Durablow Installation & Operating Instructions
Model: TR1003, TR1004; Transmitter: T1003 or T1004 + Receiver: RR01
Important: If you cannot read or understand these instructions, do not attempt to install or operate.
Introduction
This Durablow remote control system provides safe and reliable control for gas heating appliances, such as fireplaces. It can be operated thermostatically or manually via the transmitter (remote handset). The system uses radio frequencies (RF) within a 20-foot range with non-directional signals. The remote receiver box code must be matched to the transmitter before initial use (refer to 'LEARNING TRANSMITTER TO RECEIVER'). Always read all sections and the original manufacturer's manual for safety installation. Safety features shut down the system and appliance, like a fireplace, in potentially unsafe conditions such as high heat.
Packing List
Please check all parts for good condition before installation. For any questions, email info@payandpack.com before returning items.
- Remote transmitter (1)
- Remote receiver box with 18" wire (1)
- Wall mount cover plate (1)
- Switch box screws (2)
- Slide switch button (1)
- Installation Instructions (1)
Transmitter Overview
Fig. 1: Transmitter Handset depicts the handheld remote unit. It features an LCD screen and various control buttons for operating the fireplace system.
Fig. 2: LCD display on transmitter shows the various indicators and information displayed on the transmitter's screen.
LCD Display Icons
- 1. LOW BATTERY: Indicates low battery power; replace batteries within 2 weeks.
- 2. TIMER: Shows time remaining before system shuts OFF (max 9-hour setting).
- 3. MODE: Indicates system operation mode: ON (manual), OFF (system off), or THERMO*2 (automatic cycling based on set temperature).
- 4. SET: Displays the desired room temperature for THERMO*2 mode.
- 5. FLAME: Indicates the burner/valve is in the ON position.
- 6. CLOCK: Shows the current time.
- 7. ROOM: Displays the CURRENT room temperature.
- 8. °F / °C: Indicates temperature in Fahrenheit or Celsius (convertible).
Basic Transmitter Functions & Modes
Important: The transmitter requires two AAA-size 1.5V batteries (not included). Ensure new, fully charged batteries are used for proper functionality. Insert batteries according to the polarity indicated in the battery compartment.
Caution: Allow 5-15 minutes for the transmitter's temperature-monitoring components to accurately detect and display room temperature in a new environment.
To cycle through modes, press the MODE button until the LCD reads OFF (Fig. 4).
- Press MODE to turn the receiver ON manually (Fig. 5). The receiver will emit two quick beeps (♫ ♫). TIMER is available in this mode.
- Press MODE again to enter THERMO mode (Fig. 6). TIMER and Thermostat functions are available. In THERMO mode, the system cycles ON/OFF based on the set temperature. The Thermostat has priority to turn OFF when the desired temperature is reached and turns ON again when it drops below. The Timer continues to countdown; once expired, it turns the system OFF.
- Press MODE a third time to turn the appliance OFF (Fig. 4). The receiver will emit a continuous beep for one second (♫~~~~).
Fig. 3: Mode sticker shows the visual representation of OFF Mode, Manual ON, and Thermo Mode. The sticker is located under the transmitter's flip cover.
Fig. 4: OFF mode shows the transmitter display when the system is off.
Fig. 5: ON mode shows the transmitter display when the system is manually turned on.
Fig. 6: Thermo mode shows the transmitter display when the system is in thermostat mode.
Fig. 7: Transmitter buttons illustrates the UP [+], DOWN [-], MODE [ON/OFF], TIMER, OK, and SET buttons.
Setting Up the Transmitter
Blinking numbers on the LCD indicate the system awaits input. Use the UP [+] and DOWN [-] buttons (Fig. 7) to adjust numbers, and press OK to set/confirm. If no action is taken within 15 seconds, the system accepts the current numbers.
Setting the Clock
- Press and hold the TIMER button for three seconds; the hour digit(s) will blink.
- Use the [+] and [-] buttons to set the hour.
- Press the TIMER button again to set the minutes.
- Press and hold the TIMER button for three seconds, or press OK, to finish setting.
