VIVO Electric Flip Down Ceiling TV Mount

Assembly Video Available

Follow along step-by-step with our video walk through by scanning the QR code with your mobile device or by following the product link: vivo-us.com/products/mount-e-fd70

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DO NOT RETURN ITEM. Our friendly product support team is here to help!

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Give us a Call: 309-278-5303
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Our customer-minded support team is here for YOU, Monday-Friday 7am-7pm CST. We offer immediate assistance with rapid response times from customer service agents and product technicians to help you every step of the way!

Missing a Part?
If any parts are received damaged / defective OR you are missing a part, please reach out to us within 30 days of product delivery to have it replaced at no cost. We are happy to replace parts to ensure you have a fully functioning product.

PRE-ASSEMBLY | BEFORE YOU BEGIN

⚠️ If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. VIVO cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.

WARNING: CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.

CAUTION!
DO NOT INSTALL INTO DRYWALL ALONE. VERIFY YOUR WALL CONSTRUCTION. USE WOOD STUDS TO MOUNT. VIVO includes mounting for brick and concrete walls. If unsure, please contact VIVO at vivo-us.com, email at help@vivo-us.com, or call at 309-278-5303.

WEIGHT CAPACITY
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.

⚖️ 77lbs (35kg)

Product Warranty
For the most up to date details on your product's warranty, please visit the product's listing on our website or reach out to customer support: vivo-us.com/products/mount-e-fd70

Returns | Product Didn't Work Out?
VIVO offers a hassle-free 30 day return on all products. Contact customer support at 309-278-5303 or help@vivo-us.com. Please note: For items ordered in error or no longer needed, the return shipping charges will be at the buyer's expense.

TOOLS NEEDED:

Phillips Screwdriver ?, Drill ?, Pencil ✏️, Wrench ?

DIFFICULTY LEVEL

PACKAGE CONTENTS

Please consult the parts list below and ensure you have everything you need to assemble your product. If parts are missing or damaged, please contact VIVO.

• A (x1) Mount
• B (x1) Center Plate
• C (x1) Ceiling Template
• D (x2) Decorative Cover
• E (x2) VESA Bracket
• F (x2) Bracket Rail
• G (x1) AC Adapter
• H (x1) Remote
• I (x4) Cable Tie
• J (x2) Leveling Knob

Hardware:

• S-A (x4) Set Screw
• S-B (x4) M6x25mm Screw
• S-C (x4) M6 Washer
• S-D (x4) M6 Nut
• S-E (x4) M4x8mm Screw
• M-A (x4) M6x14mm Screw
• M-B (x4) M8x16mm Screw
• M-C (x4) M6x30mm Screw
• M-D (x4) M8x35mm Screw
• M-E (x4) M8 Washer
• M-F (x4) Small Spacer
• M-G (x4) Large Spacer
• T-A (x1) 3mm Allen Wrench
• W-A (x6) ST6.3x55mm Screw
• W-B (x6) Concrete Anchor
• W-C (x4) Washer

NOTE: SOME HARDWARE INCLUDED MAY NOT BE USED

ASSEMBLY STEPS

STEP 1: Installing the Mount

OPTION A: Wood Ceiling
Using Ceiling Template (C), mark exact location of mounting holes. Drill pilot holes 2.2" deep using a 4.5mm drill bit. Insert two ST6.3x55mm Screws (W-A), leaving a 5mm gap from ceiling. Hang Mount (A) so that the screws fit into the keyhole openings. Slide Mount (A) backward, then secure using additional ST6.3x55mm Screws (W-A) with Washers (W-C).

OPTION B: Concrete Ceiling
Using Ceiling Template (C), mark exact location of mounting holes. Drill pilot holes 2.4” deep, using a 10mm drill bit. Insert six Anchors (W-B), then tighten two ST6.3x55mm Screws (W-A), leaving a 5mm gap from ceiling. Hang Mount (A) so that the screws fit into the keyhole openings. Slide Mount (A) backward, then secure using additional ST6.3x55mm Screws (W-A) with Washers (W-C). Tighten all screws.

NOTE: If mounting to a wood beam ceiling, ensure the front and back holes are used for the main support if mount is in line with the beam. If perpendicular to the beam, use keyhole openings for the main support. Do NOT use included Concrete Anchors (W-B) for wood or drywall.

STEP 2: Assembling VESA Components

Assemble Bracket Rails (F) to Center Plate (C) using M6x25mm Screws (S-B), M6 Washers (S-C) and M6 Nuts (S-D). While holding M6 Nuts (S-D) with a wrench, use a Phillips screwdriver to tighten M6x25mm Screws (S-B). Slide VESA Brackets (E) onto Bracket Rails (F) and secure using M4x8m Screws (S-E) and 3mm Allen Wrench (T-A).

Adjust VESA Brackets (E) spacing to match TV mounting holes, and lock in place using Set Screw (S-A) and 3mm Allen Wrench (T-A). Remove the four pre-installed screws from Center Plate (B) and loosen the center screw until 5mm of thread is exposed.

STEP 3: Mounting VESA Assembly

Align the VESA bracket assembly with the mounting holes in the back of the TV screen. Install assembly to TV using appropriate screws (M-A thru M-D), M8 Washers (M-E), and Spacers (M-F, M-G) according to your screen's requirements.

STEP 4: Attach Leveling Knobs (Optional)

Attach Leveling Knobs (J) to the lower two Set Screws (S-A) as shown. This will ensure the TV is perfectly level with the ceiling when raised.

Note: The leveling knob will touch the ceiling and balance the mount when the mount folds up to the minimum position against the ceiling.

STEP 5: Place TV on Mount

Place the TV with VESA bracket assembly on Mount (A) by inserting the center screw on Center Plate (B) into the keyhole on Mount (A) at the desired height. Secure using previously removed screws (STEP 2) and tighten with a Phillips screwdriver. Clearance between the ceiling and top edge of TV should be no less than 15mm when TV is in the fully lowered position.

STEP 6: Manage Cables

Run cables along edge of Mount (A). Allow slack in cables for arm movement. Place Decorative Covers (D) over cables and snap into place. Next, using Cable Ties (I) to fasten cables to the side of the arm.

NOTE: Keep cables clear from inside of arm to avoid damage due to pinching.

STEP 7: Connect AC Adapter

Plug AC Adapter (G) into Mount (A), and connect to AC outlet. Follow Remote (H) instructions for operation.

NOTE: Plugging power supply into AC outlet prior to the mount may cause a large spark when connecting to the mount.

⚠️ Do not open the electrical cover.

⚠️ Never operate the unit without a TV installed.

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WHO WE ARE

VIVO is more than a brand of ergonomic office furniture. VIVO is a team of creative and innovative individuals working together to offer high quality, affordable ergonomic solutions. VIVO thinks and works outside of the box to serve you, our customer, to the best of its ability.

Need Assistance?

We Would Love to Help!

Personable Customer Support | Mon-Fri 7am-7pm
VIVO offers immediate assistance with rapid response times from customer service agents and product technicians to help you every step of the way!

Call Us: 309-278-5303
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Chat Us: www.vivo-us.com
Average Resolution Time: < 15m
Email Us: help@vivo-us.com
Average Resolution Time: 1HR 8M
(23% within < 15m, 38% within < 30m, 61% within < 1hr, 83% within <2hr, 92% within < 3hr)

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LAST UPDATED: 02/13/2023