OWNER'S MANUAL

MODEL SF10110 SAND FILTER PUMP

IMPORTANT SAFETY RULES

Read, understand, and follow all instructions carefully before installing and using this product.

Krystal ClearTM Sand Filter Pump
12" (305mm) Model SF10110

For illustrative purposes only. Due to a policy of continuous product improvement, Intex reserves the right to change specifications and appearance, which may result in updates to the instruction manual, without notice.

IMPORTANT! DO NOT RETURN PRODUCT TO STORE

To purchase parts and accessories or to obtain non-technical assistance, Visit www.intexcorp.com

For technical assistance and missing parts call us toll-free (for U.S. and Canadian Residents):

1-800-234-6839
Monday through Friday, 8:30am to 5:00pm Pacific Time

178-***-R0-1307

SAFETY RULES

IMPORTANT SAFETY RULES

Read, Understand and Follow All Instructions Carefully Before Installing and Using this Product.

WARNING

FAILURE TO FOLLOW THESE WARNINGS MAY RESULT IN PROPERTY DAMAGE, ELECTRIC SHOCK, ENTANGLEMENT OR OTHER SERIOUS INJURY OR DEATH.

CAUTION

This product is for use with storable pools only. Do not use with permanently-installed pools. A storable pool is constructed so that it is capable of being readily disassembled for storage and reassembled to its original integrity. A permanently-installed pool is constructed in or on the ground or in a building such that it cannot be readily disassembled for storage. These product warnings, instructions and safety rules provided with the product represent some common risks of water recreation devices and do not cover all instances of risk and danger. Please use common sense and good judgement when enjoying any water activity.

PARTS LIST & REFERENCE

Diagrams are for illustration purposes only. Actual product may vary. Not to scale.

Parts List Diagrams (Pages 4-7):

The manual includes several pages with diagrams illustrating the various components of the Intex SF10110 Sand Filter Pump. These diagrams show the physical layout of parts such as the 6-way valve, tank, pump motor, pre-filter assembly, hoses, strainers, and other fittings. Each part is visually represented and often numbered to correspond with the parts reference table.

Parts Reference Table (Page 8):

REF. NO.DESCRIPTIONQTY.SPARE PART NO.
1PRESSURE GAUGE111481
26-WAY VALVE111482
3DRAIN OUTLET COVER111131
4CLAMP111380
5TANK O-RING111379
6SAND SHIELD111382
7CENTER PIPE HUB111483
8LATERAL1011484
9DRAIN VALVE CAP111456
10DRAIN VALVE O-RING111385
11L-SHAPE O-RING411228
12HOSE WITH NUTS211009
13SAND FILTER INTERCONNECTING HOSE111390
14LEAF TRAP NUT111479
15LEAF TRAP O-RING111232
16BASKET111260
17FILTER HOUSING NUT111261
18L-SHAPE O-RING111412
19SEDIMENT RELEASE VALVE110460
20VALVE O-RING110264
21PLUNGER VALVE (HOSE O-RING & STEP WASHER INCLUDED)210747E
22HOSE O-RING210262
23STEP WASHER210745
24STRAINER NUT210256
25FLAT STRAINER RUBBER WASHER210255
26THREADED STRAINER CONNECTOR211235
27ADJUSTABLE POOL INLET NOZZLE111074
28ADAPTOR B210722
29STRAINER CONNECTOR211070
30POOL INLET NOZZLE111071
31STRAINER GRID111072
32SCREW211381
33PUMP MOTOR & CONTROL111485EG
34PRE-FILTER ASSEMBLY111371
35LEAF TRAP COVER111480
36VACUUM RELEASE VALVE211437
37VACUUM RELEASE VALVE CAP211576
38SAND FILTER PUMP MOTOR INLET O-RING211457
3912" SAND FILTER PUMP TANK111499
4012" SAND FILTER PUMP TANK BASE111537

When ordering parts, be sure to quote the model number and part numbers.

SETUP INSTRUCTIONS

TOOLS REQUIRED: One (1) Phillips screwdriver

Pump location and mounting:

A team of 2 or more people is recommended for setting up this product.

