Widex MOMENT: A Special Moment for Hearing Enthusiasts

The Revolution in Sound: The History of Widex Sound

Widex has always strived to create hearing systems that come as close as possible to nature's brilliance. Since the invention of the digital hearing system, it has been an accepted fact that a hearing system sounds like a hearing system. Widex is breaking new ground with the WIDEX MOMENT hearing system series, opening up a completely new hearing experience comparable to the natural hearing impression you knew before your hearing loss.

Key milestones in Widex's journey towards perfect sound:

• 1995: Consideration of the ear's anatomy in hearing system fitting.
• High-resolution sound processing in 15 frequency bands, based on the processing of natural hearing.
• True-to-life sound reproduction of the entire sound spectrum with a unique bandwidth from quiet (5 dB) to loud (113 dB peak level).
• The best sound in every hearing situation with the intelligent universal automatic system.
• Artificial intelligence for an individual hearing experience, intuitively controlled via a smartphone app.
• The sound revolution for natural hearing with Widex PureSound and TruAcoustics.

The New Naturalness of Hearing

Widex is taking new paths in sound processing with the MOMENT hearing system series. The ultra-fast PureSound processing opens up a completely new hearing experience with hearing systems, comparable to the natural hearing impression you knew before your hearing loss.

In conventional open-fit hearing systems, the sound processed by the hearing system reaches the ear with a time delay compared to the direct sound from the environment. This time delay causes distortion effects in the ear canal, which impair the naturalness of the sound image in cases of mild to moderate hearing loss.

The sound revolution behind the scenes: Sound processing with PureSound is faster than any other hearing system, eliminating delay-induced distortions in open-fit hearing systems. The result for you is a natural and incomparably clear hearing experience.

Precise representation of the original signal with Widex PureSound

Distortions in conventional hearing systems

A technological revolution that is audible: A scientific study* with 101 participants investigated the satisfaction of experienced hearing system users with MOMENT compared to their own hearing systems from various manufacturers. MOMENT impressed in all categories of the study.

Key study results at a glance:

• Satisfaction with sound quality: 91% of participants are satisfied with the great sound quality of MOMENT.
• Naturalness of sound correlates strongly with sound quality satisfaction: The sound quality of MOMENT is perceived as natural.
• Conversations in noise: Five times more participants are satisfied with MOMENT hearing systems than with their own hearing aids.
• Easier participation in everyday life: 90% of participants are satisfied with MOMENT hearing systems in everyday life (69% with their own hearing aids).
• Overall satisfaction: The most frequently mentioned rating for MOMENT was the top rating “very satisfied”.

Precise Adjustment to Your Individual Hearing

The perfect sound experience begins with the precise adjustment of the hearing system to the individual ear of the hearing aid wearer. Thanks to the TruAcoustics method in fitting WIDEX MOMENT, your hearing care professional can take into account the individual anatomy of your ear with unprecedented precision.

A person's hearing is as individual as a fingerprint, and the individual biometric characteristics of the ear significantly influence the sound of the hearing system. Widex invented precise measurement and fitting with the hearing system in the ear and now offers the most precise method with TruAcoustics to consider the individual anatomical characteristics of the ear in hearing system fitting.

The TruAcoustics method is based on findings from the Widex development team from thousands of real-world hearing system fittings. The result for you is an overall harmonious, clear sound image and optimized perception of your own voice.

Fully Automatic Best Hearing and Understanding in Every Listening Situation

The intelligent universal automatic system is the core of WIDEX MOMENT: It seamlessly controls all functions of the hearing system, ensuring that you enjoy the best possible hearing experience in the various listening situations of everyday life.

Precisely adjusted to the respective listening situation: Our everyday life consists of a variety of different listening situations that flow seamlessly into one another. Each listening situation presents its own unique challenges for signal processing in the hearing system. The MOMENT hearing system clearly recognizes which listening situation you are in. Based on this, the automatic system ensures tailor-made configuration of all hearing aid functions for the respective listening situation. The hearing system settings work seamlessly and imperceptibly for you in changing listening environments.

The universal automatic system assigns all everyday listening situations to a specific sound world category. The classification of listening situations into these so-called Sound Classes allows the hearing system not to focus solely on maximum audibility, but to weight audibility and hearing comfort according to the requirements of the listening situation.

