Details

Modem Information

DOCSIS 3.0 Dual Band WiFi Modem

16×4 channel bonding

To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required

Highest Service Level

Preferred 150

Front View

Front View

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The Netgear C6300 is a DOCSIS 3.0 device. After the cable modem is successfully registered on the network, the Power, Receive, Send, and Online indicators illuminate continuously to indicate that the cable modem is online and fully operational.

Back View

Back View

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The Netgear C6300 has the following ports available on the back of the modem.
  • RESET – Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your WiFi modem. See Netgear’s support article for steps on how to reset your device to factory settings.
  • USB – Connects to the USB port on your computer.
  • LAN 1-4 (Gigabit Ethernet 1-4 also known as LAN 1-4) – Four 10/100/1000 auto-sensing RJ-45 ports. Connect devices on your LAN (Local Area Network) such as a computer, hub, or switch to these ports. Only one port is active at a time.
  • Coax / WAN – Connect your coaxial cable line to this port.
  • AC IN – Connect the supplied power cord to this port.
  • On/Off – Use this button to power the device on and off.

MAC Address

MAC label

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MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.

Gateway Light Status Problem
WPS
WPS light
Off No WiFi client associated with the cable modem via WPS – Enable WiFi.
Blinking Green None – The WPS button was pressed and now WPS is in discovery mode (LED blinks for up to 2 minutes).
Solid Green None – WPS configuration successful.
WiFi

WiFi light

Off WiFi card disabled – Enable WiFi by pressing and holding this button for two seconds.
Solid Green None – WiFi enabled.
Power
Power light
Off No power – Verify all cable connections and try resetting the modem.
Solid Green None.
Downstream

downstream light

Blinking Green Scanning for downstream channel – Verify all cable connections and try resetting the modem.
Solid Green None – Connection from the computer to the Internet established on one or more channels.
Upstream
upstream light
Off Upstream channel inactive – Verify all cable connections and try resetting the modem.
Blinking Green Scanning for upstream channel – Verify all cable connections and try resetting the modem.
Solid Green None – Connection from the Internet to the computer established on one or more channels.
Internet
Internet light
Off No connection – Verify all cable connections and try resetting the modem.
Solid Green None – WiFi modem operational.
Blinking None – WiFi modem receiving DHCP information.
2.4 GHz
2.4 Ghz Light
Solid Green None – WiFi enabled at the 2.4 GHz frequency.
Off WiFi radio disabled or not plugged in – To enable or disable the radio (2.4Ghz and 5 GHz), enable WiFi by pressing and holding the WiFi button for two seconds.
5 GHz
5 Ghz light
Solid Green None – WiFi enabled at the 5 GHz frequency.
Off WiFi radio disabled or not plugged in – To enable or disable the radio (2.4Ghz and 5 GHz), enable WiFi by pressing and holding the WiFi button for two seconds.
Ethernet

Ethernet light

Off A device is not connected to the Ethernet port on the back. Connect a device to the Ethernet port on the back.
Solid Green None – A device is connected to the Ethernet port on the back.
USB

USB light

Off A device is not connected to the USB port on the back. Connect a device to the USB port to back of the device.
Solid Green None – A device is connected to the USB port on the back.

 

Manufacturer Resources

For more detailed technical information on the C6300, use the resources below.

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