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User Guide for PYRAMID models including: 3800, Auto Totaling Time Clock, 3800 Auto Totaling Time Clock
Pyramid Time Systems, 3800 Auto Totaling Time Clock, Small Business Bundle Includes 3800 time Clock, 50 time Cards, 1 Ink Ribbon & 2 Security Keys - Pyramid Time Systems
pyramidtimesystems.com Auto Totaling Time Clock User Guide PM 24 3800 PM 24 3800
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DocumentDocumentAuto Totaling Time Clock User Guide 3800 3800 PM 24 PM 24 pyramidtimesystems.com AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 Don't Forget: Register your product online: www.pyramidtimesystems.com/support/product-registration Copyright Information © 2021 Pyramid, LLC. All rights reserved. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for Pyramid are set forth in the express warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Pyramid shall not be liable for technical or editorial errors or omissions contained herein. AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 TABLE OF CONTENTS PRODUCT OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . 2 FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 CONTENTS 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . WALL MOUNTING . . . . . . . . . . . . . . . . . . . . . . . 4 PROGRAMMING . . . . . . . . . . . . . . . . . . . . . . . 5-11 TIME CARD & PRINT FORMAT . . . . . . . . . . . . . . . . . . 12 REPLACING RIBBON CARTRIDGE . . . . . . . . . . . . . . . . . 13 TROUBLESHOOTING & PRINT ADJUSTMENT . . . . . . . . . . . . 14 ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . 14 MASTER RESET . . . . . . . . . . . . . . . . . . . . . . . . . 15 CUSTOMER SUPPORT . . . . . . . . . . . . . . . . . . . . . . 16 SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . 16 MOUNTING TEMPLATE . . . . . . . . . . . . . . . . . . . . . 17 WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . 18 pyramidtimesystems.com TABLE OF CONTENTS 1 AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 PRODUCT OVERVIEW Thank you for choosing a 3800 Auto Totaling Time Clock! The 3800 features automatic employee time totaling for accurate, error-free payroll tracking. Total weekly, every 2 weeks or bi-monthly pay periods for up to 50 employees. Simple set-up, simple operation and simple ribbon changes make this time clock a favorite with small business! Please read through this User Guide for simple set-up and operation. AUTO TOTALING TIME CLOCK : FEATURES Employee Capacity Card Alignment Auto Totaling Pay Period Punch Rounding Ribbon Ink Bell Interface Wall Clock Interface Language Printing Display Printing Format Printing Automatic Time Reset Battery Back-Up Tamper-Proof Warranty 50 Top Yes Weekly, every 2 weeks, bi-monthly 0, 5, 10 or 15 minute intervals Black No No English Time, Date and Day of Week, backlit LCD screen Date, Time (select AM/PM, military or true military) Dot matrix Short months, Leap Year and Daylight Saving Time USA Safeguards data and SETTINGS for up to 30 days without power Security lock protects against costly time theft 1-Year manufacturer's limited warranty 2 PRODUCT OVERVIEW & FEATURES 888.479.7264 AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 CONTENTS 3800 PM 24 3800 Auto Totaling Time Clock Auto Aligning Time Clock User Guide 3800 3800 PM PM 24 24 PM 24 pyramidtimesystems.com pyramidtimesystems.com 3800 User Guide 50 Time Cards Mounting Template (see page 17) WHAT YOU WILL NEED Power Adapter Security Keys (2) Tape Measure Pencil Screw Driver Power Drill (Optional) #10 Screw (2) (2) Plastic Anchors KNOW YOUR SERIAL # IMPORTANT: Please write down serial # located on back of time clock before mounting. Write your serial # here: Model 3800 Auto Totaling Time Clock UL LISTED POWER SUPPLY INPUT: 12.5V 1.5A 45 Gracey Avenue Meriden, CT 06451 888.479.7264 www.pyramidtimesystems.com 000000000 Made in China L4981 pyramidtimesystems.com CONTENTS 3 AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 DESKTOP SET UP 1 Remove time clock from carton and place on a flat, level surface. 2 Plug unit into AC wall outlet. WALL MOUNTING 1 Select a location convenient to employees clocking IN and OUT. Be sure power outlet is within 4 feet of mounting location. 