GATEXPERT SW300DC Swing Gate Opener User Manual

Warranty Information

1. To repair against this warranty card and invoice during the warranty period.

2. Warranty period: 1 year after the date of invoice.

3. Without unauthorized dismantling, any product broken or damage due to quality problem, GATEXPERT will offer the repair service for free or replace for free.

4. The malfunction and damages caused by incorrect use or man fault is not covered by this warranty.

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E-mail: sales@gatexpertstore.com

Please fill in the order information in the form below.
All personal information you provided will be only used for warranty service and kept strictly confidential.
Refer to this list when contacting GATEXPERT for technical service or assistance with your automatic gate opener.

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Issue Details:

Safety Instruction

Please read this manual carefully before installation, which involves important information about installation, using, maintenance, and safety.
Any undefined operations under this manual are not allowed; incorrect usage may damage the product, even causing injuries or property losses.
To consider the possible danger during the installation or using process of swing gate operator, installation must strictly comply with the construction standard and electrical operating procedure.
Before installation, please ensure that the power voltage being used matches the supply voltage of this product. Check if the leakage protection switch is installed and the grounding system is correct.
Please check if additional equipment or materials are required to meet the specific requirements.
The disposal of packaging material must comply with the local regulation.
Please do not change any parts except for those defined under this manual. Any undefined changes may cause malfunction. Any damages to the product arising therefrom shall be beyond the liability of the company.
Please do not leak water or any liquid into the controller or any other open devices.
Please disconnect the power immediately if any mentioned cases happened.
Please keep this product away from heat and open fire. It may damage the components, cause failure, or other hazards.
Please ensure there are no vehicles, passengers, or objects passing through while the swing gate is moving.
Anti-clip equipment like infrared protection switch must be installed to avoid injuries to persons and property losses. The company shall not be liable for any damage or accident arising therefrom.
The installation, using, and maintenance of this product must be carried out by professionals.
Children are not allowed to touch the control devices or remote transmitters.
A warning sign must be placed somewhere on the swing gate according to the national standard.
Please keep this instruction properly for future reference.

Packing List (Standard)

No.	Picture	Name	Quantity
1	[Gate Opener Arm]	Main machine	2
2	[Control Box]	Control box	1
3	[Manual Release Key]	Manual release key	2
4	[Remote Control]	Remote control	2
5	[Wall Bracket]	Wall bracket	4
6	[Front Mounting Bracket]	Front mounting bracket	2
7	[Connecting Bracket]	Connecting bracket	2
8	[Screw M8X25]	Screw M8X25	4
9	[Mounting Screw (short)]	Mounting screw (short)	2
10	[Screw M8x45]	Screw M8x45	2
11	[Self-locking Nut M8]	Self-locking Nut M8	8
12	[Limit Stopper]	Limit stopper	1

Packing List (Optional)

No.	Picture	Name	Quantity
1	[Infrared Sensor]	Infrared sensor	1
2	[Wireless Keypad]	Wireless keypad	1
3	[Alarm Lamp]	Alarm lamp	1
4	[Electric Lock]	Electric lock	1
5	[Storage Battery]	Storage battery	2

Due to the difference in installation environment, GATEXPERT does not provide the installation accessories to fix and connect gate openers and walls. Please prepare these installation accessories according to the actual site situation.

Technical Parameters

Model	SW300DC
Power supply	220V/50Hz; 110V/60Hz
Motor power	50W
Gate moving speed	18~22s/90°
Max. single-leaf weight	300kg
Max. single-leaf length	3M
Max. force	2600N
Max. piston stroke	32cm
Remote control distance	≥30m
Remote control mode	Single/Four button mode
Storage battery (optional)	DC24V(4.5Ah or 9Ah)
Noise	≤58dB
Recording of up remote controls	32pcs
Remote frequency	433.92 MHz
Working temperature	-20°C - +70°C
Package weight	14kg

Installation Drawing

Figure 1: The SW300DC swing gate opener is applicable to single leaf gates weighing less than 300kg and with a length shorter than 3m. The drive mode adopts planetary transmission combined with screw rod transmission. This gate opener must be installed inside an enclosure or yard for protection.

