IQOS ILUMA
User Guide
IQOS ILUMA™ Pocket Charger Components
Diagram showing the IQOS ILUMA™ Pocket Charger. Features include: Holder Status Lights, Door, Pocket Charger Status Lights, Charging Port, and Pocket Charger Button.
IQOS ILUMA™ Holder Components
Diagram showing the IQOS ILUMA™ Holder. Features include: Ring, Holder Status Lights, and Holder Button.
IQOS ILUMAT™ is compatible only with SMARTCORE STICKS™.
Charging Components
Diagrams of a Charging Cable and a Power Adaptor.
Features and Settings
Can be turned on or off with the IQOS app.
Please register by scanning QR code or log in on www.iqos.com/iluma and follow the instructions.
Customer Support
For customer support and additional privileges for IQOS users, visit https://hr.iqos.com/en/services-and-privileges
Getting Started
TURN ON
Diagram illustrating turning on the device. It shows a Pocket Charger with status lights and a button. A timer icon indicates 4 seconds.
Press and hold Pocket Charger Button for 4 seconds, then release; Pocket Charger Status Lights and Holder Status Lights will turn on slowly.
CHARGE HOLDER
Diagram showing the Holder being inserted into the Pocket Charger. A light indicator on the Holder is shown.
Insert Holder into the Pocket Charger, to charge. Holder Status Light will show Holder battery level.
CHARGE POCKET CHARGER
Diagram showing the Pocket Charger connected to a Power Adaptor and Charging Cable.
Before first use, fully charge your device with Power Adaptor and Charging Cable. (approx. 135 min)
How to Use Your IQOS ILUMA™
1. INSERT SMARTCORE STICK™
Diagram showing a SMARTCORE STICK™ being inserted into the Holder. Arrows indicate insertion direction. A light pulse and vibration icon are shown.
Insert the SMARTCORE STICK™ to the line on filter until Holder vibrates and Light(s) pulse(s). Heating starts automatically, or by pressing button for 1 second.
2. BEGIN USE
Diagram showing the Holder with steady lights and a vibration icon, indicating use.
Start using once Holder vibrates and Lights stay fixed.
3. NEARLY COMPLETE
Diagram showing the Holder with pulsing white lights and vibration icon, indicating the end of use.
To signal the last 30 seconds or last 2 puffs, Holder will vibrate with Light(s) pulsing white.
4. REMOVE SMARTCORE STICK™
Diagram showing a SMARTCORE STICK™ being removed from the Holder. An upward arrow indicates removal.
Remove used SMARTCORE STICK™ and dispose as per Safety Warnings and Instructions.
5. RECHARGE HOLDER
Diagram showing the Holder being inserted into the Pocket Charger for recharging.
Insert the Holder in the Charger for recharging.
Quick Tips
CHECK HOLDER STATUS
Diagram showing the Holder tilted, with lights indicating battery level (2 lights for 2 uses, 1 light for 1 use).
Tilt Holder towards you or short press button, Holder Lights indicate Holder battery level.
CHECK HOLDER STATUS ON THE POCKET CHARGER
Diagram showing the Pocket Charger with lights indicating Holder battery level.
Short press Pocket Charger Button. Holder Status Light will turn on.
CHECK POCKET CHARGER STATUS
Diagram showing the Pocket Charger with lights indicating its own battery level.
Short press Pocket Charger Button. Pocket Charger Status Lights will turn on to indicate battery level.
AUTOSTOP
Diagram showing the Holder with a SMARTCORE STICK™ being removed during use, with an autostop icon.
During use, the experience will stop if the SMARTCORE STICK™ is moved, or removed from the Holder.
LIGHT BLINKS YELLOW
Diagram showing the Holder with yellow blinking lights and a battery icon, indicating low battery.
Battery depleted, need to charge.
LIGHTS BLINK WHITE TWICE
Diagram showing the Holder with blinking white lights and a temperature icon, indicating out of operating range.
IQOS ILUMAT™ is outside operating temperature range (0°C~40°C).
LIGHT BLINKS RED
Diagram showing the Holder with red blinking lights, indicating a reset is needed or an error.
Reset Pocket Charger. If red light blinking persists, contact Customer Care.
TO RESET
Diagram showing the Holder in the Pocket Charger, with a button being pressed for 10 seconds, and status lights turning off then on.
Place Holder in Pocket Charger and press Button for 10 seconds then release. All Status Lights will turn OFF, and turn ON, to confirm a RESET.
Safety Warnings and Instructions
General Information
⚠️ This is the safety alert symbol. It is used to alert you to potential physical injury hazards.
PLEASE READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USE TO AVOID INJURY.