POOL OUTLET - STRAINER & PLUNGER VALVE SETUP

The strainer grid prevents large objects from jamming and/or damaging the filter pump. If your pool has an inflatable top ring, install the strainer, nozzle and plunger valve before inflating the pool liner top ring. The part numbers here onward refer to the parts depicted in the Parts List section of this manual. To install, do the following:

  1. In a counter-clockwise motion unscrew plunger valve union from the threaded strainer connector (26) (see drawing 1). Be careful not to lose the step rubber washer (23). Place the plunger valve on the ground in a safe place.
  2. In a counter-clockwise motion unscrew the strainer nut (24) from the threaded connector (26). Leave the flat washer (25) on the connector (26).
  3. Install the strainer and plunger valve at the lower position of pool outlet (marked "+"). From the inside of the pool liner insert the connector (26) into one of the pre-cut holes with the washer remaining on the connector to be placed against the inside of the liner wall.
  4. Before assembly, lubricate the threads with a petroleum jelly. With the flat side of the strainer nut (24) facing the outside wall of the liner in a clockwise motion screw the strainer nut (24) back onto the threaded connector (26) (see drawing 2).
  5. Finger tighten the strainer nut (24) onto the threaded connector (26).
  6. Grasp the plunger valve assembly. Make sure the step washer (23) is in place.
  7. In a clockwise motion screw the plunger valve union back onto the threaded connector (26) (see drawing 3).
  8. In a clockwise motion turn the plunger valve handle to close position. Ensure the plunger valve is securely closed. This will prevent water from flowing out during filling of the pool (see drawing 4.1).
  9. NOTE: Never cover the vacuum release valve (36) unless it is damaged or leaking. Replace the vacuum release valve immediately.

Drawing Descriptions for Pool Outlet Setup:

POOL INLET - NOZZLE & PLUNGER VALVE SETUP

  1. In a counter-clockwise motion unscrew plunger valve union from the threaded strainer connector (26) (see drawing 5). Be careful not to lose the step rubber washer (23). Place the plunger valve on the ground in a safe place.
  2. In a counter-clockwise motion unscrew the strainer nut (24) from the threaded connector (26). Leave the flat washer (25) on the connector (26).
  3. Install the nozzle and plunger valve at the upper position of pool inlet. From the inside of the pool liner insert the connector (26) into one of the pre-cut holes with the washer remaining on the connector to be placed against the inside of the liner wall.
  4. Before assembly, lubricate the threads with a petroleum jelly. With the flat side of the strainer nut (24) facing the outside wall of the liner in a clockwise motion screw the strainer nut (24) back onto the threaded connector (26) (see drawing 6).
  5. Finger tighten the adjustable pool inlet nozzle (27) and the strainer nut (24) onto the threaded connector (26).
  6. Grasp the plunger valve assembly. Make sure the step washer (23) is in place.
  7. In a clockwise motion screw the plunger valve union back onto the threaded connector (26) (see drawing 7).
  8. In a clockwise motion turn the plunger valve handle to close position. Ensure the plunger valve is securely closed. This will prevent water from flowing out during filling of the pool (see drawing 8).
  9. NOTE: Never cover the vacuum release valve (36) unless it is damaged or leaking. Replace the vacuum release valve immediately.
  10. Adjust the direction of nozzle head pointing away from the pool outlet for a better circulation result (see drawing 9).
  11. The pool liner is now ready to fill with water. Consult the above-ground-pool owner's manual for filling instructions.

Drawing Descriptions for Pool Inlet Setup:

MOTOR PRE-FILTERING ASSEMBLY SETUP

Diagram 10: Shows unscrewing the leaf trap cover, removing the basket and filter housing nut.

Diagram 11: Illustrates connecting the pre-filter housing to the motor water inlet, noting the alignment of the connector.

  1. Remove the sand filter and its accessories from the packaging carefully and inspect for any visible damage. If parts are damaged contact your local service center listed at the back of this owner's manual.
  2. In a counter-clockwise motion unscrew the leaf trap cover (14) from the pre-filter housing. Take out the basket (16) and filter housing nut (17) (see drawing 10).
  3. Connect the pre-filter housing to the motor water inlet. Note: Align the connector in the pre-filter housing with the water inlet on the motor (see drawing 11).
  4. In a clockwise motion screw filter housing nut (17) onto the motor water inlet (See drawings 12.1 & 12.2).
  5. Replace the basket (16) and leaf trap cover (14) back to the pre-filter housing (See drawings 13.1 & 13.2).

