Manuals+

Orange Fiber and TV Home User Guide and Price List

Why Fiber and TV at Home?

Choose Orange's fixed services and benefit from unlimited high-speed Internet and HD quality TV at home.

What Orange Fixed Services Offer:

Fiber and TV Home Subscriptions

Primary SubscriptionPriceInternetTV
Fiber 300 + TV Home200 lei300 Mbps download, 300 Mbps upload150 channels, including 70 HD
Fiber 500 + TV Home220 lei500 Mbps download, 500 Mbps upload150 channels, including 70 HD
Fiber 1000 + TV Home280 lei940 Mbps download, 920 Mbps upload180 channels, including 94 HD
Fiber 500170 lei500 Mbps download, 500 Mbps upload-
Fiber 1000230 lei940 Mbps download, 920 Mbps upload-
TV Home 80 lei80 lei-100 channels, including 36 HD
TV Home 100 lei100 lei-150 channels, including 70 HD
TV Home 150 lei150 lei-180 channels, including 94 HD

Connect other TVs to the following secondary subscriptions:

Secondary SubscriptionPriceTV
TV extra free0 lei50 channels, including 33 HD
TV extra 30 lei30 leiUp to 180 channels, including 94 HD

Prices include VAT. Indicated speeds represent maximum download and upload speeds when the Client's device is connected via cable to the network's terminal point. Data transfer speeds, normally available, depend on a series of external factors beyond Orange's control, including the performance of the terminal equipment and/or the device used by the Client. Orange Fiber + TV Home, Fiber and TV Home subscriptions are available to domestic consumers, within the coverage area of Orange's fixed network based on 100% Fiber. Orange may modify the list and number of TV channels according to market offers, negotiations with channel providers, etc., within a maximum of 10% of the number of channels in the chosen offer. For the secondary TV extra free subscription, the client has access to 50 channels in digital format. The channel list for the secondary TV extra 30 lei subscription will be identical to the list of the primary subscription chosen. The number of TVs connected to a secondary subscription cannot exceed 4. The maximum number of TVs connected to the free TV extra subscription is 1. Other additional TVs can only be connected to TV extra 30 lei.

HBO HD Option

OptionTV ChannelsPrice
HBO HD OptionHBO HD, HBO2 HD, HBO3 HD, CINEMAX HD, CINEMAX 2 HD60 lei/month

The "HBO HD Option" can be activated and used by individuals, in individual houses or apartments, for non-commercial purposes, with a Fiber + TV Home subscription, and by legal entities with an Office Internet + TV or Office TV subscription. The option can be activated for the primary subscription, as well as for the secondary "TV extra 30 lei" subscription.

Customer Support Service

Get your answer with a simple call to 777. To call the Customer Support Service from a landline, dial 022977777 or call 777 for free from your Orange mobile.

Information about your account status

Find all the necessary information and manage your Orange account (mobile telephony, Internet, and TV) in several ways:

How to pay for Orange services

Choose the method that suits you to pay for Orange services:

You can find the nearest Orange store by visiting www.orange.md, in the Stores section. Find out more details about all payment methods available at www.orange.md/plata. When paying for services, some payment channels may charge a commission. Check its amount before paying.

ONT Huawei HG8247W5

Internet with speeds of up to 940 Mbps via cable, and up to 500 Mbps via Wi-Fi, for the best Internet experience.

The ONT Huawei HG8247W5 is provided when connecting Fiber 1000/500 and Fiber 1000/500 + TV Home packages. In practice, Wi-Fi signal quality and Internet access speed are influenced by the distance between connected devices and the modem, the presence of obstacles between them, the number of devices connected simultaneously to the modem, the characteristics of the device used, as well as the influence of other Wi-Fi networks in your home. Thus, to achieve maximum Wi-Fi Internet access speeds, several conditions need to be met, such as: reducing the distance between the device and the modem, using devices that support the Wi-Fi 5 standard (IEEE 802.11ac), and the absence of radio interference within the home.

ONT Huawei HG8145V5

Stable connection with speeds of up to 500 Mbps via cable or Wi-Fi.

The ONT Huawei HG8145V5 is provided when connecting Fiber 300 + TV Home packages. In practice, Wi-Fi signal quality and Internet access speed are influenced by the distance between connected devices and the modem, the presence of obstacles between them, the number of devices connected simultaneously to the modem, the characteristics of the device used, as well as the influence of other Wi-Fi networks in your home. Thus, to achieve maximum Wi-Fi Internet access speeds, several conditions need to be met, such as: reducing the distance between the device and the modem, using devices that support the Wi-Fi 5 standard (IEEE 802.11ac), and the absence of radio interference within the home.