These safety warnings and instructions cannot cover all possible conditions that could occur and users should exercise care and caution.
KEEP THESE SAFETY WARNINGS AND INSTRUCTIONS FOR FUTURE REFERENCE AS THEY CONTAIN IMPORTANT INFORMATION.
These Safety Warnings and Instructions are applicable to IQOS ILUMAT™ and IQOS ILUMA PRIME™.
Intended Users
- IQOS ILUMAT™ and IQOS ILUMA PRIME™ are for adult use only.
- IQOS ILUMAT™, IQOS ILUMA PRIME™ and SMARTCORE STICKS™ are for adults who would otherwise continue to use tobacco or nicotine-containing products.
- Children and adolescents should never use IQOS ILUMAT™, IQOS ILUMA PRIME™ or SMARTCORE STICKS™ under any circumstances.
- This product should not be used by persons with reduced physical, sensory or mental capabilities or lack of knowledge unless they have been given supervision or instruction to use the product in a safe way and understand the hazards involved.
Tobacco and Nicotine
- SMARTCORE STICKS™ contain nicotine, which is addictive.
- IQOS ILUMAT™, IQOS ILUMA PRIME™ and SMARTCORE STICKS™ are not risk-free. The best way to reduce tobacco-related health risks is to quit tobacco and nicotine use altogether.
- Nicotine is naturally present in the tobacco used in SMARTCORE STICKS™.
- Some users may experience abdominal pain, chest pain, choking sensation, cough, difficulty breathing, dizziness, dry mouth, dry throat, gingivitis, headache, malaise, nasal stuffiness, nausea, mouth irritation, palpitations, throat irritation, and vomiting.
- Nicotine-containing products should not be used by people who have or are at risk of heart diseases, are diabetic, or are epileptic or are experiencing seizures.
- Nicotine-containing products should not be used during pregnancy or while breast-feeding. If you are pregnant, breast-feeding or think you may be pregnant, you should quit tobacco and nicotine use altogether.
Important Safety Information
Choking, Ingestion and Handling Hazard
- Stopping smoking or switching to IQOS ILUMA™ or IQOS ILUMA PRIME™ and SMARTCORE STICKS™ or other nicotine-containing products may require the adjustment of the dosing of certain medicines (e.g. theophylline, clozapine, ropinirole).
- If you have questions about whether you should use IQOS ILUMA™, IQOS ILUMA PRIME™ or SMARTCORE STICKS™ given an existing health condition, you should consult a health care professional.
- Keep IQOS ILUMA™, IQOS ILUMA PRIME™ and SMARTCORE STICKS™ out of reach of children and pets at all times.
- CHOKING HAZARD — SMARTCORE STICKS™ contain small metal parts with sharp edges.
- INGESTION HAZARD
- Swallowed SMARTCORE STICKS™ can cause serious injury to internal organs due to small metal parts with sharp edges.
- Swallowed SMARTCORE STICKS™ can pose a risk of nicotine intoxication.
- If SMARTCORE STICKS™ are swallowed, seek medical attention immediately.
- HANDLING HAZARD Do not take apart SMARTCORE STICKS™ as they contain small metal parts with sharp edges. Always dispose of SMARTCORE STICKS™ immediately after use according to local waste disposal regulations.
Electronic and Battery Hazards
Electrical Risks
Failure to follow these Safety Warnings and Instructions could result in fire, explosion, electric shock, injury, or damage to the product or other property:
- Only Intended Users should use IQOS ILUMA™ and IQOS ILUMA PRIME™.
- Do not use IQOS ILUMA™ or IQOS ILUMA PRIME™ where the use of electronic devices is prohibited.
- Do not charge or use IQOS ILUMA™, IQOS ILUMA PRIME™ or accessories if damaged, tampered with or broken.
- Do not use IQOS ILUMA™ or IQOS ILUMA PRIME™ if the battery appears to be leaking.
- Only charge IQOS ILUMA™ and IQOS ILUMA PRIME™ indoors, as indicated by [home-charging], using a manufacturer-approved Charging Cable (supplied in the box) and Power Adaptor (supplied in the box), for charging purposes. Do not use accessories not approved by manufacturer. Refer to 'Technical Data' section and www.iqos.com for details applicable to the mobility kit you purchased.
- This product must only be charged using Safety Extra Low Voltage. Refer to the Technical Data section of this User Guide for details.
- Do not use, charge, or store IQOS ILUMA™ or IQOS ILUMA PRIME™ in places with high temperatures (such as inside a car in summer, or near heat sources such as radiators or fires).
- Do not use IQOS ILUMA™ or IQOS ILUMA PRIME™ where flammable materials, liquids and gases are present.
