Hamilton Beach FlexBrew Universal Coffee Maker

Important Safeguards

When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury to persons, including the following:

1. Read all instructions.
2. This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they are closely supervised and instructed concerning use of the appliance by a person responsible for their safety.
3. Close supervision is necessary when any appliance is used by or near children. Cleaning and user maintenance shall not be made by children without supervision. Children should be supervised to ensure that they do not play with the appliance.
4. Do not touch hot surfaces. Use handles or knobs. Care must be taken, as burns can occur from touching hot parts or from spilled, hot liquid.
5. To protect against electric shock, do not place cord, plug, or coffee maker in water or other liquid.
6. Unplug from outlet when the coffee maker is not in use and before cleaning. Allow to cool before putting on or taking off parts and before cleaning the appliance.
7. Coffee maker must be operated on a flat surface away from the edge of counter to prevent accidental tipping.
8. Do not operate any appliance with a damaged supply cord or plug, or after the appliance malfunctions or has been dropped or damaged in any manner. Supply cord replacement and repairs must be conducted by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard. Contact Customer Service for information on examination, repair, or adjustment as set forth in the Limited Warranty.
9. The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
10. Do not use outdoors.
11. Do not let cord hang over edge of table or counter or touch hot surfaces, including stove.
12. Do not place coffee maker on or near a hot gas or electric burner or in a heated oven.
13. To disconnect appliance, turn power switch to [Power OFF] and then remove plug from wall outlet.
14. [Warning] To reduce the risk of fire or electric shock, do not remove the bottom cover. No user-serviceable parts are inside. Repair should be done by authorized service personnel only.
15. Do not use appliance for other than intended use.
16. Do not place coffee maker in a cabinet when in use.
17. [Caution] Cut Hazard: Removable single-serve pod holder contains a sharp needle. Use caution when handling.
18. [Caution] Cut Hazard: Piercing needle is sharp. Use caution when cleaning.
19. [Warning] To avoid hot water spraying from the piercing needle, do not lift the lid during the brew process.
20. Only use capsules intended for this appliance. If the capsule does not fit, do not force the capsule into the appliance.

SAVE THESE INSTRUCTIONS

Other Consumer Safety Information

This appliance is intended for household use only.

[Warning] Electrical Shock Hazard: This appliance is provided with a polarized plug (one wide blade) to reduce the risk of electric shock. The plug fits only one way into a polarized outlet. Do not defeat the safety purpose of the plug by modifying the plug in any way or by using an adapter. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, have an electrician replace the outlet.

The length of the cord used on this appliance was selected to reduce the hazards of becoming tangled in or tripping over a longer cord. If a longer cord is necessary, an approved extension cord may be used. The electrical rating of the extension cord must be equal to or greater than the rating of the appliance. Care must be taken to arrange the extension cord so that it will not drape over the countertop or tabletop where it can be pulled on by children or accidentally tripped over.

To avoid an electrical circuit overload, do not use another high-wattage appliance on the same circuit with this appliance.

Parts and Features

Before first use: Remove Removable Water Reservoir from Coffee Maker. Then, remove and discard the red plug. The sticker on the Water Reservoir can also be removed. Wash all removable parts in hot, soapy water. Rinse and dry. Brew one cycle with water on each side and discard water.

To order parts: hamiltonbeach.com/parts

Diagram Description: The diagram shows a coffee maker with numbered parts. Key components include:

• 1. Espresso Lid
• 2. Removable Water Reservoir with Handle
• 3. Espresso Pod Holder
• 4. Small Espresso Button ([Espresso Button])
• 5. Medium Espresso Button ([Espresso Button])
• 6. Large Espresso Button ([Espresso Button])
• 7. Espresso Dispenser
• 8. Removable Used Pod Container (holds up to 10 pods)
• 9. Opening for Cup Rest
• 10. Base
• 11. Adjustable Cup Rest with Removable Drip Tray
• 12. Adjustable Cup Rest with Removable Drip Tray
• 13. FlexBrew Dispenser
• 14. BOLD ([BOLD] Button)
• 15. 14 oz. ([Cup Size Button])
• 16. 10 oz. ([Cup Size Button])
• 17. 8 oz. ([Cup Size Button])
• 18. Funnel
• 19. Piercing Needle
• 20. Gray Removable Needle Holder with Black Seal
• 21. FlexBrew Lid
• 22. FlexBrew Lid Latch
• 23. Gray Removable Single-Serve Pod Holder with Handle
• 24. Brown Removable Brew Basket for Ground Coffee with Hinged Lid and Handle (stores in #12)
• Power Switch ([Power ON]/[Power OFF])

How to Make Espresso

[Warning] Burn Hazard:

• Fully insert cup or travel mug on drip tray.
• If overflow occurs, unplug and allow coffee maker to cool.