The hearing system classes, which enable differentiation between the same listening situation with and without speech, offer additional fine-tuning. Sound Classes with speech, for example, provide increased audibility and more sound contrast through speech enhancement, while Sound Classes without speech focus on greater hearing comfort or an overall quieter, softer sound image.

Universal program with 11 Sound Classes: precise, natural adaptation to every listening situation.

Overview of Sound Classes for the Universal Automatic System:

• Social: Optimizes the hearing system for listening in situations with multiple conversation partners in moderate background noise, e.g., dinner with family or business meetings.
• Music (classical): Optimizes the hearing system for music characterized by medium to high intensity and large variations in volume or frequency.
• Music (contemporary): Optimizes the hearing system for music characterized by high intensity and low variations in volume or frequency.
• Vehicle with speech: Optimizes the hearing system for situations with a dominant speaker and monotonous low-frequency background noise, e.g., car, train, airplane.
• Vehicle: Optimizes the hearing system for situations with monotonous low-frequency background noise, e.g., car, train, airplane.
• City with speech: Optimizes the hearing system for situations with a dominant speaker in a highly variable noise environment, e.g., a walk in a pedestrian zone, shopping on the way home, working in a noisy workplace with ringing phones and talking people, and other everyday situations.
• City: Optimizes the hearing system for situations in a highly variable noise environment, e.g., a walk in a pedestrian zone, shopping on the way home, working in a noisy workplace with ringing phones and talking people, and other everyday situations.
• Social with speech: Optimizes the hearing system in the most challenging listening situations with a multitude of voices and a dominant speaker, such as a noisy canteen, a party, or a visit to a restaurant.
• Social: Optimizes the hearing system in the most challenging listening situations with a multitude of voices, such as a noisy canteen, a party, or a visit to a restaurant.
• Quiet with speech: Optimizes the hearing system for listening in quiet everyday situations with a speaker, e.g., working in a quiet office, a conversation during a walk in nature, or a chat at the breakfast table.
• Quiet: Optimizes the hearing system for listening in quiet everyday situations, e.g., working in a quiet office, a walk in nature, or at home while reading a book.

Individual Sound Adjustment in the Current Listening Situation

With the MySound functions, WIDEX MOMENT offers unique possibilities to adjust the sound image of the hearing system directly to individual sound preferences in the current listening situation. Widex relies on the intelligence of machine learning, a field of computer science that deals with the artificial generation of knowledge from experience.

MySound for individual sound adjustment with the MOMENT app

In the MySound menu of the MOMENT app, two attractive options are available for sound individualization. The SoundSense Learn function intuitively guides you through an A/B comparison of different sound profiles to your personalized hearing experience. MySound also offers you the option to select an automatic sound recommendation. The sound recommendations are based on data on sound preferences in different listening situations from SoundSense Learn users worldwide. Regardless of your listening situation, MySound can provide an accurate recommendation and offer you a personalized hearing experience quickly and easily. MySound is exclusively available for the Bluetooth models mRIC RD, RIC 312 D, and BTE 13 D.

Artificial intelligence for better hearing

Whether it's finding what you like more easily thanks to personalized purchase recommendations from online retailers or using voice assistants like Apple's Siri – machine learning already makes many areas of our lives easier. Widex uses the intelligence of machine learning for better hearing.

True-to-Life Reproduction of the Entire Sound Spectrum

A hearing experience with WIDEX MOMENT knows no bounds. Enjoy natural communication in all listening situations and music enjoyment with the highest sound dynamics.

True-to-life sound reproduction from quiet to loud: For clear speech understanding and dynamic music enjoyment, it is crucial that the hearing system captures and processes a wide sound spectrum from quiet to loud true to life. The unique transmission bandwidth of WIDEX MOMENT ensures that you can even hear quiet whispers and that speech is recognized and processed without distortion, even in very loud listening environments. Experience music in brilliant, distortion-free sound.

Natural hearing from deep to high tones: A super-wideband transmission from deep to high frequencies – from 70 Hz to 10 kHz – ensures a lively, clear sound and guarantees that important sounds of speech or music are authentically preserved.

