Munters logoInstallation and User Manual
Communicator
2.0 Plus Munters P N 116932 Communicator 2 0 Plus Communication SystemCommunicator 2.0 Plus
Communication System
P/N: 116932

P-N 116932 Communicator 2.0 Plus Communication System

Communicator 2.0 Plus

Installation and User Manual
Document Revision: 1.3, 03/2025
Software Ver: 4.7.4.19
This manual for use and maintenance is an integral part of the apparatus together with the attached technical documentation.
This document is destined for the user of the apparatus: it may not be reproduced in whole or in part, committed to computer memory as a file or delivered to third parties without the prior authorization of the assembler of the system.
Munters reserves the right to effect modifications to the apparatus in accordance with technical and legal developments.

© Munters AB, 2020

Introduction

1.1 Disclaimer
Munters reserves the right to make alterations to specifications, quantities, dimensions etc. for production or other reasons, subsequent to publication. The information contained herein has been prepared by qualified experts within Munters. While we believe the information is accurate and complete, we make no warranty or representation for any particular purposes. The information is offered in good faith and with the understanding that any use of the units or accessories in breach of the directions and warnings in this document is at the sole discretion and risk of the user.

1.2 Introduction
Congratulations on your excellent choice of purchasing a Communicator 2.0 Plus!
In order to realize the full benefit from this product it is important that it is installed, commissioned and operated correctly. Before installation or using the unit, this manual should be studied carefully. It is also recommended that it is kept safely for future reference. The manual is intended as a reference for installation, commissioning and dayto-day operation of Munters equipment.

1.3 Notes
Date of release: October 2018
Munters cannot guarantee to inform users about the changes or to distribute new manuals to them.
All rights reserved. No part of this manual may be reproduced in any manner whatsoever without the expressed written permission of Munters. The contents of this manual are subject to change without notice.

Introduction to the Communicator 2.0 Plus

Munters P N 116932 Communicator 2 0 Plus Communication System - Block DiagramFigure 1: Block Diagram

Communicator 2.0 Plus provides complete access to your Munters controllers, including monitoring and control capabilities, from any device, anywhere, along with alarms and events sent directly to your mobile device, PC, or tablet. From one computer, tablet, or smartphone, you can manage an entire network.

  • Web and Cloud-based access to controllers
    o Multiple, simultaneous users have network access
  • Multiple communication pathways:
    o Built-in internet and telephone connectivity
    o Cellular modem enables wireless communication
  • Plug ins:
    o Cell modem according to the user’s region (3G Worldwide, 4G US, 4G Worldwide)
    o Line modem

NOTE: Voice functions require a line modem.

  • Supports Munters’ Web Application and Smart Phone Application
  • Push notifications
  • Access rights management
  • Programmable alarms
    o Text messages sent in a variety of languages
    o Alarms and data in real time
  • Test functions ensure the Communicator 2.0 Plus works as required

Hardware Installation

This document details how to install Munters’ Communicator 2.0 Plus unit. Installation can include the following:

  • Precautions
  • Communicator 2.0 Plus Ports
  • Interior
  • Mounting the Communicator 2.0 Plus
  • Grounding
  • Connecting the Communicator 2.0 Plus to the Internet
  • Connecting the Communicator 2.0 Plus to a Phone Line
  • Attaching the Antenna
  • Connecting the Communicator 2.0 Plus to a Peripheral Device
  • Connecting the Communicator 2.0 Plus to a Controller or RLINK One
  • Enabling SMS Messages
  • Testing the Battery
  • Product Symbols

NOTE: After installing the unit, check the LEDs (page 70) to make sure that everything is working as required.

3.1 Precautions
Observe the following precautions when using your unit.

  • Keep the Communicator 2.0 Plus as far as possible from heavy contactor boxes and other sources of electrical interference.
  • Do not connect communication wire shields, which go from one house to another at both ends. Connect them at one end only. Connection at both ends can cause ground loop currents to flow, which reduces reliability.
  • The COM connection for communications is not the shield wire. The COM, RX and TX wires must connect to each other at all controllers.

3.2 Communicator 2.0 Plus Ports

Munters P N 116932 Communicator 2 0 Plus Communication System - External PortsFigure 2: External Ports

Table 1: Ports Description

Number Description Number Description
1 Antenna mounting port (refer to Attaching the Antenna, page 12 8 25-pin connector (External box) (refer to Connecting the Communicator 2.0 Plus to a Controller or RLINK One, page 14)
2 SIM card (internal cell modem) (refer to Enabling SMS Messages, page 19) 9 12 VDC
3 DP port (computer screen) (refer to Connecting the Communicator 2.0 Plus to a Peripheral Device, page 13) 10 Audio out (external speaker)
4 USB ports (mouse, KBD) (refer to Connecting the Communicator 2.0 Plus to a Peripheral Device, page 13) 11 Internet line port (refer to Connecting the Communicator 2.0 Plus to the Internet, page 12)
5 LAN ports 12 Phone line port (refer to Connecting the Communicator 2.0 Plus to a Phone Line, 12)
6 Grounding (refer to Grounding, page 11) 13 Power cord
7 Battery disconnection switch

3.3 Interior

Munters P N 116932 Communicator 2 0 Plus Communication System - Communicator 2.0 Plus ComponentsFigure 3: Communicator 2.0 Plus Components

NOTE: If required, legacy Communicator 2.0 boards can be replaced with the Communicator 2.0 Plus boards.

Table 2: Component Description

Number Description Notes
1 Power Supply
2 Battery (refer to Appendix A: Changing the Battery, page 76)
3 LED Board
4 Line Modem Card This card is under the LED board
5 Not used
6.1 Communication Card, RS485 OR
6.2 Communication Card, RS232
7 Board
8 Cell Modem
9 SSD Card
10 Main CPU

3.4 Mounting the Communicator 2.0 Plus

Munters P N 116932 Communicator 2 0 Plus Communication System - DimensionsFigure 4: Dimensions (mm)

  • Mount the unit using the four supplied screws.

Munters P N 116932 Communicator 2 0 Plus Communication System - MountingFigure 5: Mounting

3.5 Grounding

  • Connect the ground cable to the dedicated ground terminal.

Munters P N 116932 Communicator 2 0 Plus Communication System - Grounding SchematicFigure 6: Grounding Schematic

CAUTION
The Communicator 2.0 Plus must be grounded at all times!

3.6 Connecting the Communicator 2.0 Plus to the Internet

  • Connect the Communicator 2.0 Plus to your Internet connection.

Munters P N 116932 Communicator 2 0 Plus Communication System - Internet ConnectionFigure 7: Internet Connection

3.7 Connecting the Communicator 2.0 Plus to a Phone Line

Munters P N 116932 Communicator 2 0 Plus Communication System - Phone Line ConnectionFigure 8: Phone Line Connection

NOTE: The telephone line-modem output connection wiring must provide double insulation. Use minimum 26 AWG wiring or larger for telephone line connection.

3.8 Attaching the Antenna

Munters P N 116932 Communicator 2 0 Plus Communication System - Antenna AttachmentFigure 9: Antenna Attachment

If the Communicator 2.0 Plus comes with a cell modem, attach the antenna.

3.9 Connecting the Communicator 2.0 Plus to a Peripheral Device
Connect a screen (via the DP port) and keyboard/mouse to the Communicator 2.0 Plus (via the four USB ports). You’ll need to connect the Communicator 2.0 Plus to these devices for the Activation.

  • Communicator 2.0 Plus does not feature an HDMI port.
    o If your screen features a DP port, use a standard DP cable to connect the devices.
    o If your screen features an HDMI port only, use an ACTIVE DisplayPort to HDMI Adapter to connect the Communicator 2.0 Plus to the screen (Figure 10).

Munters P N 116932 Communicator 2 0 Plus Communication System - Connection to PeripheralsFigure 10: Connection to Peripherals (HDMI to DP port)

NOTE: When you activate the Communicator 2.0 Plus, it is possible that the activation screen will appear in part of the computer screen only. If that happens, restart the Communicator 2.0 Plus.

3.10 Connecting the Communicator 2.0 Plus to a Controller or RLINK One
The only step in installing a Communicator 2.0 Plus that requires wiring is connecting the Communicator 2.0 Plus to the controllers or to the RLINK One RF Communication Unit.

Munters P N 116932 Communicator 2 0 Plus Communication System - Controller Block DiagramFigure 11: Communicator 2.0 Plus – Junction Box – Controller Block Diagram

  • Plug the 25-plug connector into Communicator External Box cable.

Munters P N 116932 Communicator 2 0 Plus Communication System - Communicator 2.0 Plus CableFigure 12: External Box – Communicator 2.0 Plus Cable

  • Controller
  • RLINK One Connection
  • Wiring Topology
  • Termination
  • Connecting the T-Box to External Devices

CAUTION You can connect an RLINK One and a controller to the same Junction Box, using the same ports shown in the following diagram. Do not wire the Junction Box or controller to the Junction Box’s upper communication ports.