Converting °F / °C Scale
The default temperature setting is °F. To change to °C (or vice versa), press and hold the [+] and [-] buttons simultaneously (Fig. 7). The maximum set temperature is 99°F (37°C).
Remote Receiver Box
The receiver box requires four AA-size 1.5V batteries (not included) (Fig. 8). A low battery condition is indicated by a red LCD light. Replace batteries promptly for proper function.
The receiver box contains a microprocessor that receives signals from the transmitter to control system operations. It emits quick beeps (♫ ♫) for an "ON" command and a continuous beep (♫~~~~) for an "OFF" command. No beep occurs during automatic cycling in THERMO*2 mode.
Fig. 8 shows the receiver box with its battery compartment and the 3-position slide switch (OFF/REMOTE/ON). Fig. 9 highlights the LEARN button and the slide switch on the front panel.
Slide Switch Positions:
- ON mode: System remains ON; transmitter is disabled.
- REMOTE mode: System operates only with commands from the remote transmitter.
- OFF mode: System remains OFF; transmitter and receiver are disabled. This mode is recommended for unattended homes and acts as a safety 'LOCK-OUT'.
Warning & Reminder
This system MUST be installed exactly according to these instructions. Read and follow all installation instructions carefully.
- Modifications to the Durablow system, parts, or components are PROHIBITED. They void the warranty and can cause fire hazards.
- Do NOT connect gas valves or electronic modules directly to 110-120VAC power.
- Read gas appliance manufacturer's instructions and wiring schematics for proper wire placement. All electronic modules must be wired to manufacturer specifications.
- Wiring diagrams are for illustration purposes ONLY. Follow manufacturer instructions for correct wiring and installation. Improper installation can damage components.
Pre-Installation
Decide the receiver box location before proceeding. Wall mounting into a standard wall switch box is STRONGLY SUGGESTED. Alternatively, it can be placed under or near the fireplace hearth, ensuring it is kept away from high heat (exceeding 130°F / 54°C), with additional protection if exposed to heat.
Fig. 10 shows wire connection points. Ensure the receiver box's slide switch is in the OFF position before installation.
The receiver is connected with an 18-inch wire. For longer runs, use 18-gauge stranded or solid wire, splicing it with the original wires or inserting new wires into the back slots (Fig. 10). Wires should not exceed 20 feet. Allow slack for battery replacement or checks.
Mounting Options
Wall Mounting
- Install four AA-size 1.5V batteries into the receiver box (Fig. 8). The system requires a total voltage greater than 5.2V (typically 6.0-6.2V from four new batteries).
- Attach the wall mount cover plate to the receiver box (Fig. 11), snapping it into the tabs.
- Position the cover plate with words facing up (Fig. 12) and install the receiver box into the wall switch box using the provided screws.
Note: The receiver box operates with the slide switch in the REMOTE position. The receiver box code must match the transmitter code.
Hearth Mount
The receiver box can be placed on, under, or behind the fireplace control panel or louvers. Keep it away from high heat (exceeding 130°F / 54°C), with additional protection if needed. The slide switch should be accessible for hearth mounting (Fig. 13).
Wiring Instructions
ONLY qualified electricians or gas technicians knowledgeable in gas appliances and valves should install this system. Incorrect wiring can damage the gas valve, electronic module, and receiver.
a. Wiring Millivolt Valve (Fig. 14)
Connect the two 18-gauge wires from the receiver box to the Millivolt gas valve's TH & TH/TP terminals. The receiver box acts like a thermostat, turning the gas valve ON/OFF based on signals. The transmitter sends signals to the receiver, which then signals the valve.
Fig. 14 illustrates the connection between the Remote Receiver Box and the Terminals on Millivolt gas valves (TH, TH/TP, TP).
b. Wiring Electronic Spark Ignition Module (Fig. 15)
Connect a 24VAC transformer in series to the TR terminal on the ELECTRONIC MODULE. Connect the hot wire from the transformer to a wire terminal on the receiver box. Connect another wire between the receiver wire terminal and the TH (thermostat) terminal on the ELECTRONIC MODULE.
