Sonance UA 2-125 | UA 2-125 ARC 2-Channel DSP Power Amplifier Installation and Support Manual

Introduction

Thank you for selecting a Sonance UA 2-125 or UA 2-125 ARC amplifier. Sonance has over four decades of experience in premium distributed audio amplification. This amplifier has been precision engineered to provide maximum installation flexibility, low energy consumption, and audiophile sound in a compact form factor. Please take the time to carefully read through the manual, study the illustrations and system diagrams. This extra time can lead to trouble-free operation and continued musical enjoyment.

READ THIS SECTION IN ITS ENTIRETY BEFORE ATTEMPTING USE OF THIS AMPLIFIER.

Important Safety Instructions

Always follow these basic safety precautions when using your amplifier to reduce the risk of fire, electric shock, and injury to people or objects.

1. Read all the safety and operating instructions before operating the amplifier and retain them for future reference.
2. Adhere to all warnings and precautions listed on the amplifier and in the operating instructions.
3. Follow all operating instructions.
4. Never use the amplifier next to water.
5. Keep amplifier dry at all times.
6. Ventilation: situate the amplifier so that its location does not interfere with its proper ventilation.
7. Heat: situate the amplifier away from heat sources such as radiators, stoves, etc. (including amplifiers).
8. Grounding or Polarization: take precautions so that these attributes are not defeated.
9. Power-Cord Protection: route power supply cords so they will not be walked on or pinched by items.
10. Cleaning: use 'canned air' or wipe the amplifier with a soft cloth. Do not use solvents, as they may damage the amplifier.
11. Non-Use Periods: unplug the amplifier's power cord from the outlet when the amplifier will be left unused for a long period of time.
12. Moisture: do not expose the amplifier to dripping or splashing. Do not place objects filled with liquids (ex. vases, drinking glasses) on the amplifier.
13. Damage Requiring Service: have the amplifier serviced by a qualified service technician when the power cord or power supply is damaged, dropped, the enclosure is damaged, something has spilled into the amplifier, it has been exposed to rain, or the amplifier is not operating properly.
14. Servicing: do not attempt to self-service the amp. Contact Sonance Technical Support for servicing options.
15. Power Requirement: do not connect the Sonance amplifier to the accessory outlet of any other component.

WARNING: The power mains plug serves as the amplifier's disconnect device. The disconnect device shall remain readily operable during operation. To ensure that the disconnect device is easily accessible, the user should not place the amp in a confined area during operation.

16. Storms: to prevent damage to components, unplug all electronic equipment during thunderstorms.
17. Unplug by grasping the plug; do not pull on the cord.

WARNING: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC Compliance Statement: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• ✔️ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• ✔️ Consult the dealer or technician for help
• ✔️ Reorient or relocate the receiving antenna
• ✔️ Increase distance between the equipment and receiver
• ✔️ Disconnect, then reconnect all cables

Product Description

The UA 2-125 | UA 2-125 ARC is a high power 2-channel audio amplifier equipped with advanced DSP functionality, capable of delivering an enhanced user experience with perfect matching to other Sonance speaker products. HDMI or S/PDIF (coaxial or Toslink) in addition to Stereo Analog Line Inputs and Line Outputs provide reliable connectivity. Specific equalization presets allow multiple speaker types and acoustic environments to easily be set-up and optimized within minutes. Features the SonARC Setup and Control App to link via short-range wireless connectivity to securely configure the device. The amplifier has automatic protection features to safeguard against overload, low impedance load, thermal overload and over/under power voltage situations.

Placement

The amplifier should be placed in a dry, non-condensing environment with ventilation. Locate the amplifier so it is completely isolated from temperature extremes, rain, snow, direct sunlight, and atmospheric contaminants. Do not locate the amplifier outdoors. Any moisture-related damage (such as from condensation) is not covered by the factory warranty. Locate the amplifier on a shelf or at the lowest place in a rack that has good circulation of fresh air to dissipate heat. The amplifier can be placed into a back box behind a television display or other enclosure with little ventilation as long as the ambient temperature does not exceed 35-degrees Celsius.