3.10.1 CONTROLLER TO JUNCTION BOX WIRING

Munters P N 116932 Communicator 2 0 Plus Communication System - Controller Isolated RS-232 ConnectionFigure 13: External Box – Controller Isolated RS-232 Connection

  • Connect the wiring as follows:
    o COM to COM
    o The Communicator 2.0 Plus TX port is connected to Controller’s RX port.
    o The Communicator 2.0 Plus RX port is connected to Controller’s TX port.
  • The cable between the Communicator 2.0 Plus and the controller should be a 3 Wire Shielded Cable (22 AWG minimum).
  • Connect the cable shield wire to the controller ground strip.

CAUTION Connect one end of the cable’s shield only (the other end must be open).
Each controller should be chain connected to the same wire, resulting in a long ground cable without ground loop.

Munters P N 116932 Communicator 2 0 Plus Communication System - Controller RS-485 ConnectionFigure 14: External Box – Controller RS-485 Connection

  • The cable between the external connection box and the controllers should be a 3wire twisted shielded cable (22 or 24 AWG).
  • Connect the wiring as follows:
    o COM to COM
    o Communicator 2.0 Plus A port is connected to Controller’s A port.
    o The Communicator 2.0 Plus B port is connected to Controller’s B port.
  • The final controller in any chain or branch may require a 120-ohm terminator. Refer to Termination, page 19.
  • Connect the cable shield wire to the controller ground strip.

CAUTION Connect one end of the cable’s shield only (the other end must be open)..
Each controller should be chain connected to the same wire, resulting in a long ground cable without ground loop.

3.10.2 RLINK ONE CONNECTION

  • Wire the Communicator External Box to the RLINK One as shown in the following diagram.

Munters P N 116932 Communicator 2 0 Plus Communication System - RLINK One Isolated RS-485 ConnectionFigure 15: External Box – RLINK One Isolated RS-485 Connection

NOTE: RLINK One supports RS-485 infrastructure only.

  • The cable between the external connection box and the controllers should be a 3wire twisted shielded cable (22 or 24 AWG).
  • Connect the wiring as follows:
    o COM to COM
    o Communicator 2.0 Plus A port is connected to Controller’s A port.
    o The Communicator 2.0 Plus B port is connected to Controller’s B port.
  • The final controller in any chain or branch requires a 120-ohm terminator. Refer to Termination, page 22.
  • Connect the cable shield wire to the controller ground strip.

3.10.3 WIRING TOPOLOGY
When connecting the Communicator 2.0 Plus to controllers via an RS-485 infrastructure, use one of the following allowed topologies to ensure signal integrity.

Munters P N 116932 Communicator 2 0 Plus Communication System - WIRING TOPOLOGY

NOTE: When using RS-232, there is no restriction on the distance between the T-Junction and the controller.

3.10.4 TERMINATION
Termination, installing 120 ohm termination resistors at the beginning and end units of each chain of Communicator 2.0 Plus and controllers, ensures reliable communication in RS-485 infrastructures. The following illustrations show where to install the resistors.
Depending on the topology, install the resistors in the T-box, the terminal controller, or the Munters Repeater.
Termination is recommended when the distance between the Junction Box and the final controller is more than 50 meters/165 feet. Munters Junction Box is supplied with a jumper and a 120 ohm resistor that can be installed in those installations (the jumper is placed in the Junction Box (see Figure 24, page 21), the resistor is installed in the controller).
Termination may not be required in shorter installations.

  • Termination Topologies
  • Termination Wiring

3.10.4.1 Termination Topologies

Munters P N 116932 Communicator 2 0 Plus Communication System - Communicator 2.0 PlusFigure 19: Topology 1: Communicator 2.0 Plus/House Termination Munters P N 116932 Communicator 2 0 Plus Communication System - House TerminationFigure 20: Topology 2: House Termination

The following two topologies require Munters RS-485 Repeaters.
CAUTION Install the repeater within one meter of the Communicator 2.0 Plus T-Box

Munters P N 116932 Communicator 2 0 Plus Communication System - House and Repeater TerminationFigure 21: House and Repeater Termination Munters P N 116932 Communicator 2 0 Plus Communication System - House and Multiple Repeaters TerminationFigure 22: House and Multiple Repeaters Termination Munters P N 116932 Communicator 2 0 Plus Communication System - RLink One and House TerminationFigure 23: RLink One and House Termination

NOTE: When using an RLINK One Wireless Communication unit, refer to the RLINK One Manual, which provides detailed information on RLINK termination.

3.10.4.2 Termination Wiring

  • Communicator 2.0 Plus: Install the termination resistor in the T-Box.

Munters P N 116932 Communicator 2 0 Plus Communication System - T-Box TerminationFigure 24: T-Box Termination

  • Repeaters: Move the S2 dipswitch on the Output card to ON.

Munters P N 116932 Communicator 2 0 Plus Communication System - Repeater TerminationFigure 25: Repeater Termination

3.10.5 CONNECTING THE T-BOX TO EXTERNAL DEVICES
If required, connect the T-Box to external devices and an ELS system (Figure 27).

  1. Plug the 25-plug connector into the T-Box.Munters P N 116932 Communicator 2 0 Plus Communication System - Communicator 2.0 Plus ConnectionFigure 26: T-Box – Communicator 2.0 Plus Connection
  2. Wire the devices as shown in Figure 27.Munters P N 116932 Communicator 2 0 Plus Communication System - T-Box Wiring Diagram to ELSFigure 27: T-Box Wiring Diagram to ELS

3.11 Enabling SMS Messages

  • Sending SMS messages requires a Communicator 2.0 Plus having an internal modem (supplied by Munters if ordered). This modem will support your cellular infrastructure and region (4G US, 4G ROW, 3G)
  • Insert a 3G or 4G standard SIM card as indicated:

Munters P N 116932 Communicator 2 0 Plus Communication System - SMS PortFigure 28: SMS Port

3.12 Testing the Battery
CAUTION Munters highly recommends testing the battery immediately after completing the installation!

  1. Ensure that the battery is charged (Green LED should be on continuously). If the LED blinks, wait.
  2. Disconnect the AC power. Power LED turn red.
  3. You should receive an alarm according to the contact list settings.
  4. After receiving the alarm message, reapply power.

3.13 Product Symbols
The following labels appear on your controller:
AVTech BATR3CWWW Battery Light - Icon 1 : Caution! Hazardous voltage
AVTech BATR3CWWW Battery Light - Icon : Caution: Refer to the manual
Earth : Main Protective Earthing Terminal

CAUTION IF THE UNIT IS USED IN A MANNER NOT SPECIFIED BY THE MANUFACTURER, THE PROTECTION PROVIDED BY THE EQUIPMENT MAY BE IMPAIRED.

Specifications

  • Communicator 2.0 Plus
  • T-Box

4.1 Communicator 2.0 Plus

Power Supply
Mains Input Power 100 – 240 VAC, 50/60 Hz
Maximum Power Consumption 1.8A
Main Fuses
Main Fuse 230/115 VAC F1: 250 VAC/3 A
Battery Fuse F2: 1.85 A
Switching Power Supply F3: 1.1 A
Connection Box Peripherals
8 Digital Inputs Dry Contact, 5V / 2 mA
Relays Outputs
N.C/N.O. (OMI) Blue Small Low Power Relay 5 Amps, 250 VAC
Alarm Output
N.O and N.C (Double) (OMI) Pilot Duty 5 Amps, 250 VAC
Environmental Specifications
● Indoor use only
● Altitude: -400 m to 2000 m
● Relative Humidity: 20% – 70%
● Main supply voltage fluctuation up to 5%
● Overvoltage category II
Housing
Metal Box Dimensions (L x W x H) 416 x 266 x 60 mm
Ambient Climate
Operating Temperature Range 0° to +35° C / +32° to +95° F
Storage Temperature Range -10° to +50° C / +14° to +125° F
Certification
Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 1

4.2 T-Box

Power Supply
Junction Box Power Input 24 VDC, 30 mA
CAUTION Unit should be powered by Limited Energy Source per IEC 61010-1 or Limited Power Source per IEC 60950-1 or IEC 62368-1
Connection Box Peripherals
8 Digital Inputs Dry Contact, 5V /2 mAmp
Temperature Range
Operating Temperature Range 0° to +45° C / 32° to 113° F
Storage Temperature Range -10° to +70° C / 14° to 158° F
Environmental Specifications
● Indoor use only
● Altitude: -400 m to 2000 m
● Relative Humidity: 0 – 90%
● Main supply voltage fluctuation up to 5%
● Overvoltage category: OVCII
● Pollution degree: PD2
● Ingress Protection: IP50

Initial Sign In

  • Introduction to Controller Management
  • Activating the Account
  • Connecting the Communicator 2.0 Plus to RotemNet Web
  • Attaching the Farm to a Group

5.1 Introduction to Controller Management
When using the Communicator 2.0 Plus to connect to your farm(s), you must:

  • Connect (activate) the Communicator 2.0 Plus to a RotemNet Web account.
  • Create a group.
  • Define user rights.

