GATEXPERT SW400DC Swing Gate Opener User Manual

Warranty Information

To repair against this warranty card and invoice during the warranty period.

Warranty period: 1 year after the date of invoice.

Without unauthorized dismantling, any product broken or damage due to quality problem, GATEXPERT will offer the repair service for free or replace for free.

The malfunction and damages caused by incorrect use or man fault is not covered by this warranty.

Contact Us

E-mail: sales@gatexpertstore.com

• Please fill in the order information in the form below.
• All personal information you provided will be only used for warranty service and kept strictly confidential.
• Refer to this list when contacting GATEXPERT for technical service or assistance with your automatic gate opener.

1. Safety Instruction

Please read this manual carefully before installation, which involves important information about installation, using, maintenance, and safety.

• Any undefined operations under this manual are not allowed; incorrect usage may damage the product even causing injuries or property losses.
• To consider the possible danger during the installation or using process of swing gate operator, installation must strictly comply with the construction standard and electrical operating procedure.
• Before installation, please make sure that the power voltage being used matches with the supply voltage of this product. Please check if the leakage protection switch is installed and the grounding system is correct.
• Please check if additional equipment or materials are required to meet the specific requirements.
• The disposal of packaging material must comply with the local regulation.
• Please do not change any parts except for those defined under this manual. Any undefined changes may cause malfunction. Any damages to the product arising therefrom shall be beyond the liability of the company.
• Please do not leak water or any liquid into the controller or any other open devices. Please disconnect the power immediately if any mentioned cases happened.
• Please keep this product away from heat and open fire. Or it may damage the components; cause failure or other hazards.
• Please make sure there are no vehicles, passengers, and objects passing through while the swing gate is moving.
• Anti-clip equipment like infrared protection switch must be installed to avoid injuries to person and property losses. The company shall not be liable for any damage or accident arising therefrom.
• The installation, using, and maintenance of this product must be carried out by professionals.
• Children are not allowed to touch the control devices or remote transmitters.
• A warning sign must be placed somewhere on the swing gate according to the national standard.
• Please keep this instruction properly for future reference.

2. Packing List (Standard)

Packing List (Optional)

3. Technical Parameters

4. Installation

SW400DC swing gate opener is applicable to single leaf gate weight less than 400kg, and the length shorter than 4m. The drive mode adopts the worm and worm gear to combine the screw rod transmission. This gate opener must be installed inside the enclosure or yard for protection.

4.1 Installation Drawing

[Diagram showing the installation layout of the swing gate opener components, including control box, gate opener, remote control, alarm lamp, infrared sensor, limit stopper, and wireless keypad.]

Figure 1

• ① Control box
• ② Gate opener
• ③ Gate
• ④ Alarm lamp (optional)
• ⑤ Infrared sensor (optional)
• ⑥ Limit stopper
• ⑦ Remote control
• ⑧ Wireless keypad (optional)

4.2 Size of Main Machine and Accessories

4.2.1 Size of Main Machine

[Diagram showing the dimensions of the main machine.]

Figure 2

4.2.2 Size of Mounting Plate

[Diagrams showing the dimensions of the front mounting bracket and the wall bracket.]

Figure 3

4.3 Installation Steps

4.3.1 Preparation before Main Machine Installation

• Before installing the door opener, please confirm that the door was installed correctly, ensure that the door can be manually operated smoothly, and the door limit stopper can effectively prevent the door from continuing to move.
• Please keep a distance of 40-50mm between the door bottom and the ground for installing the electric lock. If an electric lock is not required, the distance between the door bottom and the ground should be ≥20mm.
• The recommended mounting height of the 2 main machines is around 300~800mm above the ground, and make sure there are reliable fixed points for mounting brackets.

Cable bury

In order to ensure the normal operation of the door opener and protect the cable from damage, please use two PVC pipes to bury the motor and power cables, and the control cables separately. One PVC pipe for motor and power cables, the other one for control cables.

Mounting brackets fixing

In order to install the SW400DC main machines firmly, it is recommended to use the expansion screws to fix the mounting brackets.

