Qingping Manuals & User Guides

Hangarau Qingping (Beijing) Co., Ltd. is a specialized manufacturer of smart home sensors and environmental monitoring devices. The brand focuses on precision and design, offering a range of products that track critical indoor metrics such as temperature, humidity, CO2 concentration, and particulate matter (PM2.5/PM10). Their devices are known for their sleek aesthetics and high-contrast displays, making data easy to read at a glance.

Qingping products are designed for seamless integration into modern smart homes, with widespread support for Apple HomeKit, Thread, and Xiaomi Home (Mi Home). From compact Bluetooth thermometers to comprehensive desktop air monitors, Qingping provides users with the data needed to maintain a healthy and comfortable living environment. The company also offers the Qingping+ app for historical data tracking, firmware updates, and remote monitoring capabilities.

• How do I connect my Qingping device to my phone?

  Most Qingping devices can be connected via the 'Qingping+' app available on iOS and Android. Many models also support connection through the 'Mi Home / Xiaomi Home' app or directly to Apple HomeKit depending on the specific model's compatibility (e.g., Thread or Bluetooth versions).

• Why is the screen on my Qingping monitor blank or black?

  If your device uses an E-ink screen, it may occasionally turn black to refresh the display, which is normal. If the screen remains blank permanently, try replacing the battery (usually CR2430 or CR2450 button cells) or recharging the device if it has a built-in lithium battery.

• How do I reset my Qingping device to factory settings?

  For many sensors, press and hold the button on the back or top of the device for about 6 to 10 seconds until the screen displays a specific indicator (often '188' or a flashing icon). Refer to your specific user manual for the exact button combination.

• Are Qingping sensors compatible with Apple HomeKit?

  Yes, several Qingping devices, such as the Motion & Light Sensor T and Air Monitor Lite, are compatible with Apple HomeKit. Look for the 'Works with Apple Home' badge on your specific product box or manual.

• Why are my temperature or humidity readings inaccurate?

  Readings can be affected if the device is held in your hand (body heat), placed in direct sunlight, or near heating/cooling vents. Allow the device about 10–20 minutes to acclimate after moving it to a new location. Ensure the vent holes on the device are not blocked.