The diagram shows a gate system with:

Gate Opener Arms (two)
Solar Panel
Alarm Lamp
Wireless Keyboard (Outside the wall)
Battery Box
Control Box
Infrared Sensor
Electric Lock
Limit Stopper

Tools Needed for Standard Installation

Tool	Description
[No.6 Allen Wrench]	No.6 Allen Wrench
[Slotted Screwdriver]	Slotted Screwdriver
[Phillips Screwdriver]	Phillips Screwdriver
[Hatching Pen]	Hatching Pen
[Spirit Level]	Spirit Level
[Tape]	Tape
[Adjustable Wrench X 2]	Adjustable Wrench X 2

Note: The cables must be suitable for outdoor use.

Cable List

No.	Cable Application	Cable Material	Max. Length
1	Cable of 220V control box's power supply	3×2.5mm² (>30m) or 3×1.5mm² (<30m)	Unlimited
2	Cable of gate opener's power supply	2×1.5mm²	15m
3	Cable of infrared sensor	2×0.5mm²	10m
4	Cable of alarm lamp	2×0.5mm²	10m
5	Cable of electric lock	2×0.5mm²	10m
6	Extension cable of storage battery	2×1.5mm²	10m
7	Cable of solar power	2×1.5mm²	10m

Due to different installation environments, installers need to prepare power cables for the control box and gate openers.

Note: Cable outlet should be downward to prevent rainwater from entering the wire along the cable.

Direction of Gate Opening

7.1 Gate Opens Inwards

Figure 2 illustrates the inward gate opening. It is recommended to install with a safety stopper (to be prepared by the users themselves).

Note: The unlimited version must have a limit stopper installed.

A	100mm	120 mm	140 mm	160 mm	180 mm	200 mm
B (100mm)	102°	101°	99°	98°	97°	97°
B (120mm)	111°	108°	106°	104°	103°	99°
B (140mm)	118°	115°	112°	102°	93°	96°
B (160mm)	117°	107°	98°	91°
B (180mm)	103°	96°	90°
B (200mm)	94°

7.2 Gate Opens Outwards

Figure 3 illustrates the outward gate opening. It is recommended to install with a safety stopper (to be prepared by the users themselves).

Note: The unlimited version must have a limit stopper installed.

A	100mm	120 mm	140 mm	160 mm	180 mm	200 mm
B (100mm)	103°	101°	99°	98°	97°	97°
B (120mm)	111°	108°	106°	104°	103°	96°
B (140mm)	118°	115°	112°	102°	92°
B (160mm)	117°	108°	98°	91°
B (180mm)	103°	96°	90°
B (200mm)	94°

Installation Steps

8.1 Preparation Before Main Machine Installation

a) Before installing the gate opener, please confirm that the gates were installed correctly. Ensure that the gate can be manually operated smoothly, and the gate safety stopper can effectively prevent the gate from continuing to move.
b) Please keep a distance of 45-50mm between the gate bottom and the ground for installing the electric lock. If an electric lock is not required, the distance between the gate bottom and the ground should be ≥20mm.
c) The recommended mounting height of the 2 main machines is around 300-800mm above the ground. Ensure there are reliable fixed points for mounting brackets.

8.1.1 Cable Bury

To ensure the normal operation of the gate opener and protect the cable from damage, please use two PVC pipes to bury the motor and power cables, and the control cables separately. One PVC pipe for motor and power cables, and the other for control cables.

8.1.2 Mounting Brackets Fixing

To install the SW300DC main machines firmly, it is recommended to use expansion screws to fix the mounting brackets.

8.2 Accessory Installation

A) Before installing the main machines, please install the wall bracket on the wall first, then fix the connecting bracket, and finally install the front mounting bracket on the gate. Note: Please use a gradienter before fixing to ensure that the front mounting bracket and the connecting bracket are on the same level. Connect the connecting bracket and two wall brackets; refer to Figure 4.

Figure 4 shows the assembly of wall brackets, connecting bracket, screws, and self-locking nuts.

B) The connecting bracket and the wall bracket can be connected according to different conditions; refer to Figure 5.