4.3.2 Accessory Installation

• Before installing the main machines, please install the wall bracket on the wall first, then fix the connecting bracket, finally install the front mounting bracket on the door.
• Note: Please detect by gradienter before fixing to ensure that the front mounting bracket and the connecting bracket are in the same level.

[Diagram illustrating the installation of wall bracket, connecting bracket, and front mounting bracket, showing screws, nuts, and gaskets.]

Figure 4

• The connecting bracket and the wall bracket can be connected according to different conditions, please refer to figure 5.

[Diagrams showing different configurations for connecting the connecting bracket and the wall bracket.]

Figure 5

• Users should prepare power cables for the control box and the main machines themselves due to the different installation environment. The cores for the control box power supply cable should be more than 3, the cores for the motor cable is 2. If users need to install external accessories like electric lock, infrared sensor, alarm lamp, external button switch etc., please increase the embedded cables accordingly. Please make sure the sectional diameter of electric lock cable is over 1.5mm², sectional diameter of other cables is over 0.5mm². The cable length should be determined by users according to their installation situations.
• Note: The outlet on the PVC pipe should be downward in order to avoid the rain water flowing into the pipe along the cable.
• Before the installation, please unlock the two main machines. Unlock method: Remove the cover, insert the manual release bar, rotate the bar until it's released, as shown in Figure 6, then turn the telescopic arm, you'll find it is stretched easily.

[Diagrams illustrating the unlocking process of the main machines.]

Figure 6

4.3.3 Main Machine Installation

Please refer to Figure 7 to fix the tail of the main machine and the connecting bracket with the installation screws, and then manually adjust the telescopic arm to the appropriate length, finally fix the telescopic arm connector and the front mounting bracket with the installation screws. Pull the door after installation to ensure the travel is flexible without jamming.

[Diagram showing the mounting of the main machine to the door and bracket.]

Figure 7

Installation direction: door opens inward

[Diagram illustrating the installation with dimensions and notes about limit stoppers.]

Figure 8

Table 1 Recommended Installation Position

Installation direction: door opens outward

[Diagram illustrating the installation for outward opening doors, with dimensions and notes.]

Figure 9

Table 2 Recommended Installation Position

Note: Value B must be close or equal to the value A to reach the best mechanical advantage.

4.3.4 Size of Control Box

[Diagrams showing the dimensions of the control box with and without a built-in battery.]

Figure 9

Warning

• To ensure safety, please install the limit stopper at the close limit position when the door opens inward (as shown in figure 8).
• Before installing the main machine, please make sure the main machine and components are in good mechanical performance and the door can be manually operated flexibly.
• One control unit can optionally drive one main machine or two main machines.
• Earth leakage circuit breaker must be installed on where the gate movement can be seen, and the minimum mounting height for the control box should be over 1.5m to avoid being touched by kids.
• After installation, please check whether the mechanical property is good or not, whether gate movement is flexible or not after unlocking, and whether the infrared sensor (optional) is installed correctly and effectively.

5. Wiring and Debugging

5.1 Wiring Instructions

[Diagram illustrating the wiring connections for the gate opener system, including power inputs, motor connections, and accessory connections.]

Figure 11

5.2 Control Board Drawing and Instructions

[Diagram of the control board with labeled terminals and their descriptions.]

Figure 12

Photo Sensor Wiring Instructions

[Diagram illustrating the wiring for the photo sensor.]

Figure 13

WIFI Module Wiring Instructions

[Diagram illustrating the wiring for the WIFI module.]

Figure 14

5.3 Digital Screen Setting

When the control board is working, the users can check the working state of the gate opener via the digital screen on the control board.

• 09: no input;
• 0P: under opening state;
• 00: under closing state;
• 5U: manual mode;
• tS: travel setting;

5.4 Travel Setting (VERY IMPORTANT)

In the first installation of gate openers, the installer needs to set open and closed limit switch positions for running the travel.

