FIBARO SWIPE FGGC-001

Important safety information

Read this manual before attempting to install the device!

⚠️ Failure to observe recommendations included in this manual may be dangerous or cause a violation of the law. The manufacturer, Fibar Group S.A. will not be held responsible for any loss or damage resulting from not following the instructions of operating manual.

General information about the FIBARO System

FIBARO is a wireless smart home automation system, based on the Z-Wave protocol. All available devices can be controlled through a computer (PC or Mac), smartphone, or tablet. Devices are not only receivers but can also repeat the signal, increasing the Z-Wave network's range. This offers an advantage over traditional wireless systems that require a direct link between transmitter and receiver, as the building's construction could negatively affect network range. Every FIBARO network has its unique identification number (home ID). Multiple independent networks can exist in the building without interfering. The transmission security of the FIBARO System is comparable to wired systems.

Z-Wave technology is the leading solution in smart home automation. There is a wide range of Z-Wave devices that are mutually compatible, independently of manufacturer. This allows the system to evolve and expand over time. For more information, visit: www.fibaro.com.

#1: Description and features

FIBARO Swipe is a revolutionary battery-powered gesture control pad that allows you to control devices in your Z-Wave network without actually touching anything. Swipe up, down, left, right, make a circular gesture, and use sequences to achieve full and intuitive control of your home. The installed device perfectly matches your interior design, resembling a picture frame. You can even personalize it with your favorite picture. A gesture-controlled menu allows you to add/remove or reset the device without dismounting it.

The device is equipped with a buzzer that confirms performed gestures and other actions.

ℹ️ NOTE
This device may be used with all devices certified with the Z-Wave Plus certificate and should be compatible with such devices produced by other manufacturers.

ℹ️ NOTE
FIBARO Swipe is a Security Enabled Z-Wave Plus product, and a Security Enabled Z-Wave Controller must be used to fully utilize the product.

Main features of FIBARO Swipe:

• Compatible with any Z-Wave or Z-Wave+ Controller.
• Supports protected mode (Z-Wave network security mode) with AES-128 encryption.
• Allows contactless gesture detection.
• Battery and/or VDC powered. When connected to an external VDC power source, the battery serves as an emergency power source.
• Gestures and actions are confirmed by the buzzer and can be indicated additionally by the built-in LED diode.
• Gesture-controlled menu allows operating the device without dismounting it.

FIBARO Swipe is a fully compatible Z-Wave PLUS device.

#2: Gestures overview

Basic gestures are used to turn ON and OFF associated devices or trigger scenes.

• Swipe up: Visual description of an upward arrow.
• Swipe down: Visual description of a downward arrow.
• Swipe left: Visual description of a leftward arrow.
• Swipe right: Visual description of a rightward arrow.

Circular gestures are used, for example, to dim/brighten lights or adjust blinds via associations. They can also trigger scenes. After performing the first circle, the device will start changing the value (clockwise - increase, counter-clockwise - decrease). Withdrawing the hand will stop the change.

• Clockwise: Visual description of a clockwise circular arrow.
• Counter clockwise: Visual description of a counter-clockwise circular arrow.

Sequences are composed of two or three gestures. A user can create up to 6 custom sequences. They can operate other devices via scenes only.

• Sequence: Visual description of multiple arrows indicating a sequence of gestures.

