24 inch Electric Bicycle User Manual

Model: CS20

Brand: TOMO FREE

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  1. Open your camera app.
  2. Scan the QR code: [QR Code for Warranty Activation]
  3. Fill in the form.

Official website: tomofree.com

Email: support@tomofree.com

Thanks for choosing TOMO FREE. Please feel free to contact us if you have any questions.

Specifications

Specification Details Specification Details
Product size 70.9*23.6*42.9in Motor type Brushless motor
Packing size 59*9.8*30.3in Rated power 500W
N.W 66lbs Speed class Shimano 7-Speed
G.W 80.5lbs Wheel Size & Tires 24*1.95in
Max speed 20mph
Electric range 21-28 Miles
Load ≤330lbs

Battery Specifications

Battery type Lithium ion battery
Capacity 20Ah
Voltage 48V

* The actual endurance will be different due to factors such as load, temperature, wind speed, road surface, and operating habits.

Battery Installation

  1. Unlock and lift the saddle to the illustrated position.
  2. Align the rechargeable battery and insert it into the battery slot until it reaches the bottom.
  3. Place the saddle back in its original position and lock it securely.
  4. Battery installation is complete.

Structure Diagram

The electric bicycle consists of the following components:

Dashboard

The dashboard displays key information:

Battery Instructions

The Battery

The power supply pin of the charger connects to the charging port of the battery. The other end of the power supply pin connects to the power supply.

Components shown: [Charging Port] on the battery, [Battery Status Lamp] on the charger, [Charging Plug], and [Power Pin] on the charger.

Precautions for Use

Compliance with Traffic Regulations and Safety Tips

Safety Tips for Electric Bicycle Use

Prepare Before Riding

The Battery

Instructions Before Use of Lithium Battery

Using Environment

Warning

The battery is not user-repairable. For abnormal phenomena, contact the after-sales department for maintenance. Unauthorized dismantling of the battery voids the warranty and may result in battery heating, smoking, fire, or explosion.

Charging and Storage Environment

Charging Environment

Storage Environment

Maintenance and Repair

Maintenance and Cleaning Instructions

Regular Inspection

E-bike Storage Method

Troubleshooting

Issue Reason Solution Way
Turn on the power, No power
  • No power supply for ebikes
  • Check if the power supply is loose and if the power switch is on.
  • Battery under voltage: charge the battery.
Turn on the power and twist the handle, Motor does not start
  • In the braking state
  • Start switch fault
  • Check if the brake handle is in the braking state.
  • Contact after-sales.
Insufficient range
  • The battery is undercharged
  • Tire pressure is low
  • Frequent braking
  • Battery aging or normal attenuation
  • Low ambient temperature, battery capacity attenuation
  • Check the charger for any damage.
  • Check the tire pressure before each use.
  • Develop good driving habits.
  • Change the battery.
  • It is normal.
The battery won't charge
  • The charger is not plugged in properly
  • Battery temperature site
  • Battery temperature is too high
  • Battery under voltage
  • Check if the power plug is loose.
  • Wait for the battery to resume charging temperature.
  • Wait for the battery to resume charging temperature.
  • Contact customer service.

Warranty

Warranty of the Electric Bicycle

Product object name Warranty time Warranty scope
battery 12 months The battery shall be guaranteed for a year from the date of receiving the item. The total capacity of the battery shall not be lower than 50% of the original capacity within a year. If the battery is lower than 50%, it can be replaced or maintained free of charge within a year.
Motor, controller, frame, front fork, handlebar, charger, tires, clay panels, seat cushion, switches, headlights, reflectors 12 months Factory after-sales judgment is a quality problem
tires, clay panels, seat cushion, switches, headlights, reflectors / Wearing parts are not covered by the warranty.

Warranty Disclaimer

Please note that the following occasions are not covered by the warranty services, and you will be responsible for the cost of maintenance and related services:

  1. Recorded mileage is more than 2000 km.
  2. Any damage caused by not complying with the instructions or requirements for installing or using the e-bike.
  3. Loss or alteration of the e-bike serial number.
  4. Damage resulting from accidental factors or improper use, such as mechanical damage, breakage, impact causing serious product oxidation, etc.
  5. Damage caused by overload, riding over obstacles (including, but not limited to, bottom steps, drops, etc.), and extreme movements.
  6. Damage caused by fire, liquid soaking, freezing, earthquakes, and other non-normal storage conditions or negligence.
  7. Loss of wear and tear accessories, including packaging materials and various types of technical materials.
  8. Failure or damage caused by other non-productive design technology manufacturing, quality, and other problems.
  9. Non-product quality problems, such as dissatisfaction with the color, shape, or appearance after purchase.
  10. Lack of order information.

Compliance Marks: CE, RoHS

Models: CS20 Cityscape E-Bike, CS20, Cityscape E-Bike, E-Bike

File Info : application/pdf, 14 Pages, 516.00KB

PDF preview unavailable. Download the PDF instead.

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References

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