Fig. 15 shows the wiring for an Electronic Module, including connections for the 24VAC transformer and the remote receiver box.
c. Wiring DEXEN or S.I.T Electronic IPI Pilot Ignition Control Module
Locate the "OPTIONAL REMOTE CONTROL" wires to connect the Durablow remote controls.
Learning Transmitter to Receiver
Each transmitter has a unique RF code. To pair the receiver box with the transmitter:
- Ensure the receiver box slide switch is in the REMOTE mode.
- Gently press the black LEARN button on the receiver's front panel with a small screwdriver (Fig. 16). The receiver will emit two quick beeps (♫ ♫).
- Press the MODE button on the transmitter. The receiver will emit three quick beeps (♫ ♫ ♫), indicating the code has been captured.
If pairing fails, wait 2 minutes for the microprocessor to reset before trying again. Multiple attempts may be necessary. For questions, email info@payandpack.com.
Fig. 16 shows the receiver box with the slide switch and the LEARN button, illustrating the pairing process.
Additional Information
Thermo Safety Protection at Receiver
The receiver box includes a THERMISTOR for safety. If the internal temperature exceeds 130°F (54°C), the system will shut down and beep every 4 seconds (♫ ♫ ♫). The system can be reactivated by pressing the MODE button when the temperature drops between 120°F (48°C) and 130°F (54°C). Beeping continues until the temperature is below 120°F. To reset completely, cycle the mode (OFF-ON-OFF) and allow the box to cool below 120°F.
Transmitter
- Operating Distance: Recommended use within 20 feet in the same room, without wall partitions.
- Thermo Detecting Interval: The transmitter detects ROOM temperature every 2 minutes.
- Out-of-Range Safety Alert: If the receiver does not receive a signal every 15 minutes, it starts a 120-minute countdown. If no signal is received, the system shuts down and beeps. Pressing the MODE button on the transmitter resets the receiver. This alert is also triggered by low battery or transmitter failure.
Setting the Desired Room Temperature
In THERMO mode (Fig. 6), use the [+] and [-] buttons to set the desired room temperature (MAX 99°F / 32°C, MIN 45°F / 6°C). Temperature changes are detected and sent every two minutes to conserve battery.
Temperature Differential (variation "SWING")
The THERMO mode uses a SWING setting, which is the temperature variation allowed before the system cycles. A smaller SWING means more frequent cycles and higher battery consumption. A larger SWING allows greater temperature tolerance and saves battery. The factory default is +/- 2°F (1°C).
Fig. 17 shows the SWING settings: +/- 1°F (0.5°C), +/- 2°F (1°C), and +/- 3°F (1.5°C).
Setting the SWING
- To change SWING, press TIMER and [-] buttons simultaneously (Fig. 18) to display the current setting (indicated by 'S').
- Use [+] and [-] buttons to select SWING 1, 2, or 3.
- Press OK or wait 15 seconds to save the setting.
Setting the Countdown Timer
The TIMER is available in ON or THERMO modes. Press the TIMER button (Fig. 18) to display 'TIMER' and the blinking countdown time (default '0:15'). Use [+] and [-] buttons to set the desired time (options include 15 min, 30 min, 1 hr, 1:30, 2:00, 2:30, 3:00, 3:30, 8:30, 9:00). Press OK or wait 15 seconds to confirm.
Fig. 18 shows the transmitter buttons used for setting SWING and TIMER.
Fig. 19 shows the transmitter's LCD displaying the TIMER function with a countdown time.
Childproof Feature & Setting
A safety LOCK feature is available on the transmitter.
- To activate LOCK, press and hold the [+] and TIMER buttons together for 5-7 seconds. The 'CP' indicator will appear briefly on the screen (Fig. 20).
- To deactivate LOCK, press and hold the [+] and TIMER buttons together for at least 7 seconds. The 'CP' indicator will disappear, and the transmitter will be unlocked.
Note: The CHILDPROOF FEATURE (CP-LOCK) does not cancel operating modes (ON, TIMER, THERMO). For a total lock-out, activate CP-LOCK in OFF mode.