#3: Basic activation

1. Remove the front magnetic cover.
2. Unmount the Swipe from the back case by sliding the device down. (Illustration: Hands pulling the device apart from its back case).
3. Remove the paper strip protecting the batteries. (Illustration: Paper strip with "I'M READY" text).
4. Mount the Swipe back into the back case by sliding the device up. (Illustration: Hands pushing the device back into its case, with a "BEEP" sound indicator).
5. The device will confirm powering up with an acoustic signal.
6. Place the front magnetic cover.
7. Place the Swipe onto its holder. (Illustration: Device mounted on its holder).
8. Place the Swipe within the direct range of your Z-Wave controller.
9. Plug the power source into the micro-USB port if required.
10. Set the main controller in (security/non-security) add mode (see the controller's manual).
11. Move and hold your hand close to the center of the pad. (Illustration: Hand positioned over the center of the device).
12. If the device is battery powered, a high-pitched beep will signal exiting the Standby Mode.
13. A loud sound sequence will confirm entering the menu; keep holding your hand.
14. After hearing two short beeps (green indicator color), withdraw the hand and perform a swiping up gesture to confirm selection (two beeps will confirm validity). (Illustration: Hand withdrawing and performing a swipe up gesture).
15. Wait for the adding process to end.
16. Successful adding will be confirmed by the Z-Wave controller's message and 3 short beeps (green visual indicator color).

#4: Adding the device

Adding (Inclusion) - Z-Wave device learning mode, allowing to add the device to an existing Z-Wave network.

To add the device to the Z-Wave network:

1. Place the Swipe within the direct range of your Z-Wave controller.
2. Set the main controller in (security/non-security) add mode (see the controller's manual).
3. Move and hold your hand close to the center of the pad. (Illustration: Hand positioned over the center of the device).
4. If the device is battery powered, a high-pitched beep will signal exiting the Standby Mode.
5. A loud sound sequence will confirm entering the menu; keep holding your hand.
6. After hearing two short beeps (green indicator color), withdraw the hand and perform a swiping up gesture to confirm selection (two beeps will confirm validity). (Illustration: Hand withdrawing and performing a swipe up gesture).
7. Wait for the adding process to end.
8. Successful adding will be confirmed by the Z-Wave controller's message and 3 short beeps (green visual indicator color).

ℹ️ NOTE
Adding in security mode must be performed up to 2 meters from the controller.

ℹ️ NOTE
In case the device is not added, please reset the device and repeat the adding procedure.

#5: Removing the device

Removing (Exclusion) - Z-Wave device learning mode, allowing to remove the device from an existing Z-Wave network.

To remove the device from the Z-Wave network:

1. Place the Swipe within the direct range of your Z-Wave controller.
2. Set the main controller in remove mode (see the controller's manual).
3. Move and hold your hand close to the center of the pad. (Illustration: Hand positioned over the center of the device).
4. If the device is battery powered, a high-pitched beep will signal exiting the Standby Mode.
5. A loud sound sequence will confirm entering the menu; keep holding your hand.
6. After hearing two short beeps (green indicator color), withdraw the hand and perform a swiping up gesture to confirm selection (two beeps will confirm validity). (Illustration: Hand withdrawing and performing a swipe up gesture).
7. Wait for the removing process to end.
8. Successful removing will be confirmed by the Z-Wave controller's message and a sequence of 2 short beeps, pause, 1 short beep (red visual indicator color).

ℹ️ NOTE
Removing the Swipe from the Z-Wave network restores all the default parameters of the device.

ℹ️ NOTE
If the device is battery powered, a high-pitched beep will signalize exiting from the Standby Mode before entering the menu.

#6: Operating the device

ℹ️ NOTE
Gestures are not indicated by the LED diode by default. In order to enable it, set the value of parameter 3 to 1.

Acoustic and visual indications:

The Swipe is equipped with a buzzer and LED diode, signaling gesture detection, menu position, and status of the device. Validity of every detected gesture or sequence is signaled by:

• 2 short beeps (GREEN) - gesture/sequence is valid
• Intermittent tone (GREEN) - smooth control using circular gesture
• 1 long beep (RED) - gesture/sequence is invalid

ℹ️ NOTE
If the device is battery powered, a high pitch beep will signalize exiting from the Standby Mode before entering the menu.

ℹ️ NOTE
Menu can also be operated using the service button B (see "Additional features" on page 15).

