Netgear C6900 Cable Modem WiFi Router Combo user manual

Netgear C6900 Cable Modem WiFi Router Combo


Modem Information DOCSIS 3.0 Dual Band 802.11-AC WiFi Modem 24×8 channel bonding To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required	Highest Service Level Ultimate 500

Modem Information

DOCSIS 3.0 Dual Band 802.11-AC WiFi Modem

24×8 channel bonding

To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required

Highest Service Level

Ultimate 500


Front View Click to enlarge.		After the cable modem successfully registers on the network, the Power, Upstream, Downstream, and Internet indicators illuminate continuously to indicate that the modem is online and fully operational. For more details, refer to the Modem Lights section.

Back View Click to enlarge.		The Netgear C6900 has the following ports available on the back of the modem. Ethernet LAN Ports – Provides internet access to a single device. Only one port is active at a time. Coaxial Cable Connector (Cable / Internet – Connect your coaxial cable line to this port.) Reset Button – Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your modem. Power Adapter Input – Connect the supplied power cord to this port.

MAC Address Click to enlarge.		MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
Power	Off	No power. Verify all cable connections and try resetting the modem.
	Green	None
	Red	The cable modem is too warm and might overheat. Disconnect the power adapter. Wait a couple of minutes to let the cable modem cool down. Make sure that the cable modem is placed in a vertical position. Make sure that the cable modem is placed in a location with good ventilation. Reconnect the power adapter.
Downstream	Blinking Amber	Scanning for downstream channel. Verify all cable connections and try resetting the modem.
	Solid Amber	None. Connection established on one channel.
	Blinking Green	Scanning for additional downstream channels.
	Solid Green	None. Operating on more than one channel.
	Off	Downstream channel inactive. Verify all cable connections and try resetting the modem.
Upstream	Off	Upstream channel inactive. Verify all cable connections and try resetting the modem.
	Blinking Amber	Scanning for upstream channel. Verify all cable connections and try resetting the modem.
	Blinking Green	Scanning for additional upstream channels.
	Solid Amber	None. Connection established on one channel.
	Solid Green	None. Operating on more than one channel.
Internet	Off	Modem offline. Verify all cable connections and try resetting the modem.
	Blinking Green	None. Scanning for configuration parameters. Verify all cable connections and try resetting the modem.
	Slow Blinking Amber and Green	The modem router reached the traffic meter limit. (For information about the traffic meter, see Monitor Internet Traffic on page 63 of the User Manual).
	Solid Green	None. Operational.
2.4 GHz	Off	2.4 GHz radio off.
2.4 GHz	Solid Green	None. 2.4 GHz radio on.
5 GHz	Off	5 GHz radio off.
5 GHz	Solid Green	None. 5 GHz radio on.
Ethernet	Off	A device is not connected to the Ethernet port on the back. Connect a device to the Ethernet port on the back.
	Blinking Green	None – An Ethernet port is transmitting or receiving data.
	Solid Green	None – A device is connected to the Ethernet port.
WiFi On/Off	Off	WiFi signal is off. Connect a device to the Ethernet port on the back.
WiFi On/Off	Solid Green	WiFi signal is on.
WPS	Off	WPS button has not been activated.
	Blinking Green	None. This button enables you to use WPS to join the WiFi network without typing the WiFi password. The WPS LED blinks during the process and then lights solid.
	Solid Green	None. WPS LED blinks to solid after button has been pushed.