2 Use masking tape to hold mounting template (located on last page) on wall, making certain template is positioned so bottom of time clock is approximately 45 inches from floor. 3 Drill holes using template as a guide. 4 Remove template from wall and install #10 screws, leaving approximately 3/16 inch of screws exposed. For sheetrock walls, use plastic anchors. 5 Hang time clock on wall, aligning keyholes on the rear with screw heads. Press downward on time clock until it lowers onto screws. 6 Plug unit into AC wall outlet. 7 It is recommended to remove the clock from bracket to complete programming set up which begins on page 5. Model 3800 4 WALL MOUNTING 888.479.7264 AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 PROGRAMMING + Enter Back Set PM 24 Use the key to unlock and remove top/front cover. BUTTONS SET Button 1 (+) Button 2 (-) Activates SET Mode (right) or Operation Mode (left). Scroll Up Scroll Down Button 3 (Enter) Button 4 (Back) Button 6+5+1 Saves current or new setting and advances to next function. Previous SETTING Mode. Master reset. Reset time clock to factory default settings 123456 + Set Enter Back set switch DISPLAY/BUTTONS 01 Indicates active SET mode or function 2021 pyramidtimesystems.com PROGRAMMING 5 AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 PROGRAMMING To activate SET mode, slide the black "SET" switch to the right. + Set Enter Back 01-SET YEAR 1 The default SETTING is current year. 2 In SET mode, press "+" or "-" to change current year. 3 Press "ENTER" to confirm. 4 The SET mode advances to "02". 5 Continue to next steps or slide the "SET" switch to the left to exit SETTING mode. 020-S2E-TSEDATTEDATE 1 In SET mode, press "+" or "-" to advance to current month. 2 Press "ENTER" to confirm. 3 In SET mode, press "+" or "-" to advance to current date. 4 Press "ENTER" to confirm. 5 The SET mode advances to "03". 6 Continue to next steps or slide the "SET" switch to the left to exit SET mode. 6 PROGRAMMING 888.479.7264 AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 03-SET PRINT & DISPLAY TIME FORMAT This function sets the time clock to display and print time in either AM/PM (12 hour) or Military time (24 hour). 1 In SET mode, press "+" or "-" to select "12" for AM/PM or "24" for Military time. 2 Press enter to confirm. 3 The SET mode advances to "04". 4 Continue to next steps or slide the "SET" switch to the left to exit SET mode. 04-SET TIME 1 In SET mode, press "+" or "-" to advance or subtract hour. 2 Press "ENTER" to confirm. 3 In SET mode, press "+" or "-" to advance or subtract minute. 4 Press "ENTER" to confirm. 5 The SET mode advances to "05". 6 Continue to next steps or slide the "SET" switch to the left to exit SET mode. 05-SET MINUTE PRINT FORMAT This function sets how the minutes will print on the time card. 1 In SET mode, press "+" or "-" to select desired printing mode. 60-standard minutes (60 minute format) 100-minutes in hundredths (ie. 12:45 will print as 12:75) 2 Press "ENTER" to confirm. 3 The SET mode advances to "06". 4 Continue to next steps or slide the "SET" switch to the left to exit SET mode. 06-SET DAYLIGHT SAVING TIME This feature sets the time clock to automatically adjust the time for USA Daylight Saving Time. 1 In SET mode, press "+" or "-" to select desired Daylight Saving Time mode. 01-Automatic DST, 00-No DST. 2 Press "ENTER" to confirm. 3 The SET mode advances to "07". 4 Continue to next steps or slide the "SET" switch to the left to exit SET mode. pyramidtimesystems.com PROGRAMMING 7 AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 07-SET THE PAY PERIOD This function sets the desired pay period. 1 In SET mode, press "+" or "-" to select the desired pay period. 01-weekly, 02-every 2 weeks, 03-bi-monthly. 2 Press "ENTER" to confirm. 3 The SET mode advances to "08". 4 Continue to next steps or slide the "SET" switch to the left to exit SET mode. 08-SET PAY PERIOD START DATE This function sets the day on which the pay period will start. If weekly pay period, select the day on which the pay period will start. 1 In SET mode, press "+" or "-" to select day. 00-Sunday, 01-Monday, 02-Tuesday, 03-Wednesday, 04-Thursday, 05-Friday, 06-Saturday. 2 Press "ENTER" to confirm. 3 The SET mode advances to "09". 