UAP-IW-HD Quick Start Guide

Package Contents

• Cover Plate
• UAP-IW-HD Unit
• Back Plate
• Wall-Mount Screws (Qty. 4)
• Torx Screws (Qty. 2)
• Phillips Screws (Qty. 2)
• Torx Security Screw
• Phillips Security Screw

Installation Requirements

• Pre-installed electrical wall box
• Category 5 (or above) UTP cabling approved for indoor use
• Phillips and flathead screwdrivers
• T10 Torx bit (for Torx Screw option)

Important Notes

⚠️ IMPORTANT: The UAP-IW-HD requires a UniFi Switch with PoE for power. Passive PoE adapters are not recommended.

ℹ️ IMPORTANT: UniFi Controller v5.7 is recommended for managing the UAP-IW-HD and is available for download at: ui.com/download/unifi

System Requirements

• Linux, Mac OS X, or Microsoft Windows 7/8/10
• Java Runtime Environment 1.8 (or above)
• Web Browser: Google Chrome (Other browsers may have limited functionality.)
• UniFi Controller software v5.7 or newer (available at: ui.com/download/unifi)

Hardware Overview

Back Panel

The back panel features a single port labeled "PoE In + Data".

1 PoE In + Data: This 10/100/1000 Ethernet port supports data and 802.3af PoE input. The UAP-IW-HD itself requires 11W. 802.3at PoE+ input is required to use PoE passthrough. Connect this port to a UniFi Switch with PoE that is connected to your LAN and DHCP server.

Bottom Panel

The bottom panel features multiple Ethernet ports and a reset button.

2 PoE Out + LAN 1: This 10/100/1000 Ethernet port supports data and PoE passthrough (requires 802.3at PoE+ input). The maximum PoE passthrough output is 12W. Note: To power and connect an 802.3af device to the LAN, you must use 802.3at PoE+ input.

3 LAN 2 - LAN 4: These three 10/100/1000 Ethernet ports support data only. Used to connect client devices to the LAN.

4 Reset: The Reset button serves two functions for the UAP-IW-HD:

• Restart: Press and release the Reset button quickly.
• Restore to Factory Default Settings: Press and hold the Reset button for more than five seconds.

Side Panel

5 Security Screw: (Optional) The Security Screw secures the Cover Plate after installation. You have the option to use the included Torx or Phillips Security Screw.

LED: (No specific details provided in text, likely status indicators)

Security Tab: In addition to the optional Security Screw, the Security Tab helps to secure the Cover Plate after installation. If you need to remove it, use a flathead screwdriver to depress the Security Tab while detaching the Cover Plate.

Back Plate

The Back Plate offers a variety of mounting holes for use with different wall boxes. Examples show hole configurations for various mounting scenarios, including specific European standards.

Hardware Installation

An electrical wall box should be pre-installed with an Ethernet cable running from the box to a UniFi Switch with PoE.

1. Mount the Back Plate to the electrical wall box using appropriate screws. The plate has multiple hole patterns to accommodate different wall box types.
2. Connect the Ethernet cable from your network to the "PoE In + Data" port on the UAP-IW-HD.
3. Attach the UAP-IW-HD unit to the mounted Back Plate.
4. Secure the UAP-IW-HD unit to the Back Plate using the included screws. This can be done with either the Torx Security Screw or the Phillips Security Screw.
5. (Optional) For added security, use the Security Screw to further secure the Cover Plate.

Software Installation

Download and install the latest version of the UniFi Controller software from ui.com/download/unifi. Launch the software and follow the on-screen instructions. The software and step-by-step instructions are also available in the User Guide.

After installing the software and running the UniFi Installation Wizard, a login screen will appear for the UniFi Controller management interface. Enter the username and password you created and click Sign In.

You can manage your wireless network and view network statistics using the UniFi Controller management interface. For detailed configuration information, refer to the User Guide.

Mobile App Installation

Ubiquiti offers the UniFi app, available on the App Store (iOS) and Google Play Store (Android). The app allows basic provisioning of a UniFi AP without a UniFi Controller, seamless provisioning for remote controllers, and easy access to local controllers and those monitored on unifi.ui.com.

Specifications

Safety Notices

1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the manufacturer.

⚠️ WARNING: Do not use this product in a location that can be submerged by water.

⚠️ WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

Electrical Safety Information

1. Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer's label. Connection to a different power source than those specified may result in improper operation, damage to the equipment, or pose a fire hazard if the limitations are not followed.
2. There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician.

Limited Warranty

The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and, where applicable, specify arbitration instead of jury trials or class actions. For details, visit: ui.com/support/warranty

Compliance

FCC

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

This radio transmitter has been approved by FCC.

ISED Canada

This device complies with ISED Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of the device.

This radio transmitter has been approved by ISED Canada.

(French Summary: Le présent appareil est conforme aux CNR d'ISDE Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : 1. l'appareil ne doit pas produire de brouillage; 2. l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Le présent émetteur radio a été approuvé par ISDE Canada.)

Radiation Exposure Statement

This equipment complies with radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

(French Summary: Cet équipement est conforme aux limites prévues pour l'exposition aux rayonnements dans un environnement non contrôlé. Lors de l'installation et de la mise en fonctionnement de l'équipement, assurez-vous qu'il y ait une distance minimale de 20 cm entre l'élément rayonnant et vous. Cet émetteur ne doit être installé à proximité d'aucune autre antenne ni d'aucun autre émetteur, et ne doit être utilisé conjointement à aucun autre de ces appareils.)

Australia and New Zealand

⚠️ Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment, this equipment may cause radio interference.

Brazil

ℹ️ Note: Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados. (Translation: This equipment is not entitled to protection against harmful interference and may not cause interference in properly authorized systems.)

CE Marking

CE marking on this product represents the product is in compliance with all directives that are applicable to it.

Country List: AT, BE, BG, CY, CZ, DE, DK, EE, EL, ES, FI, FR, HR, HU, IE, IT, LV, LT, LU, MT, NL, PL, PT, RO, SE, SI, SK, UK. BFWA (Broadband Fixed Wireless Access) members are noted in blue (though not visually indicated here).

Notes on 5 GHz Frequency Range:

• This device meets Max. TX power limit per ETSI regulations.
• This device is restricted to indoor use only when operating in the 5150 - 5350 MHz frequency range within all member states.
• All countries listed may operate at 30 dBm. BFWA member states may operate at 36 dBm.
• Operation in the 5.8 GHz frequency band is prohibited in BFWA member states. Other countries listed may use the 5.8 GHz frequency band.

Other Compliance

WEEE Compliance Statement

(Content not detailed in OCR, assumed to be a standard statement)

Declaration of Conformity

(Content not detailed in OCR, assumed to be a standard statement)

Online Resources

Further information and resources can be found at Ubiquiti's official website.