- IQOS ILUMA™, IQOS ILUMA PRIME™, Power Adaptor and Charging Cable should not be exposed to any liquid. Do not touch them if they become wet or have been immersed in any liquid.
- Do not clean the device with any cleaning agent.
- Clean the USB charging port of the IQOS ILUMA™ and IQOS ILUMA PRIME™ periodically to avoid accumulation of foreign matters (such as dust particles), and inspect USB port for foreign materials before using USB connector.
- Handle with care. Do not drop IQOS ILUMA™ or IQOS ILUMA PRIME™ or subject them to strong shock.
- This product contains no user-serviceable parts. Do not attempt to open, modify, service, disassemble or repair any component of IQOS ILUMA™ or IQOS ILUMA PRIME™ or to replace any of the components or batteries.
- IQOS ILUMA™ and IQOS ILUMA PRIME™ Pocket Charger and Holder are not compatible with previous IQOS generations (IQOS 2.4, IQOS 2.4 PLUS, IQOS 3, IQOS 3 DUO, IQOS ORIGINALS DUO and IQOS ORIGINALS ONE).
- Do not attempt charging IQOS ILUMA™ or IQOS ILUMA PRIME™ Holder in any previous IQOS generation Pocket Charger. Do not attempt to charge any previous IQOS generation Holder in IQOS ILUMA™ or IQOS ILUMA PRIME™ Pocket Charger.
- Do not use this product if it has been exposed to excessive cold, heat or moisture.
- Do not touch IQOS ILUMA™ or IQOS ILUMA PRIME™ and/or their accessories if they overheat, spark, fume, ignite, or burn. If applicable and possible, use caution to shut off or disconnect power supply.
- Do not attempt to insert any object in the heating chamber other than SMARTCORE STICKS™.
- Device can only be operated >0°C/<40°C.
- SMARTCORE STICKS™ are single use only and should never be re-used, lit with a match, lighter or any other flame source.
Battery Risks
IQOS ILUMA™ and IQOS ILUMA PRIME™ are powered with sealed Lithium-ion (Li-ion) batteries. Under normal conditions of use, the battery is sealed. If you notice that battery fluid leaks, follow these precautions:
- If fluid from leaked battery is swallowed, seek medical attention immediately. Do not induce vomiting or ingest food or drink.
- If fluid from leaked battery is inhaled, get fresh air and seek medical attention.
- If fluid from battery is in contact with skin, wash the affected area, including hands and do not touch eyes.
- If fluid from leaked battery is in contact with eyes, immediately flush with clean running water for at least 15 minutes and seek medical attention.
Hot Aerosol Risk
- When using IQOS ILUMA™ or IQOS ILUMA PRIME™ under hot and humid weather conditions, the water in the aerosol makes the aerosol temperature feel very hot.
- To help avoid this sensation, store SMARTCORE STICKS™ in a clean, dry, and cool place. Do not expose product to high humidity conditions or direct sunlight.
- Do not use SMARTCORE STICKS™ that have been exposed to excessive heat or moisture.
- Do not remove SMARTCORE STICK™ while in use.
- If you experience discomfort, stop using the product and contact a health care professional.
Allergic Reaction Risk
- Using IQOS ILUMA™ or IQOS ILUMA PRIME™ could cause an allergic reaction, such as swelling of the face, lips, tongue, gums, throat, or body, difficulty breathing, or wheezing.
- Stop using IQOS ILUMA™ and IQOS ILUMA PRIME™ and seek medical attention immediately if you experience any of the symptoms above as they may indicate a serious allergic reaction.
Use of SMARTCORE STICKS™
- Only use IQOS ILUMA™ and IQOS ILUMA PRIME™ with SMARTCORE STICKS™ specifically designed for IQOS ILUMA™ and IQOS ILUMA PRIME™ devices.
- Never use IQOS ILUMA™ or IQOS ILUMA PRIME™ with a cigarette or similar products.
- Do not use SMARTCORE STICKS™ with previous IQOS device generations (IQOS ORIGINALS DUO™ or earlier).
- Do not modify SMARTCORE STICKS™ in any way or add any substance to SMARTCORE STICKS™. Doing so may cause injury.
Storage
- Device must be stored in a clean, dry, and cool place. Do not store in temperatures above 60°C.
- Store in a place inaccessible to children.
Reporting of adverse events or incidents
- If you experience any unwanted health effect when using IQOS ILUMA™, IQOS ILUMA PRIME™ and/or SMARTCORE STICKS™, consult a health care professional.
- You can report any adverse event or incident directly by contacting your local Customer Care (details can be found in the Customer Care & Warranty booklet). By reporting side effects, you can help provide more information on the safety of this product.