Diagrams 12.1 & 12.2: Show the filter housing nut being screwed onto the motor water inlet.

Diagrams 13.1 & 13.2: Illustrate replacing the basket and leaf trap cover onto the pre-filter housing.

Sand tank installation:

  1. Place the tank support base on the selected location.
  2. Place the tank on the tank support base (See drawing 14.1).
  3. Connect the motor pre-filtering assembly unit to the tank support base (See drawing 14.2). NOTE: Ensure the pre-filter housing water inlet hose connection is facing towards the pool.

Diagrams 14.1 & 14.2: Show placing the tank on the base and connecting the pre-filter assembly.

Diagram 14.3: Illustrates mounting the product to a platform using mounting holes in the base, showing hole diameter and spacing (6.4 mm diameter, 160 mm apart).

IMPORTANT: Some countries, especially in the European community, require the product to be secured to the ground or to a base in a permanent upright position. Check your local authorities to determine if there is a regulation in your area regarding above-the-ground swimming pool filter-pumps. If yes, then the product can be mounted to a platform using the two holes located in the base. See drawing 14.3. The product can be mounted on a cement base or onto a wooden platform to prevent accidental falling over.

Sand loading:

IMPORTANT: Use No. 20 silica sand or glass sand with particle size range 0.45 to 0.85 mm (0.018 to 0.033 inches) and a Uniformity Coefficient less than 1.75.

NOTE: Before loading the tank with sand, ensure the center pipe hub assembly is securely in place at the bottom of the tank, and vertically centered inside the tank.

  1. Place the sand shield (6) over the top of the center pipe. Pour the sand into the tank at a slow rate. (see drawing 15).
  2. Fill the tank approximately half way, remove the sand shield (6) from the top. (see drawing 16).
  3. Evenly distribute the sand inside the tank, then fill the tank with some water to provide a cushioning effect when the remaining sand is poured in. This prevents the center pipe hub (7) from excessive shock (see drawing 17). Place the sand shield (6) back and continue to pour the sand into the tank.
  4. Sand shall be filled between the "MAX" and "MIN" marked gauge on the center pipe. Evenly spread and level out the sand by hand (see drawings 17 & 18).
  5. Remove the sand shield (6).
  6. Wash away all sand around the top edge of the tank.

Diagrams 15, 16, 17, 18: Illustrate the process of loading sand into the filter tank, including the use of the sand shield and leveling the sand.

6-way valve installation:

WARNING
Improper tank valve and clamp assembly could cause the valve and clamp to blow off and cause serious injury, property damage or death.

  1. Lower the 6-way valve over the tank slowly, and ensure the bypass pipe protruding underneath the 6-way valve fits securely into the center pipe hub (7) top opening (see drawing 19).
  2. Place an L-shape o-ring (11) on the 6-way valve inlet connection and on the pump motor outlet. In a clockwise motion connect the sand filter interconnecting hose (13) between the pump motor outlet and the 6-way valve inlet connection (see drawing 21).
  3. Remove the clamp bolt, and install the clamp around the tank and 6-way valve flanges, then replace the clamp bolt and use a phillips screwdriver (not included) to tighten it (see drawings 22).

Diagram 20: Shows the alignment of the 6-way valve's inlet and outlet connections relative to the pool and motor.

Diagram 21: Illustrates connecting the sand filter interconnecting hose (13) between the motor outlet and the 6-way valve inlet.

Diagram 22: Depicts installing and tightening the clamp around the tank and 6-way valve flanges.

SAND FILTER PUMP HOSE CONNECTION SETUP

The 6-way valve has three hose connection ports.

  1. Connect one hose (12) end to the pre-filter inlet and the other end of the hose to the lower plunger valve with the strainer. Ensure the hose nuts are securely tightened.
  2. Connect the second hose (12) between the 6-way valve water outlet and the upper plunger valve with the inlet-nozzle. Ensure the hose nuts are securely tighten.
  3. The third hose connection port (drain/waste outlet) on the 6-way valve shall be directed to a proper draining receptacle using a hose or pipe (not provided). Remove the drain cap before attaching the drain/waste hose or pipe.
  4. The sand filter pump is now ready to filter the pool.

