SUNMI K2 MINI Self-Checkout Kiosk User Manual
Manufactured by Shanghai SUNMI Technology Co.,Ltd.
Before using this product, please read this manual carefully and keep it properly.
Three Installation Styles of Self-Checkout Kiosk
The Self-Checkout Kiosk offers three primary installation styles to suit different environments:
- Single screen desktop: A compact unit designed for countertop placement.
- Dual screen desktop: Features two screens for enhanced customer and operator interaction, suitable for countertops.
- Wall-mounted: A space-saving option designed to be securely attached to a wall.
Quick Setting
Follow these steps to enable the smart commercial device, the Self-Checkout Kiosk:
After turning on the main power supply, the screen will illuminate. You will then enter the first boot interface and can operate according to the on-screen instructions. There are two types of internet modes available:
LAN setting
After correctly plugging in the network cable, click "Setting" and then "Wired Network" to choose "Enable". An access password is required for an encrypted network connection. For IP address configuration, you have two options: automatically obtain an IP address or manually enter one.
Wi-Fi setting
Click "Setting" and then "WLAN" to enter the WLAN search interface. Wait for the available WLAN hotspots to be listed. Click the desired WLAN to connect. An access password is required for an encrypted network connection.
How to Download/Use App
The Self-Checkout Kiosk is applicable for cashier environments in various industries, such as convenience stores, department stores, catering, self-service ticketing, and livelihood services. Please turn on the Kiosk and search for and download relevant Apps from the App market on the Internet.
Connect with us:
- Facebook: Sunmitech
- LinkedIn: SUNMI Technology
For more help, please read the internal machine help App or call 400-6666-509 for free telephone services.
Brief Introduction of Self-Checkout Kiosk
This section details the components of the Self-Checkout Kiosk, based on the Dual screen desktop configuration.
Front View Components:
- Receipt printer: Used to print receipts.
- Indicator light: Indicates different statuses of the kiosk.
- 3D camera with structured light: Used for Face-ID verification and payment.
- Main screen: For customer usage.
- Power button: Controls the power state of the device.
- USB interface: For connecting devices such as cash boxes, keyboards, and scanners.
- Trumpet: Built-in speaker.
- Code scanner: Supports scanning commodity barcodes and payment QR codes.
- NFC or RF (optional): Used for NFC payment or RF quick pass functionality.
- Base plate: Provides stability for the kiosk.
Rear View Components:
- 4G SIM card (optional): For cellular network connectivity.
- Power button: Controls the power state of the device.
- USB interface: For connecting external devices.
- Secondary screen (optional): For salesperson usage.
- Hidden line cover: Conceals cable connections.
- Ports: Includes Power supply, Cash drawer interface (outputs a 120ms electric pulse, does not continuously supply power; only supports 24V/1A cash drawers), LAN, USB, Serial port, and Headphone jack.
Installation Steps for Thermal Paper Roll
Installation Steps of 58mm Thermal Paper Roll
- Open paper storage cover: Pull the printer cover outwards; it will pop open automatically.
- Load print paper roll: Place the 58mm thermal sensitive paper roll inside and pull a section of the paper out through the printer exit.
Installation Steps of 80mm Thermal Paper Roll
- Open paper storage cover: Pull the printer cover outwards; it will pop open automatically.
- Remove the front stop of the paper roll: Push back the two buckles at the bottom and lift the stop upwards.
- Remove Paper roll separator: Pull out the two paper roll separators.
- Load the front stop of the paper roll: Put it down into the slot and push it backwards.
- Load print paper roll: Place the 80mm thermal sensitive paper roll inside and pull a section of the paper out through the printer exit.
Print Paper Misoperation and Troubleshooting
Print Paper Misoperation Warnings:
- Do not skew the paper.
- Do not let the printer cover hold the paper when closing.
- Do not pull the paper too long, which may cause it to fold.
- Do not put loose paper into the paper bin.
- Please note the correct orientation of the paper when loading.
Troubleshooting for Cutter Issue:
- First, open the cutter cover and remove it.
- Turn the cutter knob downwards until the cutter is released.