5.4.1 Learn the journey in the distress limit mode

Open both sides of the gate and lock the clutch, then press and hold the "+" button on the control board until the digital screen shows "SU". After this step, the gate will first run towards the closing direction and stop, and then the gate will automatically open. When the two swing gates are fully open, the gates will automatically close for the second time, and the travel setting will be completed when the gates are closed. If the distance of starting slow speed of the gate is not appropriate, adjust the "SLOW DOWN" button to revise the distance.

Note:

• Wiring: The black wire of main engine 1 is connected to the left side of MOTOR1; The brown cable of host 1 connects to the right side of MOTOR1. The black cable of main engine 2 connects to the left side of MOTOR2; The brown cable of main engine 2 connects to the right side of MOTOR2.
• In single-door mode, the host connects to MOTOR1.
• If the gate suddenly stops during travel setting, please increase the resistance force.
• If the gate didn't stop when it meets obstacles during travel setting, please appropriately reduce the resistance force.
• Installer must redo travel setting after modifying the "SPEED" trimmer.

5.5 Trimmers Setting

Obstacle Sensibility Trimmer

To adjust the sensitivity of obstacle -- clockwise to increase, counterclockwise to reduce the sensitivity of obstacle. If there are environmental effects, such as heavy winds, adjust the trimmer according to the environment.

Slow Speed Distance Trimmer

To adjust slow speed distance -- clockwise to increase, counterclockwise to decrease slow speed distance. Please do not set a very short slow speed distance, to avoid gate collision.

Gate Moving Speed Trimmer

To adjust gate moving speed -- clockwise to accelerate, counterclockwise to slow down. The trimmer can be adjusted to change the opening and closing travel time. This adjustment must be finished before travel setting.

[Diagram illustrating the FORCE, SLOW DOWN, and SPEED trimmers.]

Figure 15

5.6 Learning Remote Control & Delete Remote Control

5.6.1 Learning Remote Control

Press and hold the "-" button, the alarm light will keep flashing, and the digital screen displays remote control mode -- “PO” -- two swing gates single channel mode; “Pd” -- single gate four channel mode; Press the button of the remote control to be learned, the digital screen will show the number of current learned remote controls, then the remote control learning is completed. (The default of new paired remote control is two swing gates single channel mode).

5.6.2 Delete Remote Control

Enter into "AE" in the digital screen and then choose "rE" to delete the remote controls.

5.6.3 Special Remote Control Key-button

Press and hold the combination keys for 5S. C(stop)+D(single gate) combination key -- enter into remote control learning.

5.7 Control Board Settings

5.7.1 Base Menu

Press "PROG" to enter into base menu; Digital screen shows “NE”, select other functions of this menu by "+" and "-" buttons. Press "SET" to confirm or to enter into sub-menu. To exit menu, press "PROG". If no command for one minute, the menu will automatically exit.

Base Menu

[Flowchart showing the Base Menu options: Initial screen, NE (Standard mode Open/Close/Stop), PE (Automatic closing), HO (Community), OC (External three keys), OA (External three keys - Automatic closing with)].

5.7.2 Base Menu Instruction

5.7.3 Advanced Menu

Long press "PROG" 2 seconds to enter into advanced menu. Digital Screen shows “TL”, press “+”(up) or “-”(down) to select; Short press "SET” to confirm or to enter into sub-menu. Short press "PROG” to exit. If no command for one minute, the menu will automatically exit.

Advanced Menu

[Flowchart showing the Advanced Menu options for travel time adjustment, photo sensor, electric lock, reverse push lock, alarm lamp, limit switch mode, gate opener selection, and door direction.]

5.7.4 Advanced Menu Instruction

6. Others

6.1 Maintenance

Check whether the gate operates normally every month. For the sake of safety, each gate is suggested to be equipped with infrared protector, and regular inspection is required as well. Before installation and operation of the gate opener, please read all instructions carefully. GATEXPERT reserves the right to change the instruction without prior notice.

6.2 Error Message

Errors that may occur when the door is operating properly

6.3 Troubleshooting