VIVO Triple Monitor Desk Mount
Instruction Manual
SKU: STAND-V103
For helpful videos and specifications, scan the QR code or visit: https://vivo-us.com/products/stand-v103
Get in Touch: Monday-Friday, 7:00am-7:00pm CST
Email: help@vivo-us.com | Website: www.vivo-us.com | Phone: 309-278-5303
WARNING!
If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. VIVO cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.
TIPOVER WARNING
SERIOUS OR FATAL CRUSHING INJURIES CAN OCCUR FROM TIPOVER. TO HELP PREVENT TIPOVER:
- NEVER ALLOW CHILDREN TO CLIMB, STAND, HANG, OR PLAY ON ANY PART OF MONITOR OR STAND.
- USE TIPOVER RESTRAINT OR ANCHOR STAND TO WALL.
USE OF TIPOVER RESTRAINTS MAY ONLY REDUCE, BUT NOT ELIMINATE RISK OF TIPOVER.
WARNING: CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
Weight Capacity: 22 lbs Per Arm (10 kg)
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.
PACKAGE CONTENTS
| Item | Description | Quantity |
|---|---|---|
| A | Pole | x1 |
| B | Lower Clamp | x1 |
| C | Upper Clamp | x1 |
| D | Pole Cover | x1 |
| E | Arm | x1 |
| F | Arm Extension | x2 |
| G | Joint Cover | x4 |
| H | Plastic Spacer | x4 |
| I | Support Plate | x1 |
| J | Center VESA Plate | x1 |
| K | Side VESA Plate | x2 |
| L | Grommet Pad | x1 |
| M | Cable Clip | x4 |
| N | Spare Cap | x2 |
| S-A | M6x8mm Screw | x3 |
| S-B | M10x15mm Screw | x2 |
| S-C | M10x47mm Screw | x2 |
| S-D | M8x10mm Screw | x2 |
| S-E | M10 Washer | x1 |
| S-F | M10 Bolt | x1 |
| S-G | Lock Washer | x1 |
| S-H | M4x6mm Screw | x1 |
| S-I | Cap Nut | x2 |
| M-A | M4x12mm Thumbscrew | x12 |
| M-B | M4x30mm Screw | x12 |
| M-C | M4 Spacer | x12 |
| T-A | 3mm Allen Wrench | x1 |
| T-B | 5mm Allen Wrench | x1 |
| T-C | 6mm Allen Wrench | x1 |
| T-D | Wrench | x1 |
Tools Needed: Phillips Screwdriver, Drill
NOTE: SOME HARDWARE MAY NOT BE USED
ASSEMBLY STEPS
STEP 1 - Clamp Installation
Install Upper Clamp (C) to Pole (A) using M6x8mm Screws (S-A) and a Phillips screwdriver.
[Diagram showing Upper Clamp (C) attached to Pole (A) with Screws (S-A)]
Assemble Lower Clamp (B) to Upper Clamp (C) using M10x15mm Screws (S-B) and 6mm Allen Wrench (T-V). Secure the clamp assembly to the desktop by tightening the hand bolts on Lower Clamp (C). Install the Pole Cover (D) to Pole (A).
[Diagram showing Lower Clamp (B) attached to Upper Clamp (C) with Screws (S-B) and Allen Wrench (T-V), and Pole Cover (D) on Pole (A) attached to a desk]
STEP 1 - Grommet Installation
Remove adhesive backing from Grommet Pad (L) and place on the bottom of Pole (A).
[Diagram showing Pole (A) with Grommet Pad (L) attached to its bottom]
Install Pole (A) to existing grommet hole using Support Plate (I) with M10 Bolt (S-F), M10 Washer (S-E) and Lock Washer (S-G). Tighten with Wrench (T-D). Install the Pole Cover (D) to Pole (A).
[Diagram showing Pole (A) installed through a desk grommet hole with Support Plate (I), Bolt (S-F), Washer (S-E), Lock Washer (S-G), and Wrench (T-D), and Pole Cover (D) on Pole (A)]
If no grommet hole exists, drill a 3/8" (10mm) diameter hole through the mounting surface.
STEP 2
Lay Arm (E) on a flat surface with holes for cable clips facing down. Add Plastic Spacers (H) to holes at ends of Arm (E).