Diagram Description: A schematic shows the connections: 6-way valve to pre-filter, 6-way valve to pool inlet nozzle, and the motor outlet to the 6-way valve inlet. It also indicates the water level and the drain/waste outlet.

For NON-INTEX pool:

Connect the hose (12) to the pool inlet/outlet connection with a large hose clamp. Tighten securely. Remove the drain cap (3) before attaching the drain/waste hose or pipe.

For INTEX pool size 16' and below:

  1. In a counter-clockwise motion unscrew plunger valve union from the threaded strainer connector (26). Be careful not to lose the step rubber washer (23).
  2. Grasp the plunger valve assembly. Make sure the step washer (23) is in place. Connect adaptor B (28) to plunger valve union.
  3. Remove wall plug and then insert the strainer (29 & 31) into the lower position of protruding hose connection, and the nozzle (29 & 30) into the upper position of protruding hose connection. Adaptor B (28) fits over the strainer connection (29) inserted into the connection. Tighten securely.
  4. Remove the drain cap (3) before attaching the drain/waste hose or pipe.

PRODUCT SPECIFICATIONS

The sand filter removes suspended particles but does not sanitize your pool. Pool chemistry is a specialized area and you should consult your local pool service specialist for details.

NOTE: NOT SUITABLE FOR USE WITH KCP-LOW-SALT AUTOMATIC SALTWATER SYSTEM (MODEL 6110/6220)

OPERATING INSTRUCTIONS

WARNING

6-way valve positions and function:

Valve PositionFunctionWater Flow Direction
FILTER (see drawing 23)Normal filtration and regular vacuuming of poolFrom pump through filter media to pool
BACKWASH (see drawing 24)Reverses water flow to clean filter mediaFrom pump through filter media to valve waste/drain outlet
RINSE (see drawing 25)For initial startup cleaning of the sand, and leveling the sand bed after backwashingFrom pump through filter media to valve waste/drain outlet
WASTE (see drawing 26)For vacuuming directly to waste, lowering pool level or to drain the pool bypassing the filter mediaFrom pump to valve waste/drain outlet bypassing the filter media
RECIRCULATE (see drawing 27)For circulating water back to pool without going through the filter mediaFrom pump through valve to pool bypassing the filter media
CLOSED (see drawing 28)Shuts off all flow to filter and pool"Do not use this setting with pump running"

Diagram Descriptions for 6-Way Valve Positions:

Drawings 23 through 28 visually represent the six positions of the 6-way valve: FILTER, BACKWASH, RINSE, WASTE, RECIRCULATE, and CLOSED. Each diagram shows the valve handle and indicates the direction of water flow through the system for that specific setting.

Initial startup and operation:

Before operating, be sure that:

CAUTION
The filter control valve has a closed position. The pump should never be on when the valve is in the closed position. If the pump is operated with the valve closed, explosive situation could exist.

  1. Turn both plunger valve handles fully counter-clockwise until they stop. This opens the valves to allow water to flow into the sand filter pump.
  2. NOTE: The plunger valve is equipped with a vacuum release valve that will automatically activate to minimize the suction at the pool outlet if the outlet is blocked. This is an additional safety feature to prevent suction entrapment. The vacuum release valve will reset once the blockage is removed and the pump is switched off. To restart the system the air must be removed from the filter pump per previous step.
  3. Ensure the drain/waste outlet on the 6-way valve is not covered and directed to a proper draining receptacle.
  4. Ensure the pump is off, depress the 6-way valve and turn it to the "BACKWASH" position (see drawings 24 & 29).
  5. IMPORTANT: To prevent damage to the 6-way valve, always depress the valve handle before turning. Always switch off pump before changing the 6-way valve position.
  6. Switch on the pump (see drawing 30). Water is circulating backward through the sand media and to waste/drain outlet. Backwash until a clear flow of water is observed in the waste/drain outlet or through the drain sediment window.
  7. NOTE: The initial backwash of the filter is recommended to remove any impurities or fine sand particles in the sand media.
  8. Switch off the pump, change the 6-way valve to "RINSE" position (see drawing 25).
  9. Switch on the pump and run the pump for about one minute to level out the sand bed after backwashing the sand media.
  10. Switch off the pump, change the 6-way valve to "FILTER" position (see drawing 23).
  11. Switch on the pump. The system is now operating in the normal filtering mode. Run the pump until the desired pool water clearance is obtained and no more than 12 hours per day.
  12. Record the initial pressure gauge reading when the filter media is clean.
  13. NOTE: During initial setup of the system, it may be necessary to backwash frequently due to unusual heavy dirt present in the water and sand. After that, as the filter removes dirt and impurities from the pool water, the accumulated dirt in the sand media will cause the pressure to rise and the flow to diminish. If there is no vacuuming device attached to the system and the pressure gauge reading is in the yellow zone it is time to backwash the sand media, see "BACKWASH" under "initial startup and operation" section. Vacuuming device (i.e. Intex auto pool cleaner) attached to the system may also cause the flow to diminish and the pressure to rise. Remove any vacuuming device from the system and check if the pressure gauge reading has dropped from the yellow zone to the green zone.