A group is the virtual device used to manage your farms. Using the RotemNet Web application, the group manager defines each user’s permissions (which farms he can see and what functions he can carry out).

Munters P N 116932 Communicator 2 0 Plus Communication System - Group ExampleFigure 29: Group Example

As an example, an account manager has sent up two Groups and wants to add three different users to his account. Any combination is possible.

  • User 1 is assigned access rights to Farm 1.
  • User 2 is assigned access rights to Farm 2.
  • User 3 is assigned access rights to Farm 1 and Farm 2.
  • In addition, User 1 is also assigned access rights to Farm 3, which is in an entirely different group.

Munters P N 116932 Communicator 2 0 Plus Communication System - Assigning Farms to GroupsFigure 30: Assigning Farms to Groups

5.2 Activating the Account
NOTE: It is not required to physically connect the Communicator 2.0 Plus to controllers to activate the account. This step can be done at a later time.

  1. Install the unit and connect the Communicator 2.0 Plus to a computer screen and keyboard (Connecting the Communicator 2.0 Plus to a Peripheral Device, page 12).
  2. Apply power to the Communicator 2.0 Plus (the battery switch must be on).
    NOTE: If the battery is not turned on, an alarm sounds. The alarm stops immediately after the battery switch is turned on.
    The following screen appears:Munters P N 116932 Communicator 2 0 Plus Communication System - Farm Activation ScreenFigure 31: Farm Activation Screen
  3. Define the parameters:
    o Language: Chose the language from the drop-down list.
    o Give your farm a name.
    o Choose the farm type, Poultry or Pig.
    o Baud Rate and Com Port: If required, edit these settings.
  4. Under Number of Houses to be Scanned, select at least one house (required). You can name any house selected.Munters P N 116932 Communicator 2 0 Plus Communication System - Select HousesFigure 32: Select Houses
  5. At the bottom of the screen click Activate.
  6. The following screen appears:Munters P N 116932 Communicator 2 0 Plus Communication System - Farm Activation Screen 2Figure 33: Farm Activation Screen
    • At this point, you can use Communicator 2.0 Plus to configure your controllers locally. Click Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 2.
    • To enable web control, click Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 3. RotemNet Web scans the controllers.
    o If a house was checked in the above screen but is not connected to the Communicator 2, the scan fails.Munters P N 116932 Communicator 2 0 Plus Communication System - Scan FailureFigure 34: Scan Failure

5.3 Connecting the Communicator 2.0 Plus to RotemNet Web
NOTE: You must have set up your RotemNet Web account to initiate this process. If you do not have an account, refer to Creating a New Account.

  1. On the screen click Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 3. The following screen appears:Munters P N 116932 Communicator 2 0 Plus Communication System - User Login ScreenFigure 35: User Login Screen
  2. Sign Up or Login.

5.3.1 CREATING A NEWA CCOUNT

  1. Connect the Communicator 2.0 Plus to your LAN (i.e. your modem).
    NOTE: Users having a local account with no internet access, uncheck the Allow to Manage Farms From the Internet checkbox.Munters P N 116932 Communicator 2 0 Plus Communication System - Create a New UserFigure 36: Create a New User
  2. Under Create a new user, fill in the fields and click Create a user. The following screen appears.Munters P N 116932 Communicator 2 0 Plus Communication System - Farm TypeFigure 37: Farm Type
  3. Select the Account Type, Single or Multiple.
    • Name the account.
    • Click Next.
    The following screen appears.Munters P N 116932 Communicator 2 0 Plus Communication System - Farm DefinitionFigure 38: Farm Definition
  4. Type in the farm name and define the fields.
  5. Click Activate.
  6. In the following screen, click Start scan.Munters P N 116932 Communicator 2 0 Plus Communication System - Scan InitiationFigure 39: Scan Initiation
    After scanning the controllers, the web application appears:Munters P N 116932 Communicator 2 0 Plus Communication System - Scanned SystemFigure 40: Scanned System (example only)

5.3.2 LOGIN TO AN EXISTING ACCOUNT

  1. Connect the Communicator 2.0 Plus to your LAN (i.e. your modem). The Activation screen appears.Munters P N 116932 Communicator 2 0 Plus Communication System - Login screenFigure 41: Login screen
  2. Under Login to your account, fill in the fields and click Login.
  3. In the following screen, click Start scan.Munters P N 116932 Communicator 2 0 Plus Communication System - Scan Initiation 2Figure 42: Scan Initiation
    After scanning the controllers, the web application appears (Figure 40).

5.4 Attaching the Farm to a Group

  • No Existing Groups
  • Groups Exist

5.4.1 NO EXISTING GROUPS

  1. If there are no existing groups for this farm, the following screen appears:Munters P N 116932 Communicator 2 0 Plus Communication System - No Existing Group ScreenFigure 43: No Existing Group Screen
  2. Write the name of the farm group that you want to create and click Attach to Group.

5.4.2 GROUPS EXIST
If the farm is part of a group or if the owner has created groups do one of the following:

  • Check the radio box next to the group to which you want to attach your farm and click Attach to Group.Munters P N 116932 Communicator 2 0 Plus Communication System - Attach Farm to Group ScreenFigure 44: Attach Farm to Group Screen
  • To add an additional group, type in the Group Name and click Add a Group.Munters P N 116932 Communicator 2 0 Plus Communication System - Add a Group ScreenFigure 45: Add a Group Screen

RotemNet Web

The following sections describe how to use the RotemNet Web functions. All other functions are described in the Platinum Touch manual.

  • Sign In
  • My Farm Groups
  • Manage Groups
  • User Settings
  • RotemNet Farm Management
  • Software Upgrade
  • About Tab
  • Battery Status
  • Controllers Connectivity

6.1 Sign In
There are two ways to sign in:

  • Standard Login
  • Private Server

6.1.1 STANDARD LOGIN

  1. Go to RotemNetWeb.Com.Munters P N 116932 Communicator 2 0 Plus Communication System - Standard Sign InFigure 46: Standard Sign In
  2. From the drop-down list, select the region closest to you. Proper selection is required to ensure faster response time.Munters P N 116932 Communicator 2 0 Plus Communication System - Region SelectionFigure 47: Region Selection
  3. Enter the email address and password, and click Login.
    After signing in, the My Farm Groups screen appears:

6.1.2 PRIVATE SERVER
If your farm is connected to a private server system:

  1. Click Private from the Selected Region. The following screen appears.Munters P N 116932 Communicator 2 0 Plus Communication System - Private Server Sign InFigure 48: Private Server Sign In
  2. Enter the server information.
    NOTE: Dealers provide this information, if relevant.
    • After signing in, the My Farm Groups screen appears:

6.2 My Farm Groups
Click the My Farm Groups to access all groups to which you are participating in, in any capacity. You can reach this screen from the dropdown menu:

Munters P N 116932 Communicator 2 0 Plus Communication System - User Group AccessFigure 49: User Group Access

The screen shows:

  • the groups and their status (on-line/off-line).
  • How many controllers are in each farm (for example 8 controllers in Win.X64.TI)

Munters P N 116932 Communicator 2 0 Plus Communication System - My Farm Groups ScreenFigure 50: My Farm Groups Screen

The screen shows:

  • the groups and their status (on-line/off-line).
  • the number of active alarms in each active farm. For example, there are six alarms in Win.X64.T1. Click the icon to see each controller’s particular alarms.

Munters P N 116932 Communicator 2 0 Plus Communication System - Alarms in Each ControllerFigure 51: Alarms in Each Controller

  • To find a particular farm group, search for the name in the search bar.

Munters P N 116932 Communicator 2 0 Plus Communication System - Search FunctionFigure 52: Search Function

  • Farms can be displayed in a grid (Figure 53, click Munters P N 116932 Communicator 2 0 Plus Communication System - icon 1) or in a list (Figure 54, click Munters P N 116932 Communicator 2 0 Plus Communication System - icon 1).

Munters P N 116932 Communicator 2 0 Plus Communication System - Grid ViewFigure 53: Grid View Munters P N 116932 Communicator 2 0 Plus Communication System - List View 2Figure 54: List View

  • Click any icon to go to the group’s farms (refer to RotemNet Farm Management, page 45).
  • Click the settings icon Munters P N 116932 Communicator 2 0 Plus Communication System - icon 2 to view and manage the group’s users and farms.

6.2.1 DETAILS (OPTIONAL)
Fill in details about the group as required.

Munters P N 116932 Communicator 2 0 Plus Communication System - Details ScreenFigure 55: Details Screen

6.2.2 USERS
Click the Users tab to manage all group users.

  • Existing Users
  • New Users

6.2.2.1 Existing Users

Munters P N 116932 Communicator 2 0 Plus Communication System - Existing Users ScreenFigure 56: Existing Users Screen

  • On this screen, delete users or change the permissions of existing users.