[Caution] Cut Hazard:

The piercing needle in the cup holder is sharp. Avoid contact.

Notes:

• Before first use, remove Removable Water Reservoir from Coffee Maker. Then, remove and discard the red plug. The sticker on the Water Reservoir can also be removed.
• Unit may produce a pumping sound when a cup size has been selected. This is normal. Sound tells you that water is pumped for brewing espresso.
• Only use Nespresso® and other compatible espresso pods.
• During brewing, never lift Espresso Lid. Otherwise espresso pod will be expelled into Used Pod Container.
• Press cup size button at any time to stop brewing process. Empty cup and follow directions to start a new brew cycle.
• Always use cold water to make espresso. Warm water or other liquids could cause damage to appliance.

Recipes

Brewing Instructions:

1. Fill Removable Water Reservoir with water up to 56 oz. (1656 mL). Do not exceed MAX fill line.
2. Place a cup on Cup Rest with Drip Tray. If needed, remove Cup Rest, align tab on Cup Rest with Opening for Cup Rest for small espresso cup.
3. Plug into outlet.
4. Press Power Switch, located on right side panel, to [Power ON] position. NOTE: While preheating, lighted buttons will slowly fade in and out. When lights stay on, Coffee Maker is ready to brew.
5. Lift Espresso Lid.
6. Insert espresso pod according to cutout on top of unit.
7. Close Espresso Lid until fully latched.
8. Press desired cup size button: 1.35 oz. ([Espresso Button]), 2.7 oz. ([Espresso Button]) or 5 oz. ([Espresso Button]). NOTE: After one minute without a button press or Lid opening, Espresso Maker will go into standby mode, and all lights will turn off. To wake Espresso Maker, press any button and all lights will illuminate. Then select desired cup size.
9. Desired cup size button will illuminate when espresso is brewing. When espresso stops brewing, all lights will slowly fade in and out until heater is back at the preheat temperature. Then, all lights will illuminate for one minute.
10. Before removing cup from Cup Rest, lift up Espresso Lid to empty any remaining liquid from the pod and expel used espresso pod into the Used Pod Container.
11. Unit will stay preheated for 30 minutes. To power off, press power switch to [Power OFF] position.
12. Unplug.

Iced espresso, cappuccino, or latte: Mix beverage as described above; then pour over ice.

Mocha: Mix 1 ounce (29.6 mL) thick chocolate syrup with 1/3 espresso. Fill with frothed or steamed milk.

How to Brew a Single-Serve Pod

[Warning] Burn Hazard:

• Do not lift lid during the brewing process.
• Fully insert cup or travel mug on drip tray.
• If overflow occurs, unplug and allow coffee maker to cool.

[Caution] Cut Hazard:

Removable single-serve pod holder has a sharp needle. Piercing needle on underside of lid is also sharp. Use caution when handling.

Notes:

• Before first use, remove Removable Water Reservoir from Coffee Maker. Then, remove and discard the red plug. The sticker on the Water Reservoir can also be removed.
• If FlexBrew Lid is opened or any button was pressed to end brew cycle early, discard contents of cup or travel mug and pod. Press desired cup size button to restart brewing cycle.
• Use only cold water in Removable Water Reservoir. Do not use hot water.
• Do not reheat coffee in machine.
• Do not use creamer or nondairy creamer in Reservoir.
• After brewing hot cocoa single-serve pods, brew a water-only cycle without a single-serve pod to avoid possibility of clogging Piercing Needle.
• Press any cup size button to stop brew cycle.
• Do not brew coffee before ensuring Removable Needle Holder arrow icon ([Arrow Icon]) is aligned with lock icon ([Lock Icon]) inside FlexBrew Lid.

