Comwave Home Phone Adapter Quick Start Guide

Package Contents

• Grandstream HT502 Home Phone Adapter
• Ethernet Cable
• Power Adapter (Note: This power adapter is universal and can function in most countries.)

Home Phone Adapter

The Comwave Home Phone Adapter has the following ports:

• LAN: Used to connect to your computer using an Ethernet Cable (if you are not using a wireless router).
• WAN: Used to connect to your High Speed Internet modem using the Ethernet Cable provided in your package.
• DC 12V: Used to connect to a power source (like a wall outlet or power bar), using the Power Adapter provided in your package.
• PHONE 1: Used to connect to your telephone handset, using your existing telephone cord. A telephone number will be assigned to this port.

Start Here

If you have:

• Cable High Speed Internet: Go to page 3.
• DSL High Speed Internet with USERNAME and PASSWORD: Go to page 5.
• DSL High Speed Internet without USERNAME and PASSWORD: Go to page 3.

Installation with a Cable Modem or DSL modem (without USERNAME and PASSWORD)

1. To begin installation, turn off your computer and disconnect the power adapter to your High Speed Internet modem.
2. Connect an Ethernet cable from the High Speed Internet modem to the WAN port of the Home Phone Adapter.
3. Connect a second Ethernet cable from the LAN port of the Home Phone Adapter to your computer.
4. Connect your telephone handset to the PHONE 1 port of the Home Phone Adapter.
5. Connect the High Speed Internet modem to a power outlet. Note: Please wait 2 minutes before continuing to the next step.
6. Connect the Home Phone Adapter to the power outlet and wait 5 minutes. Note: Do not disconnect as you could cause damage to the Adapter.
7. Your phone should now work.
8. Start your computer.

Installation with a DSL modem (with USERNAME and PASSWORD)

1. To begin installation, turn off your computer and disconnect the power adapter to your High Speed Internet modem.
2. Connect an Ethernet cable from the High Speed Internet modem to the WAN port of the Home Phone Adapter.
3. Connect a second Ethernet cable from the LAN port of the Home Phone Adapter to your computer.
4. Connect your telephone handset to the PHONE 1 port of the Home Phone Adapter.
5. Connect the High Speed Internet modem to a power outlet. Note: Please wait 2 minutes before continuing to the next step.
6. Connect the Home Phone Adapter to the power outlet.
7. Start your computer. Open a browser window, type "http://10.168.122.1” into the address field and press the “Enter” key.
8. Enter the default password: 123.
9. Click on the "Basic Settings" tab. Then select "use PPPoE" and fill in the User Name and Password (provided to you by your Internet Service Provider). Scroll to the bottom of the screen and press the "Update" button.
10. Press the "Reboot" button.
11. Wait 5 minutes and do not disconnect as you could damage your Home Phone Adapter.
12. Your phone should now work.

Features

VoiceMail

Comwave's VoiceMail stores 20 messages and allows you the flexibility of listening to your messages via phone or email.

How to access Comwave's VoiceMail

From Home:

• From your Comwave Home Phone, press 711 to enter your mailbox.

Away from Home:

• Dial your Comwave Home Phone number and press * during the greeting to enter your mailbox.

From your email:

• The voice messages can be automatically forwarded to your email account.
• Set up this feature by logging in to your account at www.comwave.net/myaccount.

VoiceMail Options:

• From Home: From your Comwave Home Phone press 711 to enter your mailbox.
• Away from Home: Dial your Comwave Home Phone number and press * during the greeting to enter your mailbox.

Mailbox Options:

• Play Messages
• Mailbox Options
• Replay
• Save
• Delete
• Skip
• Info
• Rewind
• Pause
• Fast Forward
• Options
• Change Greeting
• Change Password
• Review
• Record
• Use default greeting

Caller ID

Comwave's Caller ID service allows you to see the identity of the person calling you and they can see your identity when you call them.

How it works: Your telephone number and name were set when you signed up to Comwave and will appear as first-initial last-name (example: J. Smith).

Tip: If you wish, you can “hide” your ID (name and phone number) on a call-by-call basis by keying 67# before the number being dialed.

Call Waiting

Comwave's Call Waiting service allows you to answer a second incoming call without disconnecting your original call.

How it works: To answer the second call and toggle between two callers, simply press the "Flash" or "Switch Hook" button on your telephone set.

Tip: If you subscribe to Call Waiting service and wish to engage in a phone call without being interrupted by Call Waiting, you can disable it for that call by keying 70#, followed by the number you wish to call.

There are many more features available. For a complete description and setup instructions, visit www.comwave.net/features.

Comwave 9-1-1

Take a moment to review the 9-1-1 terms at www.comwave.net/911.

Be sure that your 9-1-1 address is up to date. Log into your account at www.comwave.net/myaccount to verify or update your 9-1-1 address.

IMPORTANT: Every time you change your billing address or travel with your Comwave Home Phone Adapter, you will need to update your 9-1-1 address.

Have more questions?

Call 1-877-474-6638