- For more information please go to www.iqos.com
Technical Data
Holder
Model C1402
Battery type: Li-ion rechargeable battery
Input: 5 V ⚡ 1.6 A
Pocket Charger: IQOS ILUMA PRIME™ (Model C1502)
Battery type: Li-ion rechargeable battery
Input: 5V ⚡ 2 A
Bluetooth® 5.0 ?
Pocket Charger: IQOS ILUMAT™ (Model M0001)
Battery type: Li-ion rechargeable battery
Input: 5V ⚡ 2 A
Bluetooth® 5.0 ?
The IQOS ILUMA™ and IQOS ILUMA PRIME™ Pocket Chargers are marked with the symbol ⚡ followed by "SxxAxx," which indicates the IQOS ILUMA™ and IQOS ILUMA PRIME™ Pocket Chargers can only be charged using one of the approved Power Adaptor models listed below.
Power Adaptor
Model: S52A21, S21A20, S21A22, S21A23, S21A25, S21A27, S82A40, S82A41, S82A42, S82A43, S82A45, S82A46
Input: 100 V-240 V~50-60 Hz 0.3 A
Output: 5V ⚡ 2 A
Output power: 10.0 W
Average active efficiency: 79.0%
No load power consumption: <0.09 W
Use with Charging Cable
Information for Disposing of IQOS ILUMA™ and IQOS ILUMA PRIME™
Valid across European Union and EEA
This symbol ♻️ on the product or on its packaging indicates that this product and its individual parts (including batteries) must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by bringing it to a designated collection point for the recycling of waste electrical and electronic equipment. In addition, waste batteries can be returned free of charge at the point of sale. The separate collection and recycling of your waste equipment (including batteries) at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. Disposing of waste equipment as unsorted municipal waste (e.g. by waste incineration or land filling) can have negative effects on the environment and human health. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your local household waste disposal service or the shop where you purchased the product. The local importer of the product will provide for the financing of the treatment and recycling of waste equipment returned through these designated collection points in accordance with local requirements.
Battery Removal Instructions (For Disposal and Recycling)
Batteries must not be removed by the consumer. At end of product life, only an authorized recycler may safely remove batteries by following the steps below.
IQOS ILUMA PRIME™ Pocket Charger (Model C1502)
- Step 1: The device should be fully discharged before disassembling it.
- Step 2: Remove/peel off the rubber pad from the Pocket Charger Cosmetic Cover.
- Step 3: Remove the 2 screws.
- Step 4: Remove Cosmetic Cover by sliding and wiggling vertically slowly away from Metal Housing, then remove the 2 screws of the frame.
- Step 5: Detach all Flexible Printed Circuits and connector to remove the charger Printed Circuit Board.
- Step 6: Remove battery by tilting it up and dispose of according to local regulations.
IQOS ILUMAT™ Pocket Charger (Model M0001)
- Step 1: The device should be fully discharged before disassembling it.
- Step 2: Remove Cosmetic Door Cover with fingers.
- Step 3: Open door and unscrew bottom and top screw.
- Step 4: Remove Charger Housing.
- Step 5: Unscrew the electronic circuit board (1 screw only).
- Step 6: Unplug battery connector on the circuit board. Do not cut battery wires.
- Step 7: Remove battery by tilting it up and dispose of according to local regulations.
IQOS ILUMAT™ and IQOS ILUMA PRIME™ Holder (Model C1402)
- Step 1: The device should be fully discharged before disassembling it.
- Step 2: Open the Ring.
- Step 3: Open the retainer cap, slide out the assembly out from housing.
- Step 4: De-solder the battery tab and lifted it up.
- Step 5: Remove battery and dispose of according to local regulations.
Confirmation of Compliance
Hereby, Philip Morris Products S.A. declares that IQOS ILUMAT™ and IQOS ILUMA PRIME™ are in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The official Declaration of Conformity may be found at: www.pmi.com/declarationofconformity
IQOS ILUMAT™ and IQOS ILUMA PRIME™ operate within 2.402 – 2.480 GHz frequency band with a maximum RF output power below 10.0 dBm.
This device complies with the RF exposure limits and has been evaluated in compliance with portable exposure condition according to the EN 62311:2008.
Designed and manufactured under the authority of Philip Morris Products S.A., Quai Jeanrenaud 3, 2000 Neuchâtel, Switzerland.
Bluetooth®
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Philip Morris Products S.A. and its affiliates is under license. Other trademarks and trade names are those of their respective owners.
Further information regarding the firmware license for IQOS ILUMA™ and IQOS ILUMA PRIME™ is available at www.iqos.com.
Not all devices listed in these Safety Warnings and Instructions are included in this mobility kit.
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© 2021 Copyright Philip Morris Products S.A.