INSIGNIA™ LED TV User Guide

CHILD SAFETY

PROPER TELEVISION PLACEMENT MATTERS

THE CONSUMER ELECTRONICS INDUSTRY CARES

• Manufacturers, retailers and the rest of the consumer electronics industry are committed to making home entertainment safe and enjoyable.
• As you enjoy your television, please note that all televisions - new and old - must be supported on proper stands or installed according to the manufacturer's recommendations. Televisions that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, carts, etc., may fall over, resulting in injury.

TUNE IN TO SAFETY

• ALWAYS follow the manufacturer's recommendations for the safe installation of your television.
• ALWAYS read and follow all instructions for proper use of your television.
• NEVER allow children to climb on or play on the television or the furniture on which the television is placed.
• NEVER place the television on furniture that can easily be used as steps, such as a chest of drawers.
• ALWAYS install the television where it cannot be pushed, pulled over or knocked down.
• ALWAYS route cords and cables connected to the television so that they cannot be tripped over, pulled or grabbed.

WALL OR CEILING MOUNT YOUR TELEVISION

• ALWAYS contact your retailer about professional installation if you have any doubts about your ability to safely mount your television.
• ALWAYS use a mount that has been recommended by the television manufacturer and has a safety certification by an independent laboratory (such as UL, CSA, ETL).
• ALWAYS follow all instructions supplied by the television and mount manufacturers.
• ALWAYS make sure that the wall or ceiling where you are mounting the television is appropriate. Some mounts are not designed to be mounted to walls and ceilings with steel studs or cinder block construction. If you are unsure, contact a professional installer.
• Televisions can be heavy. A minimum of two people is required for a wall or ceiling mount installation.

MOVING AN OLDER TELEVISION TO A NEW PLACE IN YOUR HOME

• Many new television buyers move their older CRT televisions into a secondary room after the purchase of a flat-panel television. Special care should be made in the placement of older CRT televisions.
• ALWAYS place your older CRT television on furniture that is sturdy and appropriate for its size and weight.
• NEVER place your older CRT television on a dresser where children may be tempted to use the drawers to climb.
• ALWAYS make sure your older CRT television does not hang over the edge of your furniture.

IMPORTANT SAFEGUARDS

Electric shock hazard

To reduce the risk of fire or electric shock, do not remove any cover or expose the device to rain or moisture. No user-serviceable parts are inside. Refer servicing to qualified service technicians.

CAUTION: RISK OF ELECTRIC SHOCK DO NOT OPEN

This symbol ⚠️ indicates that dangerous voltage constituting a risk of electric shock is present within your TV. This label is located on the back of your TV.

This symbol ? indicates that there are important operating and maintenance instructions in the literature accompanying your TV.

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. The wall plug is the disconnecting device. The plug must remain readily operable.
16. Remote control batteries should not be exposed to excessive heat such as sunshine, fire, or the like.

CAUTION: Risk of fire or explosion if the battery is replaced by an incorrect type. Use consumer grade, non-rechargeable carbon-zinc or alkaline batteries AAA or AA type.

17. The apparatus should not be exposed to dripping or splashing, and no objects filled with liquids, such as vases, should be placed on the apparatus.
18. Your TV has four VESA mounting holes on the back. If you attach a wall-mount bracket or TV stand to the back of your TV, the bracket or stand must be securely attached using all four holes. If you do not use all four mounting holes, your TV may fall and cause property damage or personal injury. See the documentation that came with your wall mount or TV stand for complete mounting instructions.

WARNING: Stability hazard

A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• ALWAYS use cabinets or stands or mounting methods recommended by the manufacturer of the television set.
• ALWAYS use furniture that can safely support the television set.
• ALWAYS ensure the television set is not overhanging the edge of the supporting furniture.
• ALWAYS educate children about the dangers of climbing on furniture to reach the television set or its controls.
• ALWAYS route cords and cables connected to your television so they cannot be tripped over, pulled or grabbed.
• NEVER place a television set in an unstable location.
• NEVER place the television set on tall furniture (for example, cupboards, or bookcases) without anchoring both the furniture and the television set to a suitable support.
• NEVER place the television set on cloth or other materials that may be located between the television set and supporting furniture.
• NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed. If the existing television set is going to be retained and relocated, the same considerations as above should be applied.

Lightning

For added protection for your device receiver during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the power outlet and disconnect any antenna or cable system. This helps prevent property damage and personal injury from lightning and power line surges.

Power lines

An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits. When installing an outside antenna system, take extreme care to keep from touching such power lines or circuits as contact with them might be fatal.