Figure 5 shows various configurations for connecting the brackets.

C) Before installation, please unlock the two main machines. Unlock method: Open the manual release cover, insert the manual release key, rotate the key until it's released (as shown in Figure 6), then turn the telescopic arm; it will stretch easily by hand.

Figure 6 illustrates the manual release process.

D) Connect the main machine with connecting brackets by screw and nut as shown in Figure 7.

Figure 7 shows connecting the main machine to the connecting brackets using screws and nuts.

E) As shown in Figure 8, connect the wall bracket to the wall according to the marked position. Then, connect the main machine to the wall bracket by screw and nut. (Please use a spirit level to ensure the installation is level.)

Figure 8 illustrates connecting the wall bracket to the wall and then the main machine to the wall bracket.

8.3 Dimension of Control Box

Figure 10 shows the dimensions of the control box: 210mm x 88mm and 210mm x 133mm.

Note:

To ensure safety and protect the machines, please install a gate stopper at the open limit position when the gate opens outward to prevent the gate from running over its travel. To enable the two swings to close to their accurate limit position, please install a limit stopper at the closed limit position (as shown in Figure 3). Similarly, when the gate opens inward, please install a limit stopper at the closed limit position (as shown in Figure 2).
Before installing the main machine, please ensure the main machine and components are in good mechanical condition and the gate can be manually operated flexibly.
One control unit can optionally drive one or two main machines.
An earth leakage circuit breaker must be installed where the gate movement can be seen. The minimum mounting height for the control box should be over 1.5m to avoid access by children.
After installation, please check whether the mechanical property is good, whether the gate movement is flexible after unlocking, and whether the infrared sensor (optional) is installed correctly and effectively.

Wiring and Debugging

9.1 Wiring Instructions

Figure 11 shows the wiring diagram for the control board, including connections for:

Mains input (FUSE 10A)
Transformer
Solar power input
24V battery input
Motor1 and Motor2
Electric Alarm Lamp
Electric Lock
Photo Sensor (Emitter/Receiver)
Antenna
External key

The diagram details the terminal connections for MOTOR1, MOTOR2, ELOCK, BLK, +24V, +12V, COM, EM1, LM1, EM2, LM2, PH, PED, OSC, ANT, COM, and SIG.

9.2 Control Board Drawing and Instructions

Figure 12 provides a detailed drawing of the control board with numbered terminals and their descriptions:

Terminal	Description
1. AC24VIN	24VAC Power Supply Input
2. +SOLAR-	Solar Power Input
3. +BATT-	24V Battery Input
4. FORCE	Resistance Force
5. SLOW DOWN	Slow Stop Distance
6. SPEED	Moving Speed
7. MOTOR1	Motor1 Output
8. MOTOR2	Motor2 Output
9. -ELOCK+	Electric Lock Output
10. -BLK+	Alarm Lamp Output (Note: pay attention to the negative and positive.)
11. +24V	24V Output Positive
12. +12V	12V Output Positive (No output under dormant state)
13. EM1	Motor1 Hall Sensor Power Output
14. LM1	Motor1 Hall Sensor Limit Signal Input
15. EM2	Motor2 Hall Sensor Power Output
16. LM2	Motor2 Hall Sensor Limit Signal Input
17. PH	Photo Sensor Input Active
18. PED	Single Gate/Pedestrian Mode Input Active
19. OSC	Single Channel Input Active
20. ANT	Antenna
21. COM	Common
22. SIG	The signal is normally closed only after the door is in place

Photo Sensor Wiring Instructions

Figure 13 shows the wiring for the photo sensor.

WIFI Module Wiring Instructions

Figure 14 shows the wiring for the WIFI module (24VDC).

Digital Screen Setting

When the control board is working, users can check the state of the gate opener via the digital screen on the control board.

[Display: --]: No input
[Display: OP]: Under opening state
[Display: CL]: Under closing state
[Display: MA]: Manual mode
[Display: SE]: Travel setting

Travel Setting (VERY IMPORTANT)

In the first installation of gate openers, the installer needs to set the open and closed limit switch positions for running the travel.

