Instructions for Lively models including: Lively, Smart, Phone

R2 45953GreatCall RTL ACT-GUIDE 2515 - 1x1

Activation Guide

PDF R2 45953GreatCall RTL ACT-GUIDE 2515 - 1x1

To activate your new phone, call 1.888.900.1368. For general custome.r service or existing account-related questions, please call 1.800.733.6632. JBS3-RTL-ACT-GUIDE-V1 GDT-2515. Activation Guide.

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Activation Guide
IMPORTANT!
To activate your new phone, call 1.888.900.1368. For general custome.r service or existing account-related questions, please call 1.800.733.6632.
JBS3-RTL-ACT-GUIDE-V1 GDT-2515

Activation Guide
OPTION 1 - ONLINE Activate without phone number transfer. Step 1: Visit lively.com/Activate. Step 2: Follow instructions online to select your plan and activate your phone.
Discounted $25 activation charge.
OPTION 2 - PHONE CALL Connect to a live agent for activation: · with phone number transfer see Steps 1 - 4. · without phone number transfer see Steps 2 - 3.
Step 1: If you want to transfer your phone number, fill out the Phone Number Transfer Worksheet. (You can find this
information on past bills or by contacting your previous service provider.)
Step 2: From another phone, call 1.888.900.1368.
Step 3: The agent will help you select your plan and activate your phone.
Step 4: The agent will collect the information on your Phone Number Transfer Worksheet.
Standard $35 activation charge. No additional charge to transfer number.

Phone Number Transfer Worksheet
You can transfer your cell or home phone number to your new Lively Smart at no cost, as long as your number is still available. Write down your previous service information below and provide it to the friendly agent when you call to activate.
IMPORTANT: Do not cancel your previous service until the number transfer is complete.
Name of account holder
Phone number you wish to transfer
Service provider name
Account number
Account password or pin
Last 4 digits of account holder's SSN
Billing address on account
Typical time for phone number transfer: cell phone = 1-3 business days home phone = 5-7 business days