Verbatim Store 'n' Go Secure Portable HDD / SSD with Keypad Access

Dear User!

Thank you for choosing the Verbatim Store 'n' Go® Secure Portable Hard Drive/Solid State Drive with Keypad Access as your external data storage device. For optimal operation and performance, we strongly recommend reading this manual before using the product. Please note that this manual is general for several Verbatim products. Images within may not correspond to the device you purchased.

Package Contents

Please check the contents of the package. All items included in the delivery are listed on the back of the packaging.

Need Help? Have Questions?

If you have a question regarding the use of this product, require information about other Verbatim products, or need technical assistance, please contact the Verbatim service center in your country. Detailed information is available on the website www.verbatim.com/support.

Warning!

All rights reserved. Products mentioned in this manual are for identification purposes only and may be trademarks or registered trademarks of their respective companies. This device is intended for home or office use.

Warning! This device is equipment that complies with EN 55032, Class A. Such equipment may cause radio interference in a residential area. In this case, the user must take appropriate measures and bear all responsibility and costs. Do not use the device near or as part of any life support systems.

Verbatim is not responsible for any loss, data loss, or damage of any kind (including, but not limited to, loss of profits, business interruption, loss of business information, and other material damages) in connection with the use or inability to use the Verbatim product, even if Verbatim has been advised of the possibility of such damages.

Verbatim reserves the right to upgrade its products in accordance with the latest technological advancements.

Table of Contents

• General Information ..... page 4
• Chapter 1: Operating Instructions ..... page 6
• Chapter 2: Quick Start Guide ..... page 7
• Chapter 3: Changing the Password ..... page 8
• Chapter 4: Erasing the Drive and Setting a New Password ..... page 9
• Chapter 5: Initializing and Formatting the Verbatim Hard Drive/Solid State Drive ..... page 10
• Limited Warranty Conditions ..... page 12
• Rights ..... page 12
• FCC Compliance Statement ..... page 13
• WEEE Directive Notice ..... page 13
• CE Compliance Statement ..... page 14
• RoHS Compliance Statement ..... page 14

General Information

Features:

• Supports SuperSpeed (5 Gbps) / High Speed (480 Mbps) / Full Speed (12 Mbps) data transfer via USB interface.
• Supports Windows 7/8/10, Mac 9.x, Linux 2.4.x and later operating systems.
• Supports AES hardware encryption technology with a 256-bit key size for seamless real-time encryption of all data on the drive.
• Built-in independent keypad for password entry.
• LED status indicators for power/encryption.
• Simple setup and installation procedure.

Hard Drive/Solid State Drive:

• Supports 2.5-inch SATA I/II/III hard drives.
• Compatible with all 2.5-inch hard drives (7-9.5 mm).

Technical Specifications:

• Interfaces: USB 3.1 (1st Generation).
• Supports SuperSpeed data transfer (5 Gbps) via USB interface.
• Enclosure material: Plastic + Aluminum.
• LED indicator: Power, HDD/SSD activity, and encryption status.

Environmental Protection:

Hard Drive:

• Power supply: 5V DC (from computer).
• Operating temperature: 5°C to 50°C.
• Storage temperature: -40°C to 70°C.
• Operating humidity: 5 to 90% non-condensing.

Solid State Drive:

• Power supply: 5V DC (from computer).
• Operating temperature: 5°C to 50°C.
• Storage temperature: -20°C to 70°C.
• Operating humidity: 5 to 90% non-condensing.

System Requirements

PC:

• Intel Pentium II / 50 MHz processor, 64 MB RAM (minimum).
• Windows 7/8/10.
• Active USB port.

MAC:

• Apple G processor, 64 MB RAM (minimum).
• Mac OS 9.1, 9.2, 10.1.5, 10.2, 10.3.
• Active USB port.

Package Contents

Hard Drive:

• Store 'n' Go® Secure Portable HDD with Keypad Access.
• USB-C™ to USB-A Cable (with USB-A to USB-C™ Adapter).
• Quick Installation Guide.
• User Manual (pre-loaded on the drive).

Solid State Drive:

• Store 'n' Go® Secure Portable SSD with Keypad Access.
• USB-C™ to USB-A Cable (with USB-A to USB-C™ Adapter).
• Quick Installation Guide.
• User Manual (pre-loaded on the drive).