1. Fill Removable Water Reservoir with water up to 56 oz. (1656 mL). Do not exceed MAX fill line.
2. Place a cup on Cup Rest with Drip Tray. If using a travel mug, remove Cup Rest with Drip Tray.
3. Plug into outlet.
4. Press Power Switch, located on right side panel, to [Power ON] position. NOTE: While preheating, lighted buttons will slowly fade in and out. When lights stay on, Coffee Maker is ready to brew.
5. Lift FlexBrew Lid.
6. Place Gray Removable Single-Serve Pod Holder in Funnel.
7. Place a pod into Single-Serve Pod Holder. Do not remove foil.
8. Close FlexBrew Lid until fully latched.
9. Press desired cup size button: 8 oz. ([Cup Size Button]) or 10 oz. ([Cup Size Button]). NOTE: After one minute without a button press or Lid opening, unit will go into standby mode, and all lights will turn off. To wake unit, press any button, and all lights will illuminate. Then make desired brew selections. For a stronger cup of coffee, press BOLD ([BOLD] Button).
10. Desired cup size button will illuminate when coffee is brewing. When coffee stops brewing, all lights will slowly fade in and out until heater is back at the preheat temperature. Then, all lights will illuminate for one minute.
11. Open FlexBrew Lid and discard used pod. Single-Serve Pod Holder should be rinsed after every use.
12. Unit will stay preheated for 30 minutes. To power off, press power switch to [Power OFF] position.
13. Unplug.

How to Brew Single-Serve Ground Coffee

[Warning] Burn Hazard:

• Do not lift lid during the brewing process.
• To avoid overflow, keep ground coffee below MAX fill line.
• Fully insert cup or travel mug on drip tray.
• If overflow occurs, unplug and allow coffee maker to cool.

[Caution] Cut Hazard:

Piercing needle on underside of lid is sharp. Use caution when handling.

Notes:

• Before first use, remove Removable Water Reservoir from Coffee Maker. Then, remove and discard the red plug. The sticker on the Water Reservoir can also be removed.
• If FlexBrew Lid is opened or any button was pressed to end brew cycle early, discard contents of cup or travel mug and pod. Press desired cup size button to restart brewing cycle.
• Use only cold water in Removable Water Reservoir. Do not use hot water.
• Do not reheat coffee in machine.
• Do not use creamer or nondairy creamer in Reservoir.
• Do not use hot cocoa powder or mix in Brew Basket.
• If finer ground coffee is used, coffee will continue to drip after light has gone off.
• Press any cup size button to stop brew cycle.
• Do not brew ground coffee without Brown Removable Brew Basket in place.
• If you have sediment from coffee, add a #1 paper cone coffee filter to Brown Removable Brew Basket.
• Do not brew coffee before ensuring Removable Needle Holder arrow icon ([Arrow Icon]) is aligned with lock icon ([Lock Icon]) inside FlexBrew Lid.

1. Fill Removable Water Reservoir with water up to 56 oz. (1656 mL). Do not exceed MAX fill line.
2. Plug into outlet.
3. Press Power Switch, located on right side panel, to [Power ON] position. NOTE: While preheating, lighted buttons will slowly fade in and out. When lights stay on, Coffee Maker is ready to brew.
4. Lift FlexBrew Lid.
5. Remove Brew Basket from Cup Rest with Drip Tray. Open Brew Basket Lid; then place Brown Removable Brew Basket on counter top.
6. Add ground coffee to Brown Removable Brew Basket. Do not exceed maximum quantity of 3 tablespoons (15 g).
7. Close Brew Basket Lid. Place Brew Basket in Funnel.
8. Close FlexBrew Lid until fully latched.
9. Place a cup on Cup Rest with Drip Tray. If using a travel mug, remove Cup Rest with Drip Tray.
10. Press desired cup size button; 8 oz. ([Cup Size Button]), 10 oz. ([Cup Size Button]), or 14 oz. ([Cup Size Button]). NOTE: After one minute without a button press or Lid opening, unit will go into standby mode, and all lights will turn off. To wake unit, press any button, and all lights will illuminate. Then make desired brew selections. For a stronger cup of coffee, press BOLD ([BOLD] Button).
11. Desired cup size button will illuminate when coffee is brewing. When coffee stops brewing, all lights will slowly fade in and out until heater is back at the preheat temperature. Then, all lights will illuminate for one minute.
12. Open FlexBrew Lid and discard used grounds. Brew Basket should be rinsed after every use.
13. Unit will stay preheated for 30 minutes. To power off, press power switch to [Power OFF] position.
14. Unplug.

Care and Cleaning

[Warning] Electrical Shock Hazard:

Do not immerse cord, plug, or coffee maker in any liquid.

[Warning] Burn Hazard:

Failure to allow coffee maker to cool down may cause hot water or coffee to spray from the piercing needle. Use caution when cleaning.

Routine Cleaning

All coffee makers should be cleaned at least once a month (once a week for areas with hard water).