6.2.2.2 New Users
New users who are not part of the system must first sign up before being invited. If the user has an existing email address in the RotemNet Web system, go to Inviting the New User.

6.2.2.2.1 Creating a New User

  1. Have the user go to rotemnetweb.com.Munters P N 116932 Communicator 2 0 Plus Communication System - Sign In ScreenFigure 57: Sign In Screen
  2. Click Sign Up Now.Munters P N 116932 Communicator 2 0 Plus Communication System - Sign Up ScreenFigure 58: Sign Up Screen
  3. Fill in the fields and click Sign Up.

6.2.2.2.2 Inviting the New User
Once the user has created an account, the administrator goes to the User screen.

Munters P N 116932 Communicator 2 0 Plus Communication System - User ScreenFigure 59: User Screen

  1. Click Add.
  2. In the Email field, enter the new user’s email address. This address must be registered. See the following sections for details on creating a user.
  3. Define the Access Type (permissions).
  4. Click Invite.
    The user will receive an email asking him/her to accept the invitation.

6.2.3 FARMS
The Farms screen lists the farms in this group.

Munters P N 116932 Communicator 2 0 Plus Communication System - List of Farms ScreenFigure 60: List of Farms Screen

6.3 Manage Groups
Manage Groups enables many of the same functions as the My Groups screen. In addition, you can create new groups from this page.

Munters P N 116932 Communicator 2 0 Plus Communication System - Manage Groups ScreenFigure 61: Manage Groups Screen

  1. To create a new group, click Add New Group. Fill in the fields.Munters P N 116932 Communicator 2 0 Plus Communication System - Add New Group screenFigure 62: Add New Group screen
  2. After creating the group, add farms to the group. Go to the Farm Settings screen.
    NOTE: Only a farm owner/administrator connected to a farm locally can attach the farm to a group.Munters P N 116932 Communicator 2 0 Plus Communication System - Farm Settings ScreenFigure 63: Farm Settings Screen
  3. Click Manage Groups and attach the farm to a group (refer to Groups Exist, page 33).

6.4 User Settings
This screen defines how information appears on the screen. In Farm Owner, select Munters P N 116932 Communicator 2 0 Plus Communication System - icon 3.
The following screen appears.

Munters P N 116932 Communicator 2 0 Plus Communication System - User Settings ScreenFigure 64: User Settings Screen

  • To edit, click Munters P N 116932 Communicator 2 0 Plus Communication System - icon 4. Fill in the following fields as required.
    o Display name: Name that appears on the User Setting screen.
    o User email address
    o Phone number
    o Language: Chose from the drop-down list
    o Unit types: Metric or English
    o Temp Units: Celsius or Fahrenheit
    o Pressure Units
    o Wind Speed Units
    o Disable or enable standby by mode (if the latter, define the amount of time that needs to pass before the mode is activated).
  • Click Munters P N 116932 Communicator 2 0 Plus Communication System - icon 5 to save any changes.

6.5 RotemNet Farm Management

  • Farm Summary and Comparison
  • Comparison Screen Apprearnce
  • RotemNet Screen Appearance
  • RotemNet Web Functionality

6.5.1 FARM SUMMARY AND COMPARISON
Click Comparison to view a summary of houses’ activity.

Munters P N 116932 Communicator 2 0 Plus Communication System - Comparison Houses ScreenFigure 65: Comparison Houses Screen

  • Version 4.7.2.X supports displaying the Total Water Per Hour.
  • Click on House to go to the controller functions.
  • Click on Munters P N 116932 Communicator 2 0 Plus Communication System - icon 6 to configure RotemNet Web functionality.
  • Click on Munters P N 116932 Communicator 2 0 Plus Communication System - icon 7 to configure the user definitions.
  • Click on Munters P N 116932 Communicator 2 0 Plus Communication System - icon 8 to view the battery status.
  • Click Munters P N 116932 Communicator 2 0 Plus Communication System - icon 9 on to view the connection to controllers.

6.5.2 COMPARISON SCREEN APPREARNCE
Version 4.7.2.X supports defining the background colors of the Status, Sensors, and Devices sections.
NOTE: Only administrators can perform this function.

  1. In the settings icon, click Customize.Munters P N 116932 Communicator 2 0 Plus Communication System - Customize FeatureFigure 66: Customize Feature
  2. For each section, select the background color.Munters P N 116932 Communicator 2 0 Plus Communication System - Comparison Settings ScreenFigure 67: Comparison Settings Screen
  3. The screen displays the background colors.Munters P N 116932 Communicator 2 0 Plus Communication System - Color Selection ScreenFigure 68: Color Selection Screen

6.5.3 ROTEMNET SCREEN APPEARANCE
The screen appearance depends on how the user connects to the Communicator 2.0 Plus, as a local user or via the internet. Users connected locally have access to additional functionality.

Munters P N 116932 Communicator 2 0 Plus Communication System - Local ConnectionFigure 69: Local Connection Munters P N 116932 Communicator 2 0 Plus Communication System - Web ConnectionFigure 70: Web Connection
Munters P N 116932 Communicator 2 0 Plus Communication System - Local Connection SettingsFigure 71: Local Connection Settings Munters P N 116932 Communicator 2 0 Plus Communication System - Web Connection SettingsFigure 72: Web Connection Settings
( administrator )

In addition, when connected via the web, the user has easy access to his/her groups (Refer to My Farm Groups, page 37).

Munters P N 116932 Communicator 2 0 Plus Communication System - User Group Access 2Figure 73: User Group Access

6.5.4 ROTEMNET WEB FUNCTIONALITY
The following section describes the RotemNet Web functions.

Munters P N 116932 Communicator 2 0 Plus Communication System - Settings and House Scan tabs

  • Farm Settings Tab
  • House Scan Tab

NOTE: Only the farm owner can view the Farm Settings and House Scan tabs.

6.5.4.1 Farm Settings Tab

  • Farm Settings
  • Push Notifications
  • Local Users
  • Data Collect
  • Activity Log
  • General Settings

NOTE: The “Local Users” tab appears only on the computer screen connected directly to the Communicator 2.0 Plus.

6.5.4.1.1 Farm Settings
Use this screen to define functions related to Communicator 2.0 Plus’s connection to your farm.

Munters P N 116932 Communicator 2 0 Plus Communication System - Farm Settings Screen 2Figure 74: Farm Settings Screen

  • Farm Name: This name appears on your screen.
  • Farm Type: Poultry or Pigs. Make sure that the definition matches the Communicator 2.0 Plus type!
  • (Version 4.7.4.19) Enable storing history data on local drive automatically:
    • When enabled, Communicator 2.0 stores history data automatically in the Communicator 2.0.
    • When this function is not enabled, data is stored on the controller only when the user views a history page. For example, sensor data is stored when the user views a sensor history screen.
  • Com Port Connection
    • Baud rate: This rate must be the same throughout the network. Munters recommends
      • using the default baud rate, 9600, for wired connections.
      • setting the baud rate at 19200 for RLINK One connections.
    • Com Port: Define the COM port. COM1 is the default.
  • Contact information (optional): Munters uses this information to contact users if there is a need, for example to inform you of an update. The information will not be distributed to any outside parties whatsoever.
  • Number of Houses to be Scanned: Scanning tests communication to the houses. If you wish to scan all houses or individual houses, click the relevant house number.
  • Click Rescan farm houses to complete the scan.
    • You can name the houses.
    • In units having the Communicator 2.0 Plus Pig Software, you can name individual rooms.
  • Date and Time/Time Zone: Enter the information.
  • Click Save Changes.
  • System Update: Refer to Software Upgrade.

6.5.4.1.2 Push Notifications
Communicator 2.0 Plus can send push notifications to multiple email addresses. These emails list any current alarms.

  • This function appears both for local and web access connections..

Munters P N 116932 Communicator 2 0 Plus Communication System - Push Notifications ScreenFigure 75: Push Notifications Screen

  • Enter an address, click Check, Add, and then Save.
    o The Communicator 2.0 Plus Push Notification system does not provide detailed alarm information. The system is indicative only. To receive realtime alarms along with the ability to configure and manage alarms, contact your dealer about an independent alarms system (for example the Communicator).
    o If a group of alarms are generated simultaneously (for example, Hi Temperature, CO2, and ammonia) only one email (listing all three alarms) is sent. If any of the issues that caused an alarm to be generated is resolved, a new email is sent out listing the current alarms. For example, if the temperature goes down, an email listing CO2 and ammonia alarms is sent).

6.5.4.1.3 Local Users

  • This function appears local access connections only.

Munters P N 116932 Communicator 2 0 Plus Communication System - Local Users ScreenFigure 76: Local Users Screen

This screen lists pre-assigned user names and passwords.