Chapter 1. Operating Instructions

LED Indicator Meanings:

• Blue LED Indicator: Solid light when power is on; flashes when accessing data.
• Green LED Indicator: Flashes once when a button is pressed; solid light when the drive is unlocked.
• Orange LED Indicator: Solid light when password management mode is active (during password creation or change), turns off upon completion.
• Red LED Indicator: Flashes on incorrect password entry or operation; solid light when lock mode is activated / turns off after locking.

Diagram Description: A diagram shows the Verbatim drive with a keypad. Labels indicate the function of each LED: Blue for power/data access, Green for unlock/button press, Orange for password management mode, and Red for lock/error.

Chapter 2. Quick Start Guide

Note

For your security, we strongly recommend changing the default password. The password length must be between 5 and 12 digits.

Warning

After 20 unsuccessful password attempts, the device will lock and initialize the drive; it will then require reformatting. Refer to the section "Initializing and Formatting the Verbatim Hard Drive/Solid State Drive" and follow the instructions.

1. Connect the encrypted hard/solid state drive to your computer.
2. Enter the default password, then press the "Unlock" button to confirm. (Default password is "00000".)
3. The red LED indicator should not be lit, and the green LED indicator should be solid. This means the hard/solid state drive has been successfully unlocked.
4. Open "My Computer" and ensure the external hard/solid state drive is ready for use.

Diagram Description: A diagram shows the Verbatim drive keypad. Arrows indicate pressing the '0' button (unlock symbol) after entering the password. The 'lock' button (red cross symbol) is shown with a red arrow indicating it should not be pressed for unlocking.

Chapter 3. Changing the Password

1. Press and hold the [Lock symbol] button, then connect the USB cable to the drive and computer. Wait for the red and orange LED indicators to light up. You can then release the [Lock symbol] button.
2. Enter the current password (default password: "00000") and press the [Lock symbol] button to confirm. The orange LED indicator will turn off.
3. Enter your new password and confirm it by pressing the [Lock symbol] button.
4. Re-enter the password from step 3 and press the [Lock symbol] button again; the red LED indicator should turn off.
5. Your device is now unlocked again.

Diagram Description: A diagram shows the Verbatim drive keypad. Arrows indicate pressing and holding the [Lock symbol] button while connecting the USB cable, then entering the current password and pressing the [Lock symbol] button, followed by entering the new password and confirming with the [Lock symbol] button.

Chapter 4. Erasing the Drive and Setting a New Password

Note

Before setting a new password, we recommend backing up your data. For the security of your data, the drive is initialized when setting a new password; to format the drive, follow the instructions in the "Ready for Use" section.

1. Press and hold keys 1 and 2 simultaneously, then connect the USB cable to the drive and computer. Release both buttons when the red LED indicator next to key 2 lights up.
2. Now press the [Unlock symbol] for 5 seconds until the orange LED indicator lights up.
3. Enter your new password and confirm it by pressing the [Unlock symbol]; the orange LED indicator will turn off.
4. The password is now set.
5. Re-enter your new password set in step 3. Then press the [Unlock symbol]; the red LED indicator will turn off.
6. Your device is now unlocked.
7. When setting a new password, the volume is initialized; to format the drive, follow the instructions on the following pages.

Diagram Description: A diagram shows the Verbatim drive keypad. Arrows indicate pressing and holding keys 1 and 2 while connecting the USB cable, then pressing the [Unlock symbol] for 5 seconds, entering the new password and confirming with the [Unlock symbol].

Chapter 5. Initializing and Formatting the Verbatim Hard Drive/Solid State Drive

Note

Remember that the operations listed below apply only after creating a new password, as described in Chapter 4!

(Actions for Windows 7/8/10 OS)

1. Right-click on the "My Computer" icon on the desktop.
2. Select "Manage".
3. Select "Storage" -> "Disk Management".
4. The Disk Manager in your system will automatically recognize the uninitialized disk.
5. Select the partition style "GPT (GUID PARTITION TABLE)" and confirm your choice by clicking OK.

Diagram Description: A screenshot shows the Windows disk initialization dialog. The option 'GPT (GUID PARTITION TABLE)' is selected, with a note indicating that MBR is not recommended for drives larger than 2TB or for use on UEFI-based computers.