9.4.1 Learn the journey in the distress limit mode

Open both sides of the gate and lock the clutch. Press and hold the "+" button on the control board until the digital screen shows "SU". After this step, the gate will first run towards the closing direction and stop. Then, the gate will automatically open. When the two swing gates are fully open, they will automatically close. The travel setting will be completed when the gates are closed. If the distance of the slow speed start is not appropriate, adjust the "SLOW DOWN" button to revise the distance.

Note:

Wiring: The black wire of main engine 1 is connected to the left side of MOTOR1. The brown cable of host 1 connects to the right side of MOTOR1. The black cable of main engine 2 connects to the left side of MOTOR2. The brown cable of main engine 2 connects to the right side of MOTOR2.
In single-door mode, the host connects to MOTOR1.
If the gate suddenly stops during travel setting, please increase the resistance force.
If the gate doesn't stop when it meets obstacles during travel setting, please appropriately reduce the resistance force.
Installer must redo travel setting after modifying the "SPEED" trimmer.

9.5 Trimmers Setting

Obstacle Sensibility Trimmer

To adjust the sensitivity of obstacle: turn clockwise to increase, counterclockwise to reduce sensitivity. If there are environmental effects, such as heavy winds, adjust the trimmer according to the environment.

Slow Speed Distance Trimmer

To adjust slow speed distance: turn clockwise to increase, counterclockwise to decrease slow speed distance. Do not set a very short slow speed distance to avoid gate collision.

Gate Moving Speed Trimmer

To adjust gate moving speed: turn clockwise to accelerate, counterclockwise to slow down. The trimmer can be adjusted to change the opening and closing travel time. This adjustment must be finished before travel setting.

Figure 15 illustrates the trimmers:

FORCE: Obstacle Sensibility Trimmer
SLOW DOWN: Slow Speed Distance Trimmer
SPEED: Gate Moving Speed Trimmer

9.6 Learning Remote Control & Delete Remote Control

9.6.1 Learning Remote Control

Press and hold the "-" button. The alarm light will keep flashing, and the digital screen displays the remote control mode: "PO" for two swing gates single channel mode; "Pd" for single gate four channel mode. Press the button of the remote control to be learned. The digital screen will show the number of currently learned remote controls, then remote control learning is completed. (The default of newly paired remote control is two swing gates single channel mode).

9.6.2 Delete Remote Control

Enter "AE" in the digital screen and then choose "rE" to delete the remote controls.

Figure 16 shows the Single Channel Remote and Four Channel Remote (Pd mode).

9.6.3 Special Remote Control Key-button

Press and hold the combination keys for 5 seconds.

C(stop)+D(single gate) combination key -- enter into remote control learning.

9.7 Control Board Settings

9.7.1 Base Menu

Press "PROG" to enter the base menu.

The digital screen shows "NE". Select other functions of this menu using the "+" and "-" buttons. Press "SET" to confirm or enter a sub-menu.

To exit the menu, press "PROG". If there is no command for one minute, the menu will automatically exit.

Base Menu Flow:

Initial screen → [Display: NE] → To select working mode → [Display: SE] Standard mode (Open/Close/Stop)
Initial screen → [Display: NE] → To select working mode → [Display: PE] Automatic closing
Initial screen → [Display: NE] → To select working mode → [Display: HO] Community mode
Initial screen → [Display: NE] → To select working mode → [Display: EC] External three keys (open/close/stop)
Initial screen → [Display: NE] → To select working mode → [Display: EA] External three keys (Automatic closing with)