Unpacking and Record Keeping

Save the carton and packing inserts for future safe transport in case the amplifier is moved or requires shipping for repair. Before proceeding with installation, locate the serial number on the rear panel of the unit and note it here for future reference:

S/N: __________________________________________
Date of Sale: ___________________________________
Dealer Name: __________________________________
Contact Info: ___________________________________

Front and Rear Panel Connections

UA 2-125 Amplifier Panels:

• Audio Connector Panel: Features Setup Button (1), IR Control Input (2), Speaker Output (3), COAX/Toslink Digital Inputs (4). Also includes Status LED (5), RCA Stereo Input (6), RCA Stereo Output (7), and Clip LED (8).
• Power Inlet Panel (9): AC Input.

UA 2-125 ARC Amplifier Panels:

• Audio Connector Panel: Features Setup Button (1), IR Control Input (2), Speaker Output (3), HDMI Input (4). Also includes Status LED (5), RCA Stereo Input (6), RCA Stereo Output (7), and Clip LED (8).
• Power Inlet Panel (9): AC Input.

Power Inlet Panel Details:

The UA 2-125 and UA 2-125 ARC amplifiers feature a removable power cord. Plug the female end of the power cord into the Power Cord Connector on the amplifier rear panel (9). The male end of the power cord is to be plugged into a wall socket at a later step.

Audio Connector Panel Details:

Speaker Connections: The removable speaker block connectors (3) accept up to 12-gauge wire. Ensure no bare wires contact the amplifier chassis. The panel provides connectivity to signal sources and amplifier speaker output. Digital inputs include 2-channel PCM (S/PDIF) over COAX or Toslink for UA 2-125, and HDMI for UA 2-125 ARC (4). Both models support analog line input (6) and output (7).

Pressing the setup button (1) reactivates the internal radio if it has been turned off via the SonARC control app.

Status Indicator (5) shows power presence and the amplifier's current operational state.

Clip indicator (8) shows when the amp is being overdriven.

Both models feature a 3.5mm IR port (2) for connecting an infrared receiver, enabling control with common IR remote controls.

Status Indicator LED Guide:

• GREEN: Analog Input Active
• ORANGE: Standby
• RED FLASHING: Protection State; Amp Overdriven or Clipping
• BLUE: IR Learning Mode or Short-Range Wireless Radio Reactivated
• WHITE: Digital Input Active
• PURPLE: Mix Mode (Both Analog and Digital Inputs Active)

SonARC App Setup

The UA 2-125 amps are configurable via iOS or Android app over short-range wireless connectivity. A smart device with Bluetooth® enabled is required. Download the "SonARC for Sonance UA Series" app from the iOS or Google Play store, or scan the provided QR codes.

Connect to Amplifier:

1. Launch the app within range of the amplifier (up to ten meters, depending on obstructions).
2. The amplifier should appear on the app's home screen. If not, press and release the SETUP button on the amplifier's audio connector panel. The indicator LED will blink blue.
3. The amp will appear on the homepage. Drag down to refresh the search. The app also lists previously connected amplifiers.
4. Note: If more than 5 UA amplifiers are in range, turn off the BLE Radio in all but one, or configure one amplifier at a time.
5. When multiple amplifiers are displayed, tap the sound icon in the blue amp tile to trigger pink noise for identification.
6. Once the amp appears, tap it to begin setup and configuration.

Refer to the Amplifier Configuration Chart for recommended basic settings.

Figure 1: Connecting the Amplifier (Illustrates the SonARC app interface for connecting to an amplifier.)

*The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

Amplifier Configuration

Suggested Settings for Initial Configuration of Amp and Sources:

Powering the Amplifier

The UA 2-125 and UA 2-125 ARC feature a removable power cord. The amplifier starts automatically when power is applied. The Status LED will illuminate GREEN when connected to power. For electrical services with frequent sags, spikes, or brownouts, use a power conditioner designed for high-fidelity equipment.

IMPORTANT: Do not plug the amp's power cord into a convenience outlet on any other audio or video component.