1. Fill Removable Water Reservoir with 1/2 cup (118 mL) of white vinegar. Then, fill with cold water to 24 oz. (710 mL) mark.
2. Lift up Espresso Lid to expel used espresso pod. Empty Used Pod Container and then place back into Base. Close Espresso Lid.
3. Place a 5 oz. (148 mL) or larger cup on Espresso side Cup Rest.
4. Plug into outlet.
5. Press Power Switch to [Power ON] position. Never lift Espresso Lid or FlexBrew Lid during brewing cycles.
6. Brew one Large Espresso cycle ( /5 oz./148 mL) brew cycle with no espresso pod in place.
7. Ensure Used Pod Container is in place, then lift Espresso Lid. Hot water will be expelled from espresso brewing chamber into Used Pod Container. Empty water from Used Pod Container.
8. Lift FlexBrew Lid and dispose of any used pods or ground coffee. Close FlexBrew Lid.
9. Place a 16 oz. (473 mL) cup on FlexBrew side Cup Rest.
10. Brew one 14 oz. (414 mL) ([Cup Size Button]) cycle without a pod or grounds.
11. Empty any remaining liquid from Removable Water Reservoir. Fill with cold water to the 24 oz. (710 mL) mark.
12. Repeat steps 2-10. Empty any remaining liquid from Removable Water Reservoir. Coffee Maker is now clean.

[Caution] Cut Hazard:

Removable single-serve pod holder has a sharp needle. Piercing needle on underside of lid also is sharp. Use caution when handling.

[Warning] Electrical Shock Hazard:

Disconnect power before wiping espresso dispenser, FlexBrew dispenser or exterior of unit. Do not immerse cord, plug or base in any liquid.

General Cleaning

1. Unplug and allow to cool.
2. Hand wash all removable parts in hot, soapy water. Rinse and dry or wash in top rack only of dishwasher. DO NOT use “SANI” setting when washing in dishwasher. “SANI” cycle temperatures could damage your product.
3. Wipe outside of Coffee Maker with a soft damp cloth.

Clogged Needle

1. Unplug and allow to cool.
2. Remove Gray Removable Needle Holder from Lid by turning counterclockwise from [Lock Icon] to [Unlock Icon].
3. Bend a small paper clip. Insert tip of paper clip through hole of Piercing Needle and up into shaft of Piercing Needle to ensure grounds have been removed.
4. To replace Gray Removable Needle Holder, insert tab between [Lock Icon] and [Unlock Icon] and turn clockwise to lock.

Troubleshooting – Espresso Side

No power.

• Check that plug has been inserted correctly into outlet and that Power Switch, located on right side panel, is in [Power ON] position.
• Coffee Maker is in power-saving mode. Press any cup size button to wake up Coffee Maker.

All cup lights are slowly fading in and out.

• Unit is in preheating mode. When lights stay on, Coffee Maker is ready to brew.

Espresso is not dispensing.

• Pod inserted may be faulty. Try again with a new pod.
• All lights are flashing quickly: There is no water in Water Reservoir. Fill with clean cold water.
• Unit is preheating. Lights will slowly fade in and out during preheating. Once preheating is finished, all lights will stay on and you can press desired cup size button to begin brew cycle.

There is water at bottom of machine.

• Make sure that Water Reservoir has been placed correctly into position.
• Make sure that the Used Pod Container is installed before opening Espresso Lid.

Pod cannot be placed into Pod Holder.

• Check if Used Pod Container is full and needs to be emptied.
• Espresso Lid may not have opened correctly. Try lifting Espresso Lid again.

Pod cannot drop into Used Pod Container normally.

• Used Pod Container is full and needs to be emptied.
• Espresso Lid may not have opened correctly. Try lifting Espresso Lid again.

A slight hiss can be heard after espresso has been dispensed.

• This is a function of Coffee Maker which is normal.

Espresso drips from espresso dispenser after brewing is completed.

• It is normal that some liquid will fall or drip out of the Espresso Dispenser at end of the brew.
• Keep cup on Cup Rest until Espresso Lid has been opened and dripping stops.

All Cup Lights are Quickly Flashing.

• Ensure red plug has been removed from beneath the Water Reservoir before first use.
• Water Reservoir is empty or not securely in place. If empty, fill Removable Water Reservoir with water up to 56 oz. (1656 mL). Do not exceed MAX fill line. Place Water Reservoir securely on base.
• If you have added water to the Water Reservoir and lights are still quickly flashing, press the desired cup selection again. Button may need to be pressed a few times to prime the water pump if the Water Reservoir has been run dry.
• Coffee Maker needs to be descaled. See Care and Cleaning on page 8.
• Espresso Lid is not closed. Close Espresso lid.

Troubleshooting – Single-Serve Side

Coffee Maker will not brew/coffee not dispensing.

