Monogram 30" Chimney Vent Hood

Model Information

Model Numbers: ZV830

Write Down the Model and Serial Numbers:

You'll find them on a label on the hood.

Model Number: _________________________

Serial Number: _________________________

Use these numbers in any correspondence or service calls concerning your appliance.

Consumer Support

Monogram Website

Have a question or need assistance with your appliance? Visit the Monogram website 24 hours a day, any day of the year! You can also shop for more Monogram products and take advantage of our on-line support services. In the US: monogram.com or in Canada: monogram.ca

Register Your Appliance

Register your new appliance on-line at your convenience. Timely product registration allows for enhanced communication and prompt service under warranty terms. You may also mail in the pre-printed registration card. In the US: monogram.com/register or in Canada: Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx

Schedule Service

Expert Monogram repair service is available. To request service in the US, visit monogram.com/contact or in Canada, visit monogram.ca/contact

Remote Connectivity

For assistance with wireless network connectivity (for models with remote enable), visit monogram.com/connect

Parts and Accessories

Qualified individuals can order parts or accessories directly to their homes (VISA, MasterCard, and Discover cards accepted). Order on-line 24 hours a day. In the US: monogram.com/use-and-care/parts

Servicing should generally be referred to qualified service personnel. Caution must be exercised, as improper servicing may cause unsafe operation.

Customers in Canada should consult the nearest Mabe service center or visit monogram.ca

Contact Us

If you are not satisfied with the service, contact Monogram via their website with all details, including your phone number, or write to:

In the US: General Manager, Customer Relations | Monogram Appliances, Appliance Park | Louisville, KY 40225 (monogram.com/contact)

In Canada: monogram.ca/contact

Important Safety Information

Read all instructions before using the appliance.

General Safety Instructions

WARNING: Read all safety instructions before using the product. Failure to follow these instructions may result in fire, electrical shock, serious injury or death.

• Use this unit only as intended by the manufacturer. Contact the manufacturer if you have questions.
• Before servicing or cleaning, switch power off at the service panel and lock the service disconnecting means to prevent accidental power activation. If locking is not possible, fasten a prominent warning device (e.g., a tag) to the service panel.
• Do not use this unit with any solid-state speed control device.
• This unit must be grounded.

Ventilation Use Caution

CAUTION: FOR GENERAL VENTILATING USE ONLY. DO NOT USE TO EXHAUST HAZARDOUS OR EXPLOSIVE MATERIALS AND VAPORS.

Range Top Grease Fire Safety

WARNING: TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE FIRE, OBSERVE THE FOLLOWING:

• SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
• NEVER PICK UP A FLAMING PAN – You may be burned.
• DO NOT USE WATER, including wet dishcloths or towels – a violent steam explosion will result.
• Use an extinguisher ONLY if: You know you have a Class ABC extinguisher and how to operate it; the fire is small and contained; the fire department is being called; you can fight the fire with your back to an exit.

*Based on "Kitchen Firesafety Tips" published by NFPA.

Additional Grease Fire Prevention

WARNING: TO REDUCE THE RISK OF A RANGE TOP GREASE FIRE:

• Never leave surface units unattended at high settings. Boilovers cause smoking and greasy spills that may ignite. Heat oils slowly on low or medium settings.
• Always turn the hood ON when cooking at high heat or when flambéing food (e.g., Crêpes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).
• Clean ventilating fans frequently. Grease should not accumulate on the fan or filter.
• Use proper pan size. Always use cookware appropriate for the size of the surface element.

Installation and Electrical Safety

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:

• Installation work and electrical wiring must be done by qualified person(s) in accordance with all applicable codes and standards, including fire-related construction.

Makeup Air and Ductwork

Sufficient air is needed for proper combustion and exhausting of gases through the flue (chimney) of fuel-burning equipment to prevent back drafting. Follow heating equipment manufacturer's guidelines and safety standards (NFPA, ASHRAE, local codes). Install any makeup (replacement) air system according to local building code requirements. Visit Monogram.com for makeup air solutions.