Diagrams 29 & 30: Show the 6-way valve being turned to the BACKWASH position and the pump being switched on.

Diagram 31: Illustrates the timer dial with settings for operating hours.

IMPORTANT
The filter pump running time should be 1 hour longer than the required operating time of the Saltwater System.

Operating the system under "TIMER" mode or manually:

To operate the sand filter pump in "FILTER" mode under "TIMER" control:

  1. Set the timer dial to the desired operating hours. See operation time table (see drawing 31).
  2. Turn on the pump by pressing the switch to "|" position, the sand filter pump is now filtering the water and will stop after the operating hours are completed. The built-in timer will now operate for the number of hours selected at the same time each day.
  3. Operating hours can be re-adjusted if necessary. Follow step A B.

To operate the sand filter pump manually (without the "TIMER" mode):

  1. Turn on the pump by pressing the switch to "|" position, the sand filter pump is now filtering the water.
  2. To turn off the pump, press the switch to "O" position.

INTEX POOLS OPERATING TIME TABLE (WITHOUT INTEX SALTWATER SYSTEM)

This table shows the required operating time for average use of the sand filter pump with above ground pools. If the system is attached to an "Intex Saltwater System" unit, the filter pump running time should be longer than the required operating time of the Intex Saltwater System unit.

Pool SizeWater Capacity (Calculated at 90% for Sand filter pump Frame Pool and 80% for Easy Set & Oval Pool)Sand filter pump operating time (For one cycle)
(Gals)(Liters)(Hours)
INTEX ABOVE GROUND POOLS (AGP's)
15' x 33" (457cm x 84cm)258797924
15' x 36" (457cm x 91cm)2822106814
15' x 42" (457cm x 107cm)3284124304
EASY SET® POOL
15' x 48" (457cm x 122cm)3736141414
16' x 42"(488cm x 107cm)3754142094
16' x 48" (488cm x 122cm)4273161736
18' x 42" (549cm x 107cm)4786181156
18' x 48" (549cm x 122cm)5455206476
18' x 52" (549cm x 132cm)5894223096
ROUND METAL FRAME POOL
12' x 36" (366cm x 91cm)208678964
15' x 36" (457cm x 91cm)3282124224
15' x 42" (457cm x 107cm)3861146144
15' x 48" (457cm x 122cm)4440168056
16' x 48" (488cm x 122cm)5061191566
18' x 48" (549cm x 122cm)6423243118
18' x 52" (549cm x 132cm)6981264238
24' x 48" (732cm x 122cm)114834346312
24' x 52" (732cm x 132cm)124814724112
ULTRA FRAME POOL
12' x 36" (366cm x 91cm)208678964
14' x 48" (427cm x 122cm)3861146146
16' x 48" (488cm x 122cm)5061191566
18' x 48" (549cm x 122cm)6423243116
18' x 52" (549cm x 132cm)6981264238
22' x 52" (671cm x 132cm)104723963712
SEQUOIA SPIRIT® POOL SET
16'8" x 49" (508cm x 124cm)5061191566
18'8" x 53" (569cm x 135cm)6981264238
OVAL FRAME POOL
18' x 10' x 42" (549cm x 305cm x 107cm)2885109204
20' x 12' x 48" (610cm x 366cm x 122cm)4393166286
24' x 12' x 48" (732cm x 366cm x 122cm)5407204656
28' x 12' x 48" (853cm x 366cm x 122cm)6420243008
RECT. ULTRA FRAME POOL
15' x 9' x 48" (457cm x 274cm x 122cm)3484131876
18' x 9' x 52" (549cm x 274cm x 132cm)4545172036
24' x 12' x 52" (732cm x 366cm x 132cm)84033180512

NON-INTEX POOLS OPERATING TIME TABLE

This table shows the required operating time for average use of the sand filter pump with above ground pools.

