Managing user’s phone numbers

Assign a phone number, extension, and call forward unreachable number. Call forward unreachable allows you to receive calls in the event your Nextiva phone disconnects from the internet. 

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Assigning phone numbers

From the NextOS admin home page, select Users > Actions > Voice Setup or Voice Settings if the user is already set up with voice. Select Phone Number under Essential Settings on the left. 

Assign a phone number, extension, and call forward unreachable number. 

Add additional phone numbers or extensions by clicking Add Number

You can also choose a ringtone to help identify the number called based on a particular tone or pattern.

 

 

 

Assigning phone numbers

From the Nextiva voice admin dashboard, hover over Users > Manage Users. Hover over the user and click the pencil icon to the right > Phone Number.

Assign a phone number, extension, and call forward unreachable number. 

Add additional phone numbers or extensions by clicking Alternate number.

You can also choose a ringtone to help identify the number called based on a particular tone or pattern. 

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