9.7.2 Base Menu Instruction

Menu	Option	Default/Attention
Working Mode	Press "PROG" to enter into base menu. Press "+"(up) or "-"(down) to select; Press "SET" to confirm.
	[Display: SE] Standard mode; O/C/S (Open/Close/Stop).	[Display: SE] Standard mode; O/C/S (Open/Close/Stop).
	[Display: PE] O/S/C standard mode with automatic closing function. When the gate opens, it will automatically close after the automatic closing time. If a "close the gate" command is sent during the automatic closing time waiting time, the automatic closing function will be canceled.
	[Display: HO] Community mode (with automatic closing function). When the gate opens, any gate command will not be responded until it closes automatically. If a user sends a gate command during the closing process, then the gate will reopen. If a gate command is sent during the automatic closing waiting time, this waiting time will be recalculated. If the gate is not closed completely for more than ten consecutive times, the automatic closing function will be canceled and the gate will be closed by re-sending the gate closing command. Note that in community mode, the gate still has the automatic closing function in case of meeting obstacles.
	[Display: EC] External three keys (open/close/stop)
	[Display: EA] External three keys (Automatic closing with)
Single Gate/Dual Gates Switch	[Display: SP] → [Display: OO] Dual gates mode (default).	[Display: OO] Dual gates mode.
Single Gate/Dual Gates Switch	[Display: SP] → [Display: OF] Single gate mode.	[Display: OF] Single gate mode.
Open Gate Time Interval	[Display: OH] → [Display: 03] 3 seconds (default).	[Display: 03] 3 seconds.
Open Gate Time Interval	0-10: Open gate time interval is 0-10 seconds (default 3 seconds). If the interval is shorter than 2 seconds, then the electric lock cannot be used.
Automatic Closing Time	[Display: CH] → [Display: 15] 15 seconds (default).	[Display: 15] 15 seconds.
Automatic Closing Time	Automatic closing time can be set as 15 (default), 30, 60, 90 seconds.
Remote Control Mode	[Display: AE] → [Display: PO] Dual gates single channel mode.	[Display: PO] Dual gates single channel mode.
	[Display: AE] → [Display: Pd] Four channel mode.	[Display: Pd] Four channel mode.
	[Display: AE] → [Display: SE] Single gate single channel mode.	[Display: SE] Single gate single channel mode.
	[Display: AE] → [Display: rE] Delete all paired remote controls.
Low consumption mode	[Display: LC] → [Display: ON] Low consumption mode on.	[Display: ON] Low consumption mode on.
Low consumption mode	[Display: LC] → [Display: OF] Low consumption mode off.	[Display: OF] Low consumption mode off.

9.7.3 Advanced Menu Instruction

Long press "PROG" for 2 seconds to enter the advanced menu.

The digital screen shows "TL". Press "+"(up) or "-"(down) to select. Short press "SET" to confirm or enter a sub-menu. Short press "PROG" to exit. If there is no command for one minute, the menu will automatically exit.

Advanced Menu Flow:

Initial screen → [Display: TL] → Travel time adjustment → [Display: 02] Time of gate 1
Initial screen → [Display: TL] → Travel time adjustment → [Display: L2] Time of gate 2
Initial screen → [Display: TL] → Travel time adjustment → [Display: 00] Time fine tuning of gate 1
Initial screen → [Display: TL] → Travel time adjustment → [Display: L2] Time fine tuning of gate 2