  • Each user name and password is the same. For example, User 1’s password is User 1. User 2’s password is User 2.
  • The Farm Owner can edit these names, passwords, and to whom they are assigned.

6.5.4.1.4 Data Collect
Refer to Appendix C: Data Collection, page 84.

  • This function appears both for local and web access connections.

6.5.4.1.5 Activity Log
This screen displays the history of events connected to the Communicator 2.0 Plus. Under Event, Sub Event, User, and Cmd ID you can select filters to narrow down the results.

  • This function appears both for local and web access connections.

Munters P N 116932 Communicator 2 0 Plus Communication System - Activity Log ScreenFigure 77: Activity Log Screen

Refer to Appendix B: Generating an Activity Log, page 78 for detailed information on this function.

6.5.4.1.6 General Settings
Refer to Appendix C: Data Collection, page 84.

  • This function appears in web access connections only.

6.5.4.2 House Scan Tab

  • This function appears in both local and web access connections.

The House Scan screen:

  • Shows the results of the house scan.
  • Show the controller type and version used in each house.

Munters P N 116932 Communicator 2 0 Plus Communication System - House Scan ScreenFigure 78: House Scan Screen

6.6 Software Upgrade
You can upgrade certain software programs from the Web application.

  • Platinum Touch software
  • Web application
  • Communicator 2.0 Plus software

NOTE: The Communicator 2.0 Plus can only be updated locally; it cannot be updated remotely. The System Update button does not appear in remote connections.
NOTE: You cannot upgrade product software! Upgrade your product software using the procedures given in the product manuals.
NOTE: If you are using a disk on key start here. If you are updating your Communicator 2.0 Plus via the web, go to step 4.

  1. Request the software upgrade from your dealer. You will be sent (via email, web transfer, etc.) a UPD file.
    a. Place the file on a disk on key/flash drive.
    b. Place the disk on key/flash drive into the Communicator 2.0 Plus’s USB port.
  2. In the web application, click the Farm Settings tab. The following screen appears.Munters P N 116932 Communicator 2 0 Plus Communication System - Farm Settings 2Figure 79: Farm Settings
  3. Click System Update. The following screen appears:Munters P N 116932 Communicator 2 0 Plus Communication System - Update Software Selection ScreenFigure 80: Update Software Selection Screen
  • Users updating online: Click Online Update and choose the required software version.
  • User updating using a flash drive: Click Update from a removable drive and choose the required software version.
    NOTE: If you did not place the disk on key in the USB port or if the disk does not contain a program, an error message appears.

Munters P N 116932 Communicator 2 0 Plus Communication System - Update Error ScreenFigure 81: Update Error Screen

6.7 About Tab
This screen displays the product and software version. Send this information to technical support in the even that you require assistance. The Support ID enables remote technical support from Munters or from your dealer.

Munters P N 116932 Communicator 2 0 Plus Communication System - AboutFigure 82: About

6.8 Battery Status

  • Click on the battery symbol Munters P N 116932 Communicator 2 0 Plus Communication System - icon 8 to view the Communicator 2.0 Plus’s battery status.

Munters P N 116932 Communicator 2 0 Plus Communication System - Battery Status ScreenFigure 83: Battery Status Screen

NOTE: An alarm is sent when the Battery switch is turned off.

6.9 Controllers Connectivity
Click on the hyperlink symbol Munters P N 116932 Communicator 2 0 Plus Communication System - icon 9 to view the status of the controller connectivity.

Munters P N 116932 Communicator 2 0 Plus Communication System - Inactive Connectivity ScreenFigure 84: Active/Inactive Connectivity Screen

  • Green houses: There is an active RS-232/485 connection.
  • Red houses: The RS-232/485 connection is down.

Alarms

This section describes how to configure the alarms. All other alarm functions are described in the controller manual.

  • Alarms can be only configured locally. Anyone viewing the Communicator 2.0 Plus screen via the web will not see Alarm System in the Settings icon.
  • The alarm settings defined in these screens are general definitions that apply to all alarms unless the alarm has a specific parameter that defines the setting. In that case, the alarm parameter will override the alarm setting defined here.
  • Extremely important: Set up a contact list after installing the unit. You must enter the 1st contact’s name and email address in order to activate Communicator 2.0 Plus.0’s alarm functionality! This contact, once entered, cannot be deleted, only edited.
  • Editing the Alarm Settings
  • Adding Contacts
  • Alarm and Events History
  • Digital Inputs
  • Disable Alarms
  • Testing the Communicator 2.0 Plus
  • Responding to Alarms

7.1 Editing the Alarm Settings

  1. Click the Settings icon and select Alarm System.Munters P N 116932 Communicator 2 0 Plus Communication System - screen appearsThe following screen appears.Munters P N 116932 Communicator 2 0 Plus Communication System - Alarm Settings ScreenFigure 85: Alarm Settings Screen
    The screen displays the current alarm settings along with Communicator 2.0 Plus parameter settings.
    Version 4.7.2.X: This version includes the following power management specifications: Charge Currency, Battery Voltage, Battery Percentage, and Phone Line Voltage. The last specification is critical for proper line modem functionality.
  2. To edit the Alarm Settings click Munters P N 116932 Communicator 2 0 Plus Communication System - icon 10.Munters P N 116932 Communicator 2 0 Plus Communication System - Edit Alarm Settings ScreenFigure 86: Edit Alarm Settings Screen
  3. Edit the following parameters:
    o Alarm Report Delay: To prevent you from being overloaded with insignificant alarms, you can define the amount of time an alarm condition must continue before an alarm is sent.
    o User Gap Time: Define the delay time (if any) between messages sent to the next person on the list (see the Priority setting).
    o Message Repeat Delay: Alarms must be acknowledged or messages are resent to the list. Define the amount of time in which acknowledgment must take place before resending messages.
    o Test Message Time: A test message can be sent daily to ensure that message transmission is operating properly. This parameter sets the time that this message is sent.Munters P N 116932 Communicator 2 0 Plus Communication System - Test Message Time ScreenFigure 87: Test Message Time Screen
    o Country of installation: Choose from the drop-down list.
    o Generator Ip Address (US customers only): Users having a backup generator connected to the Communicator 2.0 Plus can enter the generator’s IP address. Communicator 2.0 Plus will transmit any alarms from the generator.
    o Phone Line alarm: Enable sending an alarm if the phone line is disconnected.
    o Line-Out Volume: Define the call volume.
    NOTE: The above two parameters require telephony connectivity to be enabled.
    o Voice Speech Speed: Define the text-to-speech playback speed.
    o About: These read-only parameters provide data for service technicians.
  4. Click Save.

7.2 Adding Contacts

  1. Click the Settings icon, select Alarm System, and click the Alarm Contacts tab.
  2. Click Munters P N 116932 Communicator 2 0 Plus Communication System - icon 11. The following screen appears.Munters P N 116932 Communicator 2 0 Plus Communication System - Alarm Contacts ScreenFigure 88: Alarm Contacts Screen
  3. Fill in:
    • Contact name
    WARNING! There must be at least one contact name or the alarms will not function!
    • Priority: If there is more than one contact, you can define the order in which the contacts receive messages.
    • Voice Message Number/Text Message Number:
    o Add a number for an outside line if required.
    o Enter the exit code/country code/area code (if required) and the numbers.
    Enter numbers only; do not enter dashes, spaces, or any other character (including a plus (+) sign). For example, if the controller is in the US and the contact is in:
    ■ Harrisburg, Pennsylvania, dial: #1717XXXXXXX
    ■ London, England, dial: #0114420XXXXXXXX
    ■ # is the outside line number (if required)
    • Email address
    NOTE: To receive push notifications, use the email address used to activate each account.
    You can enter any email address but only the activation address enables push notifications.
    • Message Type: Mark the checkbox(es) next to message type(s) that this contact is to receive.
    o Call Before Texting: This parameter enables transmitting a telephone call immediately before a text message is sent (to help ensure that you are aware that alarm is about to be sent).
    • Language: Select the language from the drop-down list.
    • Availability:
    o Select the days on which messages are sent to the contact.
    o Define the hours in which messages are sent to the contact.
    • Permission:
    o Allow User to Reset Alarm: Select On/Off.
    o Pin code for incoming calls (optional): The Pin code provides a second level of security to the alarm system. The first level of security is the contact list; only these numbers can interact with the Communicator 2.0 Plus. If a pin code is added, only someone having the code can reset the alarms, even when calling from an authorized phone number.
  4. Click Save Munters P N 116932 Communicator 2 0 Plus Communication System - icon 5.
  5. Other functions
    o Active/Disabled: If you want to stop sending messages to a contact but do not want to delete the contact, select Disabled.
    o Delete a contact: Click Munters P N 116932 Communicator 2 0 Plus Communication System - icon 13

NOTE: Click on an existing contact name to edit the person’s settings

7.3 Alarm and Events History

  • Click Alarms History to view a view a list of alarms and information about each alarm.
  • Click Events Log to view a list of events connected to the Communicator 2.0 Plus.