• Piercing Needle may be clogged. Refer to Clogged Needle section on page 8.
• Mineral deposits have formed. Clean Coffee Maker following directions in Care and Cleaning section.
• Too little water. Need 15 oz. (444 mL) or more.
• If selected cup button flashes three times, Lid is not closed. Lower Lid until it clicks to lock. Press desired cup size button: 8 oz. ([Cup Size Button]), 10 oz. ([Cup Size Button]), or 14 oz. ([Cup Size Button]) to begin the cycle.

All cups lights are slowly fading in and out

• Unit is in preheating mode. When lights stay on, Coffee Maker is ready to brew.

Coffee tastes bad.

• Too much water was added or too much or too little ground coffee was added. Change ratio of water to coffee grounds or use less water with coffee pods.
• Poor coffee quality and freshness.
• Poor water quality. Use filtered or bottled water.

Coffee sediment in cup.

• Try a coarser grind of coffee, or add a #1 paper cone coffee filter to Brown Removable Brew Basket. Make sure hinged Lid is closed on Brown Removable Brew Basket.

Water on counter under unit.

• Overfilled Water Reservoir. Do not add more than 56 oz. (1656 mL) of water (up to MAX fill line).
• Make sure that Removable Water Reservoir has been placed correctly into position.

Coffee overflows from Brew Basket.

• Use Brown Removable Brew Basket with Lid for ground coffee.
• Use a lesser amount of ground coffee. 3 tablespoons (15 g) is maximum amount of grounds to brew.
• When using whole bean coffee, a standard automatic drip coffee grind will yield best results. Be careful not to overgrind, since very finely ground coffee can cause overflow.
• Black Seal around Needle in Removable Needle Holder is missing. Carefully place seal around Needle and push until in place.

Coffee overflows from travel mug or regular mug.

• Empty mug after manually stopping brew cycle. Press any cup size button to start a new brewing cycle.

Coffee single-serve pod bursts.

• There is variability in single-serve pod manufacturing process which causes some types of single-serve pods to be weaker at seams so foil seal fails. Try a different brand.

All Cup Lights are Quickly Flashing.

• Ensure red plug has been removed from beneath the Water Reservoir before first use.
• Water Reservoir is empty or not securely in place. If empty, fill Removable Water Reservoir with water up to 56 oz. (1656 mL). Do not exceed MAX fill line. Place Water Reservoir securely on base.
• If you have added water to the Water Reservoir and lights are still quickly flashing, press the desired cup selection again. Button may need to be pressed a few times to prime the water pump if the Water Reservoir has been run dry.
• Coffee Maker needs to be descaled. See Care and Cleaning on page 8.
• Espresso Lid is not closed. Close Espresso lid.

Limited Warranty

This warranty applies to products purchased and used in the U.S. and Canada. This is the only express warranty for this product and is in lieu of any other warranty or condition.

This product is warranted to be free from defects in material and workmanship for a period of five (5) years from the date of original purchase in Canada and one (1) year from the date of original purchase in the U.S. During this period, your exclusive remedy is replacement of this product or any component found to be defective, at our option; however, you are responsible for all costs associated with our returning a product or component under this warranty to you. If the product or component is unavailable, we will replace with a similar one of equal or greater value.

This warranty does not cover glass, filters, wear from normal use, use not in conformity with the printed directions, or damage to the product resulting from accident, alteration, abuse, or misuse. This warranty extends only to the original consumer purchaser or gift recipient. Keep the original sales receipt, as proof of purchase is required to make a warranty claim. This warranty is void if the product is used for other than single-family household use or subjected to any voltage and waveform other than as specified on the rating label (e.g., 120 V ~ 60 Hz).

We exclude all claims for special, incidental, and consequential damages caused by breach of express or implied warranty. All liability is limited to the amount of the purchase price. Every implied warranty, including any statutory warranty or condition of merchantability or fitness for a particular purpose, is disclaimed except to the extent prohibited by law, in which case such warranty or condition is limited to the duration of this written warranty. This warranty gives you specific legal rights. You may have other legal rights that vary depending on where you live. Some states or provinces do not allow limitations on implied warranties or special, incidental, or consequential damages, so the foregoing limitations may not apply to you.

To make warranty claim, do not return this appliance to the store. Please write Hamilton Beach Brands, Inc., Customer Service Department, 4421 Waterfront Dr., Glen Allen, VA 23060, or visit hamiltonbeach.com/customer-service in the U.S. or hamiltonbeach.ca/ customer-service in Canada. For faster service, locate the model, type, and series numbers on your appliance.