TV Box HD

See the world in HD

For more details on the features and functions of the TV Box HD, consult the User Guide.

CI+ Module

A single remote control, without additional equipment

To ensure you can benefit from the module's functionality, please check if your TV is compatible with the CI+ v1.3 standard. For more details, consult your TV's User Guide.

Orange TV Box 4K

With the new Orange TV Box 4K, combine your favorite TV content with your favorite apps and dozens of games – all with a single remote control.

Free with Fiber 1000 + TV Home and Fiber 500 + TV Home subscriptions

1. Depending on the subscription type, Orange installs the following terminal equipment at the Client's location for Internet service access: Orange Fiber 1000 + TV Home, Fiber 500 + TV Home, Fiber 1000 or Fiber 500 - ONT Huawei HG8247W5; Orange Fiber 300 + TV Home - ONT Huawei HG8145V5. and the following terminal equipment for TV service access: Primary Orange Fiber 1000 + TV Home, Fiber 500 + TV Home subscription - Orange TV Box 4K, provided the TV has an HDMI port; Primary Orange Fiber 300 + TV Home, TV Home 150, TV Home 100, TV Home 80, secondary TV extra subscription - CI+ module (if the TV allows its use) or TV Box HD decoder. 2. The Orange TV Box 4K decoder is also offered upon request for paid secondary TV extra subscriptions, at the location, for 20 lei/month per secondary subscription, except for the first 3 months. 3. With the Orange TV Box 4K, the Client benefits from access to some interactive services, such as Pause/Resume, as well as Google Play services. 4. To enable access to interactive services and Google Play services, the Orange TV Box 4K requires an active Internet connection. The Orange TV Box 4K can be connected to the Internet via Ethernet cable or via Wi-Fi technology, through a Wi-Fi adapter provided on loan, which is installed at the client's address for a one-time installation fee of 200 lei. 5. The client can change the Orange Fiber 1000 + TV Home or Fiber 500 + TV Home subscription to another type of subscription only when replacing the terminal equipment installed for Internet service access. The administrative fee for equipment replacement is 100 lei. 6. Google Play, YouTube, Android TV and Chromecast built-in are trademarks owned by Google LLC.

Fiber TV Channel Grid

General

News

Children

Movies

Sports

Documentaries and Education

Lifestyle

Music

Extra Option 60 lei / month

Orange Moldova reserves the right to modify the TV channel list, depending on the audiovisual program market offer, current legislation, negotiations with audiovisual content providers, program audience, and other relevant factors. To view the latest version of the channel list, visit www.orange.md/GrilaTV.

Administrative Services

ServiceTariff
Suspension of Fiber + TV Home services60 lei / month
Suspension of Fiber services40 lei / month
Suspension of TV extra 30 lei service20 lei / month
Title change50 lei
Change of address for fixed service provision350 lei
Network modification at home100 lei
TV equipment change (CI+ module instead of TV Box HD)100 lei
TV equipment change (TV Box HD instead of CI+ module)100 lei
TV Box remote control change100 lei
TV Box HD or ONT power supply change100 lei
Service reconnection50 lei
TV equipment change (Orange TV Box 4K instead of TV Box HD/ CI+ module)100 lei
TV equipment change (TV Box HD/ CI+ module instead of Orange TV Box 4K)100 lei
Early termination of primary subscription1200 lei
Early termination of secondary subscription600 lei
ServiceTariff
ONT Huawei HG8247W51200 lei
Penalty for non-return of ONT Huawei HG8247W51200 lei
ONT Huawei HG8145V51200 lei
Penalty for non-return of ONT Huawei HG8145V51200 lei
TV Box HD Decoder600 lei
Penalty for non-return of TV Box HD Decoder600 lei
CI+ Module600 lei
Penalty for non-return of CI+ Module600 lei
Wi-Fi repeater TP-LINK RE200600 lei
Penalty for non-return of Wi-Fi repeater TP-LINK RE200600 lei
Wi-Fi router TP-LINK Archer C6700 lei
Penalty for non-return of Wi-Fi router TP-LINK Archer C6700 lei
Orange TV Box 4K1200 lei
Penalty for non-return of Orange TV Box 4K1200 lei
Wi-Fi Adapter200 lei
Penalty for non-return of Wi-Fi Adapter200 lei
Wi-Fi Adapter Installation200 lei

The tariff for changing the title is charged for each telephone number or Internet/TV line transferred and is paid by the assignee (new holder).

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