6. Select the hard drive that is currently "Unallocated".

Diagram Description: A screenshot shows the Windows Disk Management utility. The unallocated space on the newly recognized disk is highlighted.

7. Right-click on the "Unallocated" space and select the "New Partition" option. The New Partition Wizard will start.
8. Complete the formatting by following the wizard's prompts.
9. Recommendation: You do not need to change the default settings of the specified wizard. You may only need to change the disk description and select the file system.
10. Upon completion of the installation process, the drive should automatically appear again in the list with the assigned drive letter and name.

(Actions for Mac OSx)

1. After connecting the drive to your Mac computer and unlocking it, the OSx system will detect an unreadable disk.
2. Click the "Initialise..." button to launch the disk management utility.
3. In the disk management utility, you need to select the specific external drive.

Please note that the Store 'n' Go Secure Portable HDD/SSD with Keypad Access will lose its original description, name, and brand name. To avoid incorrect selection, it is strongly recommended to disconnect other external drives before proceeding with the following steps. Also, ensure that no internal computer drives are selected.

4. Select the only available external disk.
5. On the Disk Utility toolbar, select "Erase" to go to the formatting dialog box.

Diagram Description: A screenshot shows the Mac OS Disk Utility. The external drive is selected, and an 'Erase' dialog box is presented for naming and formatting the drive.

6. In the next dialog box, you can assign a name for the drive and the file system format.

Diagram Description: A screenshot shows the 'Erase' dialog box in Mac OS Disk Utility, allowing the user to name the drive and select the format (e.g., Mac OS Extended, ExFAT).

7. Click "Erase" to start the formatting process.

Limited Warranty Conditions

Verbatim GmbH warrants this product to be free from defects in materials and workmanship for a period of 2 years from the date of purchase. This warranty does not cover batteries. If a defect is found within the warranty period, the product will be replaced free of charge. You can return the product to the store where it was purchased (with the original sales receipt) or contact Verbatim. Product replacement is your sole remedy under this warranty. This warranty does not apply in case of normal wear and tear or damage to the product due to improper use, misuse, excessive load, negligence, or accident, or due to any incompatibility or malfunction in connection with the use of any equipment or software.

VERBATIM IS NOT LIABLE FOR DATA LOSS OR ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES, HOWEVER CAUSED, FOR BREACH OF WARRANTY OR ANY OTHER LIABILITY.

This warranty gives the user specific legal rights, and they may also have other rights depending on the state, region, or country of residence.

Note

Verbatim GmbH may make changes to this user manual at any time without prior notice.

Rights

© Verbatim GmbH, 2019. Reproduction of this document in whole or in part in any form, by any means, and for any purpose without the written permission of Verbatim GmbH is prohibited. All rights reserved.

All other trademarks and product names mentioned herein are the property of their respective owners.

WEEE Directive Notice

The Waste Electrical and Electronic Equipment (WEEE) Directive, which came into force as EU law on February 13, 2003, has significantly changed the procedure for disposing of electrical equipment.

Diagram Description: The WEEE symbol (a crossed-out wheeled bin) is shown.

The WEEE logo (shown on the left) on the product or its packaging indicates that this product must not be disposed of with household waste. For more information on the disposal, recycling, and collection points for electronic and electrical equipment, please contact your local municipal waste disposal service or the store where you purchased this equipment.

CE Compliance Statement

This equipment complies with the requirements of the EU Council Directive on the approximation of the laws of the Member States relating to electromagnetic compatibility (2014/30/EC) and low voltage protection 2006/95/EC.

This declaration applies to all units of equipment identical to the model submitted for testing and evaluation.

EN 55032:2012+ AC:2013 (Class B)
EN 61000-3-2:2014
EN 61000-3-3:2013
AS/NZS CISPR 32:2013
EN 55024:2010
IEC 61000-4-2: 2008
IEC 61000-4-3: 2006+ A1:2007+ A2:2010
IEC 61000-4-4: 2013
IEC 61000-4-5: 2014
IEC 61000-4-6: 2013
IEC 61000-4-8: 2009
IEC 61000-4-11: 2004

RoHS Compliance Statement

This product complies with Directive 2011/65/EU of the European Parliament and of the Council of December 18, 2006, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS), and its amendments. This product line does not contain Substances of Very High Concern (SVHC), meaning their concentration does not exceed the permissible levels, including the 169 substances on the candidate list as of June 20, 2016.