Munters P N 116932 Communicator 2 0 Plus Communication System - Alarm History ScreenFigure 89: Alarm History Screen

7.4 Digital Inputs
Communicator 2.0 Plus supports an eight dry contact digital input card (found in the External Box) that can be programmed as normally open / normally closed input. These inputs can be connected to a wide variety of sensors such as generator operation, magnetic door or window, thermostat, etc.

Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 17 Wire the devices to the external box.

  1. Click the Settings icon, select Alarm System, and click the Digital Input tab.Munters P N 116932 Communicator 2 0 Plus Communication System - Digital Inputs ScreenFigure 90: Digital Inputs Screen
  2. Fill in the following fields:
    o Text message: Enter the text to be sent to the contact(s).
    o Notification delay: Minimum time required to pass before a message is sent.
    o NC/NO: Checking this box means that the contact is Normally Closed.
    ■ NC means “Normally Closed”. If there is a change from the usual state (device opens), an alarm occurs.
    ■ NO means normally open. If there is a change from the usual state (device closes), an alarm occurs.
    o Allow to Reset:
    ■ When this function is not checked, Communicator 2.0 Plus sends a message to every contact (in the order given in the priority list) when an alarm is generated.
    ■ When checked, Communicator 2.0 Plus sends a message to the first person in the priority list. If that person acknowledges the message, no further messages are sent. If the person does not acknowledge the message, Communicator 2.0 Plus repeats the process and sends a message to the second person on the list.
    o Active: When checked the alarm function for that digital input is enabled.

7.5 Disable Alarms
To disable an alarm, click the corresponding radio box.

Munters P N 116932 Communicator 2 0 Plus Communication System - Disable Alarms ScreenFigure 91: Disable Alarms Screen

NOTE: All alarms are listed. However, there are alarms which cannot be disabled due to their importance.

7.6 Testing the Communicator 2.0 Plus

  • To test a communication function, on the Alarm Settings screen (Figure 85) click:
    o Phone Line Test
    o Cellular Modem Test
    o COM Port(s) Test
    o Create Test Alarm
    o Send Email
    o Send Push Notifications

NOTE: Testing can also be done via the Diagnostics screen (page 67).

7.7 Responding to Alarms
Upon receiving an alarm message (voice or SMS), you can respond to the message. The following sections detail how to respond to these messages.

  • Responding to an Audio Message
  • Responding to a Text Message

7.7.1 RESPONDING TO AN AUDIO MESSAGE
Communicator 2.0 Plus sends voice messages to the designated people on the contact list.
This section details the procedure to follow when an audio alarm is received.

NOTE: This service is provided by the Communicator 2.0 Plus ONLY if the contact is properly defined with contacts and the “VOICE” service selected per contact.
Communicator only broadcasts its alarm message AFTER someone speaks into the phone.
Any word or sound is sufficient.

  • Receiving the Message
  • Responding to the Alarm Message

7.7.1.1 Receiving the Message
The following illustrates the sequence of ALARM messages:
“Good <Morning / Afternoon / Evening> farm <#> active alarm.
Please, press 1 to listen.”

Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 4

“House <#> has <#> alarm message<s>.”

  • Alarm messages for the first house are played and then the following options are available:
Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 5Acknowledge Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 4Replay house message
Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 6Play next house message Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 7End call
  • Enter password (if acknowledging for the first time this call) and press Munters P N 116932 Communicator 2 0 Plus Communication System - ICON 14.
  • “Please wait… Reset for house <#> successful. <Next Message / Goodbye>.”
  • When you hear “Please wait” press Munters P N 116932 Communicator 2 0 Plus Communication System - ICON 14 to access the ALARM OPTIONS MENU.

7.7.1.2 Responding to the Alarm Message

  • System reports alarm and then offers the following options:
Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 5Disable alarms Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 7Return to house messages
Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 4Replay alarm message Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 7End call

NOTE: Disabling alarms disables them until 12:00 PM the following day.

  • “Disable <confirmed / failed>!” message is repeated and returns to House Alarm Messages
    NOTE: If at any time an incorrect key is pressed or if nothing is pressed, the system repeats itself three times and then ends the call.

7.7.2 RESPONDING TO A TEXT MESSAGE
This section details how to respond to a text message sent from Communicator 2.0 Plus to a mobile phone. The response can reset a siren, an alarm, or acknowledge the messages.

  • Resetting the Siren
  • Resetting the Alarm
  • Acknowledging a Message

7.7.2.1 Resetting the Siren
NOTE: After typing the text message, press the ‘Send’ button to send it to the Communicator 2.0 Plus.
In the procedures below, the highlighted text shows the SMS text to be sent.

  • Resetting the Siren of One House
    !RX > ‘Send SMS’ to the Communicator 2.0 Plus cell phone number.
    ! = Start of message
    R = Reset
    X = Represents house number (can be any positive number from 1-64)
  • Resetting the Siren of Several Houses
    !RX#X#X > ‘Send SMS’ to the Communicator 2.0 Plus cell phone number
    ! = Start of message
    R = Reset
    X = Represents house number (can be any positive number from 1-64)
    # = Sign separates between every house number
  • Resetting the Siren for All Houses
    !RALL > ‘Send’ to the Communicator 2.0 Plus cell phone number
    ! = Start of message
    R = Reset
    ALL = Can be typed both in capital letters or small letters.

7.7.2.2 Resetting the Alarm
To reset all the alarms, send the following text message:

!C > ‘Send’ to the Communicator 2.0 Plus cell phone number
! = Start of message
C = Communicator

7.7.2.3 Acknowledging a Message
Communicator 2.0 Plus continues to send alarms until an acknowledgement is sent.

  • Requesting a Response for Every Sent Text Message
    !AON > ‘Send’ to the Communicator cell phone number
    ! = Start of message
    A = Acknowledgement
  • Canceling a Response for Every Sent Text Message
    !AOFF > ‘Send’ to the Communicator cell phone number
    ! = Start of message
    A = Acknowledgement

Diagnostics

  • Tests
  • LEDs

8.1 Tests
Communicator 2.0 Plus 4.6.0.35 includes a basic diagnostics package.

CAUTION When switching from Diagnostics mode to Normal mode, there could be a System Issue with closing communication port. If there is a service interupption, reboot the Communicator 2.0 Plus.

  • On the Activation screen click Diagnostics.

Munters P N 116932 Communicator 2 0 Plus Communication System - screen appears 2The following screen appears.

Munters P N 116932 Communicator 2 0 Plus Communication System - Diagnostic ScreenFigure 92: Diagnostic Screen

  • Use this screen and the information it supplies when speaking with technical support.
  • Diagnostic Tests enables the following tests:
    o COM Port test. This option can be used to test communication between the Communicator 2.0 Plus and any house. Enter the number of the house to be tested. This test has two options:
    ■ Standard. This test shows the ping time between the Communicator 2.0 Plus and the selected controller. Either a number appears or there is a failure.Munters P N 116932 Communicator 2 0 Plus Communication System - Standard Port TestFigure 93: Standard Port Test
    ■ Repeatable. This test enables verifying that the controller’s communication card (RS232 or RS485) is sending and receiving signals.
    Click the Run Test icon and examine the controller card to ensure that its test LEDs are flashing.Munters P N 116932 Communicator 2 0 Plus Communication System - Repeatable TestFigure 94: Repeatable Test
    o Lan test
    o Internet tests
    o Support tests
    o Click Alarm System Tests:Munters P N 116932 Communicator 2 0 Plus Communication System - Lan test
  • The Diagnostics page also includes a speed test:Munters P N 116932 Communicator 2 0 Plus Communication System - Speed Test ScreenFigure 95: Speed Test Screen

8.2 LEDs

LED Description  Diagnosis
Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 9 Power LED. Power is applied. Should be green
Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 10 Connectivity to RLINK One • No light: No modem installed
• Red: Modem installed but no connectivity
• Green LED: OK
Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 11 LAN signal • No light: No modem installed
• Red: Modem installed but no connectivity to house
• Green Blinking LED: OK
Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 12 Cell phone modem • No light: No modem installed
• Red: Modem installed but no connectivity
• Green: OK
Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 13 Telephone line • No light: No modem installed
• Red: Modem installed but no connectivity
• Green: OK
Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 14 Web connectivity: Tests connection toRotemNet Web application. • No light: No physical connection
• Red: No connectivity
• Green: OK
Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 15 Active alarm • Off: No active alarm(s)
• On: Active alarm
Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 16 Battery • Red: Battery is disconnected
• Red Blinking: Battery is not charging (consult with dealer immediately)
• Green Blinking LED: Battery is charging
• Green: Battery is charged

Controller Functionality

Communicator 2.0 Plus Version 4.7.2.X enables controllers additional functionality that is not found when using the keyboard or touch screen.