Troubleshooting
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
---|---|---|
Fireplace fire shuts off in use. (If equips ODS - Oxygen Depletion Sensing) | 1. Insufficient fresh air; ODS pilot shuts off the system. 2. ODS/pilot is partially clogged. | 1. Open window/door for ventilation. 2. Clean ODS/pilot. |
Fireplace fire shuts off in use. | 1. Timer is up or schedule is triggered. 2. Receiver box is overheated. 3. *Set Temperature is reached (Thermostat model). 4. Power outage or low battery. | 1. Check Timer or Schedule settings. 2. Relocate receiver away from heat. 3. *Check thermostat setting. 4. Check power source, cord, or replace batteries. |
Main fire does not light after pilot is lit. | 1. Inlet gas pressure too low. 2. Thermopile leads disconnected or improperly connected. 3. Thermopile damaged. 4. Receiver box wires disconnected or improperly connected. 5. Pilot fire is OFF accidentally or clogged. | 1. Contact local gas company. 2. Reconnect thermopile leads. 3. Replace thermopile. 4. Reconnect wires to TH, TH/TP terminals of Millivolt valve properly. 5. Ignite pilot fire again, or clean pilot. |
No voltage output from Durablow remote control receiver box when control is ON. | The receiver box does NOT output micro-volt voltage itself; it passes voltage generated by the thermopile (heated by pilot fire). | 1. Turn ON the pilot fire. 2. Reconnect thermopile leads. 3. Replace thermopile. 4. Switch receiver box to "REMOTE" mode. 5. Allow more time for thermopile to generate voltage. |
Durablow remote control does not function. | 1. No battery or low battery. 2. Weak signal (obstruction, metal housing). 3. Out of use distance. 4. Weak Wi-Fi (smart home remote only). 5. Defective device. | 1. Replace batteries in transmitter and receiver. 2. Relocate receiver. 3. Relocate receiver and transmitter. 4. Relocate receiver or Wi-Fi router. 5. Contact seller for replacement. |
Fireplace fire is ON and OFF too often or too slow. (Thermostat remote control model only) | 1. Temperature "SWING" setting is too small or too big. | 1. Find "SWING" setting on transmitter or APP, and reselect appropriate levels: +/- 2°F (1°C), +/- 4°F (2°C), +/- 6°F (3°C). |
Pilot fire can NOT be ignited by Durablow remote control. | Durablow remote control acts as a main gas fire ON/OFF switch, not an ignitor. 1. Ignitor damaged or battery low. 2. Millivolt valve not in INGITE mode. 3. Fireplace IPI control not working. | 1. Ignite pilot fire using built-in ignitor or torch. 2. Turn/press knob on Millivolt valve to release gas for pilot fire. 3. Contact original fireplace maker. |
Warranty & Legal Disclaimer
Warranty
Durablow warrants this remote control system for a 1-YEAR LIMITED WARRANTY to the original purchaser. Durablow warrants parts failed due to defective workmanship or materials from the original purchase date. Durablow will repair or replace defective parts at its discretion. Replacement parts are free during warranty. If parts are unavailable, a replacement system will be provided. Proof of purchase (bill of sale, order ID, payment record) is required. This warranty does not cover damage from accident, misuse, abuse, or installation errors. Modifications void the warranty.
Legal Disclaimer
Users should seek advice from qualified technicians before undertaking any action based on this information. Users who ignore disclaimers, misuse, abuse, or improperly install the system do so at their own risk.
FCC / ID
FCC Statement
This device complies with Part 15 of the FCC rules. Operation is subject to two conditions: 1) no harmful interference, and 2) acceptance of any received interference. Unauthorized modifications may void authority to operate. This equipment has been tested and found to comply with Class B digital device limits, designed for reasonable protection against harmful interference in residential installations. It may generate radio frequency energy; improper installation can cause interference. If interference occurs, try reorienting/relocating the antenna, increasing separation, or using a different circuit. Consult a dealer or technician if needed.
FCC ID Statement
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to two conditions: 1) no interference, and 2) acceptance of any interference. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
FCC ID: 2AKOB-TR1003