Menu allows to perform Z-Wave network actions. In order to use the menu:

1. Move and hold your hand close to the center of the pad.
2. A loud sound sequence will confirm entering the menu; keep holding your hand.
3. Wait for the buzzer to indicate the desired menu position with short beeps:
   • 1 short beep (WHITE indicator color) - wake up the device
   • 2 short beeps (GREEN indicator color) - learning mode (adding/removing)
   • 3 short beeps (YELLOW indicator color) - the device reset
4. To select the current position, withdraw the hand and perform a swiping up gesture to confirm selection (two beeps will confirm validity).

Waking up the device:

The Swipe needs to be woken up to receive information about the new configuration from the Z-Wave controller, like parameters and associations. Use the 1st menu position to wake up the device or click the button on the back of the device once.

Reset procedure of the Swipe:

The reset procedure allows to restore the device back to its factory settings, which means all information about the Z-Wave controller and user configuration will be deleted. In order to reset the device:

1. Make sure the device is powered.
2. Choose the 3rd menu position (3 short beeps).
3. After a few seconds, the device will be restarted. Not being added to the Z-Wave network will be signaled with a sequence of 2 short beeps, pause, 1 short beep (RED).

ℹ️ NOTE
Resetting the device is not the recommended way of removing the device from the Z-Wave network. Use the reset procedure only if the primary controller is missing or inoperable. Certain device removal can be achieved by the procedure of removing described in "Adding the device" on page 8.

#7: Scene ID

Every basic gesture and sequence has its own Scene ID that is sent to the main controller after recognizing it. Scene activation for basic gestures is sent after the second gesture or timeout.

ℹ️ NOTE
Toggle Mode (parameter 12) disallows doubled gestures.

#8: Sequences of gestures

Sequences:

Users can create sequences of two or three gestures to expand the number of possible actions. Every sequence is saved in its advanced parameter (no. 31-36) with 16 bits; every basic gesture is identified with 4 bits.

ℹ️ NOTE
In case of a sequence of two gestures, the field for the third gesture should be set to 0.

Rules of creating sequences:

• Maximum of six sequences can be created.
• Each sequence must be unique.
• A sequence can consist of two or three basic gestures (left, right, up, or down).
• Two identical gestures cannot be used next to each other.

Learning a new sequence:

To perform automatic learning of a sequence:

1. Change the value of parameter 30 to the number of the sequence slot you want to fill (1 to 6).
2. Wake up the device using the 1st menu position (see "Operating the device" on page 10).
3. The device will enter learning mode, which is signaled by constant beeping.
4. Perform the desired sequence.

Creating and configuring sequences in the Home Center interface:

1. Go to the device options by clicking the icon: ⚙️
2. Drag and drop two or three gestures to create a desired sequence.
3. Confirm the selection by clicking “Confirm a new sequence”.
4. Wake up the device using the 1st menu position (see "Operating the device" on page 10).
5. Click the plus icon ("New Reaction") next to the newly created sequence.
6. Select the device you want to control.
7. From the available options, select the reaction of the controlled device and complete the setup by clicking "Save".

Creating and editing sequences manually:

To manually create or edit a sequence slot:

1. Calculate the new value of the parameter using the table and formula:
   Value of parameter = 256 * Value of first gesture + 16 * Value of second gesture + Value of third gesture
2. Change the value of the corresponding parameter (parameters 31 to 36 for slots 1 to 6).

ℹ️ NOTE
Setting a parameter to 0 will delete the sequence.

#9: Powering modes

⚠️ CAUTION
Using batteries other than specified may result in explosion. Dispose of properly, observing environmental protection rules.

ℹ️ NOTE
The device does not work as a Z-Wave repeater, even when connected to the external power supply.

There are two powering modes for the Swipe. By default, the powering mode of the device is updated automatically (in intervals specified in parameter 5) after changing the type of supply. The Swipe sends detected gestures to the Z-Wave network immediately, but configuration parameters and associations settings are sent only upon wake-up (in time intervals or manually), independently of the powering mode.

Battery powering mode - By default, the Swipe is supplied with 4 batteries (type AA 1.5V) included with the device. They are not rechargeable and should be replaced after wearing out. The device in this mode uses a power-saving function to preserve battery life.