Water CapacitySand filter pump operating time (For one cycle)
(Gals)(Liters)(Hours)
3000113554
4000151404
5000189256
6000227106
7000264958
8000302808
90003406512
100003785012
110004163512
120004542012

MAINTENANCE

MOTOR PRE-FILTER CLEANING AND MAINTENANCE

  1. Make sure the filter pump is switched off, then disconnect the power cord from the electrical outlet.
  2. Turn both plunger valve handles fully clockwise until they stop. This closes the valve, prevents the water from flowing out of the pool.
  3. Release the pressure first by opening the sediment release valve (19) located on the lower side of the pre-filter housing (see drawing 32).
  4. In a counter-clockwise motion unscrew the leaf trap cover (14), then remove the basket (16) and leaf trap o-ring (15) from the pre-filter housing (see drawing 33).
  5. Empty and flush the basket using a garden hose, may use a plastic brush to remove deposits from the basket. Do not use metal brush.
  6. Clean and rinse the inside of the pre-filter housing and the leaf trap O-ring with a garden hose.
  7. Reinstall the leaf trap O-ring, basket and leaf trap cover to the pre-filter housing.
  8. Close the sediment release valve (19) back.

Diagram 32: Shows opening the sediment release valve (19) on the pre-filter housing.

Diagram 33: Illustrates unscrewing the leaf trap cover (14) and removing the basket (16) and O-ring (15).

POOL CARE & CHEMICALS

CAUTION
Concentrated chlorine solutions may damage the pool liner. Always follow the chemical manufacturer's directions, and the health and hazard warnings.

LONG TERM STORAGE & WINTERIZATION

CAUTION
Allowing the water to freeze will damage the sand filter and void the warranty. If anti-freeze solution is needed, use only propylene glycol. Propylene glycol is non-toxic and will not damage plastic system components; other anti-freezes are highly toxic and may damage plastic components in the system.

  1. Before emptying your pool for long term storage, or relocation, be sure the water is directed towards an acceptable drain water receptacle away from the house. Check local regulations for specific directions regarding disposal of swimming pool water.
  2. Switch off the unit, and disconnect power cord from electrical outlet.
  3. When the pool is empty, disconnect all hoses from pump and plunger valves and remove the strainers/plunger valves from the pool wall.
  4. In a counter clockwise motion unscrew the drain valve cap (9) from the drain valve to thoroughly drain the tank. The drain valve is located at the bottom of the filter tank.
  5. Disassemble the pump motor from the tank base.
  6. Leave sand filter pump pieces and hoses outside to thoroughly air dry.
  7. Coat the following o-rings and washers with petroleum jelly for long term storage:
    • L-shape o-ring (11).
    • o-ring A (18).
    • Pump hose O-rings (22).
    • Strainer valve assembly step washers (23).
    • Flat strainer rubber washers (25).
  8. Depress the 6-way valve handle and rotate so as to set the pointer on the valve top "N" position. This allows the water to drain from the valve. Leave the 6-way valve in this inactive position.
  9. It is best to place all dry pieces and pump motor in the original packaging for storage. To avoid condensation or corrosion problem, do not cover or wrap pump motor with plastic bags.
  10. Store the pump motor and accessories in a dry place. The storage's temperature should be controlled, between 0 degrees Celsius (32 degrees Fahrenheit) and 40 degrees Celsius (104 degrees Fahrenheit).

