, press “+” or “-” to advance to current date.
  4. Press “ENTER” to confirm.
  5. The SET mode advances to “03”.
  6. Continue to next steps or slide the “SET” switch to the left to exit SET mode.

SET PRINT & DISPLAY TIME FORMAT

This function sets the time clock to display and print time in either AM/PM (12 hour) or Military time (24 hour).

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  1. In SET mode, press “+” or “-” to select “12” for AM/PM or “24” for Military time.
  2. Press enter to confirm.
  3. The SET mode advances to “04”.
  4. Continue to next steps or slide the “SET” switch to the left to exit SET mode.

SET TIME

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  1. In SET mode, press “+” or “-” to advance or subtract hour.
  2. Press “ENTER” to confirm.
  3. In SET mode, press “+” or “-” to advance or subtract minute.
  4. Press “ENTER” to confirm.
  5. The SET mode advances to “05”.
  6. Continue to next steps or slide the “SET” switch to the left to exit SET mode.

SET MINUTE PRINT FORMAT

This function sets how the minutes will print on the time card.

  1. In SET mode, press “+” or “-” to select desired printing mode. 60-standard minutes (60 minute format) 100-minutes in hundredths (ie. 12:45 will print as 12:75)
  2. Press “ENTER” to confirm.
  3. The SET mode advances to “06”.
  4. Continue to next steps or slide the “SET” switch to the left to exit SET mode.

SET DAYLIGHT SAVING TIME

This feature sets the time clock to automatically adjust the time for USA Daylight Saving Time.

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  1. In SET mode, press “+” or “-” to select desired Daylight Saving Time mode. 01-Automatic DST, 00-No DST
  2. Press “ENTER” to confirm.
  3. The SET mode advances to “07”.
  4. Continue to next steps or slide the “SET” switch to the left to exit SET mode.

SET THE PAY PERIOD

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  1. In SET mode, press “+” or “-” to select the desired pay period. 01-weekly, 02-every 2 weeks, 03-bi-monthly.
  2. Press “ENTER” to confirm.
  3. The SET mode advances to “08”.
  4. Continue to next steps or slide the “SET” switch to the left to exit SET mode.

SET PAY PERIOD START DATE

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  1. This function sets the day on which the pay period will start. If weekly pay period, select the day on which the pay period will start.In SET mode, press “+” or “-” to select day. 00-Sunday, 01-Monday, 02-Tuesday, 03-Wednesday, 04-Thursday, 05-Friday, 06-Saturday.
  2. Press “ENTER” to confirm.
  3. The SET mode advances to “09”.
  4. Continue to next steps or slide the “SET” switch to the left to exit SET mode.

If every 2 weeks pay period, select the month and date on which the first pay period will start.

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  1. In SET mode, press “+” or “-” to select the month.
  2. Press “ENTER” to confirm.
  3. In SET mode, press “+” or “-” to select the date.
  4. Press “ENTER” to confirm.
  5. The SET mode advances to “09”.
  6. Continue to next steps or slide the “SET” switch to the left to exit SET mode.

If bi-monthly pay period, the time clock will automatically reset on the 1st and 16th of each month.

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SET DAY LINE CHANGE TIME (Pay period reset time)

This function allows you to set the time of the day the time clock will advance to the next day/row on the time card (default SET 12am). For example, if your company has a shift beginning at 8am, it is recommended to set the row advance time for 6am to ensure employees punching in will have all in/out punches in the same row on the time card.PYRAMID-3800-Auto-Totaling-Time-Clock-19

  1. In SET mode, press “+” or “-” to advance or subtract hour.
  2. Press “ENTER” to confirm.
  3. In SET mode, press “+” or “-” to advance or subtract minute.
  4. Press “ENTER” to confirm.
  5. The SET mode advances to “10”.
  6. Continue to next steps or slide the “SET” switch to the left to exit SET mode.

SET PUNCH ROUNDING

This function sets the punch rounding rules. Rounding rules are used on all punches, however the clock will punch the actual time and ONLY the cumulative time is rounded including the Daily OT if applicable.PYRAMID-3800-Auto-Totaling-Time-Clock-20

  • 00-No Rounding – calculates the In/Out totals and running total using the actual clock in/out times.
  • 01-5 Minute Rule – In/Out and running totals are rounded to nearest 5-minute mark. For example, if an employee punches in at 8:02, the punch is rounded to 8:00. If an employee punches in at 8:03, the punch is rounded up to 8:05.
  • 02-10 Minute Rule – In/Out and running totals are rounded to nearest 10 minute mark with a cutoff of 5 minutes. For example, if an employee punches in at 8:04 the punch is rounded down to 8:00, if an employee punches in at 8:05, the punch is rounded up to 8:10.
  • 03-15 Minute Rule – In/Out and running totals are rounded to nearest 15-minute mark. For example if an employee punches in at 8:05, the punch is rounded down to 8:00. If an employee punches in at 8:08, the punch is rounded up to 8:15.
  1. In SET mode, press “+” or “-” to select the desired punch rounding rules.
  2. Press “ENTER” to confirm.
  3. The SET mode advances to “11”.
  4. Continue to next steps or slide the “SET” switch to the left to exit SET mode.