  • Modal
  • Bird Inventory
  • Growth Day Send to All

9.1 Modal
Communicator 2.0 Plus Version 4.7.2.X supports Modal functionality in Platinum Pro/Platinum Touch/Rotem Pro/Rotem One controllers. Modal enables defining the differential temperature in Levels of Ventilation in a range of ventilation levels. The differential level triggers the next level of ventilation according to difference from target temperature (time delays remain in effect).

NOTE: Modal only is available when a user is connected to a controller via a Communicator 2.0 Plus or via the web. It is not available when managing the controller locally.

Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 17 In Platinum System > Relays or System > Analog Output, define exhaust fans and tunnel fans as required.

  1. Go to System > Levels of Ventilation.Munters P N 116932 Communicator 2 0 Plus Communication System - Levels of Ventilation ScreenFigure 96: Levels of Ventilation Screen
  2. Define the On time and the exhaust/tunnels as required (refer to the controller manuals for details). Note: Air Capacity is read-only.Munters P N 116932 Communicator 2 0 Plus Communication System - Levels of Ventilation Screen 2Figure 97: Levels of Ventilation Screen (2)
  3. Click the edit icon Munters P N 116932 Communicator 2 0 Plus Communication System - Symbol 18. The Set Level of Ventilation screen appears.Munters P N 116932 Communicator 2 0 Plus Communication System - Set Ventilation Level PopupFigure 98: Set Ventilation Level Popup
  4. Define the levels at which the differential is changed and the differential. Note: The first several levels normally have differential temperatures set to 0.Munters P N 116932 Communicator 2 0 Plus Communication System - Set Ventilation Screen DefinedFigure 99: Set Ventilation Screen Defined (example)
    The changes appear on the Levels of Ventilation screen.Munters P N 116932 Communicator 2 0 Plus Communication System - Levels of Ventilation Screen 3Figure 100: Levels of Ventilation Screen (3)
    At levels 4, 5, and 6 ventilation goes to the next level when the temperature is 2 degrees about the tunnel or target temperature (depending on if the level is below or above the tunnel level. Refer to the Platinum manuals for details).

9.2 Bird Inventory
When defining the bird inventory via Communicator 2.0 Plus, Platinum Pro/Rotem One support up to 140,000 birds per gender (the controllers support up to 99,999 birds when defining this function using the keyboard).

Munters P N 116932 Communicator 2 0 Plus Communication System - Bird Inventory ScreenFigure 101: Bird Inventory Screen

9.3 Growth Day Send to All
Version 4.7.2.X enables changing the growth day in selected houses.

  1. Go to Management > Growth Day & Flock.Munters P N 116932 Communicator 2 0 Plus Communication System - Growth Day & Flock ScreenFigure 102: Growth Day & Flock Screen
  2. Edit as required and click Send to All.Munters P N 116932 Communicator 2 0 Plus Communication System - Send to All FunctionFigure 103: Send to All Function
  3. Select the houses in which the change applies and click Save Changes.

Appendix A: Changing the Battery

Munters recommends installing a new battery every two years.

  • Change the battery between flocks or herds.
  • Order a new battery from your dealer.

To replace the battery:

  1. Disconnect the AC power.
  2. On the rear panel, switch the battery to Off.Munters P N 116932 Communicator 2 0 Plus Communication System - Battery Switched to OffFigure 104: Battery Switched to Off
  3. Disconnect all cables connected to the Communicator 2.
  4. If the unit is mounted on a wall, take it down and place it on a table.
  5. Remove the six screws indicated and lift the Communicator 2’s top.Munters P N 116932 Communicator 2 0 Plus Communication System - Screws LocationFigure 105: Screws Location
  6. Using a box spanner, remove the four screws indicated (and their clamps).Munters P N 116932 Communicator 2 0 Plus Communication System - Screw RemovalFigure 106: Screw Removal
  7. Remove the red and black cables from the battery (in this order).Munters P N 116932 Communicator 2 0 Plus Communication System - Cable RemovalFigure 107: Cable Removal
  8. Remove the battery and put the new battery in place.
  9. Reconnect the cables.
  10. Secure the battery in place.
  11. Place the cover in place and insert the screws.
  12. Place the unit on the wall (optional) and reconnect the cables.
  13. Turn on the battery switch, apply AC power, and verify that the Power LED is lit.

Appendix B: Generating an Activity Log

The following section details how to use the Activity Log, in particular how to determine who made changes to the controllers’ settings. Please note:

  • These inquiries can only be made via the web. Local connections or connecting via TeamViewer do not support this function.
  • Only changes made via the web are listed! Changes made locally by the farm owner or administrator are not listed.
  • Only administrators can perform this function.
  1. Connect to a farm via www.rotemnetweb.com.Munters P N 116932 Communicator 2 0 Plus Communication System - Generating an Activity
  2. Under the settings icon, click Farm Settings.Munters P N 116932 Communicator 2 0 Plus Communication System - Farm Settings 3
  3. Click the Activity Log tab.Munters P N 116932 Communicator 2 0 Plus Communication System - Activity Log Screen 2Figure 108: Activity Log Screen
  4. Define as needed:
    • Gateway Name: (farm name that the user chose): Read only.
    • From/To: Define the time frame.
    • Event:
    o To see all events, leave this field empty.
    o To see who made changes to the controller settings, choose Save Farm Data from the dropdown list.
    • Sub Event: Select if required.
    • User: If you are looking for a specific person’s activities, type in the user name.
    • Cmd ID: If you are looking for a specific change in controller settings, type in the command ID. See the list in the following table.

In the following example Event is defined as Save Farm Data. User ben made the following changes:

Munters P N 116932 Communicator 2 0 Plus Communication System - Activity ResultsFigure 109: Activity Results (example)