Based on the processing of natural hearing: Incoming acoustic signals are divided into different tonal ranges (frequencies) so that they can subsequently be processed to best compensate for individual hearing loss in different listening situations. The finer the processing, the clearer and more natural the sound image, and the better the adaptation to your individual needs. At Widex, the maximum is processing in 15 frequency bands or channels. Widex thus follows the division of the human cochlea, where a specific section of hair cells is reserved for each pitch.

From quiet, fine tones to the powerful sound of an orchestra: WIDEX MOMENT offers a unique transmission bandwidth from quiet (5 dB) to loud (113 dB peak level).

Relaxed Speech Understanding in Noisy Environments

One of the biggest challenges in everyday hearing is following conversations in noisy environments with multiple speakers without stress, e.g., in a restaurant, at conferences, or at family celebrations. WIDEX MOMENT combines unique functions to suppress background noise and make speech clearly audible.

Patented speech enhancement for relaxed understanding: A noisy listening environment consists of a variety of different sound types. Using various parameters, the hearing system checks in real-time which types of sound are present in the current listening environment and clearly identifies speech signals.

Disturbing background noises are suppressed. To optimize speech in noisy environments, the hearing system automatically adjusts its amplification so that speech is least obscured by background noise and remains clearly audible when the noise level is reduced. The speech enhancement developed by Widex additionally enhances speech clearly above the reduced background noise.

Supports focused listening: Similar to natural hearing, the hearing systems in both ears are coordinated and can adjust differently depending on which side you are being addressed. The hearing system facing the conversation partner enhances speech, while the other reduces background noise. This makes it easier for you to hear your conversation partner amidst the hubbub of voices.

Hear speech from all directions: A highly adaptable multi-microphone system with speech tracking ensures that speech is audible from all directions.

Brilliant Sound with Natural Hearing Comfort

Crucial for a natural hearing sensation is hearing comfort in both loud and quiet listening environments. Thanks to its comprehensive sound analysis function, WIDEX MOMENT is able to process individual sound types in such a differentiated way that a hearing sensation close to natural hearing is possible.

Natural hearing in quiet environments: WIDEX MOMENT enables authentic perception of quiet sounds and quiet speech. However, practice shows that quiet, monotonous noises, such as the hum of a refrigerator or the whirring of a fan, are perceived as disturbing by hearing aid wearers. The hearing system reduces these quiet background noises without impairing the audibility of valuable quiet sounds – such as rustling leaves, quiet birdsong, or quiet speech.

Comfort with loud sounds: Real-time noise reduction generally ensures comfortable hearing in noisy environments. So-called impulse noises, such as clinking glasses, clattering dishes, or slamming doors, are reliably detected and reproduced at a pleasant volume without impairing speech transmission.

Enjoy outdoor activities: Wind noise can impair hearing enjoyment during outdoor activities such as cycling or hiking, sailing, or shopping in the city. WIDEX MOMENT, in addition to noise reduction, provides maximum hearing comfort with a special SmartWind Manager. The innovative hearing system not only specifically eliminates the noise of the wind generated at the microphones but also improves speech intelligibility. This means that in a listening situation with wind and speech, only the wind noise is eliminated. Studies show a significant improvement in speech intelligibility.* Fascinatingly, this function only eliminates wind noise and preserves valuable natural sounds, such as the sound of waves at the sea.

Spatial Sound and Secure Orientation

With WIDEX MOMENT, you experience a fascinating spatial soundscape and can precisely locate the direction of a sound source – for greater safety, e.g., in road traffic.

Directional hearing: For better localization of sound sources or speech, a highly adaptable multi-microphone system is used. It is capable of recognizing speech in different frequency bands and automatically adjusting to speech.

Replication of the ear canal effect: For the localization of sound sources from the front or back, the shape of the outer ear plays a crucial role in natural hearing. The ear canal effect is replicated and, in combination with a direction-dependent adjustment of the hearing system, supports spatial hearing and natural sound.

360° precise orientation: The physical position of the ears on each side of the head allows us to determine if signals are coming from the left or right. The head casts an acoustic shadow. If the sound source is, for example, on the right, we hear the sound on the left slightly quieter than on the right. The two hearing systems are coordinated and precisely replicate this effect in 15 frequency bands. Together with the replication of the ear canal effect and a 15-channel multi-microphone system, sound sources can be localized with 360° precision.