TROUBLESHOOTING GUIDE

TROUBLECAUSESOLUTION
FILTER MOTOR FAILS TO START
  • The motor is not plugged in.
  • The fuse box needs checking.
  • The GFCI/RCD circuit breaker is tripped.
  • Motor too hot and overload protection is shut off.
  • Line cord must be plugged into a 3 wire outlet that is protected by a Class A Ground Fault Circuit Interrupter, or RCD.
  • Reset circuit breaker. If circuit breaker trips repeatedly, your electrical system may have a defect. Turn off circuit breaker and call an electrician to correct the problem.
  • Let the motor cool down and restart again.
FILTER DOESN'T CLEAN POOL
  • Improper chlorine or pH levels.
  • No filtering media in tank.
  • Wrong 6-way valve setting position.
  • Excessively dirty pool.
  • The strainer screen is restricting the water flow.
  • Adjust the chlorine and pH level. Consult your local swimming pool supply stores.
  • Load with filter sand, see "sand loading instructions".
  • Set valve to "FILTER" position.
  • Operate the filter for longer periods.
  • Clean the strainer screen at the inlet.
FILTER DOESN'T PUMP WATER OR FLOW IS VERY SLOW
  • Clogged inlet or discharge.
  • An air leak on the intake line.
  • Excessively dirty pool.
  • Sand media clogged with dirt.
  • Nozzle and strainer connections are reversed.
  • Crusting or caking on the filtering sand surface.
  • Pool vacuuming device attached to the system.
  • The vacuum release valve on the plunger valve is activated.
  • The vacuum release valve on the plunger valve is leaking.
  • Clear any obstructions in the intake hose by discharging it inside pool wall.
  • Tighten hose nuts, check hoses for damage, check pool water level.
  • Clean the pre-filtering basket more often.
  • Backwash filter.
  • Install the nozzle at the upper position of the pool inlet, and the strainer at the lower position of the pool outlet.
  • Remove about 1" of sand if necessary.
  • Remove any pool vacuuming device attached to the system line.
  • Turn off pump, clear any debris or obstruction in the outlet, remove all air from the filter pump and turn pump on again.
  • Turn off pump, if water leaking from the vacuum release valve, then release valve needs to be replaced. Contact Intex Service Center immediately to order replacement. You may cover release valve with the cap temporarily if you ensure that the strainer cover / strainer grid is installed and you Do Not run the pump while pool is occupied.
PUMP DOESN'T WORK
  • Low water level.
  • Strainer screen clogged up.
  • An air leak on the intake hose.
  • Faulty motor or the impeller is jammed.
  • Fill pool to correct water level.
  • Clean strainer screens at pool inlet.
  • Tighten hose nuts, check hose for damage.
  • Contact Intex service center.
6-WAY VALVE/ COVER LEAKING
  • Sand tank o-ring missing.
  • Sand tank o-ring dirty.
  • Flange clamp not tight.
  • 6-way valve damage.
  • Remove 6-way valve cover and ensure the o-ring is in place.
  • Clean sand tank o-ring with garden hose water.
  • Tighten the clamp with wrench supplied.
  • Contact Intex service center.
HOSE LEAKING
  • Hose nut not securely tight.
  • Hose connection fitting o-ring/L-shape o-ring missing.
  • Tighten/reinstall hose nut.
  • Ensure o-ring/L-shape o-ring is in place and not damaged.
TIMER IS INACCURATE OR TIMER CAN'T BE SET
  • Possible inner timer defective.
  • Turn off the pump and restart 5 minutes later.
  • Re-set the timer.
  • Contact Intex service center.
PRESSURE GAUGE DOESN'T WORK
  • Clogged inlet of the pressure gauge.
  • Pressure gauge damage.
  • Clear any obstructions in the intake by unscrewing it from the 6-way valve.
  • Contact Intex service center.
SAND IS FLOWING BACK INTO THE POOL
  • Sand is too small.
  • Sand bed is calcified.
  • Use only No. 20 silica sand with particle size range 0.45 to 0.85 mm (0.018 to 0.033 inches) and a Uniformity Coefficient less than 1.75.
  • Change sand.