External supply mode - The Swipe can be supplied with a 5V DC power supply connected to the micro-USB port. In this mode, batteries will work as an emergency supply.

Power saving:

When battery-powered, the Swipe will enter Standby Mode by default (signaled with a low pitch beep) after 5 seconds of inactivity to reduce battery usage. In Standby Mode, the range and frequency of detection are reduced, preventing normal gesture detection. Operation of the power-saving mode can be modified in parameter 6.

In order to exit Standby Mode:

1. Move your hand close to the center of the pad.
2. Wait for the high pitch beep.
3. Move your hand away from the pad.
4. The device is ready to detect gestures.

#10: Additional features

Service button B:

The Swipe is equipped with a service B-button, which allows access to the menu. The B-button is located on the back of the device and requires dismounting the Swipe from its back case.

In order to operate the menu using the B-button:

1. Make sure the device is powered via micro-USB port.
2. Press and hold the B-button.
3. A loud sound sequence will confirm entering the menu; keep holding your hand.
4. Wait for the buzzer to indicate the desired menu position with short beeps:
   • 1 short beep (WHITE) - wake up the device
   • 2 short beeps (GREEN) - learning mode (adding/removing)
   • 3 short beeps (YELLOW) - the device reset
5. Release the B-button.
6. Click the B-button to confirm selection.

#11: Associations

Association (linking devices) - direct control of other devices within the Z-Wave system network, e.g., Dimmer, Relay Switch, Roller Shutter, or scene (may be controlled only through a Z-Wave controller).

The Swipe provides the association of six groups:

• 1st association group – “Lifeline”: Reports the device status and allows for assigning a single device only (main controller by default).
• 2nd association group – “Flick UP”: Assigned to moving the hand up over the panel (sends Basic Set command frames).
• 3rd association group – “Flick DOWN”: Assigned to moving the hand down over the panel (sends Basic Set command frames).
• 4th association group – “Flick LEFT”: Assigned to moving the hand from the right to the left side of the panel (sends Basic Set command frames).
• 5th association group – “Flick RIGHT”: Assigned to moving the hand from the left to the right side of the panel (sends Basic Set command frames).
• 6th association group – “Circular AirWheel”: Assigned to circular movement of the hand clockwise or counter-clockwise over the panel (sends Switch Multilevel Start/Stop Level Change command frames).

The Swipe, in groups 2 to 6, allows controlling 5 regular or multichannel devices per association group, with the exception of "LifeLine", which is reserved solely for the controller, hence only 1 node can be assigned. It is not recommended to associate more than 10 devices in general, as the response time to control commands depends on the number of associated devices. In extreme cases, system response may be delayed.

To add an association (using the Home Center controller):

1. Go to the device options by clicking the icon: ⚙️
2. Select the "Advanced" tab.
3. Specify to which group and what devices are to be associated.
4. Wait for the configuration process to end. Sending relevant information to devices added to associated groups may take even a few minutes.
5. Wake up the device manually to speed up the configuration process (1st menu position).

ℹ️ NOTE
Association ensures direct transfer of control commands between devices, is performed without participation of the main controller, and requires the associated device to be in the direct range.

ℹ️ NOTE
By default, 2nd-5th association groups are set to toggle mode - a single gesture will reverse the state of the association group (turns ON when it's OFF, turns OFF when it's ON). This can be modified via parameter 12.

ℹ️ NOTE
States of the association groups are affected only by assigned gestures. Changing the state of an associated device by other means will not update the remembered state of the association group.

#12: Advanced parameters

The Swipe allows customization of its operation to user needs. The settings are available in the FIBARO interface as simple options that may be chosen by selecting the appropriate box.

In order to configure the Swipe (using the Home Center controller):

1. Go to the device options by clicking the icon: ⚙️
2. Select the "Advanced" tab.

Wake up interval

Available settings: 0 or 60-64800 (in seconds, 1min - 18h)

Default setting: 21600 (every 6 hours)

The Swipe will wake up at each defined time interval and always try to connect with the main controller. After a successful communication attempt, the device will update configuration parameters, associations, and settings, and then will go into Z-Wave communication standby. After a failed communication attempt (e.g., no Z-Wave range), the device will go into Z-Wave communication standby and retry to establish connection with the main controller after the next time interval.