Sound Programs for Relaxation and Against Tinnitus

Approximately three million people in Germany suffer from tinnitus. A large portion of this group is disturbed by annoying ear noises and seeks practical solutions to reduce the perception of tinnitus. Based on scientific findings, Widex has developed a unique sound program that demonstrably promotes relaxation and effectively minimizes the perception of tinnitus.

Effective stress reduction: The ZEN tones minimize the contrast between tinnitus and the hearing environment. The tones are based on the scientific finding that certain musical structures, such as a slow tempo, low pitch, and the absence of emotional content, have a calming effect.

Various sound programs to choose from: You can choose from five different ZEN sounds, which are adjusted to your needs by your hearing care professional in terms of tempo, pitch, and volume. Additionally, narrow-band and broad-band noise are available for use with tinnitus.

Effectiveness scientifically proven: Studies on the suitability of ZEN tones for use with tinnitus patients show that the ZEN sound programs are a very effective sound therapy instrument for tinnitus.

Technological Highlights of Widex MOMENT at a Glance

Comfort Features

• Analysis and customer profile:
• True-to-life sound panorama: captures the entire sound spectrum from very quiet to loud sounds true to life.
• Consideration of your individual hearing ability: Your individual hearing curve is stored in the hearing system, enabling the hearing system to be adapted to your hearing ability in conjunction with continuous analysis of the hearing environment.
• Real-time analysis of the hearing environment with active speech recognition: analyzes the hearing environment and precisely distinguishes between speech and other sound types.

• Sound Quality:
• TruAcoustics: precise consideration of the individual anatomy of the ear in hearing system fitting.
• PureSound: eliminates delay-induced distortions (direct sound/amplified sound) for a natural sound image.
• High-resolution signal processing: incoming acoustic signals are divided into different tonal ranges (frequencies) so that individual hearing loss can be best compensated for in different listening situations.
• Sound dynamics maximization (quiet to loud tones): true-to-life digitization of the entire sound spectrum.
• Super-wideband transmission (low to high tones): preserves high frequencies that are important for music or distinguishing speech sounds, for example.

• MySound: individual sound adjustment in real-time with the MOMENT app (mRIC RD/RIC 312 D/BTE 13 D)

Speech and Hearing Comfort

• Intelligent universal automatic system: controls all hearing system functions, tailor-made for the respective listening situation. The classification of listening situations into different sound world categories allows the hearing system not to focus solely on maximum audibility, but to weight audibility and hearing comfort according to the listening situation. (Symbol explanation on pages 12/13)
• Whisper speech/quiet speech: Quiet speech or distant speech is perceived naturally.
• Advanced noise reduction: Based on the hearing environment analysis, the hearing system adjusts its amplification so that speech is least obscured by background noise and remains audible when the noise level is reduced. Disturbing background noises are comfortably reduced by up to 14 dB.
• Speech enhancement SII: Speech is additionally clearly enhanced above the reduced background noise.
• Dynamic speech enhancement SII: offers the most precise and fastest processing of speech in noise. Best speech intelligibility in highly variable listening situations.
• Speech focus in a crowd of voices: The hearing system facing the conversation partner enhances speech, while the other reduces background noise. This makes it easier to focus on the conversation partner in a crowd of voices.

• Pleasant hearing sensation with sudden loud noises (impulse noise suppression): Impulse noises, such as clinking glasses, are reproduced at a pleasant volume without impairing speech transmission.
• Softlevel noise reduction for reducing quiet background noises: reduces quiet background noises (e.g., refrigerator hum) without impairing the audibility of valuable quiet sounds.
• Enjoy outdoor activities with SmartWind Manager: The noise generated at the microphones (wind noise) is eliminated while simultaneously improving speech intelligibility.
• Sound programs for relaxation and against tinnitus: promote relaxation and minimize the perception of tinnitus (five ZEN sounds, broad-band and flexibly adjustable narrow-band noise).

Orientation

• Directional hearing: adaptive multi-microphone that adjusts to speech in frequency bands.
• Spatial hearing: Spatial hearing is additionally supported by replicating the ear canal effect and the head shadow effect.
• 360° precise spatial hearing: Consideration of the head shadow effect precisely in 15 frequency channels, ear canal effect, 15-channel adaptive multi-microphone system.