4 Continue to next steps or slide the "SET" switch to the left to exit SET mode. NOTE: Weekly pay allows both sides of the card to be used. One side for Week 1 and the other side for Week 2 If every 2 weeks pay period, select the month and date on which the first pay period will start. 1 In SET mode, press "+" or "-" to select the month. 2 Press "ENTER" to confirm. 3 In SET mode, press "+" or "-" to select the date. 4 Press "ENTER" to confirm. 5 The SET mode advances to "09". 6 Continue to next steps or slide the "SET" switch to the left to exit SET mode. If bi-monthly pay period, the time clock will automatically reset on the 1st and 16th of each month. 8 PROGRAMMING 888.479.7264 AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 09-SET DAY LINE CHANGE TIME (Pay period reset time) This function allows you to set the time of the day the time clock will advance to the next day/row on the time card (default SET 12am). For example, if your company has a shift beginning at 8am, it is recommended to set the row advance time for 6am to ensure employees punching in will have all in/out punches in the same row on the time card. 1 In SET mode, press "+" or "-" to advance or subtract hour. 2 Press "ENTER" to confirm. 3 In SET mode, press "+" or "-" to advance or subtract minute. 4 Press "ENTER" to confirm. 5 The SET mode advances to "10". 6 Continue to next steps or slide the "SET" switch to the left to exit SET mode. 10-SET PUNCH ROUNDING This function sets the punch rounding rules. Rounding rules are used on all punches, however the clock will punch the actual time and ONLY the cumulative time is rounded including the Daily OT if applicable. 00-No Rounding - calculates the In/Out totals and running total using the actual clock in/out times. 01-5 Minute Rule - In/Out and running totals are rounded to nearest 5-minute mark. For example, if an employee punches in at 8:02, the punch is rounded to 8:00. If an employee punches in at 8:03, the punch is rounded up to 8:05. 02-10 Minute Rule - In/Out and running totals are rounded to nearest 10 minute mark with a cutoff of 5 minutes. For example, if an employee punches in at 8:04 the punch is rounded down to 8:00, if an employee punches in at 8:05, the punch is rounded up to 8:10. 03-15 Minute Rule - In/Out and running totals are rounded to nearest 15-minute mark. For example if an employee punches in at 8:05, the punch is rounded down to 8:00. If an employee punches in at 8:08, the punch is rounded up to 8:15. 1 In SET mode, press "+" or "-" to select the desired punch rounding rules. 2 Press "ENTER" to confirm. 3 The SET mode advances to "11". 4 Continue to next steps or slide the "SET" switch to the left to exit SET mode. pyramidtimesystems.com PROGRAMMING 9 AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 11-SET DAILY OVERTIME (OT start line) This function enables you to choose the number of hours that take place before the daily time is considered overtime. The default SET is 08:00. 1 In SET mode, press "+" or "-" to select the hour. 2 Press "ENTER" to confirm. 3 In SET mode, press "+" or "-" to select the minutes. 4 Press "ENTER" to confirm. 5 The SET advances to "12". 6 Continue to next steps or slide the "SET" switch to the left to exit SET mode. 12-SET MAXIMUM NUMBER OF HOURS ALLOWED BETWEEN IN/OUT PUNCHES This feature sets the number of hours allowed between punches to guard against employees who forget to punch out. For example, if 13 hours is selected, an employee punches in, forgets to punch out, the clock prints the next line as an "In punch" if more than 13 hours have elapsed. The time card will show the "In" punch followed below by a space where the "Out" punch would have been located and then followed by the correct "In" punch. Hours can be set from 00-99. The default is set at 13 hours. 1 In SET mode, press "+" or "-" to select the hour. 2 Press "ENTER" to confirm. 3 Slide "SET" switch to the left to exit SET mode. CHCAHNAGINNGIANSGETA SET MODE 1 Slide the "SET" switch to right. 2 In SET mode, press "ENTER" to select the SET mode to be changed. 3 Follow the instructions for the selected feature. 4 Slide the "SET" switch to the left when complete. 10 PROGRAMMING 888.479.7264 AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 Advanced Features The following features are preset at the factory and should not need adjustment unless the printing needs adjustment. 13 - UP/DOWN PRINTING POSITION ADJUSTMENT This function adjusts the printing position up or down on the time card. The default is set at 05. 