Verbatim Store 'n' Go Secure Portable HDD / SSD with Keypad Access

Dear User

Thank you for choosing the Verbatim Store 'n' Go Secure Portable HDD / SSD with Keypad Access for your external data storage needs. For optimal use and performance, please read this manual carefully before using the product.

Note: This manual is a general guide for several Verbatim products. The images in this manual may differ from the appearance of the device you purchased.

Package Contents

Please check the contents of the package. All items that should be included are listed on the back of the packaging.

Need Help? Have Questions?

If you have any questions about using this product, need information about other Verbatim products, or require technical assistance, please contact a Verbatim service center in your country. More information can be found at www.verbatim.com/support.

Important Information!

All rights reserved. The products mentioned in this manual are named for identification purposes only and may be trademarks or registered trademarks of their respective companies. This device is intended for domestic or office use.

This device complies with EN55032, Class A. This device may cause radio interference in residential areas. In such cases, the user is fully responsible and must take appropriate measures at their own expense. The device must not be used with or near life support systems.

Verbatim is not liable for any damages, data loss, or consequential damages (such as loss of business profits, business interruption, loss of business information, or other financial losses) caused by the use or inability to use this Verbatim product, even if Verbatim has been advised of the possibility of such damages.

Verbatim reserves the right to make changes to its products as part of technological progress.

Table of Contents

• General Information - page 4
• Chapter 1: Operating Instructions - page 6
• Chapter 2: Quick Start Guide - page 7
• Chapter 3: Changing the Password - page 8
• Chapter 4: Erasing the Drive and Setting a New Password - page 9
• Chapter 5: Initializing and Formatting the Verbatim HDD/SSD - page 10
• Limited Warranty Conditions - page 12
• Rights - page 12
• FCC Compliance - page 13
• WEEE Notice - page 13
• CE Declaration - page 14
• RoHS Compliance - page 14

General Information

Features:

• Supports USB Super-speed (5 Gb/s) / High-speed (480 Mb/s) / full-speed (12 Mb/s) ports
• Supports Windows 7 / 8 / 10, Mac 9.x, Linux 2.4.x and newer
• Supports 256-bit AES hardware encryption, seamless real-time encryption of all data on the drive
• Integrated independent numeric keypad for password entry
• LED indicators for power / encryption status
• Simple setup and installation

HDD/SSD:

• Supports 2.5-inch SATA I/II/III hard drives
• Fits all 2.5-inch hard drives (7-9.5 mm)

Specifications:

• Interface: USB 3.1 GEN 1
• Supports USB SuperSpeed (5 Gb/s)
• Chassis Material: Plastic + Aluminum
• LED Indicator: Power, HDD/SSD activity, and encryption status

Environment:

HDD:

• Power Requirements: 5 V DC supplied by the computer
• Operating Temperature: 5 °C to 50 °C
• Storage Temperature: -40 °C to 70 °C
• Operating Humidity: 5 to 90%, non-condensing

SSD:

• Power Requirements: 5 V DC supplied by the computer
• Operating Temperature: 5 °C to 50 °C
• Storage Temperature: -20 °C to 70 °C
• Operating Humidity: 5 to 90%, non-condensing

System Requirements:

PC:

• Processor: Minimum Intel Pentium II / 50 MHz, 64 MB RAM
• Operating System: Windows 7 / 8 / 10
• Port: Active USB port

MAC:

• Processor: Minimum Apple G, 64 MB RAM
• Operating System: Mac OS 9.1, 9.2, 10.1.5, 10.2, 10.3
• Port: Active USB port

Package Contents:

HDD:

• Store 'n' Go® Secure Portable HDD with Keypad Access
• USB-C™ to USB-A Cable (including USB-A to USB-C™ adapter)
• Quick Installation Guide
• User Manual (pre-loaded on the drive)

SSD:

• Store 'n' Go® Secure Portable SSD with Keypad Access
• USB-C™ to USB-A Cable (including USB-A to USB-C™ adapter)
• Quick Installation Guide
• User Manual (pre-loaded on the drive)

Chapter 1: Operating Instructions

LED Indicator Guide:

The device features several LED indicators to show its status:

• Blue LED Indicator: Power indicator and data access. Solid blue indicates power is on, blinking blue indicates data access.
• Green LED Indicator: Unlock indicator. Blinks once after a button press and stays solid when the drive is unlocked.
• Orange LED Indicator: Password mode indicator. Stays solid in password mode (creating or changing password) and turns off upon completion.
• Red LED Indicator: Lock and error indicator. Blinks upon incorrect password entry or command, and stays solid in locked mode / when powered off after unlocking.

Chapter 2: Quick Start Guide

Note: For your own security, we strongly recommend changing the default password. The password must be between 5 and 12 digits.

Warning: After 20 unsuccessful password attempts, the device will lock, and the drive will be initialized, requiring reformatting. Refer to the "Initializing and Formatting the Verbatim HDD/SSD" section and follow the instructions.

To unlock the drive:

1. Connect the encrypted HDD/SSD to your computer.
2. Enter the default password and confirm by pressing the "Unlock" button. (Default password: "00000")
3. The red LED indicator should not be lit, and the green LED indicator should be solid. The HDD/SSD is now unlocked.
4. Open the "My Computer" folder and check if the HDD/SSD is ready for use.

Chapter 3: Changing the Password

Follow these steps to change your password:

1. Hold down the [lock symbol] button. Connect the drive to the computer via USB cable so that the red LED indicator and the orange LED indicator light up. You can now release the [lock symbol] button.
2. Enter the current password (default password: "00000") and confirm by pressing the [lock symbol] button. The orange LED indicator will turn off.
3. Enter the new password and confirm by pressing the [lock symbol] button.
4. Re-enter the new password from step 3 and press the [lock symbol] button again. The red LED indicator will turn off.
5. The device is now unlocked again.