Installation Steps of Wall-mounted
- Arranging electrical outlets: Arrange 86-size three-hole power supply and network port sockets according to the provided dimensions (1057mm width x 280mm height, with specific cutout dimensions of 15mm x 15mm and 17mm x 15mm).
- Installing wall screws: According to the dimensions, punch 3 holes in the wall ($8 imes 80$mm). Insert plastic expansion tubes and install 3 M5 screws, leaving approximately 3mm length exposed.
- Installing the wall mount bracket: Use 4pcs M4 screws to fix the wall mount bracket to the host.
- Installing the retainer plate: Use 2pcs M6 screws to fix the retainer plate to the host.
- Patch cables: Pass the power cable and network cable through the opening of the host and plug them in.
- Fixed host: Hang the host onto the 2pcs M5 screws installed on the wall and tighten them securely.
Common Troubleshooting
| Problems | Solutions |
|---|---|
| System is stuck | Long press the power button for 11 seconds to force shutdown; short press to restart. |
| Network cannot connect | Check the network status; Try to restart the Self-Checkout Kiosk. |
| Camera does not work | Try to restart the Self-Checkout Kiosk or call 400-6666-509. |
| Printer does not work | Please make sure the cover is closed correctly; Please double-check if there is a paper jam. |
| Print content is blank | Please check if the paper roll is installed in the wrong direction; Please check if using the 80mm paper roll. |
| Blurred print | Please check whether the thermal head is dirty; if so, wipe with anhydrous alcohol. Please replace the thermal paper with guaranteed quality to avoid unclear printing caused by paper quality. |
Basic Parameters of Self-Checkout Kiosk
| Operating system | Android 7.1 (SUNMI OS) |
| Processor | Rockchip Quad-core |
| Storage | Memory: 16G ROM+2G RAM |
| Display | Portrait screen-15.6" 1080*1920 FHD G+G capacitive multi touch Screen; Landscape(optional)-15.6" 1920*1080 FHD G+G capacitive multi touch Screen; |
| Ethernet | 1*LAN: 10/100M/1000M adaptive |
| WiFi | 2.4/5 GHZ, support IEEE 802.11a/b/g/n/ac |
| Bluetooth | Support Bluetooth 4.2 |
| Printer | 58/80mm thermal printing with automatic cutter |
| Bar code scanning | Support 1D & 2D code of mobilephone screen or Paper |
| Face camera | 3D camera with structured light; Support FR payment, membership verification, etc. |
| NFC or RF | Used for NFC payment or RF quick pass(optional) |
| Trumpet | 3W |
| External interface | 5x USB typeA, 1x RJ11 Serial port, 1x RJ12 Cashbox port, 1x RJ45 LAN, 1x Headphone jack, 1x Power port, 1x Micro-USB Debug port |
| Extended memory | Support MicroSD(TF), up to 64GB |
| Power supply | Input: AC100~240V/1.7A; Output: DC24V/2.5A,60W |
| Operational environment | Temperature: 0℃~40℃; Humidity: 25%~90% |
| Storage environment | Temperature: -20℃~55℃; Humidity: 93% (40℃, non-condensing) |
Parameters of Complete Machine
| Configuration | Host size / Weight |
|---|---|
| Dual screen desktop | 380mm width x 280mm length x 590mm depth, weight: 10.5Kg |
| Single screen desktop | 300mm width x 250mm length x 590mm depth, weight: 8Kg |
| Wall-mounted | 265mm width x 120mm length x 680mm depth, weight: 5Kg |
Package Packing List of Self-Checkout Kiosk
| Item | Quantity | Notes |
|---|---|---|
| K2 MINI Host | 1 | |
| Accessory Box | 1 | |
| Printing paper | 1 | In accessory box |
| Host power line (National standard) | 1 | In accessory box |
| User Manual | 1 | Including packing content, warranty card and certificate |
| Wall-mounted components | 2 | (Wall-mounted) |
| Host network cable | 1 | In accessory box (Wall-mounted) |
| Power adapter box | 1 | In accessory box (Wall-mounted) |
| Screw bag | 1 | In accessory box (Wall-mounted) |
Table for Names and Content Identification of Toxic and Hazardous Substances in this Product
O indicates that the content of the toxic and hazardous substance in all homogeneous materials of the component is below the limit specified in SJ/T 11363-2006.