SET DAILY OVERTIME (OT start line)

This function enables you to choose the number of hours that take place before the daily time is considered overtime. The default SET is 08:00.PYRAMID-3800-Auto-Totaling-Time-Clock-21

  1. In SET mode, press “+” or “-” to select the hour.
  2. Press “ENTER” to confirm.
  3. In SET mode, press “+” or “-” to select the minutes.
  4. Press “ENTER” to confirm.
  5. The SET advances to “12”.
  6. Continue to next steps or slide the “SET” switch to the left to exit SET mode.

SET MAXIMUM NUMBER OF HOURS ALLOWED BETWEEN IN/OUT PUNCHES 

This feature sets the number of hours allowed between punches to guard against employees who forget to punch out. For example, if 13 hours is selected, an employee punches in, forgets to punch out, the clock prints the next line as an “In punch” if more than 13 hours have elapsed. The time card will show the “In” punch followed below by a space where the “Out” punch would have been located and then followed by the correct “In” punch. Hours can be set from 00-99. The default is set at 13 hours.PYRAMID-3800-Auto-Totaling-Time-Clock-22

  1. In SET mode, press “+” or “-” to select the hour.
  2. Press “ENTER” to confirm.
  3. Slide “SET” switch to the left to exit SET mode.

CHANGING A SET MODE 

  1. Slide the “SET” switch to right.
  2. In SET mode, press “ENTER” to select the SET mode to be changed.
  3. Follow the instructions for the selected feature.
  4. Slide the “SET” switch to the left when complete.

UP/DOWN PRINTING POSITION ADJUSTMENT

This function adjusts the printing position up or down on the time card. The default is set at 05.

  1. In SET mode, advance to mode 13.
  2. Press “+” or “-” to select from 00 (down) to 09 (up).
  3. Press “ENTER” to confirm.
  4. The SET advances to “14”.
  5. Continue to next steps or slide the “SET” switch to the left to exit SET mode.

LEFT/RIGHT PRINTING POSITION ADJUSTMENT

This function adjusts the printing position left or right on the time card. The default is set at 05.

  1. In SET mode, advance to mode 14.
  2. Press “+” or “-” to select from 00 (left) to 09 (right).
  3. Press “ENTER” to confirm.
  4. Slide “SET” switch to the left to exit SET mode.

TIME CARDS

Use only time card 3800-10 by Pyramid. Using time cards other than Pyramid item 3800-10 voids the warranty.PYRAMID-3800-Auto-Totaling-Time-Clock-23

TIME CARD PRINT FORMATPYRAMID-3800-Auto-Totaling-Time-Clock-24

If time clock prints incomplete characters, the ribbon is not fully installed over print head. If time clock prints lines that become increasingly light, the cartridge is not fully snapped into the holder. Reinstall ribbon cartridge, following steps 1-11 (page 13) until a complete and consistent time card prints.

REPLACING RIBBON CARTRIDGE

For optimum performance, replace ribbon cartridge every 6 months.PYRAMID-3800-Auto-Totaling-Time-Clock-25

  1. Use only genuine Pyramid product part #43079 Replacement Ink Ribbon Cartridge.
  2. Unlock and remove the time clock cover.
  3. Prior to removing old ribbon, slide “SET” switch to the right. CAUTION: Do not attempt to change the ribbon when in operation mode, as this may result in injury.
  4. To remove old ribbon, pull two clips towards you and simultaneously lift ribbon cartridge, pull straight up using tab located on top of cartridge.
  5. Remove new ribbon cartridge from packaging and turn the manual ribbon advance knob clockwise to straighten ribbon.
  6. Holding tab install ribbon cartridge into print carriage, making certain to lower the ribbon in front of the ribbon guide first, then make certain retaining pins are within clips (see diagram).
  7. Gently push down cartridge until it snaps into carriage while turning the manual ribbon advance knob clockwise.
  8. Turn manual ribbon advance knob clockwise a few rotations to ensure ribbon is positioned correctly in front of print head.
  9. Slide “SET” switch to the left.
  10. Replace the cover and lock unit.
  11. Feed a time card through unit to test print quality

TROUBLESHOOTING

TIME CARD MISFEED
In the event the time card will not feed, re-feed the time card. If issue persists, please check list for possible causes:

TIME CARD MISFEED

POSSIBLE CAUSES ACTION
Time card inserted too hard into time clock Re-Feed Card
Time card held too long Re-Feed Card
Time card inserted into time clock on an angle Re-Feed Card
Time card is wet or damaged Use new time card
Time card inserted wrong (side A or B) for Every 2 weeks and Bi-monthly employee Refeed card using correct side

NO PRINTING

PROBABLE CAUSE ACTION
Over 50 employees/time card limit Do not exceed over 50 employees/time cards

IMPAIRED PRINTING

SYMPTOM PROBABLE CAUSE ACTION
Time card feeds with no printing Ribbon not installed properly Check that ribbon cartridge is properly installed. See page 13.
Punches print outside of column Print needs adjustment Follow Print Adjustment. (Mode 14) Instructions on page 11.

ACCESSORIES

3800 : ACCESSORIES

ITEM # DESCRIPTION
43079 Replacement Ink Ribbon Cartridge
3800-10 Time Cards (100pk)
3800K Replacement Keys (2)
400-10 10 Capacity Time Card Rack

MASTER RESET

Erases time clock’s memory and restores default factory SETs.PYRAMID-3800-Auto-Totaling-Time-Clock-26

  1. Unlock and remove time clock cover.
  2. Slide SET switch to right for SET mode.
  3. In SET mode press the 6th, 5th and 1st buttons at the same time.
  4. Re-program time clock.

DEFAULT SETSPYRAMID-3800-Auto-Totaling-Time-Clock-27

NOTE: Master Reset will not reset SETTINGS 01, 02 or 04. They will always keep the current SETTINGS unless you change them. All other SETTINGS will return to the default SETTINGS.

SPECIFICATIONS

3800 : SPECIFICATIONS

OPERATING CONDITIONS  
Temperature 0°C – 50°C, 32°F – 122°F
Humidity 10-95% RH, non condensing
 

POWER FAILURE

 
Battery Back-Up 30 Days, Data and Time
Battery Life 10 Years
CALENDAR Automatic Leap Year and Daylight Saving Time USA or No DST
CLOCK ACCURACY Less than 30 seconds/year
POWER 100-240 V AC, 50/60 Hz
CERTIFICATIONS UL and CUL, Power Supply
WEIGHT 3.05lbs
DIMENSIONS 71/4W” x 81/2”H x 41/2”D
MOUNTING Desktop or Wall

CONTACT US:
For more information, visit pyramidtimesystems.com or call customer care at 888.479.7264 during regular business hours: 8:30am-5pm EST, M-F.

LIMITED HARDWARE WARRANTY

  • Pyramid Time Systems warrants its equipment to the original user against defective material or workmanship for a period of 1-year from date of purchase. Proof of purchase and purchase date are required for warranty service on this product.
  • Pyramid Time Systems’ responsibility under this warranty is limited to the replacement of the defective part(s). Replacement is the sole discretion of Pyramid Time Systems.
  • For Return Shipments to Pyramid Time Systems, the product must be shipped in its original carton or equivalent. The return freight method and cost for warranteed product is the sole responsibility of the customer. Pyramid Time Systems will not assume any responsibility for loss or damage incurred in shipping.
  • Pyramid Time Systems reserves the right to determine whether parts failed because of defective material, workmanship or other causes.
  • Failure caused by accident, alteration, misuse or improper packaging of the returned unit is not covered by this warranty.
  • Any repair done by the customer without consent from Pyramid Time Systems will automatically void the warranty.
  • Users in countries other than Canada and USA should contact the Dealer from whom the unit was purchased.
  • The rights under this warranty are limited to the original user and may not be transferred to subsequent users.

MONEY BACK GUARANTEE 

Pyramid Time Systems offers a 30-day money back guarantee. If an RMA is issued for an unwanted product before 30 days, Pyramid Time Systems will refund the entire purchase price less shipping if purchased from Pyramid Time Systems. Pyramid Time Systems will assess a 15% restocking fee on any returns received between 31 and 60 days from the date of purchase. No returns will be accepted after 60 days. Pyramid Time Systems will not issue a call tag for pickup of products. Customers are responsible for shipping the product back including the cost of shipping. Pyramid Time Systems will assume the cost of groundshipping for the replacement product to the customer. Pyramid Time Systems will also assess a 15% fee if any item(s) are missing in an open box return. Shipping back to Pyramid Time Systems from a Pyramid Time Systems Partner is the responsibility of the Pyramid Time Systems Partner. No call tags will be issued. Items returned to Pyramid Time Systems without an RMA will not be credited

Documents / Resources

PYRAMID 3800 Auto Totaling Time Clock [pdf] User Guide
3800, Auto Totaling Time Clock, 3800 Auto Totaling Time Clock

References

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