Handling the LCD panel

• Your TV's screen is made of glass. Do not drop your TV or hit, jolt, or press hard against the LCD panel. If the screen breaks, be careful of broken glass.
• If the LCD panel is broken, make absolutely sure that you do not touch the liquid in the panel. This may cause skin inflammation.
• If the liquid gets in your mouth, immediately gargle, rinse, and consult with your doctor. Also, if the liquid gets in your eyes or touches your skin, consult with your doctor after rinsing for at least 15 minutes or longer in clean water.

Replacement parts

When replacement parts are required, make sure that the service technician uses replacement parts specified by the manufacturer that have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock, personal injury, or other hazards.

Safety check

After completing any service or repair to this device, ask the service technician to perform routine safety checks to determine that your TV is in correct operating condition.

Power source

Operate your TV only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your home, consult an electrician or your local power company.

Servicing

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

CAUTION: Damage requiring service

Unplug this TV from the power outlet and refer servicing to qualified service personnel under the following conditions:

• When the power supply cord or plug is damaged or frayed.
• If liquid has been spilled or objects have fallen into your TV.
• If your TV has been exposed to rain or water.
• If your TV does not operate normally by following the operating instructions. Adjust only those controls covered by the operating instructions because incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore your TV to its normal operation.
• If your TV has been dropped or damaged in any way.
• When your TV exhibits a distinct change in performance.

Outdoor antenna grounding

If an outside antenna or cable system is connected to your TV, make sure that the antenna or cable system is grounded to provide some protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA No. 70, provides information with respect to correct grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of the antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.

Diagram description: A diagram shows grounding components including an antenna lead-in wire, grounding clamp, antenna discharge unit, grounding conductors, ground clamps, grounding electrode system, and electric service equipment.

Note to CATV system installer

Article 820 of the National Electrical Code, ANSI/NFPA No. 70 provides guidance for correct grounding. Specifically, it states that the cable ground must be connected to the grounding system of the building as close to the point of cable entry as practical.

Condensation

Moisture will form on the TV if the TV is brought from cool surroundings into a warm room or if the temperature of the room rises suddenly. When this happens, the TV's performance may be impaired. To prevent this, let the TV stand in its new surroundings for about an hour before switching it on, or make sure that the room temperature rises gradually.

Condensation may also form during the summer if the TV is exposed to the breeze from an air conditioner. In such cases, change the location of the TV.

Operating ambient temperature: 32° ~ 104°F (0° ~ 40° C)

Mobile telephone warning

To avoid interference with your TV picture and sound, operating problems, or even damage, keep your cordless and cellular telephones away from the TV.

End of life directives

Your TV may contain materials that are regulated for environmental reasons. Your TV also contains materials that can be recycled and reused. To help protect the environment, contact your local authorities for information about disposal or recycling and about finding a recycler in your area before you dispose of your TV.

Non-active pixels

The LCD panel contains more than 3 million thin film transistors, which provide exceptionally sharp video quality. Occasionally, a few non-active pixels may appear on the screen as a fixed blue, green, or red point. These non-active pixels do not adversely affect the performance of your TV, and are not considered defects.

Radiation Exposure Statement

This equipment complies with FCC/ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.

Introduction

Congratulations on your purchase of a high-quality, Insignia TV. Your TV comes with the latest technology and state-of-the-art features, including:

• Fire TV Experience Built-In
• Voice Remote with Alexa

Get the most out of your TV

1. Access Your Favorite Content

   Fire TV seamlessly integrates live over-the-air TV and your favorite streaming content on the Home screen, with access to thousands of channels, apps, and Alexa skills.

2. Unlimited Entertainment

   Watch over 1,000,000 movies and TV episodes from Netflix, Prime Video, Hulu, PlayStation Vue, HBO, and more.

3. Control It All With Your Voice—Voice Remote with Alexa

   Use your voice to control live TV playback, launch apps, search for content, control smart home devices, and more.

IMPORTANT:

• To access all the described features, select Full (Recommended) during setup and make sure that you have a free Amazon account.
• For help, contact Amazon Fire TV Customer Service at www.amazon.com/firetv/contactus

TV components

This section covers basic information for:

• TV front
• Jacks and controls
• Remote control

TV front

You can find these items on the front of your TV.

Jacks and controls

Your TV may have any of the following items:

CAUTIONS:

• Check the jacks for position and type before making any connections.
• Loose connections can cause poor audio or video quality. Make sure that all connections are tight and secure.
• The external audio/video equipment shown may be different from your equipment. If you have questions, refer to the documentation that came with your equipment.
• Always unplug the power cord when connecting external equipment.

Remote control

Description of remote control buttons and functions:

Connecting a cable or satellite box

Many cable or satellite TV boxes have more than one connection type. To get the best video, you should use the best connection type available. See Jacks and controls on page 9. You can connect a cable or satellite box using:

• HDMI (best)
• AV (good)
• Coaxial (good)

HDMI (best)

Connect using an HDMI cable from the TV's HDMI jack to the cable or satellite box's HDMI out jack. Then select the corresponding HDMI input on your TV.