Operating Comfort and Safety

• Full automatic: automatic adaptation to personal hearing loss in changing listening environments.
• Optionally remotely controllable discreetly, e.g., via smartphone app (MOMENT app/ToneLink app).
• SmartSpeak: communicates important information, such as battery status, in natural language.
• Hearing programs: programs programmable by the hearing care professional for individual adaptation to selected listening situations, e.g., telephone program.
• Automatic synchronization: when operated manually on one hearing system.
• Protection against dust and moisture: WIDEX MOMENT meets the high IP 68 standard for moisture and dust protection.
• Power saving management: always activates only the functions needed in the respective listening situation. Even with direct streaming, WIDEX MOMENT is the industry leader in power efficiency.

Multimedia Connectivity

• Wireless connection: with smartphone, phone, TV etc. via the WIDEX DEX accessory line. Bluetooth connection with the TV via TV PLAY (mRIC R D/RIC 312 D), available from April 2021.
• Made for iPhone: direct audio transmission via Bluetooth from iPhone to hearing systems (mRIC R D/RIC 312 D).
• Bluetooth audio transmission from Android smartphones: prepared for ASHA update (mRIC R D/RIC 312 D).

Basic Equipment

All hearing systems work digitally in at least four adjustable frequency channels and with high feedback safety (no annoying whistling) thanks to feedback suppression. For good speech understanding in background noise, noise reduction is provided. The basic equipment also includes three hearing programs.

Bluetooth Connectivity with the Smartphone via WIDEX MOMENT App

The MOMENT models mRIC R D, RIC 312 D, and BTE 13 D are equipped with Bluetooth technology, which connects the hearing system to an iPhone or Android smartphone. The hearing system transmits audio signals from the smartphone² directly into the hearing systems – e.g., phone calls, music, or voice messages – and can be conveniently operated with the MOMENT app.

Program selection:

• MySound: functions for individual sound adjustment supported by artificial intelligence
• Geolocation for assigning personal hearing programs to a specific location; automatic activation of the hearing program at the respective location
• Preference-Control: adjustment of more audibility or more hearing comfort
• Preference-Control setting right/left separately
• Sound mixer for weighting the streaming signal in relation to the hearing environment
• Equalizer for manual sound adjustment via bass, middle, and treble sliders or by selecting four preset formats
• Muting the hearing aid microphones, e.g., for better speech understanding during mobile phone calls without ambient noise
• Focus direction for selecting a specific hearing direction
• Hearing system search via GPS
• In-app help

Controlling Hearing Systems with the ToneLink App

The ToneLink app* does not require Bluetooth technology. It can therefore be used to control all WIDEX MOMENT models. The intuitive app turns your iPhone or Android smartphone into a convenient remote control for your hearing systems and includes attractive features.

Program selection:

• Preference-Control: adjustment of more audibility or more hearing comfort
• Focus direction for selecting a specific hearing direction
• In-app help

Bluetooth Connectivity of Hearing Systems with the Television

WIDEX TV PLAY: Wireless flexibility and brilliant stereo sound. Transmits TV sound via Bluetooth directly to the hearing systems. Wireless sound transmission for high flexibility and freedom of movement. Brilliant stereo sound. Dual antenna technology for maximum transmission stability. Easy operation and installation. Muting the hearing aid microphones for undisturbed listening (headphone effect). Individual volume adjustment, independent of the TV's volume. Attractive, discreet design. Controllable directly via the hearing system's program button and optionally via the RC-DEX miniature remote control, the ToneLink app, or the WIDEX MOMENT app.