Source Connections

UA 2-125: Features stereo analog line input and S/PDIF (Coax and Toslink) digital input signal types. Connect to either Coax or Toslink, but not both. The amplifier automatically detects the active input.

UA 2-125 ARC: Features stereo line input and HDMI digital input signal types. Use a high-quality HDMI 2.1 certified cable to connect to a TV's "ARC" or "eARC" port. Connect the other end to the UA 2-125 ARC's HDMI IN port. Ensure the connected TV's audio settings are set to "PCM" (typically found under "audio" or "sound" settings as "Digital Audio Out", "Audio Format", or "HDMI Audio Format").

Figure 2: Source Connections (Diagrams showing analog, coax, Toslink, and HDMI input connections for both models.)

Speaker Connections

For optimal performance, use pure copper speaker wire that complies with fire rating codes. Check local codes for wire installation in walls or ceilings. The amplifier uses speaker block connectors that accommodate up to 12-gauge wire.

Figure 3: Speaker Block Connector (Illustrates the speaker block connector.)

Standard Stereo: For a standard speaker pair, connect speaker wire from the left speaker to the left portion of the speaker block connector (positive to positive, negative to negative). Repeat for the right speaker. Plug the connector into the amplifier's speaker output port.

Figure 4: Standard Stereo Connection (Diagram showing standard stereo speaker wiring.)

Power Sharing Mode:

UA 2-125 amps can be set up for Power Sharing Mode to achieve a max 250W power from a single channel output. This mode is recommended for subwoofers or speakers requiring high power. Deploying Power Sharing Mode for a pair of speakers requires two amplifiers. For one subwoofer, one amplifier is sufficient.

Speaker Output Connections (Power Sharing Mode): Speaker wire connection must be made to the positive and negative wire ports on the speaker block connector on the LEFT CHANNEL ONLY. Leave the right channel ports empty.

Figure 5: Power Sharing Mode Connect Left Channel Speaker Out Only (Diagram showing speaker output connection for Power Sharing Mode.)

Source Input Connections (Power Sharing Mode for Subwoofer): When connecting a source for a subwoofer in Power Sharing Mode, connect the inputs for both Left and Right channels. In the SonARC App, set the Amp Output Channel Configuration to "Sum Mono to L Output". Remember to set the sub's DSP filter.

Figure 6: Power Sharing Mode for Subwoofer (Diagram showing subwoofer input connections for Power Sharing Mode.)

Source Input Connections (Power Sharing Mode for Stereo Speakers): Connect the Left input to the amp designated for the Left speaker and the Right input to the amp designated for the Right speaker. In the SonARC app, under Amp & DSP | Amplifier Output, set the Channel Configuration to "L Only to L Output" for the Left Channel Amplifier, and "R Only to L Output" for the Right Channel Amplifier.

Figure 7: Power Sharing Mode, Two Amps for Stereo (Diagram showing stereo speaker input connections for Power Sharing Mode.)

Figure 8: Power Sharing Mode, Two Amps for Stereo (Illustrates app settings for Power Sharing Mode.)

Mounting the Amplifier

The UA 2-125 and UA 2-125 ARC amps feature a T-slot chassis design for flexible mounting and placement.

Mounting Bracket Installation: The included ambidextrous mounting brackets can be configured for either bottom-mount or top-mount (inverted) installation.

1. Prepare the Brackets: Loosen screws on each bracket arm (do not remove).
2. Insert Brackets into Chassis: Slide brackets into the T-slot openings at both ends of the chassis.
3. Position for Mounting Orientation: For bottom-mount (right-side up), position brackets on the bottom T-slots. For top-mount (inverted), position on the top T-slots, ensuring the flat portion aligns with the mounting surface.

Figure 9: Attaching The Brackets - Bottom-Mount (Diagram showing bracket attachment to the chassis.)

4. Secure the Brackets: Tighten all screws to firmly secure the brackets.
5. Mount to Surface: Position the amplifier with brackets flush against the desired mounting surface. Ensure adequate clearance for cable connections. Secure with appropriate screws (minimum four recommended).