AV (good)

Connect using AV cables (red, white, yellow) from the TV's AV jacks to the cable or satellite box's AV out jacks. A coaxial cable may also be needed for signal input. Then select the Composite input on your TV.

Coaxial (good)

Connect a coaxial cable from the TV's antenna/cable jack to the cable or satellite box's coaxial out jack, and another coaxial cable from the cable wall jack to the cable or satellite box's cable-in jack. Then select the Antenna input on your TV. If channels are not found, scan for channels via Settings > Live TV > Channel Scan.

Connecting an antenna or cable TV (no box)

Connect a coaxial cable from the TV's antenna/cable jack to the antenna or cable TV wall jack. Then select the Antenna input on your TV. If channels are not found, scan for channels via Settings > Live TV > Channel Scan.

Notes: Use a coaxial cable for reduced interference. Ensure proper antenna installation for signal strength. Poor signal may cause distorted pictures. Consider a directional antenna with an amplifier if needed. If picture quality varies by channel, it may be a broadcaster/provider issue. For cable TV without a set-top box, consider a set-top box for better reception. HD channels upscaling SD content will appear as SD.

Connecting a DVD or Blu-ray player

Many DVD or Blu-ray players have more than one connection type. To get the best video, you should use the best connection type available. See Jacks and controls on page 9. You can connect a DVD or Blu-ray player using:

• HDMI (best)
• AV (good)

HDMI (best)

Connect an HDMI cable from the TV's HDMI jack to the player's HDMI out jack. Power on both devices and select the HDMI input on your TV.

AV (good)

Connect AV cables (red, white, yellow) from the TV's AV jacks to the player's AV out jacks. Power on both devices and select the Composite input on your TV. Ensure the player is set to the correct output mode.

Connecting a game console

You can connect a game console using:

• HDMI (best)
• AV (good)

HDMI (best)

Connect an HDMI cable from the TV's HDMI jack to the console's HDMI out jack. Power on both devices, set the console to the correct output mode, and select the HDMI input on your TV.

AV (good)

Connect a console-specific AV cable from the TV's AV jacks to the console's AV jack(s). Power on both devices, set the console to the correct output mode, and select the Composite input on your TV.

Connecting a computer

Connect a computer to your TV using an HDMI cable. Connect the HDMI cable from the TV's HDMI jack to the computer's HDMI out jack. Power on both devices and select the HDMI input on your TV. Adjust computer display properties if necessary.

Connecting to Ethernet

To access the internet, connect an Ethernet cable from your TV's LAN jack to your Ethernet connection.

Connecting a USB flash drive

Plug a USB flash drive into the TV's USB port. The "View Pictures" message may appear, allowing access to the photos viewer for JPEG files.

CAUTION: Do not remove the USB flash drive or turn off the TV while using it, as this may cause data loss or damage.

Connecting headphones

Connect headphones to the TV's headphone/audio out jack. When headphones are connected, the TV speakers are muted.

WARNING: Use the lowest volume setting on your headphones that still allows you to hear the sound to prevent hearing damage.

You can also connect a home theater system, sound bar, or external speaker system to this jack.

Connecting external speakers or a sound bar

You can connect external speakers or a sound bar using:

• Digital audio using the digital optical audio jack
• Digital audio using the HDMI/ARC jack
• Analog audio

Digital audio using the digital optical audio jack

Connect a digital optical audio cable from the TV's digital output jack to the audio in jack of the digital speaker system or sound bar. Power on both devices and select the correct source. If needed, adjust the digital audio format in Settings > Display & Sounds > Audio Output. To turn off TV speakers, select TV Speakers and change the setting to OFF.

Digital audio using the HDMI/ARC jack

Connect an HDMI cable from the TV's HDMI/ARC jack to the audio in jack of the digital speaker system or sound bar. Power on both devices and select the correct source. If needed, adjust the digital audio format in Settings > Display & Sounds > Audio Output. To turn off TV speakers, select TV Speakers and change the setting to OFF.

Analog audio

Connect an audio cable from the TV's audio out jack to the audio in jacks of the analog speaker system or sound bar. Power on both devices and select the correct source. TV speakers are muted when an analog system is connected.

Connecting power

Connect the power cord to your TV's power connector and then to a power outlet.

CAUTION: Operate your TV only from the indicated power source. Always unplug the power cord when the TV will not be used for an extended period.

Programming a universal remote control

You can operate your Insignia TV with a new or existing universal remote control. Refer to the table of common universal remote control codes for codes specific to various brands. If you encounter issues, contact the remote control manufacturer or visit www.insigniaproducts.com/remotecodes for assistance. Follow your universal remote control's instructions to enter the TV code.

Tips: Use the code search feature or the "Learn" feature on your universal remote for programming.