Chapter 4: Erasing the Drive and Setting a New Password

Note: Back up your data before setting a new password. For your security, the drive will be initialized when setting a new password. Follow the steps in the "Ready to Use" section for formatting.

1. Simultaneously press and hold buttons 1 and 2, then connect the drive to the computer via USB cable. Release both buttons when the red LED indicator next to the button lights up.
2. Now, press and hold the [lock symbol] button for 5 seconds until the orange LED indicator lights up.
3. Enter the new password and confirm by pressing the [lock symbol] button. The orange LED indicator will turn off.
4. The password has been set.
5. Re-enter the new password from step 3. Press the [lock symbol] button. The red LED indicator will turn off.
6. The device is now unlocked.
7. With the new password set, the unit is initialized. Perform formatting according to the instructions on the following pages.

Chapter 5: Initializing and Formatting the Verbatim HDD/SSD

Note: These procedures apply only if a new password has been created as described in Chapter 4!

For Windows 7 / 8 / 10:

1. Right-click the "This PC" icon on your desktop.
2. Select "Manage".
3. Choose "Storage" -> "Disk Management".
4. Disk Management will automatically recognize that the disk has not been initialized.
5. Select GPT (GUID PARTITION TABLE) as the partition style and confirm by clicking "OK".
   (Image showing Disk Management initialization dialog with GPT selected)

   Recommendation: MBR is not recommended because the disk needs to be unlocked every time the system starts!

6. Select the hard drive that is currently unallocated.
7. Right-click on the unallocated area and select "New Partition". The "New Partition Wizard" will open.
8. The wizard will guide you through the formatting process.
9. Tip: You do not need to change the default values of the installation wizard. You may only want to change the disk description and select the file system.
10. After the installation process is complete, the disk will automatically appear with an assigned drive letter and name.

For Mac OSx:

1. After connecting the drive to your Mac and unlocking it, the OSx system will recognize the unreadable disk.
   (Image showing the "Disk not readable" dialog)
2. Launch Disk Utility using the "Initialize..." button.
3. In Disk Utility, you must select the specific external drive.
   Important: The Disk Store 'n' Go Secure Portable HDD/SSD with Keypad Access will lose its original description, type, and brand. To prevent incorrect selection, it is strongly recommended to disconnect other external drives before proceeding. Do not select any internal drives.
4. Select the only available external drive.
   (Image showing Disk Utility with external drives listed)
5. From the Disk Utility toolbar, select the "Erase" option. The formatting dialog box will open.
   (Image showing Disk Utility's Erase dialog)
6. In the next dialog box, you can assign a name and file format to the disk.
7. Clicking the "erase" option will start the formatting.

Limited Warranty Conditions

Verbatim GmbH warrants that this product will be free from material and manufacturing defects for a period of two years from the date of purchase. This warranty does not cover batteries. If the product fails during the warranty period, it will be replaced free of charge with another unit. You can return it along with the original receipt to the place of purchase or contact Verbatim.

Your sole remedy under this warranty is the replacement of the product. This warranty does not cover normal wear and tear, damage caused by non-standard use, misuse, rough handling, negligence, or accident, nor incompatibility or unsatisfactory performance due to specific computer software or hardware used.

VERBATIM IS NOT LIABLE FOR DATA LOSS OR ANY CONSEQUENTIAL, INCIDENTAL, OR SPECIAL DAMAGES, REGARDLESS OF THE CAUSE, BREACH OF WARRANTY, OR OTHERWISE.

In addition to the specific legal rights granted by this warranty, you may have other rights that vary from state to state and country to country.

Note: Verbatim GmbH may change the content of this user manual at any time without notice.

Rights

Copyright © 2019 Verbatim GmbH. No part of this document may be reproduced in any form, by any means, or for any purpose without the express written consent of Verbatim GmbH. All rights reserved.

All other trademarks and product names mentioned in this document are the property of their respective owners.

WEEE Notice

The Waste Electrical and Electronic Equipment (WEEE) Directive, which came into effect in Europe by law on February 13, 2003, represents a significant change in the handling of electrical equipment at the end of its life.

If the WEEE logo (shown in the image to the left) is present on the product or its packaging, it means that this product must not be disposed of as municipal waste. For more information on the disposal and recycling of waste electrical and electronic equipment and collection points, please contact your local municipal waste disposal service or the store where you purchased the equipment.

CE Declaration

Complies with the requirements of the Council Directive on the harmonization of the laws of the Member States relating to electromagnetic compatibility (2014/30/EU) and low voltage protection 2006/95/EC.

This declaration applies to all units manufactured identically to the model submitted for testing/examination.

• EN 55032:2012+ AC:2013 (Class B)
• EN 61000-3-2:2014
• EN 61000-3-3:2013
• AS/NZS CISPR 32:2013
• EN 55024:2010
• IEC 61000-4-2: 2008
• IEC 61000-4-3: 2006+ A1:2007+ A2:2010
• IEC 61000-4-4: 2013
• IEC 61000-4-5: 2014
• IEC 61000-4-6: 2013
• IEC 61000-4-8: 2009
• IEC 61000-4-11: 2004

RoHS Compliance

This product complies with Directive 2011/65/EU of the European Parliament and of the Council of December 18, 2006, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments. Substances of Very High Concern (SVHC), including 169 substances on the candidate list as of June 20, 2016, are not present in this product range in quantities exceeding the permissible limits.