Setting the wake-up interval to 0 disables sending Wake Up notifications to the controller automatically. Wake up may still be performed manually using the 1st menu position.

A longer time interval means less frequent communication and thus a longer battery life.

1. Device orientation

Parameter determines the orientation of the Swipe in relation to its default position. Required for proper gesture recognition.

Default setting: 0

Parameter size: 1 [byte]

2. Buzzer - acoustic signal settings

Acoustic signaling of gestures detection.

Default setting: 1

Parameter size: 1 [byte]

ℹ️ NOTE
Active acoustic signals can be selected in parameter 4.

3. LED diode - visual indicator settings

Visual indication of gestures detection.

Default setting: 0

Parameter size: 1 [bytes]

ℹ️ NOTE
Parameter 4 is relevant only if parameter 2 is set to 1.

4. Buzzer - signalling result of gesture recognition

Acoustic signaling of gesture recognition result (using the built-in buzzer).

Default setting: 3

Parameter size: 1 [byte]

5. Powering mode - interval of updating the current mode

This parameter determines how often the device checks if the USB power supply is connected and updates the powering mode if needed.

Default setting: 4 (4 minutes)

Parameter size: 2 [bytes]

6. Power saving mode (battery mode)

This parameter determines the operation of gesture detection when battery-powered. When Standby Mode is selected, a hold gesture must be performed to exit power saving mode and reactivate normal gesture recognition. The device in Standby Mode consumes the least battery life. When Simple Mode is selected, gesture recognition is always active, but only slowly performed gestures will be recognized properly (high battery consumption).

Default setting: 0

Parameter size: 1 [byte]

7. Hold gesture to enter the menu

This parameter allows to choose if the menu can be entered using the Hold gesture.

Default setting: 0 (enabled)

Parameter size: 1 [byte]

⚠️ CAUTION
After disabling the Hold gesture in parameter 7, the menu can be entered by using the B-button only!

10. Scenes sent to the controller

Defines which actions result in sending scenes to the 1st "Lifeline" group.

Default setting: 15

Parameter size: 1 [byte]

ℹ️ NOTE
Parameter 10 values may be combined, e.g. 1+2=3 means that scenes for flick UP and DOWN are enabled.

11. Associations in Z-Wave network security mode

Parameter defines how commands are sent in specified association groups: as secure or non-secure. Parameter is active only in Z-Wave network security mode. It does not apply to the 1st "Lifeline" association group.

Default setting: 31

Parameter size: 1 [byte]

ℹ️ NOTE
Parameter 11 values may be combined, e.g. 1+2=3 means that 2nd & 3rd group are sent as secure.

12. Control mode of 2nd - 5th "Flick UP/DOWN/LEFT/RIGHT" association groups and scenes

Parameter allows to choose control mode for 2nd-5th groups and scenes. By default, Toggle Mode is active, meaning that a single flick turns ON the group and the same flick turns it OFF; doubled flicks are inactive. After disabling Toggle Mode, a single flick will turn the device ON, and the same flick doubled will turn it OFF.

Default setting: 15

Parameter size: 1 [byte]

ℹ️ NOTE
Parameter 12 values may be combined, e.g. 1+2=3 means that 2nd & 3rd group are selected.

ℹ️ NOTE
Disabling Toggle Mode will introduce delay when performing single gestures.

13. Rate of smooth level control

Parameter allows to choose how long the hand has to be held near the center of the pad after an "AirWheel" gesture for the associated devices to reach their maximum/minimum level.

Default setting: 255

Parameter size: 2 [bytes]

20. SWITCH ON control frame value for FLICK UP gesture

This parameter allows to set the value sent in the SWITCH ON command frame to the association group.