Common universal remote control codes

The following table lists common remote control codes for various brands:

Tips: Check the brand name and model number on your remote. If your remote is not listed, try codes for Orion, Emerson, Memorex, Sansui, Sylvania, or Zenith.

Setting up your TV

If using Ethernet, see Connecting to Ethernet on page 15. Ensure the power cord is connected and the TV is on. Install batteries in your Voice Remote with Alexa and ensure it's paired with the TV. If pairing fails, try re-inserting batteries or replacing them. Select your Wi-Fi network and enter the password if required. Choose your experience: Full (Recommended) for all features including Alexa and the App store, or Basic for live TV and limited apps. For more setup information, visit www.amazon.com/help/firetveditiontv.

Using your TV

For information on using your TV, visit www.amazon.com/help/firetveditiontv.

Maintaining

• Avoid extreme temperatures (too hot or too cold) as they can warp the cabinet or malfunction the screen.
• Do not place the TV in direct sunlight or near a heat source.

Cleaning the TV cabinet

Clean the cabinet with a soft, lint-free cloth. For stubborn dirt, moisten the cloth with a weak detergent solution, wring it out, wipe the cabinet, and then dry with a clean cloth.

Cleaning the TV screen

Clean the screen with a soft, lint-free cloth.

Troubleshooting

Video and audio

Remote control

General

CEC-compatible devices

Note: If problems persist, try turning the TV off and on again.

Legal notices

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) no harmful interference, and (2) acceptance of any received interference. This equipment has been tested and complies with Class B digital device limits, providing reasonable protection against harmful interference in residential installations. It generates, uses, and can radiate radio frequency energy; improper installation may cause interference. If interference occurs, try reorienting the antenna, increasing separation, connecting to a different circuit, or consulting a technician.

Warning: Unauthorized modifications may void the user's authority to operate the equipment.

Cables: Use shielded cables with metallic RF/EMI connector hoods for compliance.

Canadian Notice

Analog and Digital Television Receiving Apparatus

IC Statement

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to two conditions: (1) no interference, and (2) acceptance of any interference. Complies with IC radiation exposure limits for uncontrolled environments.

Restrictions in the 5 GHz band: For indoor use only to reduce potential interference to mobile satellite systems.

Amazon Terms & Policies

Before using Fire TV Edition, review terms at www.amazon.com/deviceservices/support, including Amazon's Privacy Notice (www.amazon.com/privacy) and Conditions of Use (www.amazon.com/conditionsofuse). By using Fire TV Edition, you agree to these terms. Amazon, Fire, and related marks are trademarks of Amazon.com, Inc. or its affiliates.

Dolby License Notice and Trademark Acknowledgement

Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 1992-2019 Dolby Laboratories. All rights reserved.

HDMI

HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress, and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

ONE-YEAR LIMITED WARRANTY

Definitions:

Insignia-branded products are warranted by the Distributor (Best Buy) against defects in material or workmanship for one (1) year from the purchase date, provided the product was purchased in the United States or Canada from a Best Buy retail store or online at www.bestbuy.com or www.bestbuy.ca.

How long does the coverage last?

The Warranty Period is 1 year (365 days) from the date of purchase, as shown on your receipt.

What does this warranty cover?

Insignia will, at its sole option, repair or replace the Product with new or rebuilt parts/products if found defective by an authorized Insignia repair center. Replaced items become Insignia property. You are responsible for labor and parts charges after the warranty period expires. Warranty coverage ends if you sell or transfer the Product.

How to obtain warranty service?

If purchased from Best Buy, take your original receipt and the Product to any Best Buy store in its original packaging. For warranty service in the US and Canada, call 1-877-467-4289. Agents may diagnose and resolve issues over the phone.

Where is the warranty valid?

This warranty is valid only in the United States and Canada at Best Buy branded retail stores or websites for the original purchaser in the country of purchase.

What does the warranty not cover?

This warranty does not cover: Food/beverage/medicine loss, customer instruction/education, installation, setup adjustments, cosmetic damage, damage from weather/lightning/power surges, accidental damage, misuse, abuse, negligence, commercial use, modification of the product (including antenna), display panel damage from static images (burn-in), incorrect operation/maintenance, incorrect voltage/power supply, attempted repairs by unauthorized personnel, products sold "as is", consumables (like batteries), altered serial numbers, or loss/theft. It also excludes pixel failures beyond a certain threshold and damage from liquids/gels/pastes.

REPAIR OR REPLACEMENT IS YOUR EXCLUSIVE REMEDY. INSIGNIA IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ALL IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTY DURATION.

Contact Insignia: 1-877-467-4289, www.insigniaproducts.com

INSIGNIA is a trademark of Best Buy and its affiliated companies. Distributed by Best Buy Purchasing, LLC, 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2024 Best Buy. All rights reserved.