Figure 10: Mount to Surface (Diagram showing amplifier mounted to a surface.)

IMPORTANT: Before mounting, ensure all audio and power connections are made and verified. Verify that the selected location provides proper ventilation.

T-Nut Installation: Four T-Nuts slide into the T-slot chassis for universal T-slot hardware attachment. Use screws from the amp brackets to secure them.

Figure 11: T-Nuts (Illustrates T-Nuts.)

DIN Rail Installation: Compatible DIN rail adapters can be used with the T-slot chassis design for DIN rail mounting applications. DIN rail hardware information is available online.

Figure 12: Din Rail (Illustrates DIN rail mounting.)

NOTE: Always verify that the mounting method can safely support the amplifier's weight (UA 2-125: 5lbs 4oz / UA 2-125 ARC: 5lbs 6oz) and that proper ventilation is maintained.

Protection Circuitry

The amplifier has a multi-stage protection system to prevent damage to your amplifier and speakers.

Amplifier Channel Protection: If a channel encounters a short-circuit or extremely low impedance, the amplifier will self-protect.

Status Indicator LED:

• GREEN: Analog input selected
• ORANGE: Standby
• RED FLASHING: Protection state; amp overdriven/clipping
• BLUE: Setup mode; short-range wireless or IR learning
• WHITE: Digital input selected
• PURPLE: Mix selected

The status indicator displays the amplifier's present state, unless set to a ten-second timeout. These settings can be adjusted in the Sonance SonARC App under "General". LED Level can be set to Low, Medium, or High, and LED Timeout can be set to Always On (default) or ten seconds.

Clip Indicator LED: When being overdriven, audio peaks display as RED flashes. If this occurs, reduce the volume control until the peaks no longer cause illumination of the Clip Indicator.

SonARC App Guidelines

Detailed descriptions and setting information for the SonARC for Sonance UA Series App.

General Page: Allows naming the amplifier and configuring power saving (Auto Sense, Sleep Mode), LED indicator behavior (timeout, brightness), and BLE radio status. Requires Bluetooth® connection.

Figure 13: General App Screen (Screenshot of the General settings page.)

Volume Page: Controls master volume, mute, turn-on volume, and volume limit. Adjustments can be made via pop-up controls or sliders.

Figure 14: Volume App Screens (Screenshots of volume control settings.)

Inputs Page:

Input Trim: Use to match input sensitivity to the source signal level. Digital sources are typically referenced to 0dBFS. Analog sources default to 0dB for 2Vrms output; adjustments can be made for sources with lower output levels (e.g., +6dB for 1V, +12dB for 500mV, etc.).

Figure 15: Input App Screen (Screenshot of input settings, including Input Trim.)

* 0dB Input Trim gain: 2Vrms max signal
* 6dB Input Trim gain: 1Vrms max signal
* 12dB Input Trim gain: 500mVrms max signal
* 18dB Input Trim gain: 250mVrms max signal
* 24dB Input Trim gain: 125mVrms max signal

Do not set Input Trim higher than needed, as it can cause clipping, distortion, and potential speaker damage.

Volume Tracking: For analog sources, enables tracking of the master volume or maintains a fixed level. If set to "Off", volume must be adjusted at the analog source.

Figure 16: Line Output App Screen (Screenshot showing Line Output settings.)

Inputs - Source Switching: Defines primary and secondary sources, and switchover behavior (Mute, Duck, Mix). Switching Hold Time sets the duration audio holds after source stops.

Line Output Page: Manages line output behavior for daisy-chaining amplifiers or outputting to subwoofers. Settings include volume tracking, level trim, infrasonic filter, channel configuration, phase, and audio delay.

Amp & DSP Page:

Amplifier Output -> Channel Configuration:

1. 2-channel stereo (L & R) mode: 2 x 125 watts.
2. Single Channel Power Sharing (L) Mode: 1 x 250 watts into a 4-ohm load. Channel Configuration options include "Sum Mono to L Output", "L Only to L Output", or "R Only to L Output" for routing source channels to the L output.