X: indicates that the content of the toxic and hazardous substance in at least one homogeneous material of the component exceeds the limit stipulated in SJ/T 11363-2006. However, as for the reason, because there is no mature and replaceable technology in the industry at present.
The products that have reached or exceeded environmental protection service life should be recycled and reused according to the Regulations on Control and Management of Electronic Information Products, and should not be discarded randomly.
| Part Name | Pb | Hg | Cd | Cr(VI) | PBB | PBDE | DEHP | DBP | BBP | DIBP |
|---|---|---|---|---|---|---|---|---|---|---|
| Circuit Board Component | X | O | O | O | O | O | O | O | O | O |
| Structural Component | O | O | O | O | O | O | O | O | O | O |
| Packaging Component | O | O | O | O | O | O | O | O | O | O |
Product Warranty Card
Product Name: Self-Checkout Kiosk
Product model: K2 MINI
Product No.: [Not specified]
Date of purchase: [Not specified]
Warranty period: From the date of purchase, our company provides [Not specified] day warranty service.
Contact information:
- Company address: Room 505, Building 7, No. 388, Songhu Rd, Shanghai, China.
- Contact number: 400-6666-509
Free warranty is not available for:
- Dismantle and repair the product without permission.
- The bar code and fragile stickers of the product are damaged, and the warranty card is altered or incomplete.
- Failure to operate the equipment in accordance with the instructions.
- Artificial damage caused by failure, scratch or damage due to water inflow or falling.
- Failure or damage caused by force majeure.
- Beyond the warranty period.
Product certificate: Inspection Qualified
Manufacture: Shanghai SUNMI Technology Co.,Ltd.
Mail: contactus@sunmi.com
Points for Attention
Safety Warning
- Please plug the AC plug into the AC socket corresponding to the identification input on the power adapter of the accessory.
- It is strictly forbidden to use it at a site with the existence of any potential explosive gas.
- Risk of fire or explosion if the battery is replaced by an incorrect type.
- This is professional equipment, so no-professionals are not allowed to open the internal module at will, to avoid danger.
- This is an A-grade product. In the living environment, this product may cause radio interference. In this case, the user maybe required to apply feasible measures against the interference.
Points for attention about the power supply
- Please unplug the plug from the power supply AC socket to completely disconnect the power supply connection of the device.
- The power supply socket should be installed near the device, and be easy to contact.
Important Safety Instructions
- Avoid installation or use during thunder & lightning periods to prevent electrical shock.
- If you discover unusual odor, overheat, or smog, cut off the power supply immediately!
- The paper knife is relatively sharp; please do not touch it.
Suggestions
- Do not use it near water or in humid environments to prevent liquid from dropping into the terminal.
- Do not use it in extreme cold or hot environments (e.g., near ignition sources or lighted cigarettes).
- Do not drop, throw, or bend it.
- Try to use it in a clean and dust-free environment to prevent small items from dropping into the terminal.
- Do not use it near medical devices when not allowed.
Disclaimer
Due to product updates, certain details in this document may be inconsistent with the product. Please refer to the actual item. SUNMI Technology Co.,Ltd. owns the interpretive right of this document and reserves the right to modify this user guide without prior notice.
FCC Statement
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
EU Note
In all EU member states, operation of 5150-5250MHz is restricted to indoor use only.
Covered Countries:
- FR (France)
- DE (Germany)
- IT (Italy)
- NL (Netherlands)
- BE (Belgium)
- LU (Luxembourg)
- DK (Denmark)
- IE (Ireland)
- GB (United Kingdom)
- GR (Greece)
- ES (Spain)
- PT (Portugal)
- FI (Finland)
- AT (Austria)
- SE (Sweden)
- PL (Poland)
- HU (Hungary)
- CZ (Czech Republic)
- CY (Cyprus)
- SI (Slovenia)
- SK (Slovakia)
- LV (Latvia)
- LT (Lithuania)
- EE (Estonia)
- BG (Bulgaria)
- RO (Romania)
- MT (Malta)
- HR (Croatia)