9.7.4 Advanced Menu Instruction

Menu	Option	Default/Attention
Travel time adjustment	[Display: 88] Time of gate 1	After automatic learning, if the stroke is not ideal, it can be adjusted manually. The shorter the time under the resistance limit, the farther the deceleration distance of the door. And in the Hall limit, the shorter the time, the shorter the door travel.
	[Display: 82] Time of gate 2
	[Display: 00] Time fine tuning of gate 1
	[Display: L2] Time fine tuning of gate 2
Photo Sensor	[Display: PH] → [Display: NC] N/C; photo sensor normally is on. (Default)	[Display: NO] N/O; photo sensor normally on.
Photo Sensor	[Display: PH] → [Display: NO] N/O; photo sensor normally off.	[Display: NC] N/C; photo sensor normally off.
Electric Lock	[Display: EL] → [Display: ON] Electric lock normally is on. (Default)	[Display: ON] Electric lock normally on.
Electric Lock	[Display: EL] → [Display: NC] Electric lock normally is off.	[Display: NC] Electric lock normally off.
Reverse push lock	[Display: 06] → [Display: NO] Reverse push lock mode off.	[Display: NO] Reverse push lock mode off.
Reverse push lock	[Display: 06] → [Display: 95] Reverse push lock mode on. (When the electric lock is started, M1 will run for a distance in the direction of the door to prevent the electric lock from getting stuck and unable to be opened.)	[Display: NO] Reverse push lock mode off.
Alarm Lamp	[Display: PA] → [Display: ON] Alarm lamp normally is on. 24V power supply. (Default)	[Display: ON] Alarm lamp normally is on. 24V power supply.
Alarm Lamp	[Display: PA] → [Display: FL] Alarm lamp normally flashes. 24V power supply.	[Display: FL] Alarm lamp normally flashes.
Limit Switch Mode	[Display: LP] → [Display: AS] Stop block. (Default)	[Display: AS] Stop block.
Limit Switch Mode	[Display: LP] → [Display: LS] Hall sensor.	[Display: LS] Hall sensor.
Gate Opener Selection	[Display: NA] → [Display: 00] SW400DC.	[Display: 00] SW400DC.
	[Display: NA] → [Display: 01] SW300DC. (Default)	[Display: 01] SW300DC.
	[Display: NA] → [Display: 02] SW200DC.	[Display: 02] SW200DC.
	[Display: NA] → [Display: 03] PK300DC.	[Display: 03] PK300DC.
Direction of the door	[Display: Ar] → [Display: 10] Gate Opens Inwards (Default)	[Display: 10] Gate Opens Inwards.
Direction of the door	[Display: Ar] → [Display: OU] Gate Opens Outwards.	[Display: OU] Gate Opens Outwards.
Buzzer	[Display: 6E] → [Display: NO] The buzzer is off.	[Display: NO] The buzzer is off.
Buzzer	[Display: 6E] → [Display: 95] The buzzer is on. (When the mains is running normally, the buzzer buzzes short and long. When the battery is in normal use, the buzzer buzzes for 6S and then stops. When the battery power is low, the buzzer stops after 3 seconds. When the control board runs incorrectly, the buzzer buzzes fast and long.)	[Display: 95] The buzzer is on.
Factory Default Setting	[Display: FP] → [Display: OF] Cancel factory default setting.	[Display: OF] Cancel factory default setting.
Factory Default Setting	[Display: FP] → [Display: ON] Factory default setting completes.	[Display: ON] Factory default setting completes.

Others

10.1 Maintenance

Check whether the gate operates normally every month.

For safety, each gate is suggested to be equipped with an infrared protector, and regular inspection is required as well.

Before installation and operation of the gate opener, please read all instructions carefully.

GATEXPERT reserves the right to change the instruction without prior notice.

10.2 Error Message

Errors that may occur when the door is operating properly:

Wrong Indication	Cause of Error	Solution
[Display: E1]	Door 1 Obstructed in opening	1. Check whether there are obstacles when opening door 1. 2. Adjust resistance sensitivity appropriately. 3. Increase deceleration distance appropriately.
[Display: E2]	Door 2 Obstructed in opening	1. Check whether there are obstacles when opening door 2. 2. Adjust resistance sensitivity appropriately. 3. Increase deceleration distance appropriately.
[Display: E3]	Door 2 is closing with difficulty	1. Check whether there are obstacles when door 1 is closed. 2. Adjust resistance sensitivity appropriately. 3. Increase deceleration distance appropriately.
[Display: E4]	Door 2 is closing with difficulty	1. Check whether there are obstacles when door 2 is closed. 2. Adjust resistance sensitivity appropriately. 3. Increase deceleration distance appropriately.
[Display: E5]	Infrared disconnect	1. Check the infrared setting status. 2. Whether there are occlusions in the infrared.
[Display: E6]	Door 1 closes before door 2	1. Relearn your itinerary. 2. Adjust the opening time interval.
[Display: E7]	The motor works for too long	1. Check whether you have completed the itinerary. 2. Hall component damage.
[Display: E8]	No study itinerary	Re-complete the trip.

Models: SW300DC Swing Gate Opener, SW300DC, Swing Gate Opener, Gate Opener, Opener

File Info : application/pdf, 31 Pages, 2.35MB

SW300DC-user-manual-with-PK400DC（NO-LIMIT）

References

China Sliding Gate Operator Kit, Swing Gate Operator Kit, Sectional Door Operator Kit Factory - GATEXPERT

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