Output Trim: For most installations, leave at 0dB (default) for stereo (8Ω) or single channel (8Ω, 6Ω, or 4Ω) operation. When driving lower impedance loads, adjust in the SonARC App for optimal performance.

Figure 17: Amp & DSP App Screen (Screenshot of Amp & DSP settings.)

Figure 18: Amp & DSP App Screen (Another view of Amp & DSP settings.)

DSP: Equalization curves can be applied to compensate for frequency response. Audio can be delayed by up to 30 milliseconds.

Sonance offers an extensive library of DSP EQ curves and downloadable presets.

Downloading Presets from the DSP Library: Tap "Download" to browse presets for Sonance and James speakers/subwoofers. Select a preset file to download. Use the back arrow to return to saved presets.

Figure 19: Downloading DSP Presets from the Sonance EQ Library (Screenshot of the DSP preset download interface.)

Loading Presets: Tap a profile from the stored presets list, then tap "Load" to apply it.

Figure 20: DSP App Screens (Screenshots showing preset loading.)

Saving Presets: After making adjustments, name and save the DSP profile to the "Saved Presets" list.

Figure 21: Saving DSP Presets (Screenshot of saving a DSP preset.)

Deleting Saved Presets: Tap and hold a profile in the "Saved Presets" list, then confirm deletion.

Figure 22: Deleting Saved Presets (Screenshot for deleting presets.)

Editing Presets: Download and load a DSP EQ Preset, then select "Edit" to access Parametric EQ, Frequency, Q/Bandwidth, Gain, Crossover, Tilt Control, Delay, and Limiter settings.

Parametric Equalization: Configure ten bands of parametric equalization. Filters can boost or cut frequencies with adjustable bandwidth. Each band can be turned on or off.

Figure 23: Parametric EQ App Screen (Screenshot of the Parametric EQ interface.)

Crossover | Delays: Adjust crossover and tilt control for high/low passed signals to woofers/tweeters. Apply delay compensation in time or distance units (up to 29.4ms, 32.8 feet, or 10 meters).

Figure 24: Crossover, Delay App Screens (Screenshots of Crossover and Delay settings.)

SonARC App Guidelines - Detailed Settings:

AMP & DSP - AMPLIFIER OUTPUT

Updates:

Specifications

UA 2-125 | UA 2-125 ARC Amplifier Power Requirements:

UA 2-125 | UA 2-125 ARC Amplifier Specifications:

• Number of Channels: 2 (1 stereo pair)
• Power Output - 8 ohms x2 (Stereo): 125W per channel
• Power Output - 4 ohms x2 (Stereo): 125W per channel
• Power Output - 4 ohms x1 (Single Channel): 250W
• Frequency Response: 20Hz - 20kHz, +/- 0.5dB
• Total Harmonic Distortion: <0.1% (1kHz, 100W, 4Ω or 8Ω)
• Signal to Noise Ratio: >100dB (20-20kHz, A-weighted)
• Analog Input Sensitivity: 170 mVrms for full output power, +24dB input trim; 2 Vrms for full output power, 0dB input trim
• Analog Input Impedance: 32 kohms
• Analog RCA Output Source Resistance: 600 ohms
• Analog Maximum Source Input Voltage: 2 Vrms
• COAX Digital Input: S/PDIF format, 2ch PCM
• Optical TOSLINK Digital Input: S/PDIF format, 2ch PCM
• HDMI Digital Input: HDMI ARC, eARC, and CEC capable, 2ch PCM,
• Power Consumption: 300 Watts (8 or 4 ohms, sinewave, full power, 125W x2); 80 Watts (8 or 4 ohms, sinewave, 1/4 power, 31W x2); 8 Watts (@idle, active, no output); 3 Watts (@idle, amp output off); <0.5 Watt (@standby); <0.5 Watt (@sleep mode)
• Heat Output: 171 BTU/h (both channels driven) @8 ohms (sinewave, full power); 171 BTU/h (both channels driven) @4 ohms (sinewave, full power); 62 BTU/h (both channels driven) @8 ohms (sinewave, 1/4 power); 62 BTU/h (both channels driven) @4 ohms (sinewave, 1/4 power)
• AC Voltage: 100-240Vac 50/60Hz
• Mounting Options: Seismic tether (hole in chassis); slide-in mounting bracket; 20mm series T-slots
• Dimensions (WxHxD): 8.2" x 5.32" x 1.78" (208mm x 135mm x 45mm)
• Dimensions (LxWxD) w/ Mounting Brackets: 8.86" x 5.32" x 1.78" (225mm x 135mm x 45mm)
• UA 2-125 Shipping Weight: 5lbs 4oz (2.38Kg)
• UA 2-125 ARC Shipping Weight: 5lbs 6oz (2.44Kg)