[Diagram showing Arm (E) with Plastic Spacers (H) inserted into holes at the ends, with cable clip holes facing down]
Align Arm and Arm Extension (E,F) so that the holes for the cable clips are facing down. Insert Monitor Arms (E) into Arm Extension (F) as shown below. Secure using M10x47mm Screws (S-C) and 6mm Allen Wrench (T-C).
[Diagram showing Monitor Arms (E) inserted into Arm Extension (F) with Screws (S-C) and Allen Wrench (T-C)]
Press Monitor Arm Covers (G) onto the top and bottom of arm joints. Place Cable Clips (M) into wire clip holes.
[Diagram showing Monitor Arm Covers (G) attached to arm joints and Cable Clips (M) inserted into wire clip holes]
STEP 3
Slide arm assembly onto Pole (A) at desired height and secure using M8x10mm Screws (S-D) and 5mm Allen Wrench (T-B).
[Diagram showing arm assembly attached to Pole (A) with Screws (S-D) and Allen Wrench (T-B)]
STEP 4a - Flat Back Monitors
Attach the Center VESA Plates (K) to the monitors you intend to mount in the center of the mount. Attach Side VESA Plates (J) to remaining monitors. Secure using M4x12mm Screws (M-A).
[Diagram showing Center VESA Plate (K) and Side VESA Plate (J) installation on monitors using Screws (M-A)]
NOTE: Hand tighten screws to avoid stripping the plastic screw heads.
STEP 4b - Curved/Recessed Back Monitors
Attach the Center VESA Plates (K) to the monitors you intend to mount in the center of the mount. Attach Side VESA Plates (J) to remaining monitors. Secure using M4 Spacers (M-C), M4x30mm Screws (M-B) and a Phillips screwdriver.
[Diagram showing Center VESA Plate (K) and Side VESA Plate (J) installation on monitors with Curved/Recessed Backs using Spacers (M-C), Screws (M-B), and Phillips screwdriver]
STEP 5
Slide the center monitor onto the Center Head (C1) of Monitor Arm (C). Install M4x6mm Screws (S-E) to secure the monitor.
[Diagram showing center monitor attached to Center Head (C1) of Monitor Arm (C) with Screws (S-E)]
STEP 6
Slide the outer monitors onto Outer VESA Heads (C2). Secure with Cap Nut (S-I).
[Diagram showing outer monitors attached to Outer VESA Heads (C2) with Cap Nuts (S-I)]
Adjust Monitor Tilt
Pry off Plastic Covers (C3) from the Outer VESA Heads (C2). The exposed nut on the side is used to adjust the tilt. Tighten the nut using Wrench (T-D) to adjust. Replace Plastic Covers (C3).
[Diagram showing Plastic Covers (C3) being removed, adjustment of tilt using Wrench (T-D) on the exposed nut, and replacement of covers]
To adjust center monitor swivel or tilt, use 5mm Allen Wrench (T-B) to loosen center set screw on the Center Head (C1), as shown at left.
[Diagram showing adjustment of center monitor swivel/tilt using Allen Wrench (T-B) on Center Head (C1)]
Adjust Monitor Height
To adjust center monitor height, turn the screw behind Center Head (C1) using the 5mm Allen Wrench (T-B).
[Diagram showing adjustment of center monitor height using Allen Wrench (T-B) on Center Head (C1)]
To level the side monitors, remove the Cap Nut (S-I) and turn the inner bolt with the 3mm Allen Wrench (T-A) to raise or lower the monitor. Replace Nut after the adjustment.
[Diagram showing leveling of side monitors by adjusting inner bolt with Allen Wrench (T-A) after removing Cap Nut (S-I)]
Cable Management
Manage cables using Cable Clips (M) on assembled arms. Remove the split cap from the Pole (A) and feed cables through, pulling ends out from the opening in back. Replace the split cap when finished.
[Diagram showing cable management using Cable Clips (M) and routing cables through Pole (A)]
Support and Contact Information
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Support Hours: Monday - Friday 7:00am - 7:00pm CST
Our dedicated support team can offer immediate assistance with rapid response times. If any parts are received damaged or defective, please contact VIVO. We are happy to replace parts to ensure you have a fully functioning product.
Phone: 309-278-5303
Website: www.vivo-us.com (Chat live with an agent!)
Email: help@vivo-us.com
Average Resolution Time (within office hours): 5M 4S
Average Resolution Time (within office hours): < 15 M
Average Response Time (within office hours): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
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