EPSON NPD7717-00 Device Authentication Guide for Microsoft Exchange User Guide

Visit the Microsoft Learn site for detailed instructions.
In the Exchange admin center, disable security defaults for the
entire organization and enable SMTP AUTH.

In the Microsoft 365 admin center, enable SMTP AUTH for the
printer administrator’s mailbox.

2. Setting Up OAuth2.0 Authentication for the Email Server

To configure OAuth 2.0 authentication for the email server:

പ്രവേശനം Web Config by entering the printer’s IP address into a
ബ്രൗസർ.
Follow the on-screen instructions to obtain an authentication
കോഡ്.

Open the authentication URL, enter the code, and proceed with
Microsoft sign-in using an account with global administrator
പ്രത്യേകാവകാശങ്ങൾ.
Complete the authentication process by granting consent on
behalf of the organization.

Check the sign-in status on the Network tab > Email Server
> Basic page in Web കോൺഫിഗറേഷൻ.

പതിവായി ചോദിക്കുന്ന ചോദ്യങ്ങൾ

1. Cannot sign in or users cannot sign in.

If you are experiencing sign-in issues, ensure that you have
followed the authentication setup steps correctly. Double-check
your account credentials and permissions.

2. Cannot send email.

If you are unable to send emails, verify that SMTP AUTH is
enabled in Exchange Online and that OAuth 2.0 authentication is
properly configured for the email server.

3. Expiration message is displayed.

If you see an expiration message, it may indicate that your
authentication token has expired. Re-authenticate following the
മാനുവലിൽ നൽകിയിരിക്കുന്ന ഘട്ടങ്ങൾ.

4. An error code was displayed on the job confirmation
മെനു.

Refer to the error code displayed to troubleshoot the issue.
Check network connectivity and ensure all settings are correctly
ക്രമീകരിച്ചത്.

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Device Authentication Guide for Microsoft Exchange Online
NPD7717-00 EN

ഉള്ളടക്കം
Introduction Enabling SMTP AUTH in Exchange Online Setting Up OAuth2.0 Authentication for the Email Server Check the Status of OAuth 2.0 Authentication
Checking from the control panel. . . . . . . . . . . . . . . .7 Checking on the network status sheet. . . . . . . . . . . . 7
Fax Server OAuth 2.0 Support (Compatible Models Only) Epson Print Admin ServerlessOAuth 2.0 Authentication for the To My Email Function (Compatible Models Only) Troubleshooting
Cannot sign in or users cannot sign in. . . . . . . . . . .10 Cannot send email. . . . . . . . . . . . . . . . . . . . . . . . . 10 Expiration message is displayed. . . . . . . . . . . . . . . 11 An error code was displayed on the job confirmation menu. . . . . . . . . . . . . . . . . . . . . . . . 11
വ്യാപാരമുദ്രകൾ
2

ആമുഖം
ആമുഖം
Due to enhanced security in Microsoft Exchange Online, the previous Basic Authentication method has been discontinued and SMTP authentication (SMTP AUTH) has been disabled by default. erefore, to use the email service from now on, you will need to use the “OAuth 2.0” authentication method. If you use the email sending/email notification functions of a printer or scanner, configure the email server settings to use OAuth2.0 authentication.
e following preparation is necessary. O Enable SMTP AUTH in Exchange Online O Set up OAuth2.0 authentication for the email server Make sure that you are using the latest firmware for printers and scanners.
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Enabling SMTP AUTH in Exchange Online
Enabling SMTP AUTH in Exchange Online
Printers and scanners use the SMTP protocol to send emails, so you must enable SMTP AUTH in Exchange Online. For detailed instructions, see the “Microsoft Learn” site. Setup procedure O In the Exchange admin center, disable security defaults for the entire organization and enable SMTP AUTH. O In the Microso 365 admin center, enable SMTP AUTH for the printer administrator’s mailbox.
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Setting Up OAuth2.0 Authentication for the Email Server
Setting Up OAuth2.0 Authentication for the Email Server
ഉപയോഗിക്കുക Web Config to configure OAuth 2.0 authentication for the email server. Note: For models that support additional network, please set them to the standard network. Additional network do not support OAuth2.0 authentication. 1. Enter the printer’s IP address into a browser to access Web കോൺഫിഗറേഷൻ.
Enter the printer’s IP address from a computer that is connected to the same network as the printer. You can check the IP address of the printer from the following menu. Settings > General Settings > Network Settings > Network Status > Wired LAN/Wi-Fi Status 2. Enter the administrator password to log in as an administrator. Select Log in, and then enter the administrator password, and then click OK. 3. Network tab > Email Server > Basic 4. Select OAuth2 as the Authentication Method. 5. Select Microso Exchange Online as the Email service. Note: For personal use, select Outlook.com. 6. Sign in. Click Sign In, and then click Sign in with Microso on the screen that appears.
5

Setting Up OAuth2.0 Authentication for the Email Server
7. Copy the authentication code displayed on the screen, and then click the URL displayed to open the authentication screen.
8. On the authentication code entry screen, enter the code you copied, and then click Next. 9. On the Microsoft sign in screen, enter your account details, and then click Next.
Enter the name of an account that has global administrator privileges. 10. Enter the password and click Sign In. 11. On the requested permission screen, select “Consent on behalf of organization” and then click Accept.
When authentication is complete, a sign-in message is displayed and you can close the browser screen. You can check the sign-in status on the Network tab > Email Server > Basic page in Web കോൺഫിഗറേഷൻ.
When the status shows Signed in, account information for OAuth 2.0 authentication is displayed. 12. Click OK to send the OAuth 2.0 authentication setting information to the printer.
6