COMMON POOL PROBLEMS

PROBLEMDESCRIPTIONCAUSESOLUTION
ALGAE
  • Greenish water.
  • Green or black spots on pool liner.
  • Pool liner is slippery and/or has a bad odor.
  • Chlorine and pH levels need adjustment.
  • Super chlorinate with shock treatment. Correct pH to your pool store's recommended level.
  • Vacuum pool bottom.
  • Maintain proper chlorine level.
COLORED WATER
  • Water turns blue, brown, or black when first treated with chlorine.
  • Copper, iron or maganese in water being oxidized by the added chlorine. This is Common.
  • Adjust pH level to the recommended level.
  • Run filter until water is clear.
FLOATING MATTER IN WATER
  • Water is cloudy or milky.
  • "Hard water" caused by a too high pH level.
  • Chlorine content is low.
  • Foreign matter in water.
  • Correct the pH level. Check with your pool dealer for advice.
  • Adjust the chlorine level.
CHRONIC LOW WATER LEVEL
  • Level is lower than on previous day.
  • Rip or hole in pool liner or hoses.
  • The drain valves are loose.
  • Repair with a patch kit.
  • Finger tighten all caps.
SEDIMENT ON POOL BOTTOM
  • Dirt or sand on pool floor.
  • Heavy use, getting in and out of pool.
  • Use Intex pool vacuum to clean bottom of pool.
SURFACE DEBRIS
  • Leaves, insects etc.
  • Pool too close to trees.
  • Use Intex pool skimmer.

If you continue to experience difficulty, please contact our Consumer Service Department for assistance. See separate "Authorized Service Centers" sheet.

GENERAL AQUATIC SAFETY

Water recreation is both fun and therapeutic. However, it involves inherent risks of injury and death. To reduce your risk of injury, read and follow all product, package and package insert warnings and instructions. Remember, however, that product warnings, instructions and safety guidelines cover some common risks of water recreation, but do not cover all risks and dangers.

For additional safeguards, also familiarize yourself with the following general guidelines as well as guidelines provided by nationally recognized Safety Organizations:

For additional information on safety, please visit:

LIMITED WARRANTY

Your Sand Filter Pump has been manufactured using the highest quality materials and workmanship. All Intex products have been inspected and found free of defects prior to leaving the factory. This Limited Warranty applies only to the Sand Filter Pump and accessories listed below.

The provisions of this Limited Warranty apply only to the original purchaser and is not transferable. This Limited Warranty is valid for the period noted below from the date of the initial retail purchase. Keep your original sales receipt with this manual, as proof of purchase will be required and must accompany warranty claims or the Limited Warranty is invalid.

If a manufacturing defect is found within the periods noted above, please contact the appropriate Intex Service Center listed in the separate "Authorized Service Centers" sheet. The Service Center will determine the validity of the claim. If the Service Center directs you to return the product, please carefully package the product and send with shipping and insurance prepaid to the Service Center. Upon receipt of the returned product, the Intex Service Center will inspect the item and determine the validity of the claim. If the provisions of this warranty cover the item, the item will be repaired or replaced at no charge.

Any and all disputes regarding the provisions of this Limited Warranty shall be brought before an informal dispute settlement board and unless and until the provisions of these paragraphs are carried forth, no civil action may be instituted. The methods and procedures of this settlement board shall be subject to the rules and regulations set forth by the Federal Trade Commission (F.T.C.). IMPLIED WARRANTIES ARE LIMITED TO THE TERMS OF THIS WARRANTY AND IN NO EVENT SHALL INTEX, THEIR AUTHORIZED AGENTS OR EMPLOYEES BE LIABLE TO THE BUYER OR ANY OTHER PARTY FOR DIRECT OR CONSEQUENTIAL DAMAGES OR LIABILITIES. Some states, or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This Limited Warranty does not apply if the products are subject to negligence, abnormal use or operation, accident, improper operation, improper voltage or current contrary to operating instructions, or to damage by circumstances beyond Intex's control, including but not limited to, ordinary wear and tear and damage caused by exposure to fire, flood, freezing, rain, or other external environmental forces. This Limited Warranty applies only to those parts and components sold by Intex. The Limited Warranty does not cover unauthorized alterations, repairs or disassembly by anyone other than Intex Service Center personnel.

DO NOT GO BACK TO THE PLACE OF PURCHASE FOR RETURN OR REPLACEMENT. IF YOU ARE MISSING PARTS OR NEED ASSISTANCE, PLEASE CALL US TOLL-FREE (FOR U.S. AND CANADIAN RESIDENTS): 1-800-234-6839 OR VISIT OUR WEBSITE: WWW.INTEXSTORE.COM.

Proof of Purchase must accompany all returns or the warranty claim will be invalid.

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