1 In SET mode, advance to mode 13. 2 Press "+" or "-" to select from 00 (down) to 09 (up). 3 Press "ENTER" to confirm. 4 The SET advances to "14". 5 Continue to next steps or slide the "SET" switch to the left to exit SET mode. 14 - LEFT/RIGHT PRINTING POSITION ADJUSTMENT This function adjusts the printing position left or right on the time card. The default is set at 05. 1 In SET mode, advance to mode 14. 2 Press "+" or "-" to select from 00 (left) to 09 (right). 3 Press "ENTER" to confirm. 4 Slide "SET" switch to the left to exit SET mode. pyramidtimesystems.com ADVANCED FEATURES 11 AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 TIME CARDS Use only time card 3800-10 by Pyramid. Using time cards other than Pyramid item 3800-10 voids the warranty. Time Card 3800-10 TIME CARD PRINT FORMAT DATE IN OUT DAILY CUMULATIVE DAILY OT 30 NOV 8:02A 12:00P 3:58 3:58 0:00 30 NOV 12:40p 4:31P 3:51 7:49 0:00 FRONT If time clock prints incomplete characters, the ribbon is not fully installed over print head. If time clock prints lines that become increasingly light, the cartridge is not fully snapped into the holder. Reinstall ribbon cartridge, following steps 1-11 (page 13) until a complete and consistent time card prints. For assistance, please contact customer support at 888.479.7264. 12 TIME CARD & PRINT FORMAT 888.479.7264 AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 REPLACING RIBBON CARTRIDGE For optimum performance, replace ribbon cartridge every 6 months. A D E C F A Ribbon Cartridge C Tab B E - Manual Advance Knob B Clips D Ribbon Guide F Retaining Pins 1 Use only genuine Pyramid product part #43079 Replacement Ink Ribbon Cartridge. 2 Unlock and remove the time clock cover. 3 Prior to removing old ribbon, slide "SET" switch to the right. CAUTION: Do not attempt to change the ribbon when in operation mode, as this may result in injury. 4 To remove old ribbon, pull two clips B towards you and simultaneously lift ribbon cartridge, pull straight up using tab C located on top of cartridge. 5 Remove new ribbon cartridge from packaging and turn the manual ribbon advance knob E clockwise to straighten ribbon. 6 Holding tab C install ribbon cartridge into print carriage, making certain to lower the ribbon in front of the ribbon guide D first, then make certain retaining pins F are within clips B (see diagram). 7 Gently push down cartridge until it snaps into carriage while turning the manual ribbon advance knob clockwise. 8 Turn manual ribbon advance knob clockwise a few rotations to ensure ribbon is positioned correctly in front of print head. 9 Slide "SET" switch to the left. 10 Replace the cover and lock unit. 11 Feed a time card through unit to test print quality. pyramidtimesystems.com REPLACING RIBBON CARTRIDGE 13 AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 TROUBLESHOOTING TIME CARD MISFEED In the event the time card will not feed, re-feed the time card. If issue persists, please check list for possible causes: TIME CARD MISFEED POSSIBLE CAUSES Time card inserted too hard into time clock Time card held too long Time card inserted into time clock on an angle Time card is wet or damaged Time card inserted wrong (side A or B) for Every 2 weeks and Bi-monthly employee ACTION Re-Feed Card Re-Feed Card Re-Feed Card Use new time card Refeed card using correct side NO PRINTING PROBABLE CAUSE Over 50 employees/time card limit ACTION Do not exceed over 50 employees/time cards IMPAIRED PRINTING SYMPTOM Time card feeds with no printing Punches print outside of column PROBABLE CAUSE Ribbon not installed properly Print needs adjustment ACTION Check that ribbon cartridge is properly installed. See page 13. Follow Print Adjustment. (Mode 14) Instructions on page 11. ACCESSORIES 3800 : ACCESSORIES ITEM # 43079 3800-10 3800K 400-10 DESCRIPTION Replacement Ink Ribbon Cartridge Time Cards (100pk) Replacement Keys (2) 10 Capacity Time Card Rack To order accessories visit pyramidtimesystems.com, call 888.479.7264. 14 TROUBLESHOOTING, PRINT ADJUST & MASTER RESET 888.479.7264 AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 MASTER RESET Erases time clock's memory and restores default factory SETs. 1 Unlock and remove time clock cover. 