Check the Status of OAuth 2.0 Authentication > Checking on the network status sheet
Check the Status of OAuth 2.0 Authentication
You can check the email server setting information in the following ways. Note: If the icon is displayed on the printer screen, select the icon and sign in as an administrator.
Checking from the control panel
1. On the home screen of the control panel, select Settings > General Settings > Network Settings > Network Status > Email Server Status. e email server setting information is displayed.
Checking on the network status sheet
1. On the home screen of the control panel, select Settings > General Settings > Network Settings > Network Status > Print Status Sheet.
2. Check the message and start printing. e network status sheet is printed and you can check the network information including the email server
ക്രമീകരണ വിവരങ്ങൾ.
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Fax Server OAuth 2.0 Support (Compatible Models Only)
Fax Server OAuth 2.0 Support (Compatible Models Only)
For models that support sending emailed content to the recipient’s fax machine through a file server, if the fax server of the Internet fax service provider uses OAuth 2.0 authentication, you need to set up OAuth 2.0 authentication on the device. On the Fax tab > Fax Server > Email Server Settings screen in Web Config, set the Authentication Method for the email server to OAuth2. For other setting information, contact the service provider.
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Epson Print Admin ServerlessOAuth 2.0 Authentication for the To My Email Functi…
Epson Print Admin ServerlessOAuth 2.0 Authentication for the To My Email Function (Compatible Models Only)
If you specify User’s email address as the Sender’s Email Address in the authentication settings in Epson Print Admin Serverless, in addition to the OAuth 2.0 authentication settings for the email server, each user must sign in with their own email address. First, the administrator must sign in using the printer administrator’s email address, select Agree on behalf of the organization, and set the permission range. 1. On the Epson Print Admin Serverless screen, sign in as a user with administrator privileges for the printer. 2. Select To My Email.
Note: Menu item names may vary depending on the device.
e sign-in screen is displayed. 3. Enter the email address of an account with global administrator role privileges, and then select Next. 4. Enter your password and select Sign In. 5. On the permission screen, check Agree on behalf of the organization, and then select Accept.
If you are successfully signed in, a message is displayed on the Epson Print Admin Serverless screen. Select OK to close the screen.
When the administrator sign-in is complete, each user registered in Epson Print Admin Serverless can use the email sending function by signing in themselves. When each user selects the To My Email menu for the first time, they need to sign in on the sign-in screen. When signing in, use your company or organization’s Microsoft account (email address and password).
9

Troubleshooting > Cannot send email
ട്രബിൾഷൂട്ടിംഗ്
Cannot sign in or users cannot sign in
Your Entra ID may be blocked by a conditional access policy. Solution: Check your conditional access policies with Entra ID. For detailed instructions, see the “Microsoft Learn” site.
Cannot send email
“To use this function, you must sign in to your email service. Please contact your administrator.” is displayed. Solution: Check Web Config for the current status. Select the Network tab > Email Server > Basic
If the Current Status is Signed in the sign-in information may not have been saved to the printer. Click OK to send the setting information to the printer. If there is no Current Status and the Sign In button is displayed, sign in.
10

Troubleshooting > An error code was displayed on the job con rmation menu

Related Information & “Setting Up OAuth2.0 Authentication for the Email Server” on page 5

Expiration message is displayed
A certain period of time has passed since signing in without using the email sending function. If a printer using OAuth 2.0 authentication has not been used for a long period of time, or the email sending function has not been used, the access token and refresh token will become invalid.
Solution: e administrator should perform the sign-in operation again.
Related Information & “Setting Up OAuth2.0 Authentication for the Email Server” on page 5

An error code was displayed on the job con rmation menu

If an error occurs with the email sending function, an error code is displayed in the job history.
You can check this by selecting Job/Status > Job Status. See the table below for the error status and how to handle it.

പിശക് കോഡ് 360 361 370

നില
No connection to cloud service or email service.
Connection to cloud service or email service has expired.
You need to sign in to cloud service again.

Solution Connect to cloud service or email service. Connect to cloud service or email service. Sign in to cloud service.

ബന്ധപ്പെട്ട വിവരങ്ങൾ
& “Cannot send email” on page 10 & “Epson Print Admin ServerlessOAuth 2.0 Authentication for the To My Email Function (Compatible Models Only)” on page 9

വ്യാപാരമുദ്രകൾ
വ്യാപാരമുദ്രകൾ
O Microsoft, Microsoft Exchange Online, Microsoft 365, Microsoft Entra ID, Outlook.com are trademarks of the Microsoft group of companies.
O General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
O © 2025 Seiko Epson Corporation
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പ്രമാണങ്ങൾ / വിഭവങ്ങൾ

EPSON NPD7717-00 Device Authentication Guide for Microsoft Exchange [pdf] ഉപയോക്തൃ ഗൈഡ്
NPD7717-00, EN-A4STD-2013.10.18, NPD7717-00 Device Authentication Guide for Microsoft Exchange, NPD7717-00, Device Authentication Guide for Microsoft Exchange, Authentication Guide for Microsoft Exchange, for Microsoft Exchange, Microsoft Exchange

റഫറൻസുകൾ

ഉപയോക്തൃ മാനുവൽ

NPD7717-00 Device Authentication Guide for Microsoft Exchange

സ്പെസിഫിക്കേഷനുകൾ

ഉൽപ്പന്ന ഉപയോഗ നിർദ്ദേശങ്ങൾ

1. Enabling SMTP AUTH in Exchange Online