Default setting: 255

Parameter size: 2 [bytes]

21. SWITCH OFF control frame value for FLICK UP gesture

This parameter allows to set the value sent in the SWITCH OFF command frame to the association group.

Default setting: 0

Parameter size: 2 [bytes]

22. SWITCH ON control frame value for FLICK DOWN gesture

This parameter allows to set the value sent in the SWITCH ON command frame to the association group.

Default setting: 255

Parameter size: 2 [bytes]

23. SWITCH OFF control frame value for FLICK DOWN gesture

This parameter allows to set the value sent in the SWITCH OFF command frame to the association group.

Default setting: 0

Parameter size: 2 [bytes]

24. SWITCH ON control frame value for FLICK LEFT gesture

This parameter allows to set the value sent in the SWITCH ON command frame to the association group.

Default setting: 255

Parameter size: 2 [bytes]

25. SWITCH OFF control frame value for FLICK LEFT gesture

This parameter allows to set the value sent in the SWITCH OFF command frame to the association group.

Default setting: 0

Parameter size: 2 [bytes]

26. SWITCH ON control frame value for FLICK RIGHT gesture

This parameter allows to set the value sent in the SWITCH ON command frame to the association group.

Default setting: 255

Parameter size: 2 [bytes]

27. SWITCH OFF control frame value for FLICK RIGHT gesture

This parameter allows to set the value sent in the SWITCH OFF command frame to the association group.

Default setting: 0

Parameter size: 2 [bytes]

30. Sequence learning mode

Parameter activated by the main Z-Wave controller. Change its value to launch the sequence learning procedure for the desired slot.

Default setting: 0

Parameter size: 1 [byte]

ℹ️ NOTE
Sequences do not allow to use the same gestures next to each other.

31. 1st gestures sequence (SLOT 1)

Value containing sequence of gestures. See "Sequences of gestures" on page 12 for more information.

32. 2nd gestures sequence (SLOT 2)

Value containing sequence of gestures. See "Sequences of gestures" on page 12 for more information.

33. 3rd gestures sequence (SLOT 3)

Value containing sequence of gestures. See "Sequences of gestures" on page 12 for more information.

34. 4th gestures sequence (SLOT 4)

Value containing sequence of gestures. See "Sequences of gestures" on page 12 for more information.

35. 5th gestures sequence (SLOT 5)

Value containing sequence of gestures. See "Sequences of gestures" on page 12 for more information.

36. 6th gestures sequence (SLOT 6)

Value containing sequence of gestures. See "Sequences of gestures" on page 12 for more information.

ℹ️ NOTE
Parameters 31-36 can also be used to manually set a sequence according to details described in "Sequences of gestures" on page 12.

#13: Specifications

#14: Guarantee

The Guarantee is provided by FIBAR GROUP S.A. (hereinafter "Manufacturer"), based in Poznan, ul. Lotnicza 1; 60-421 Poznan, entered in the register of the National Court Register kept by the District Court in Poznan, VIII Economic Department of the National Court Register, no. 553265, NIP 7811858097, REGON: 301595664.

The Manufacturer is responsible for equipment malfunction resulting from physical defects (manufacturing or material) of the Device during 12 months for business / 24 months for individual customers from the date of its purchase.

During the Guarantee period, the Manufacturer shall remove any defects, free of charge, by repairing or replacing (at the sole discretion of the Manufacturer) any defective components of the Device with new or regenerated components that are free from defects. When the repair proves impossible, the Manufacturer reserves the right to replace the device with a new or regenerated one, which shall be free from any defects and its condition shall not be worse than the original device owned by the Customer.

In special cases, when the device cannot be replaced with the device of the same type (e.g., the device is no longer available), the Manufacturer may replace it with a different device having technical parameters similar to the faulty one. Such activity shall be considered as fulfilling the obligations of the Manufacturer. The Manufacturer shall not refund money paid for the device.