Multimedia Connectivity with the Accessory Line Widex DEX

• FM-DEX: Universal radio interface. FM function for connecting wireless radio microphones. Audio function for connecting audio systems, e.g., MP3 players. Integrated induction coil, e.g., for lectures, concerts, and church visits.
• PHONE-DEX 2: Comfortable landline telephony. Universal handset. Transmits phone calls wirelessly to both hearing systems simultaneously. Attractive additional functions, e.g., integrated answering machine, speed dial buttons, and SOS emergency call function for triggering an emergency call with just one button press. Can also be used by people without hearing systems as a conventional telephone. The home landline system can be expanded with PHONE-DEX 2 universal handsets for more comfort and safety.
• TV-DEX: Television with brilliant stereo sound. Transmits TV sound lip-synchronously to both hearing systems simultaneously. Brilliant stereo sound. Easy operation and installation. Can be used for Hi-Fi systems and televisions, with simple switching via the TV controller. Muting the hearing aid microphones for undisturbed listening (headphone effect). Individual volume adjustment, independent of the TV's volume. No additional devices (streamer) required. Automatic connection to the hearing systems.
• COM-DEX: Mobile hands-free device and universal audio transmission. Transmits phone calls wirelessly to both hearing systems simultaneously. Hands-free calling/hands-free device. Connection of two smartphones possible. Compatible with various mobile devices (e.g., iPhone, iPad, iPod, and Android systems). Universal audio transmission, e.g., music, audiobooks, etc. Muting the hearing aid microphones for undisturbed listening (headphone effect).
• COM-DEX Remote Mic: Practical wireless microphone. Facilitates conversations in noisy environments or at a distance. Transmits conversations wirelessly via COM-DEX to both hearing systems simultaneously.
• RC-DEX: Preference-Control miniature remote control. Discreet, small design. Program selection. Preference-Control function for flexible adjustment of more audibility or more hearing comfort.

The Attractive Widex MOMENT Hearing System Models

MRIC R D

• World's smallest lithium-ion RIC hearing system (behind-the-ear model).
• Rechargeable lithium-ion battery technology.
• Program/volume control button.
• Small, handy charging station.
• 2.4 GHz Low-Energy Bluetooth technology for controlling the hearing system via the MOMENT app and for direct audio transmission from iPhone and Android smartphones*.
• For mild to severe hearing loss.
• Connection to DEX accessories.
• Connection to TV PLAY.

RIC 10

• Ultra-small design hearing system (behind-the-ear model).
• Virtually disappears behind the ear.
• For mild to moderate hearing loss.
• Connection to DEX accessories.

RIC 312 D

• Slim, small design hearing system (behind-the-ear model).
• Program/volume control button.
• 2.4 GHz Low-Energy Bluetooth technology for controlling the hearing system via the MOMENT app and for direct audio transmission from iPhone and Android smartphones*.
• Telecoil (for inductive reception, e.g., in theaters or churches).
• For mild to profound hearing loss.
• Connection to DEX accessories.
• Connection to TV PLAY.

BTE 312

• Elegant design hearing system (behind-the-ear model).
• Volume/program control button.
• For mild to profound hearing loss.
• Connection to DEX accessories.

BTE 13 D

• Slim, functional design hearing system (behind-the-ear model).
• Discreetly hidden behind the ear.
• Program button, volume rocker.
• Super-wideband transmission.
• Made for iPhone: 2.4 GHz Low-Energy Bluetooth technology.
• Telecoil for inductive reception (e.g., church, theater).
• For mild to profound hearing loss.
• Connection to DEX accessories.
• Connection to TV PLAY.

CIC Micro

• Virtually invisible in-ear model.
• For mild to moderate hearing loss.
• Connection to DEX accessories.

CIC

• Virtually invisible in-ear model.
• For mild to moderate hearing loss.
• Connection to DEX accessories.

XP

• Functional, discreet in-ear model.
• Telecoil (for inductive reception, e.g., in theaters or churches).
• For mild to moderate hearing loss.
• Connection to DEX accessories.

The Attractive Color Palette of Widex MOMENT

All behind-the-ear hearing systems are available in this color selection.

Perfected Hearing Enjoyment with Custom-Made Earpieces

An essential component of hearing system care is the acoustic coupling of the hearing system to the ear. Typically, standard earmolds are used during the fitting. After the fitting is completed, a custom-made earpiece is recommended. It not only ensures high wearing comfort and a secure fit in the ear but also guarantees that the precisely and individually adjusted audiological parameters are transmitted to your ear in consistently high quality without loss.

The earpiece is available in various versions. It is custom-made by your hearing care professional according to your individual ear impression. The custom-made otoplasty is virtually invisible in the ear.

WIDEX MOMENT RIC 10 with custom-made otoplasty