Troubleshooting

No Power: Audio Connector Panel status LED does not illuminate when AC cord is plugged in and amp is switched on.

• CAUSE: AC cable improperly seated at amp or outlet.
• SOLUTION: Verify both ends of the power cable are securely seated.
• CAUSE: No AC current at the outlet.
• SOLUTION: Securely insert the AC cord into another known working AC outlet.
• CAUSE: Amp is powered but in standby mode. No active signal and status LED is dark due to timeout setting.
• SOLUTION: Send an audio signal to the amplifier, or use the SonARC app (General page) to change LED Timeout to Always On.

No Audio: Status indicator illuminated Green but no audio from speakers.

• CAUSE: Current selected source is not sending an audio signal.
• SOLUTION: Verify source is powered on, operating, and not muted or paused.
• CAUSE: Audio interconnect cables not securely seated at source, preamp, or amp inputs.
• SOLUTION: With amp powered off, reinsert RCA connections at source and preamp/zone controller. Ensure RCA connectors are plugged into INPUT terminals, not OUTPUT.
• CAUSE: Line level interconnect cables are defective.
• SOLUTION: Substitute another interconnect cable for the source to preamp.
• CAUSE: Speaker wires at amp output or speaker location not securely connected.
• SOLUTION: Reattach speaker wires on the 4-terminal speaker block connectors. Verify amplifier output with a short piece of speaker wire and a known good speaker.
• CAUSE: Input/Source settings are mis-configured, ignoring the input signal.
• SOLUTION: Use the SonARC app Input page to configure settings. Ensure source is set as Default or Secondary. If Default, verify no Secondary source signal is causing mute/duck.

Channel Out: One channel of the amp does not have output.

• CAUSE: Line-level interconnect cable from source to affected channel is loose, disconnected, or faulty.
• SOLUTION: Verify interconnect cables are properly seated. Disconnect both amp end inputs (1L and 1R). Connect the functioning channel's cable from the source to the non-functioning channel's input jack (e.g., connect 1R's cable to 1L input). Test playback. If the affected channel now works, the issue may be with the source channel or interconnect cable. Replace the cable and retest. Test source on another audio system. Check coax, Toslink, and HDMI connections as appropriate.
• CAUSE: Speaker wire leading to the channel is loose, disconnected, or faulty.
• SOLUTION: Verify speaker wire connection at amp and speaker ends. If still inoperative, disconnect speaker wire from both ends of the affected channel. Connect a new, test speaker wire from the affected amp channel output to the speaker or a test speaker. If the affected channel now works, the problem is the speaker wire; replace it. If the affected channel still does not work, the amp channel may be defective; contact Sonance Technical Support.

Protect Mode: Status Indicator LED is flashing RED.

• CAUSE: Amplifier is in an over-temperature condition due to overload.
• SOLUTION: Allow the amplifier to cool sufficiently until the Status LED returns to ORANGE, BLUE, GREEN, or WHITE. Ensure proper ventilation.
• CAUSE: Amplifier receiving over-current from short-circuited output wiring or too low output impedance load.
• SOLUTION: Remedy the shorted output. Check all wiring and speakers for shorts. Disconnect from AC Power before attempting repairs.
• CAUSE: Amplifier Output Channel Configuration is set up for Power Sharing Mode in the Amplifier & DSP page.
• SOLUTION: Use the Amp & DSP page of the SonARC app to change the Channel Configuration to "Stereo 2-ch" or "Mono 2-ch".