2 Slide SET switch to right for + - Set Enter Back SET mode. 3 In SET mode press the 6th, 5th and 1st buttons at the same time. 4 Re-program time clock. DEFAULT SETS MODE 01 02 03 04 05 06 07 08 09 10 11 12 13 14 FUNCTION Year Month and Date/Day Print and Display Time Format Time (HR,MIN) Minute Print Format Daylight Savings Time The Pay Period Pay Period Start Date Pay Period Reset Time Punch Rounding Daily Overtime/OT Start Line Max Number of Hrs Allowed Between In/Out Pumches Up/Down Printing Position Adjustment Left/RightPrinting Position Adjustment DEFAULT SET Current Current 12 (AM/PM) Current 60 (Hr = 60 min) 01 (DST USA) 01 (Weekly) 00 (Sunday) 12:00 (12AM) 00 (No Rounding) 08:00 (8 Hrs) 13 (13 Hrs) 05 (Middle) 05 (Middle) NOTE: Master Reset will not reset SETTINGS 01, 02 or 04. They will always keep the current SETTINGS unless you change them. All other SETTINGS will return to the default SETTINGS. pyramidtimesystems.com ACCESSORIES 15 AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 SPECIFICATIONS 3800 : SPECIFICATIONS OPERATING CONDITIONS Temperature Humidity POWER FAILURE Battery Back-Up Battery Life CALENDAR CLOCK ACCURACY POWER CERTIFICATIONS WEIGHT DIMENSIONS MOUNTING 0°C - 50°C, 32°F - 122°F 10-95% RH, non condensing 30 Days, Data and Time 10 Years Automatic Leap Year and Daylight Saving Time USA or No DST Less than 30 seconds/year 100-240 V AC, 50/60 Hz UL and CUL, Power Supply 3.05lbs 71/4W" x 81/2"H x 41/2"D Desktop or Wall CONTACT US: For more information, visit pyramidtimesystems.com or call customer care at 888.479.7264 during regular business hours: 8:30am-5pm EST, M-F. Copyright © 2021 Pyramid, LLC. All rights reserved. 16 SPECIFICATIONS I2283 888.479.7264 AUTO TOTALING T3IM8E0C0LOMCOKUINNSTTRINUCGTITOENMS PLATE Model 3800 Screw Guide Template Below Is Actual Size 4.5625" UP LEVEL LINE MARKER pyramidtimesystems.com MOUNTING TEMPLATE 17 AUTO TOTALING TIME CLOCK INSTRUCTIONS Model 3800 LIMITED HARDWARE WARRANTY Pyramid Time Systems warrants its equipment to original user against defec tive material or workmanship for a period of 1-year from date of purchase. Proof of purchase and purchase date are required for warranty service on this product. Pyramid Time Systems responsibility under this warranty is limited to replace ment of defective part(s). Replacement is the sole discretion of Pyramid Time Systems. For Return Shipments to Pyramid Time Systems, product must be shipped in its original carton or equivalent. The return freight method and cost for warranteed product is the sole responsibility of the customer. Pyramid Time Systems will not assume any responsibility for loss or damage incurred in shipping. Pyramid Time Systems reserves the right to determine whether parts failed because of defective material, workmanship or other causes. Failure caused by accident, alteration, misuse or improper packaging of returned unit is not covered by this warranty. Any repair done by the customer without the consent from Pyramid Time Systems will automatically void the warranty. Users in countries other than Canada and USA should contact the Dealer from whom the unit was purchased. The rights under this warranty are limited to the original user and may not be transferred to subsequent users. MONEY BACK GUARANTEE Pyramid Time Systems offers a 30-day money back guarantee. If an RMA is issued for an unwanted product before 30 days, Pyramid Time Systems will refund the entire purchase price less shipping if purchased from Pyramid Time Systems. Pyramid Time Systems will assess a 15% restocking fee on any returns received between 31 and 60 days from the date of purchase. No returns will be accepted after 60 days. Pyramid Time Systems will not issue a call tag for pickup of products. Customers are responsible for shipping the product back including the cost of shipping. Pyramid Time Systems will assume the cost of ground shipping for the replacement product to the customer. Pyramid Time Systems will also assess a 15% fee if any item(s) are missing in an open box return. Shipping back to Pyramid Time Systems from a Pyramid Time Systems Partner is the responsibility of the Pyramid Time Systems Partner. No call tags will be issued. Items returned to Pyramid Time Systems without an RMA will not be credited. Copyright © 2021 Pyramid, LLC. All rights reserved. 18 pyramidtimesystems.com I2283 Rev A WARRANTY