The holder of a valid guarantee shall submit a guarantee claim through the guarantee service. Remember: before you submit a guarantee claim, contact our technical support using telephone or e-mail. More than 50% of operational problems are resolved remotely, saving time and money spent initiating the guarantee procedure. If remote support is insufficient, the Customer shall fill the guarantee claim form (using our website - www.fibaro.com) in order to obtain claim authorization. When the guarantee claim form is submitted correctly, the Customer shall receive the claim confirmation with a unique number (Return Merchandise Authorization - RMA).

The claim may also be submitted by telephone. In this case, the call is recorded and the Customer shall be informed about it by a consultant before submitting the claim. Immediately after submitting the claim, the consultant shall provide the Customer with the claim number (RMA-number).

When the guarantee claim form is submitted correctly, a representative of the Authorised Guarantee Service (hereinafter as "AGS") shall contact the Customer.

Defects revealed within the guarantee period shall be removed not later than 30 days from the date of delivering the Device to AGS. The guarantee period shall be extended by the time in which the Device was kept by AGS.

A faulty device shall be provided by the Customer with complete standard equipment and documents proving its purchase.

Parts replaced under the guarantee are the property of the Manufacturer. The guarantee for all parts replaced in the guarantee process shall be equal to the guarantee period of the original device. The guarantee period of the replaced part shall not be extended.

Costs of delivering the faulty device shall be borne by the Customer. For unjustified service calls, the Service may charge the Customer with travel expenses and handling costs related to the case.

AGS shall not accept a complaint claim only when:

• The Device was misused or the manual was not observed.
• The Device was provided by the Customer incomplete, without accessories or nameplate.
• It was determined that the fault was caused by other reasons than a material or manufacturing defect of the Device.
• The guarantee document is not valid or there is no proof of purchase.

The Manufacturer shall not be liable for damage to property caused by a defective device. The Manufacturer shall not be liable for indirect, incidental, special, consequential, or punitive damage, or for any damage, including, inter alia, loss of profits, savings, data, loss of benefits, claims by third parties, and any property damage or personal injuries arising from or related to the use of the Device.

The guarantee shall not cover:

• Mechanical damage (cracks, fractures, cuts, abrasions, physical deformations caused by impact, falling, or dropping the device or other object, improper use, or not observing the operating manual).
• Damage resulting from external causes, e.g.: flood, storm, fire, lightning, natural disasters, earthquakes, war, civil disturbance, force majeure, unforeseen accidents, theft, water damage, liquid leakage, battery spill, weather conditions, sunlight, sand, moisture, high or low temperature, air pollution.
• Damage caused by malfunctioning software, attack of a computer virus, or by failure to update the software as recommended by the Manufacturer.
• Damage resulting from: surges in power supply and/or telecommunication network, improper connection to the grid in a manner inconsistent with the operating manual, or from connecting other devices not recommended by the Manufacturer.
• Damage caused by operating or storing the device in extremely adverse conditions, i.e., high humidity, dust, too low (freezing) or too high ambient temperature. Detailed permissible conditions for operating the Device are defined in the operating manual.
• Damage caused by using accessories not recommended by the Manufacturer.
• Damage caused by faulty electrical installation of the Customer, including the use of incorrect fuses.
• Damage caused by Customer's failure to provide maintenance and servicing activities defined in the operating manual.
• Damage resulting from the use of spurious spare parts or accessories improper for the given model, repairing, and introducing alterations by unauthorized persons.
• Defects caused by operating a faulty Device or accessories.

The scope of the guarantee repairs shall not include periodic maintenance and inspections, in particular cleaning, adjustments, operational checks, correction of errors, or parameter programming and other activities that should be performed by the user (Buyer). The guarantee shall not cover natural wear and tear of the Device and its components listed in the operating manual and in technical documentation as such elements have a defined operational life.

If a defect is not covered by the guarantee, the Manufacturer reserves the right to remove such defect at its sole discretion, repairing the damaged or destroyed parts or providing components necessary for repair or replacement.

This guarantee shall not exclude, limit, or suspend the Customer rights when the provided product is inconsistent with the purchase agreement.