When cutting or drilling into walls or ceilings, do not damage electrical wiring or other hidden utilities.

Ducted fans must always be vented to the outdoors.

WARNING: TO REDUCE THE RISK OF FIRE, USE ONLY METAL DUCTWORK.

Servicing and Repair

Do not attempt to repair or replace any part of your hood unless specifically recommended in this manual. All other servicing should be referred to a qualified technician.

Automatic Operation Safety

CAUTION: AUTOMATICALLY OPERATED DEVICE. TO REDUCE THE RISK OF INJURY, DISCONNECT FROM POWER SUPPLY BEFORE SERVICING. THE UNIT IS EQUIPPED WITH AN INTEGRAL DISCONNECTING SWITCH LOCATED INSIDE THE BLOWER HOUSING.

Controls and Features

The hood features several control buttons:

• MEMORY/OFF Button (1): Press to recall memorized fan and light settings. To memorize settings: Press MEMORY/OFF, select desired settings, press MEMORY/OFF again to save. The hood will turn off and settings will be memorized. Note: Outer rings illuminate when a button is active. The hood can be turned OFF anytime by pressing MEMORY/OFF. Always deactivate buttons when not in use.
• LIGHT INCREASE ON/OFF Button (2): Press to turn on or increase light level. Cycle through four light levels and OFF.
• LIGHT DECREASE ON/OFF Button (3): Press to turn on or decrease light level. Cycle through four light levels and OFF.
• FAN INCREASE ON/OFF Button (4): Press to turn on or increase fan settings. Cycle through fan speeds: LOW, MED, HIGH, BOOST, or OFF.
• FAN DECREASE ON/OFF Button (5): Press to turn on or decrease fan settings. Cycle through fan speeds: LOW, MED, HIGH, BOOST, or OFF.

BOOST Feature

BOOST provides five minutes at maximum fan setting, then automatically resets to HIGH. BOOST can stay on longer than five minutes when activated by the auto sensor.

Automatic Fan Feature

The hood fan will turn on or increase speed automatically if cooking temperatures become too hot. The fan will turn off or decrease speed when temperatures cool. The fan also turns on automatically when hood electronics are too hot.

Note: When the automatic feature is on, you can set the fan to a higher setting but not to a lower setting or OFF.

Care and Cleaning

For Your Safety

Before servicing or cleaning, switch power off at the service panel and lock it to prevent accidental activation. If the panel cannot be locked, fasten a tag or prominent warning label to it.

Filter Panel

Grease accumulates on the filter panel. The panel is dishwasher-safe and should be cleaned every 6 months or as needed.

1. Press in to release and lower the filter cover panel.
2. Remove hinge barrel nuts and screws on both sides. Shift filter panel to the left and remove.
3. Place the filter cover panel in the dishwasher with drain holes facing down.

Note: The filter must ALWAYS be in place and the filter panel must ALWAYS be closed when the hood is in use.

[Diagram: Shows how to press the corners of the filter panel to unlock it.]

Metal Grease Filter

The metal filter traps grease from cooking and helps prevent flames from damaging the hood interior. It must ALWAYS be in place and the filter panel must ALWAYS be closed during use. The grease filter is dishwasher-safe and should be cleaned every 6 months or as needed.

To Remove:

1. Press up on the front two corners of the filter cover panel to unlock. Lower the panel to access the filter.
2. Press the filter latch in to release it. Pull the filter down and out.

To Replace:

1. Place the two tabs on the filter edge into the lower locating slots in the hood opening.
2. Push the filter up and snap it into place.
3. Rotate the filter cover panel up and press its front two corners to lock it.

To clean, swish the filter in hot soapy water and rinse in clean water, or wash it in the dishwasher. Do not use abrasive cleansers. Note: Some discoloration may occur in the dishwasher.