  • 85: History feed
  • 66: Fan air capacity
  • 21: Event DB Property
  • 27: Temp &amp; Timer Setting
  • 11: VOID (Reserved)
CMD IDs and Description
1: Version Old 3: VOID 4: Signature
7: Active Alarm 9: VOID 11: VOID
12: Bird Inventory – READ 13: VOID 14: VOID
15: VOID 17: CO2 Treatment STD 18: VOID
19: Dosing Pump 20: PCI 21: Event DB Property
23: VOID 24: Ammonia Treatment STD 25: Relay Current
CMD IDs and Description
27: Temp &amp; Timer Setting 28: STD 29: VOID
30: Stir Fan Level 31: VOID 32: VOID
33: VOID 34: VOID 35: VOID
36: VOID 37: VOID 38: Light Feed
39: Water and Feed 40: Extra System 41: Static Pressure Standard
42: Static Pressure Precision 43: Control Mode 44: Bird Curve
45: History Setup 46: Levels Of Ventilation 47: Feed Calibration
48: Water Calibration 49: Setup 50: Relays Layout
51: Analog Sensors 52: Digital Sensors 53: Temp Definition
54: Curtains Setup 55: Vent And Curtain Level 56: Sys CO2 Treatment STD
57: System Parametes 58: Bird Scale Setting Bre As Bro 59: Alarm Settings
60: Sys Ammonia Treatment STD 9 61: Stir Fan Program 62: VOID
63: VOID 64: Analog Output 65: Temperature Reminder
66: Fan Air Capacity 67: VOID 68: Speed Fan Levels
69: Feed Bin Settings 70: Data Plug 72: Relays Test
73: VOID 74: Daily DB Property 75: Cage
76: EggRoomSetPoint 77: VOID 78: VOID
81: Sys Nest 83: History Temperature 84: History Humidity
85: History Feed 87: History Alarams 88: SSC Plug Play
90: Sys_ControlMode 92: Week Of Flock 93: Time
94: VOID 96: SRP HUB HW 97: Feed Inventory
98: Last 100 Weights 99: Set THI 101: Temp Curve
102: Set Rad Heater 103: Vent Level Set Point 104: Set stir fan
105: Static Pressure Set Point 106: Set Cool Pad 107: Set Point Foggers
CMD IDs and Description
108: Set Humidity Treatment 109: Set Soft Min/Max Level 110: VentAndCurtainLevels Set Point
111: Light Set parameters 112: Active Silo 113: Emergency Set Point
114: VOID 115: Sys Minimum Vent 116: Set Relay Current
117: Bird Inventory – WRITE 118: VOID 119: Alarm DB Property
120: RDT Table 122: Test Analog Input 123: Test Digital
124: VOID 125: RDT Set Table 126: SSC HD
127: Het Key – Temperature Sensors 128: FeedQuantityUpdate 130: VOID
131: VOID 132: VOID 133: VOID
134: CO2 Set Point 135: Sys Water and Feed 137: VOID
138: VOID 139: VOID 140: VOID
141: History System Events 142: Set Bird Scale Setting BreAsBro 143: WorkRoomControl
144: EggRoom 145: VOID 146: CO2 Treatment
147: Feed Conversion 148: SRP Hub Plug And Play 149: Light No Feed
150: History View DB Property 151: New History View 152: Set Dosing Pump
153: Levels Of Ventilation – Read Only 154: Min/Max Level By Weight 155: Set Point of Min/Max Level By Weight
156: Set Point Scale Laout 157: MinVent &amp; Ramping Set point 158: Fogger Set Point (STD)
159: Fogger STD 160: Variable Speed Fans Setting 162: STD Curtain Set up
163: set.Std_V_Speed_Fans 164: Stir Fan Set program 165: Water On Demand
166: Sys variable heat 194: Feed Scale Program 206: Light No Feed
207: Light Feed 208: Water And Feed 215: Auger Layout
216: Water And Feed By Quantity from 5.05 217: Water And Feed By Quantity 218: Set Curve
CMD IDs and Description
222: Set Natural Program 224: Natural Program 225: Ammonia Treatment
228: Service Wind Direction 231: Ammonia Treatment SetPoint 235: Feed Line Calibration
236: Set Floor Heat 237: Light Dimmer Comm 238: Water and Feed SetPoint
239: Set Water On Demand 243: Minimum Vent Timer STD 244: Timer Settings STD
247: Temp And Timer Settings STD 248: Sys Humidity TreatmentSTD 249: Sys Curtain Calibration
255: Hot Key Natural 256: Hot Key – Lights 257: Munters Drive
258: Water Meters 260: Web OverView 261: Dash Board
262: Switches Change Confirm 263: Switche Status Array 264: Status Bar
265: Temp Reminder 266: System Security 267: Signatures
270: ReciveOnce 271: EggRoomHistory 272: HK EggRoom
273: HumidityFactorComm 274: WaterAndFeedBreeder 276: History Egg Belt
277: Fast Main Screen 278: Hot Key – Water &amp; Feed 279: History Egg Counter
280: HK Egg Counter 284: History Ammonia 285: Hot Key – Analog Output
286: SetPoint Feed Scale 287: HK Feed Scale 288: Scale Clibration
290: Scale Layout 291: Emergency Set Comm 293: Hot Key – Scales
294: Set Analog Output 295: Feed Scale Program 296: Hot Key Feed Bin
298: Feed Scale Setting 299: HK_FeedScale 300: Hot Key – Temperature &amp; Humidity
301: Hot Key – Curve 302: Water and Feed Set Mem23 303: Hotkey Zoon Inlet
304: Hot Key – Infra Red 305: VOID 306: Nest table
307: Hot Key – Curtains 308: Bird Weight Bre As Bro 309: Scale History Bre
311: Bird Weight Bre Auto 312: Web Weight 313: Control Level By
CMD IDs and Description
Weight Hot Key
314: Scale Test 315: FDQ Tab 1 318: HK Pump Dosing
319: TableWarning 320: Heather Duration 321: Power Consumption
322: History Heaters 323: History Mortality 324: History Water
325: SSC Power Consumption 326: SSC HK 327: FDQ Tab 2
328: History Variable Heaters 329: Hot Key Cool Ramping 330: Dosing Pump
331: Dosing Pump History 332: History Table Of Events 333: History Radiant Heaters
334: Power Meter HK 335: Munters Drive HK 336: Scale History
337: CO2 History 338: SRP Hub

Appendix C: Data Collection

12.1 Centralized Collection
NOTE: Use the Centralized Collection function only after consulting with Munters technical support.

  • Only the group owner or administrator can define the General Settings. The following tab does appear on any other user’s screen.
  • The General Settings page is an option. If data upload is to a local server only, leave these fields blank and go to Defining the FTP/SFTP server.
  1. In the settings icon, select Farm Settings.Munters P N 116932 Communicator 2 0 Plus Communication System - Farm Settings Drop DownFigure 110: Farm Settings Drop Down
  2. Go to Farm Settings > General Settings.Munters P N 116932 Communicator 2 0 Plus Communication System - General Settings ScreenFigure 111: General Settings Screen
  3. Enter the data as follows:
    o Farm Code: This is a code provided by the integrator used to identify the farm.
    o Integrator Name: From the drop-down list, select the required name.
    o Dealer: From the drop-down list, select the required dealer name.
    o Data Provider: From the drop-down list, select the required data provider.
    o Accept Data Provider License. Mark this box. This box must be checked to enable centralized data collection.
    NOTE: This acceptance is saved.Munters P N 116932 Communicator 2 0 Plus Communication System - General Settings 2Figure 112: General Settings – Completed (Example)
  4. Click the Data Collect Screen. Refer to the following section.

12.2 Defining the FTP/SFTP server
Use this function to enable data collection to your FTP/SFTP site.
NOTE: Data Upload Allowed appears if the General Settings fields are filled out and Data Provider License accepted. If the fields are filled out but the license is NOT accepted data, upload is disabled.

Munters P N 116932 Communicator 2 0 Plus Communication System - FTP DefinitionFigure 113: FTP Definition

  • Data Upload Settings:
    o Check Allow to change settings to enable editing the page.
    o Select FTP or SFTP and check the box.
    o License key: This is a read-only field. The field is filled in automatically if you fill in the General Settings fields.
  • FTP/SFTP Details: Fill in the fields as required.
  • Collect Preferences:
    o Under Select Houses, select at least one house to enable changing Auto Collect settings.
    o Check Alarm History, VFT, and Collect Alarms every 1 minute as required.
    CAUTION Only mark the Alarm History, VFT, and Collect Alarms checkboxes if you are uploading data to a centralized collector. Anyone using a private FTP server must leave these boxes unchecked!
    o Select the output file format.
    o Define the collection interval.

Warranty

Warranty and technical assistance
Munters products are designed and built to provide reliable and satisfactory performance but cannot be guaranteed free of faults; although they are reliable products they can develop unforeseenable defects and the user must take this into account and arrange adequate emergency or alarm systems if failure to operate could cause damage to the articles for which the Munters plant was required: if this is not done, the user is fully responsible for the damage which they could suffer.
Munters extends this limited warranty to the first purchaser and guarantees its products to be free from defects originating in manufacture or materials for one year from the date of delivery, provided that suitable transport, storage, installation and maintenance terms are complied with. The warranty does not apply if the products have been repaired without express authorisation from Munters, or repaired in such a way that, in Munters’ judgement, their performance and reliability have been impaired, or incorrectly installed, or subjected to improper use. The user accepts total responsibility for incorrect use of the products.
The warranty on products from outside suppliers fitted to Communicator 2.0 Plus, (for example antennas, power supplies, cables, etc.) is limited to the conditions stated by the supplier: all claims must be made in writing within eight days of the discovery of the defect and within 12 months of the delivery of the defective product. Munters has thirty days from the date of receipt in which to take action, and has the right to examine the product at the customer’s premises or at its own plant (carriage cost to be borne by the customer).
Munters at its sole discretion has the option of replacing or repairing, free of charge, products which it considers defective, and will arrange for their despatch back to the customer carriage paid. In the case of faulty parts of small commercial value which are widely available (such as bolts, etc.) for urgent despatch, where the cost of carriage would exceed the value of the parts, Munters may authorise the customer exclusively to purchase the replacement parts locally; Munters will reimburse the value of the product at its cost price.
Munters will not be liable for costs incurred in demounting the defective part, or the time required to travel to site and the associated travel costs. No agent, employee or dealer is authorised to give any further guarantees or to accept any other liability on Munters’ behalf in connection with other Munters products, except in writing with the signature of one of the Company’s Managers.
WARNING: In the interests of improving the quality of its products and services, Munters reserves the right at any time and without prior notice to alter the specifications in this manual.
The liability of the manufacturer Munters ceases in the event of:

  • dismantling the safety devices;
  • use of unauthorised materials;
  • inadequate maintenance;
  • use of non-original spare parts and accessories.

Barring specific contractual terms, the following are directly at the user’s expense:

  • preparing installation sites;
  • providing an electricity supply (including the protective equipotential bonding (PE) conductor, in accordance with CEI EN 60204-1, paragraph 8.2), for correctly connecting the equipment to the mains electricity supply;
  • providing ancillary services appropriate to the requirements of the plant on the basis of the information supplied with regard to installation;
  • tools and consumables required for fitting and installation;
  • lubricants necessary for commissioning and maintenance.

It is mandatory to purchase and use only original spare parts or those recommended by the manufacturer.
Dismantling and assembly must be performed by qualified technicians and according to the manufacturer’s instructions.
The use of non-original spare parts or incorrect assembly exonerates the manufacturer from all liability.
Requests for technical assistance and spare parts can be made directly to the nearest Munters office.

Munters logo© Munters AB, 2020

Documents / Resources

Munters P-N 116932 Communicator 2.0 Plus Communication System [pdf] User Manual
P-N 116932 Communicator 2.0 Plus Communication System, P-N 116932, Communicator 2.0 Plus Communication System, Communication System

References

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