DunRock Bubble Wireless Earbuds User Manual

Included

The DunRock Bubble package contains the following items:

• Earbuds: Two wireless earbuds, left (L) and right (R).
• Charging Case: A compact case for charging and storing the earbuds.
• Charging Plugs: Connectors for charging.
• Microphones: Integrated microphones for calls and voice commands.
• LED Indicators: Lights on both earbuds and the charging case to indicate status (e.g., charging, pairing).
• Controls: Touch-sensitive areas on the earbuds for various functions.

Visual Description: The earbuds feature a stem design with a small LED indicator and touch controls. The charging case is a compact, rectangular unit with a charging port and an LED indicator.

Connect

First-Time Connection

1. Open the charging case, take out the earbuds, and place them back into the case. Close the case.
2. Open the charging case and remove the earbuds. The earbuds will automatically enter pairing mode.
3. On your phone, navigate to Bluetooth settings and select "DunRock Bubble". Confirm by selecting "connect" and "allow".

Connecting to Another Device

To connect to a different device:

• Place the earbuds back into the charging case, open the lid, and press the button on the case for 3 seconds until the LED light on the case and/or earbud illuminates.
• On your phone, laptop, or other Bluetooth device, select "DunRock Bubble" in the settings and connect.

Note: The earbuds are designed to connect with one device at a time, not two simultaneously.

Reset

1. Remove "DunRock Bubble" from the list of paired devices on your phone, laptop, and tablet if they were ever connected.
2. Place the earbuds into the case, close the lid, and then open it again.
3. Press and hold the button on the case for 10 seconds. The LED lights on the earbuds will flash red 5 times. Continue holding until the reset process is complete.
4. Take the earbuds out of the case, and you can now proceed to connect them as new devices.

Charging

Charging the Case

Connect the charging cable to the charging case. A red light on the case indicates that it is charging. A white light indicates that the case is fully charged.

Charging the Earbuds

Place the earbuds into the charging case. A red light on the earbuds indicates that they are charging. A white light indicates that the earbud is fully charged.

Controls

The DunRock Bubble earbuds feature intuitive touch controls:

• Power ON: Take earbuds out of the case, or touch for 2 seconds.
• Power OFF: Place earbuds in the case and close the lid.
• Volume Higher: Press the right earbud 1 time.
• Volume Lower: Press the left earbud 1 time.
• Noise Cancelling, Transparency, Normal Mode Switch: Press and hold the right earbud for 2 seconds to cycle through Active Noise Cancelling (ANC), Transparency, and Normal modes.
• Play/Pause: Press the right earbud 2 times.
• Next Track: Press the right earbud 3 times.
• Play/Pause: Press the left earbud 2 times.
• Incoming Call: Press 2 times to answer, or press and hold to reject. Press 2 times to end the call.
• Voice Assist: Press the left earbud 3 times.
• Game Mode: Press and hold the left earbud for 1.5 seconds.

Note: If earbuds do not disconnect, charge the charging case with the earbuds inside.

Wearing the Earbuds

For optimal sound quality, bass response, and noise cancellation, proper fit is crucial:

• Ensure the lower stem of the earbud is positioned closely along your jaw/face. The earbud should not point too far outward, as this can negatively impact sound transmission and quality.
• Rotate the earbuds slightly until they provide the best seal in your ear. This is essential for achieving the best audio experience.

Visual Description: An illustration shows an earbud correctly inserted, with the stem pointing downwards along the cheek, and another illustration shows the earbud rotated slightly to achieve a good seal within the ear canal.

Problem? Solution.

• Earbuds not connecting to phone or laptop: Charge the case and earbuds. Reconnect. If the issue persists, check if they are connected to another device. If not, perform a reset and try again.
• Earbuds do not disconnect in the charging case: This usually happens when the charging case is empty. Charge the charging case with the earbuds inside; they will disconnect once the case is charged.
• I want to hear more bass: Set the volume loud enough. Ensure device equalizers are off. Ensure a proper seal of the earbuds in your ears. The earbud stem should be closely along your cheek, not pointing outward.
• The microphone is not working properly: Verify if the issue is indeed related to the microphone. Record a short snippet and check if you hear yourself clearly. If not, clean the microphone openings with a small brush.
• I cannot hear my own voice well during phone calls: Enable transparency mode before making a call. This will amplify your own voice in your ear.
• The earbuds connection keeps dropping: Verify if the issue is caused by the device by restarting it, updating its software, and improving the internet connection. Audio interruptions can also be caused by strong external signals like buildings, stations, microwaves. As a final check, perform a reset and try again.

Question? Answer.

• What is active noise cancelling? Active Noise Cancelling (ANC) neutralizes ambient noise, reducing the perception of surrounding sounds. It primarily filters out low-frequency sounds. Test ANC in environments with predominantly high ambient noise, such as on an airplane or train.
• What is transparency mode? Transparency mode actively plays ambient sound through your earbuds. It is useful when you want to hear the sounds around you while using your in-ear earbuds.
• These earbuds have ENC mics. What is ENC? ENC stands for Environmental Noise Cancelling. It reduces the impact of environmental noise for the person you are speaking to during calls. However, ENC is not effective at filtering out hard wind noise, as microphones are sensitive to wind interference.
• What is Game Mode? Game Mode minimizes audio-visual delay, ensuring synchronization between sound and visuals. This is useful when watching videos or playing games.
• How do I ensure the best sound? Make sure the earbuds fit properly in your ears, considering the position of the earbud and using the right-sized eartips. Select the best codec in your settings > Bluetooth > DunRock Bubble > choose AAC. Opt for the highest quality in your music app. Disable any form of equalizer in your phone and music app. Also, make sure the bottom of the earbud sits close to your cheek.

Important Safety Information

To ensure the longevity and safe operation of your DunRock Bubble earbuds, please observe the following:

• Do not disassemble your earbuds: Avoid damaging or potentially hazardous situations.
• Avoid extreme temperatures: Do not expose the earbuds to temperatures below 0°C (32°F) or above 45°C (113°F).
• Avoid shining lights: Do not shine the lights near the eyes of children or animals.
• Avoid unsafe situations: Do not use earbuds in situations where being aware of ambient noise can contribute to your safety.
• Avoid thunderstorms: Do not use the earbuds during a thunderstorm to prevent interference and reduce the risk of electric shock.
• Cleaning: Do not use aggressive chemicals or strong cleaning agents when cleaning this product.
• Hearing protection: Do not use the earbuds for an extended period and/or at high volumes, as it can damage your hearing.