[Diagram: Shows the metal grease filter and its latch, with steps for removal/replacement.]

Charcoal Filter (On Some Models)

If the model is not vented to the outside, air is recirculated through a disposable charcoal filter. Replace the filter when it is noticeably dirty or discolored (typically every 6-12 months). DO NOT rinse or put the charcoal filter in an automatic dishwasher. It cannot be cleaned and must be replaced. Order Charcoal Filter WB02X11348.

To Remove:

1. Remove the metal filter (see Metal Grease Filter section).
2. Remove the charcoal filter similarly to the metal filter by pressing the filter latch, then pulling it down and out.

To Replace:

1. Insert the black charcoal filter into the opening. Push the latch on both sides toward the center to engage the flange.
2. Replace the metal filter (see Metal Grease Filter section).

[Diagram: Shows the charcoal filter removal process.]

Stainless Steel Hood Surfaces

Regularly polish the stainless steel exterior with Stainless Steel Magic™ and the Monogram polishing cloth to preserve the finish. Wipe in the direction of the grain to avoid scratching.

For regular cleaning, use clean water and a soft cloth. For persistent stains, use mild dish soap with a soft cloth or non-abrasive pad. For tougher stains, use a solution of 25% vinegar and 75% water. If stains persist, visit monogram.com.

Note: Reapply Stainless Steel Magic™ after cleaning or if the unit contacts water. Stainless Steel Magic™ and the polishing cloth are available at monogram.com/use-and-care/parts. Order part number WX10X15.

Do not use appliance wax or polish. Do not use abrasive cleaners, scouring pads, or bleach, as they can scratch or damage the finish. Warranty does not cover damage from improper cleaning methods.

Light Bulbs

CAUTION: Allow bulbs to cool before touching.

To Change Light Bulbs:

1. Press and turn the light bulb face 1/4 turn.
2. The bulb will drop out.
3. Replace with the same size bulb (120 volt, 50 watt, MR16 halogen with GU10 base) by placing bulb prongs into keyhole slots and turning 1/4 turn to lock.

Note: Do not use bulbs exceeding 120 volts or 50 watts. Doing so will cause lights to shut off automatically and indicator rings to flash.

[Diagram: Shows how to replace a light bulb by turning it a quarter turn.]

Troubleshooting

Save time and money! Review this chart before calling for service.

Monogram Limited Warranty

All warranty service is provided by Monogram Factory Service Centers or authorized technicians. Schedule service online at monogram.com/contact or monogram.ca.

Servicing may require use of the onboard data port for diagnostics to help Monogram improve its products.

Warranty Coverage

Limited two-year warranty: Monogram Appliances will replace parts and provide labor free of charge for two years from the original purchase date for any part failing due to a manufacturing defect.

What Monogram Will Not Cover:

• Service trips to teach product use.
• Replacement of house fuses or resetting circuit breakers.
• Incidental or consequential damage from possible defects.
• Replacement of replaceable filters.
• Damage from accident, fire, floods, acts of God, or damage after delivery.
• Product failure due to use other than intended purpose or commercial use.
• Improper installation. Ensure adequate electrical, gas, and exhaust facilities as described in installation instructions. Contact your dealer or installer for installation issues.
• Product not accessible for service.
• Installation or service for makeup (replacement) air systems.

Exclusion of Implied Warranties

Your sole remedy is product repair. Implied warranties (merchantability, fitness for a particular purpose) are limited to one year or the shortest period allowed by law.

This warranty extends to the original purchaser and any succeeding owner for ordinary home use in the 48 mainland states, Hawaii, Washington, D.C., or Canada. Service availability and costs may vary by location. Some states do not allow exclusion or limitation of incidental/consequential damages.

Warrantor: GE Appliances, a Haier company, Louisville KY, 40225

Warrantor in Canada: MC COMMERCIAL, Burlington, ON, L7R 5B6

Staple your receipt here. Proof of original purchase date is needed for warranty service.