PHYN App

Product Information

Specifications:

• Product Name: Phyn Protect Smart Water Assistant + Shutoff
• Wi-Fi Compatibility: 2.4GHz network
• Mobile App: Available for Apple and Android devices

Product Usage Instructions

Installation:

1. Ensure your home has a 2.4GHz Wi-Fi network enabled.
2. Download the Phyn app from the provided links or scan the QR codes.
3. Create an account in the app.
4. Pair your Phyn Protect device to your Wi-Fi network following the on-screen instructions.

Step-by-Step Installation Process:

Step 1 – Check Your Home Wi-Fi:
Make sure your home has a 2.4GHz Wi-Fi network enabled. Contact your ISP or router manufacturer for assistance if needed.

Step 2 – Download the Phyn App:
Download the Phyn app from the provided links or scan the QR codes for Apple and Android devices.

Step 3 – Create an Account:
Open the Phyn app, sign up, enter your details, agree to terms, and create an account to proceed.

Step 4 – Pair Your Phyn Protect:
Select Phyn Protect in the app, follow the LED pattern, scan the QR code, connect to your Wi-Fi network, update firmware, and configure your home settings.

FAQs

• Q: What should I do if I encounter issues with pairing my Phyn Protect to my Wi-Fi network?
  A: If you face difficulties during pairing, ensure that your Wi-Fi network is compatible with a 2.4GHz frequency and follow the troubleshooting steps provided in the app or contact Phyn customer support for assistance.

The first step to protecting your home and monitoring your water is to install your Phyn Protect Smart Water Assistant + Shutoff to the water line supplying your property. Please follow the instructions found on the installation manual, included with the product, for an overview of proper installation.

MAIN STEPS

Getting Ready for Installation Day

1. Check Your Home Wi-Fi
2. Download the App
   Day of Installation
3. Create an Account
4. Pair your Phyn Protect
5. Configure your Home Information

INSTALLATION DAY NEXT STEPS

STEP 1 – CHECK YOUR HOME WI-FI
Phyn uses a standard 2.4GHz Wi-Fi network commonly used with many smart home devices. While many homes may already have a 2.4GHz enabbled, some homes may need to turn the setting on for this network. If you need assistance with configuring a 2.4GHz network please contact your ISP or router manufacturer.

• For addtional help about wi-fi networks, scan the QR code below, or check out: https://helpcen-ter.phyn.com/help/what-information-do-i-need-to-know-about-my-wi-fi-network-to-setup-the-phyn-device“
• Mesh networks can sometimes present unique issues because they broadcast one network name for both 2.4GHz and 5GHz networks. For help with compatible routers, scan the QR below or view the information at: https://helpcenter.phyn.com/help/is-the-phyn-plus-compatible-with-mesh-wi-fi-routers

STEP 2 – DOWNLOAD THE PHYN APP
Time to download the Phyn app. Please visiting the following links, or scan the QR codes below to download the app to your mobile device.

• Apple – https://apps.apple.com/us/app/phyn/id1338894928
• Android – https://play.google.com/store/apps/details?id=com.phyn

STEP 3 – CREATE AN ACCOUNT
Creating your account and connecting your Phyn Protect is simple and only takes a few minutes! Open the app and follow the on-screen instructions.

1. Open the Phyn App
2. Tap Sign Up
3. Enter your name, email, mobile number and password
4. Agree to Terms
5. Tap Create Account
6. Continue to Set Up Device

STEP 4 – PAIR YOUR PHYN PROTECT
After your account is created, we’re ready to connect it to the internet with a few taps.

1. Select Phyn Protect the list of devices
2. Continue and Check for LED Pattern
3. Find and Scan the QR code
4. Follow the next few screens to Enable and Choose your Wi-Fi network
5. Enter your Wi-Fi password and Connect
6. Wait for Phyn to join the Wi-Fi Network and update
7. Continue to Configure Your Home

STEP 5 – CONFIGURE YOUR HOME INFORMATION
The final step is configuring your home to provide an improved experience, as our AI learns your unique water usage patterns.

1. Tap Continue to start entering your home info
2. Enter the address of your Phyn Protect protected home
3. Add the total of every fixture downstream from the Phyn Protect
4. Input your Plumber info and provide a rating
5. (Optional) Connect to your smart home assistants
6. Setup is Completed!

DISCLAIMER
Phyn Smart Water monitoring solutions are engineered to deliver reliable and advanced leak detection across a wide range of scenarios, offering you peace of mind by alerting you to potential water issues early. Our solutions are designed to detect various types of water leaks within a property, leveraging state-of-the-art sensor and AI technology to provide unparalleled performance. However, while Phyn sets the industry standard for leak detection, no system today is perfect, and there may be instances where not every leak can be detected.

While Phyn is capable of identifying the vast majority of water events, there may be instances where not every leak can be detected.

Documents / Resources

PHYN PHYN App [pdf] User Guide PHYN, PHYN App, App

References

• User Manual