Limited Two (2) Year Warranty

Sonance warrants to the first end-user purchaser that this Sonance-brand product (Sonance UA 2-125 or UA 2-125 ARC), when purchased from an authorized Sonance Dealer/Distributor, will be free from defective workmanship and materials for the period stated below. Sonance will at its option and expense during the warranty period, either repair the defect or replace the Product with a new or remanufactured Product or a reasonable equivalent.

Exclusions: TO THE EXTENT PERMITTED BY LAW, THE WARRANTY SET FORTH ABOVE IS IN LIEU OF, AND EXCLUSIVE OF, ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY SONANCE. ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, IMPLIED WARRANTY OF FITNESS FOR USE, AND IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE ARE SPECIFICALLY EXCLUDED.

No one is authorized to make or modify any warranties on behalf of Sonance. The warranty stated above is the sole and exclusive remedy and Sonance's performance shall constitute full and final satisfaction of all obligations, liabilities and claims with respect to the Product.

IN ANY EVENT, SONANCE SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, ECONOMIC, PROPERTY, BODILY INJURY, OR PERSONAL INJURY DAMAGES ARISING FROM THE PRODUCT, ANY BREACH OF THIS WARRANTY OR OTHERWISE.

This warranty statement gives you specific legal rights, and you may have other rights which vary from state to state. Some states do not allow the exclusion of implied warranties or limitations of remedies, so the above exclusions and limitations may not apply. If your state does not allow disclaimer of implied warranties, the duration of such implied warranties is limited to period of Sonance's express warranty. Your Product Model and Description: Sonance UA 2-125 or UA 2-125 ARC Amplifier. Warranty Period for this Product: Two (2) years from the date on the original sales receipt or invoice or other satisfactory proof of purchase.

Additional Limitations and Exclusions from Warranty Coverage: The warranty described above is non-transferable, applies only to the initial installation of the Product, does not include installation of any repaired or replaced Product, does not include damage to allied or associated equipment which may result for any reason from use with this Product, and does not include labor or parts caused by accident, disaster, negligence, improper installation, misuse (e.g., overdriving the amplifier or speaker, excessive heat, cold or humidity), or from service or repair which has not been authorized by Sonance.

Obtaining Authorized Service: To qualify for the warranty, you must contact your authorized Sonance Dealer/Installer or call Sonance Customer Service at (949) 492-7777 within the warranty period, must obtain a return merchandise number (RMA), and must deliver the Product to Sonance shipping prepaid during the warranty period, together with the original sales receipt, or invoice or other satisfactory proof of purchase.

Warranty Process: Please follow the troubleshooting instructions in this manual or work with your Sonance dealer to determine the exact nature of the fault. Sonance provides a 2-Year Limited Warranty to the original owner with proof of purchase from an authorized Sonance dealer. The warranty does not cover shipping charges back to Sonance or the use of the product in an environment or application not approved by Sonance.

In order to initiate a warranty claim:

1. Contact Sonance Technical Support with a description of the fault, the amplifier's serial number and the date of purchase from an authorized Sonance dealer at: technicalsupport@sonance.com
2. Sonance Technical Support will follow-up and may request additional troubleshooting.
3. Once a determination has been made on the fault, Sonance Customer Service will follow-up by email. Please have a scanned copy of your Sonance UA 2-125 or UA 2-125 ARC Amplifier sales invoice ready to send upon request to document the amplifier's warranty status.
4. Sonance Customer Service will provide an RMA number to be included on the shipping label of the packaging. Please send the amplifier back in its original factory carton, which has been specifically designed to protect the amplifier during transit. Write the RMA # on the shipping label, not directly on the product carton.

Contact us at: https://www.sonance.com/company/contact

©2025 Sonance. All rights reserved. Sonance is a registered trademark of Dana Innovations. Due to continuous product improvement, all features and specifications are subject to change without notice. For the latest Sonance product specification information visit our website: www.sonance.com

SONANCE • 991 Calle Amanecer • San Clemente, CA 92673 USA • PHONE: (949) 492-7777
08.12.2025 REV3